CareStack Reviews & Product Details

I appreciate how CareStack simplifies our operations by providing easy-to-use systems. The patient analytics features are particularly beneficial. It also enhances our ability to correspond with patients and set up appointments effortlessly, reducing unnecessary steps along the way. I value the capability to digitize records through patient portals and link directly with insurances, streamlining our workflow significantly. Review collected by and hosted on G2.com.

I found the setup process and transition period with CareStack to be more difficult than anticipated. There were a lot more issues during the setup than expected, and although we received help and direction, some issues are still ongoing. More clear instructions from the CareStack team at the start and smoother transition overall would have been much better. Review collected by and hosted on G2.com.

Platform is very user Friendly, very efficient with patient care, Checking in and out patients, Insurance, treatment plans done with ease. Review collected by and hosted on G2.com.

There is nothing really not to lke with Carestack, it was rough in the beginning of the transition, Brandy Reynold has been a lifesaver with helping us transition. Review collected by and hosted on G2.com.

I really appreciate that CareStack streamlines scheduling, treatment planning, claims, reports, and RCM. I like that it is forward-focused, making it the software of today, tomorrow, and years to come. The support team is incredible, always just a click away, which is reassuring, especially during the initial setup. While there was a bit of a learning curve, the support provided was invaluable for us. Review collected by and hosted on G2.com.

There was a bit of a learning curve. Review collected by and hosted on G2.com.

The modern technology and the frequent updates that address practice requests for changes. Review collected by and hosted on G2.com.

The fact that it is completely reliant on having good wifi. Review collected by and hosted on G2.com.

We love that CareStack has a lot of integrated features in it's platform. It's more than just a patient scheduler. It's great for daily goal tracking, patient engagement and business analytics. Our whole administrative team works extensively with this program and are very comfortable with it. Review collected by and hosted on G2.com.

When it comes to patient engagement, it would be nice to see an updated interface and more customizable options when drafting one-time promotional emails. As of now— its very basic. Review collected by and hosted on G2.com.

Most helpful thing about CareStack is how easy it is to navigate. Review collected by and hosted on G2.com.

The least helpful thing about CareStack is attaching documents to claims. Review collected by and hosted on G2.com.

We looked at several other PMS and they all wanted to charge you separately for all the various aspects and had limited storage so you would have to pay extra after you reached your limit. Carestack has everything you need for one price and no limits on storage. It is easy to navigate once you learn it and we love that you can access it from anywhere. We worked with Caroline and Ayisha during set up and they are amazing. They walked us through each step, were fun to work with and are always quick to respond any time we have a question. We have had a great experience all around. Review collected by and hosted on G2.com.

So far, nothing we dislike about it.****** Review collected by and hosted on G2.com.

It does everything for you which makes is so easy to use. It has so many features and the customer support team is phenomenal when you need a little help figuring out how to use the software. Review collected by and hosted on G2.com.

There are almost too many ways to do the same thing. Review collected by and hosted on G2.com.

CareStack has a lot of features we are learning to work with. Transitioning from an outdated software system to Carestack has been challenging for our practice, but we have had some outstanding training with a CSM (BR) who has been very patient with us and we are making great strides in the use of Carestack. Review collected by and hosted on G2.com.

The one option I would change is to not have every financial transaction attached to a code. We are a fee for service practice and our work flow is different than most practices. Review collected by and hosted on G2.com.

It's simple to monitor nearly any metric, and navigating the billing claims and follow-ups is straightforward. Review collected by and hosted on G2.com.

The small issues I noticed at first with CareStack were addressed by the team, who helped to change, fix, and customize things to improve the experience. Review collected by and hosted on G2.com.