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# CareStack vs Dentrix Comparison - What are their main differences?

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CareStackDentrix[+ Add Product](#)

Reviews

**CareStack** [

4.7/5(205)

](https://www.g2.com/products/carestack/reviews#reviews)

**Dentrix** [

4.1/5(137)

](https://www.g2.com/products/dentrix/reviews#reviews)

Pricing

**CareStack**
Free Trial

**Contact Us** Per Month · CareStack Dental Software 

**Dentrix**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**CareStack**
2 months

Based on 65 responses

**Dentrix**
2 months

Based on 23 responses

Return on Investment

**CareStack**
7 months10 months sooner

Based on 63 responses

**Dentrix**
17 months

Based on 22 responses

Perceived Cost

**CareStack**
$$$$$

**Dentrix**
$$$$$

Average Discount

**CareStack**
8%

**Dentrix**
8%

 ![CareStack](https://images.g2crowd.com/uploads/product/hd_favicon/a7d0cef02c72926a51661ccc626dc055/carestack.svg "CareStack")

 ![Dentrix](https://images.g2crowd.com/uploads/product/hd_favicon/2e15b22b9400f055485b27556c55ec2b/dentrix.svg "Dentrix")

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Pros & Cons

**CareStack**
Not enough data

**Dentrix**
Not enough data

Integrations

**CareStack**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_87259665c082fca44832058f5c13197a/dexis-imaging-suite.png "Product Avatar Image")

DEXIS Imaging Suite

](https://www.g2.com/products/dexis-imaging-suite/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_245ffdb29dd8f827dff833e4cbf5bc20/dosespot.png "Product Avatar Image")

DoseSpot

](https://www.g2.com/products/dosespot/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Product Avatar Image")

Eaglesoft

](https://www.g2.com/products/eaglesoft/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/2055541/large_detail_cc594ba79c44d28bdde16a294c374cc8.png "Product Avatar Image")

Overjet

](https://www.g2.com/products/overjet/reviews)[
View all
](https://www.g2.com/products/carestack/integrations)

**Dentrix**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2f96f59213e160aae7521932a7bc64ae/demandforce.JPG "Product Avatar Image")

Demandforce

](https://www.g2.com/products/demandforce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_87259665c082fca44832058f5c13197a/dexis-imaging-suite.png "Product Avatar Image")

DEXIS Imaging Suite

](https://www.g2.com/products/dexis-imaging-suite/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8bacc7b6ee8bb6d7cf748f28141ea0ca/e-medsys.png "Product Avatar Image")

e-Medsys

](https://www.g2.com/products/e-medsys/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_53f80d09798dbc656f6fb28ee87ff7bd/maxassist.png "Product Avatar Image")

MaxAssist

](https://www.g2.com/products/maxassist/reviews)[
View all
](https://www.g2.com/products/dentrix/integrations)

Screenshots

**CareStack**
 ![CareStack screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/156352/Online-Scheduling.png)

**Dentrix**
 ![Dentrix screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1541371/Dentrix-Imaging-AI.png)

Ratings

Meets Requirements

**CareStack**

9.3

9.3185

**Dentrix**

8.3

8.3117

Ease of Use

**CareStack**

9.0

9.0187

**Dentrix**

8.1

8.1118

Ease of Setup

**CareStack**

8.8

8.8157

**Dentrix**

7.5

7.536

Ease of Admin

**CareStack**

9.2

9.283

**Dentrix**

7.4

7.431

Quality of Support

**CareStack**

9.6

9.6183

**Dentrix**

7.7

7.7114

Has the product been a good partner in doing business?

**CareStack**

9.7

9.785

**Dentrix**

7.8

7.830

Product Direction (% positive)

**CareStack**

9.5

9.5179

**Dentrix**

7.2

7.2111

Features

Dental Practice Management[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

9.1

162

8.9

20

Administrative Tools

Insurance and Billing

8.9

141

9.6(won by 0.7)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Appointment Scheduling

9.4

145

9.5(won by 0.1)

19

Business Intelligence and Reporting

9.2(won by 0.6)

137

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

13

Document Management

9.4(won by 0.6)

138

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.8

13

Workflows

9.2(won by 0.6)

141

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

11

Automated Scheduling

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Booking Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Dental Practice Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Patient Management

Not enough data

Not enough data

Financial Tools

Accounting

9.0

130

9.3(won by 0.3)

9

Payment Processing

9.2(tied score)

134

9.2(tied score)

10

Electronic Payments

Not enough data

Not enough data

Clinical Tools

Treatment Planning

9.3(won by 0.3)

145

9.0

14

Patient Portal

9.2(won by 1.2)

138

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

9

Patient Engagement

9.1(won by 0.9)

131

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

11

Dental Imaging

8.8

134

9.0(won by 0.2)

15

e-Prescribing

9.0

123

9.1(won by 0.1)

9

Document Imaging

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Imaging and X-rays

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Progress Notes

Not enough data

Not enough data

For Dental Practices

Not enough data

Not enough data

Orthodontic Charting

Not enough data

Not enough data

Voice Capture

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Comparison View

Not enough data

Not enough data

Hands-Free Charting

Not enough data

Not enough data

Periodontal Charting

Not enough data

Not enough data

Patient Communications

Not enough data

Not enough data

EMR/EHR

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![CareStack](https://images.g2crowd.com/uploads/product/hd_favicon/a7d0cef02c72926a51661ccc626dc055/carestack.svg "CareStack")](https://www.g2.com/products/carestack/reviews)

CareStack

Small-Business(50 or fewer emp.)

80.0%

Mid-Market(51-1000 emp.)

20.0%

Enterprise(\> 1000 emp.)

0%

[![Dentrix](https://images.g2crowd.com/uploads/product/hd_favicon/2e15b22b9400f055485b27556c55ec2b/dentrix.svg "Dentrix")](https://www.g2.com/products/dentrix/reviews)

Dentrix

Small-Business(50 or fewer emp.)

83.1%

Mid-Market(51-1000 emp.)

11.8%

Enterprise(\> 1000 emp.)

5.1%

Small-Business

(50 or fewer emp.)

80.0%

83.1%

Mid-Market

(51-1000 emp.)

20.0%

11.8%

Enterprise

(\> 1000 emp.)

0%

5.1%

Reviewers' Industry

[![CareStack](https://images.g2crowd.com/uploads/product/hd_favicon/a7d0cef02c72926a51661ccc626dc055/carestack.svg "CareStack")](https://www.g2.com/products/carestack/reviews)
CareStack

Hospital & Health Care

47.2%

Medical Practice

23.1%

Health, Wellness and Fitness

18.5%

Consulting

2.6%

Accounting

2.1%

Other

6.7%

[![Dentrix](https://images.g2crowd.com/uploads/product/hd_favicon/2e15b22b9400f055485b27556c55ec2b/dentrix.svg "Dentrix")](https://www.g2.com/products/dentrix/reviews)
Dentrix

Hospital & Health Care

39.0%

Health, Wellness and Fitness

24.3%

Medical Practice

19.9%

Alternative Medicine

1.5%

Insurance

1.5%

Other

14.0%

FAQs

## CareStack vs Dentrix FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Dentrix vs CareStack?

CareStack stands out from Dentrix with higher reviewer satisfaction across all major dimensions, especially in support and ease of use.

| [Dentrix](https://www.g2.com/products/dentrix/reviews) | [CareStack](https://www.g2.com/products/carestack/reviews) |
| --- | --- |
| 4.1/5 (134 reviews) | 4.7/5 (200 reviews) |
| Small-Business | Small-Business |
| 7.5 | 8.8 |
| 7.6 | 9.6 |
| User-friendly and easy to learn | All-in-one cloud-based platform with strong support and workflow efficiency |

### How do the pricing models of Dentrix and CareStack compare?

CareStack is rated higher for value, with reviewers expressing greater satisfaction with its pricing and included features compared to Dentrix.

- **Dentrix:** Reviewers describe Dentrix as affordable and suitable for entry-level practice management, but some mention additional costs for training and support.
- **CareStack:** Reviewers highlight CareStack's strong value for money, noting its all-in-one platform reduces the need for multiple subscriptions and external backups, and that its price point is highly competitive.
- **Switching-reason:** Recent reviewers who switched from Dentrix to CareStack cite cost savings and the elimination of multiple software subscriptions as key reasons for the move.

### What are the best alternatives to Dentrix and CareStack?

The top three alternatives to Dentrix and CareStack are Curve Dental, Eaglesoft, and Open Dental Software.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Dentrix](https://www.g2.com/products/dentrix/reviews) | 4.1/5 (134 reviews) | Small-Business | Affordable entry-level practice management system | User-friendly and easy to learn |
| [CareStack](https://www.g2.com/products/carestack/reviews) | 4.7/5 (200 reviews) | Small-Business | Strong value for money, all-in-one platform reduces costs | All-in-one cloud-based platform with strong support and workflow efficiency |
| [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) | 4.6/5 (267 reviews) | Small-Business | — | — |
| [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) | 4.2/5 (110 reviews) | Small-Business | — | — |
| [Open Dental Software](https://www.g2.com/products/open-dental/reviews) | 4.3/5 (46 reviews) | Small-Business | — | — |

### Which Dental Practice Management features should I prioritize when comparing Dentrix and CareStack?

Buyers should prioritize ease of use, ease of setup, quality of support, workflow efficiency, and integration capabilities when comparing Dentrix and CareStack.

- **Ease of Use:** Dentrix 8.1, CareStack 9.0
- **Ease of Setup:** Dentrix 7.5, CareStack 8.8
- **Quality of Support:** Dentrix 7.6, CareStack 9.6
- **Workflow Efficiency:** CareStack reviewers consistently highlight streamlined workflows and all-in-one functionality; Dentrix is noted for being user-friendly but less modern in design.
- **Integration Capabilities:** Both products support integrations, but CareStack is frequently cited for compatibility with platforms like Eaglesoft, DoseSpot, and VoiceStack.

### What are the pros and cons of Dentrix vs CareStack?

CareStack's headline strength is its all-in-one cloud-based platform with high support satisfaction, while Dentrix is praised for user-friendliness and ease of learning.

- **Dentrix strengths:** User-friendly and easy to learn; affordable entry-level practice management; integrates with other software; efficient for scheduling and billing; widely used in small practices.
- **Dentrix trade-offs:** Outdated interface; frequent updates can add complexity; support wait times can be long; limited customization; additional costs for training; some reviewers cite system crashes and lag with heavy workloads.
- **CareStack strengths:** All-in-one cloud-based platform; strong value for money; high reviewer satisfaction with support and onboarding; streamlines workflows for multi-location practices; frequent updates and innovation; robust analytics and reporting; customizable to practice needs.
- **CareStack trade-offs:** Learning curve for new users; some workflows require extra clicks; billing and statements can be complex; initial transition and migration can be challenging for larger teams.

### Is Dentrix or CareStack better for small businesses?

CareStack is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **Dentrix:** Largest segment is Small-Business; reviewers note ease of use and affordability, but mention limitations in customization and support responsiveness.
- **CareStack:** Largest segment is Small-Business; reviewers consistently highlight ease of use, strong onboarding support, and workflow efficiency for small practices.

### Which Dental Practice Management platform has better integrations?

CareStack is favored for integrations, with reviewers citing compatibility with multiple platforms and frequent integration mentions.

- **Dentrix:** Reviewers mention integrations with other software and platforms, but no specific third-party tools are cited in recent reviews.
- **CareStack:** Eaglesoft (8 all-time mentions), DoseSpot (2 all-time mentions), VoiceStack (2 all-time mentions) are cited as integrated platforms in recent reviews.

### How do Dentrix and CareStack compare on customer support?

CareStack outperforms Dentrix on Quality of Support by a significant margin, with a 2.0-point higher score (9.6 vs 7.6).

- **Dentrix:** Reviewers describe support as helpful but note long wait times and additional costs for training; some mention difficulty reaching support during peak times.
- **CareStack:** Reviewers consistently praise CareStack's support team for responsiveness, thorough onboarding, and proactive problem-solving; many cite positive experiences with dedicated account managers and 24/7 support.

### Which is easier to implement, Dentrix or CareStack?

CareStack is easier to implement than Dentrix, with a 1.3-point higher Ease of Setup score (8.8 vs 7.5).

- **Dentrix:** Reviewers describe setup as straightforward for basic use, but mention challenges with advanced features and additional training costs for new employees.
- **CareStack:** Reviewers highlight smooth onboarding, strong support during implementation, and easy adaptation for both single and multi-location practices; some note a learning curve but praise the support team for making the transition manageable.

### Which product has better Workflows?

CareStack is rated higher for Workflows, with reviewers consistently citing improved workflow efficiency and centralized management.

- **Dentrix:** Reviewers note user-friendly workflows for scheduling and billing, but mention outdated design and limited customization.
- **CareStack:** Reviewers highlight streamlined workflows, centralized scheduling, billing, and charting, and frequent updates that improve workflow efficiency; CareStack's all-in-one platform is frequently cited as a major workflow advantage.

Alternatives

**CareStack Alternatives**

 ![Curve Dental](https://images.g2crowd.com/uploads/product/hd_favicon/c9b9e0ad85a240c3468e2451fa9bd834/curve-dental-curve-dental.svg "Curve Dental")

[
Curve Dental
](/products/curve-dental-curve-dental/reviews)

 ![Open Dental](https://images.g2crowd.com/uploads/product/hd_favicon/69801513e4dd99aa2b46717e5c7a3ba5/open-dental.svg "Open Dental")

[
Open Dental Software
](/products/open-dental/reviews)

 ![Denticon](https://images.g2crowd.com/uploads/product/hd_favicon/99e2cb396b7cd398e9622b31dee7390c/denticon.svg "Denticon")

[
Denticon
](/products/denticon/reviews)

 ![Eaglesoft](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Eaglesoft")

[
Eaglesoft
](/products/eaglesoft/reviews)

**Dentrix Alternatives**

 ![Curve Dental](https://images.g2crowd.com/uploads/product/hd_favicon/c9b9e0ad85a240c3468e2451fa9bd834/curve-dental-curve-dental.svg "Curve Dental")

[
Curve Dental
](/products/curve-dental-curve-dental/reviews)

 ![Eaglesoft](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Eaglesoft")

[
Eaglesoft
](/products/eaglesoft/reviews)

 ![Open Dental](https://images.g2crowd.com/uploads/product/hd_favicon/69801513e4dd99aa2b46717e5c7a3ba5/open-dental.svg "Open Dental")

[
Open Dental Software
](/products/open-dental/reviews)

 ![SoftDent](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f541853be70039ee7b5df3c9d2de1bb7/softdent.jpeg "SoftDent")

[
CS SoftDent
](/products/softdent/reviews)