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Compare CareStack and Dentrix 
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At a Glance
Market Segments
Small-Business (80.1% of reviews)
Small-Business (82.9% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Contact Us Per Month
No pricing available
CareStack
Star Rating
(158)4.7 out of 5
Market Segments
Small-Business (80.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Month
Learn more about CareStackDentrix
Star Rating
(130)4.0 out of 5
Market Segments
Small-Business (82.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about DentrixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dentrix excels in its Appointment Scheduling feature, with a score of 8.8, making it easy for practices to manage their calendars effectively. In contrast, CareStack's Appointment Scheduling is also strong but slightly lower, which some users feel could be improved for better user experience.
- Reviewers mention that CareStack shines in Quality of Support, scoring 9.3, with many users highlighting the responsiveness and helpfulness of the support team. Dentrix, while decent at 7.6, has received feedback indicating that support could be more accessible and timely.
- G2 users note that CareStack's Ease of Setup is rated at 8.3, with many praising its intuitive onboarding process. Conversely, Dentrix's Ease of Setup is rated lower at 7.2, with some users expressing frustration over the initial configuration and learning curve.
- Users on G2 highlight that CareStack's Financial Tools, particularly its Payment Processing, received a high score of 8.6, with reviewers appreciating the seamless integration with various payment methods. Dentrix also scores 8.6, but some users feel it lacks the same level of flexibility in payment options.
- Reviewers mention that CareStack's Product Direction is rated at 9.5, indicating a strong positive outlook for future updates and features, which users find reassuring. In contrast, Dentrix's Product Direction score of 7.0 has led some users to question the pace of innovation and updates.
- Users say that CareStack's Patient Engagement tools are rated at 8.4, with features that enhance communication and interaction with patients. Dentrix, while scoring 8.4 as well, has received mixed reviews about the effectiveness of its Patient Portal, with some users wishing for more robust engagement features.
Pricing
Entry-Level Pricing
CareStack
CareStack Dental Software
Contact Us
Per Month
Switching your dental practice management software can be a hassle, so we've made the process as easy and affordable as possible. For all new clients, we are excited to offer 3 months FREE! Get started today by scheduling a customized demo here: https://www.carestack.com/lp/dental-software-g2/
- Online scheduling
- Treatment Plans
- Revenue Cycle Management
Dentrix
No pricing availableFree Trial
CareStack
Free Trial is available
Dentrix
No trial information availableRatings
Meets Requirements
9.2
142
8.3
111
Ease of Use
9.0
143
8.0
111
Ease of Setup
8.9
112
7.3
31
Ease of Admin
9.3
60
7.2
29
Quality of Support
9.6
142
7.6
108
Has the product been a good partner in doing business?
9.7
62
7.6
28
Product Direction (% positive)
9.7
139
7.1
106
Features by Category
Administrative Tools
8.7
112
9.4
8
9.2
115
9.2
12
9.2
113
8.3
11
9.3
114
8.6
11
9.0
113
8.5
10
Financial Tools
8.9
113
9.2
8
9.1
112
9.1
9
Clinical Tools
9.1
113
8.8
11
9.1
112
7.7
8
9.0
113
7.8
9
8.6
110
8.6
11
8.9
110
8.8
7
Categories
Categories
Shared Categories
CareStack and Dentrix are categorized as Dental Practice Management
Unique Categories
CareStack has no unique categories
Dentrix has no unique categories
Reviews
Reviewers' Company Size
CareStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dentrix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
45.0%
Medical Practice
24.5%
Health, Wellness and Fitness
17.2%
Consulting
3.3%
Accounting
2.0%
Other
7.9%
Hospital & Health Care
40.3%
Health, Wellness and Fitness
24.0%
Medical Practice
18.6%
Insurance
1.6%
Information Technology and Services
1.6%
Other
14.0%
Alternatives
Discussions
CareStack has no discussions with answers
Dentrix has no discussions with answers
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