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Compare CareStack and Dentrix 
At a Glance
Market Segments
Small-Business (79.9% of reviews)
Small-Business (82.3% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Contact Us Per Month
No pricing available
CareStack
Star Rating
(170)4.7 out of 5
Market Segments
Small-Business (79.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Month
Learn more about CareStackDentrix
Star Rating
(131)4.1 out of 5
Market Segments
Small-Business (82.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about DentrixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CareStack excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Dentrix. Users appreciate the cloud-based nature of CareStack, highlighting its responsive support team and effective training process, which eases the transition for new users.
- Users say that Dentrix is user-friendly, making it a solid choice for beginners. Reviewers mention its ability to handle essential practice functions like scheduling and billing, along with valuable metrics that help keep track of practice performance.
- According to verified reviews, CareStack's implementation process is praised for being thorough and hands-on, with users noting that the support team actively customizes the software to fit specific office workflows. This level of support is a standout feature that many find beneficial during onboarding.
- Reviewers mention that while Dentrix offers a range of features for patient information management, some users feel it struggles with specific workflow needs, indicating potential configuration challenges that may require additional time to address.
- Users highlight that CareStack simplifies the claims process and provides extensive reporting options, which are particularly useful for managing various administrative tasks. This ease of use contributes to a smoother daily operation for practices transitioning from other software.
- G2 reviewers note that while Dentrix performs well in areas like insurance and billing, CareStack outshines it in support quality and overall user experience, with many users expressing satisfaction with the responsiveness and effectiveness of CareStack's customer service team.
Pricing
Entry-Level Pricing
CareStack
CareStack Dental Software
Contact Us
Per Month
Switching your dental practice management software can be a hassle, so we've made the process as easy and affordable as possible. For all new clients, we are excited to offer 3 months FREE! Get started today by scheduling a customized demo here: https://www.carestack.com/lp/dental-software-g2/
- Online scheduling
- Treatment Plans
- Revenue Cycle Management
Dentrix
No pricing availableFree Trial
CareStack
Free Trial is available
Dentrix
No trial information availableRatings
Meets Requirements
9.2
150
8.3
112
Ease of Use
9.1
151
8.1
112
Ease of Setup
8.9
121
7.3
32
Ease of Admin
9.3
64
7.2
29
Quality of Support
9.6
149
7.6
109
Has the product been a good partner in doing business?
9.7
66
7.6
28
Product Direction (% positive)
9.7
147
7.2
107
Features by Category
Administrative Tools
8.7
116
9.4
8
9.3
118
9.2
13
9.2
116
8.3
11
9.3
118
8.8
12
9.1
120
8.5
10
Financial Tools
9.0
115
9.2
8
9.1
115
9.1
9
Clinical Tools
9.1
117
8.8
11
9.1
116
7.7
8
9.0
115
7.8
9
8.6
112
8.6
11
8.9
110
8.8
7
Categories
Categories
Shared Categories
CareStack and Dentrix are categorized as Dental Practice Management
Unique Categories
CareStack has no unique categories
Dentrix has no unique categories
Reviews
Reviewers' Company Size
CareStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dentrix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
46.5%
Medical Practice
23.3%
Health, Wellness and Fitness
17.6%
Consulting
3.1%
Accounting
1.9%
Other
7.5%
Hospital & Health Care
40.0%
Health, Wellness and Fitness
23.8%
Medical Practice
19.2%
Insurance
1.5%
Information Technology and Services
1.5%
Other
13.8%
Alternatives
Discussions
CareStack has no discussions with answers
Dentrix has no discussions with answers
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