What do users say about CaptivateIQ?

What I like most about CaptivateIQ is that it makes managing commissions easier and more organized. It helps reduce manual work, saves time, and makes it easier to understand commission calculations. I also like that it provides clear insights into performance and earnings, which can help teams work more efficiently. Review collected by and hosted on G2.com.

One area CaptivateIQ could improve is that some features can take time to understand, especially for new users. It would be helpful if the platform offered more straightforward guides and tutorials to make onboarding easier. In addition, more customization options would make it simpler for different teams to tailor the platform to their specific needs. Review collected by and hosted on G2.com.

What I like most about CaptivateIQ is how it simplifies commission tracking and makes compensation calculations easier to understand. The interface is straightforward, and having commission details in one place helps save time. It also provides better visibility into earnings and makes it easier to review payment information. Review collected by and hosted on G2.com.

One thing I dislike about CaptivateIQ is that some features can be a little confusing at first, especially when working with detailed commission reports. It takes some time to understand all the options, and the reporting process could be more user-friendly. I think simplifying the navigation and improving the overall experience would make the platform even better. Review collected by and hosted on G2.com.

My company has now been using CaptivateIQ for a while, and it's continued to be easy to track my commission and get insight into the deals I've worked on. The UI of the website is intuitive and very easy to navigate. I like how I can get both top-level figures and drill into the details when I need to. Also, the speed at which I receive my commission report has stayed strong. With our last software, I used to get it middle of the month, and with CaptivateIQ I'm still getting it within the first week of the following month. Review collected by and hosted on G2.com.

I still can't think of any real downsides to using CaptivateIQ. I do think it could be useful if they added some graphs/visuals on one of the pages instead of just showing figures. I also think it would be cool if they could show commission per deal in the statement section. Review collected by and hosted on G2.com.

CaptivateIQ continues to make it pretty easy to keep track of my commissions without having to dig through spreadsheets or other internal tools. I like being able to quickly see where my numbers stand and look back at previous payouts when I need to. I'm satisfied with the deal breakdown and individualized reporting offered on the "Payouts" page, while also being able to see my team view given our pooled commission structure. Inquiries are easy to raise in the platform and make it simple for my team to address promptly. Review collected by and hosted on G2.com.

While it's easy to dig into historical payout data, giving users a trend-line of commission payouts to help predict where someone would end up at the end of the year assuming previous patterns hold could be beneficial from a planning perspective. If possible, it would also be nice to have a clearer explanation of how certain commission calculations are being made when a payout changes, especially when there are multiple components involved. Review collected by and hosted on G2.com.

CIQ is still very easy to use, but has added additional AI and Sales Planning tools that make it even more versatile. In addition, their new user interface has made the user experience even better especially surrounding audit logs. The response time from the CIQ team has always been fast and helpful! Review collected by and hosted on G2.com.

While the user interface has improved a lot since I first started using CIQ, there are some minor places where CIQ can improve such as having to restart the process each time to export multiple tabs from a report model. It is only a few clicks, but having a way to pick which tab(s) to export would greatly improve user experience. Review collected by and hosted on G2.com.

So far no mistakes on my account, keep it up!

Update: Still no mistakes, 14 months in my role. keep it up! Review collected by and hosted on G2.com.

Not so much accessibility. The breakdown of commission could use some updating. Review collected by and hosted on G2.com.

CaptivateIQ is super easy to use and set up. It’s simple to navigate, even for beginners. It makes managing commissions quick and hassle-free. Great tool for anyone looking to make commission tracking easier. Review collected by and hosted on G2.com.

It can be a bit limited in customization options for more complex commission structures. Review collected by and hosted on G2.com.

I like the continued improvements to the platform, especially the focus on making workflows more intuitive and easier to manage. The ongoing product enhancements and new capabilities are helping make CaptivateIQ more flexible and useful for different business needs. Review collected by and hosted on G2.com.

It would be great to continue improving the user experience and simplifying some of the more complex workflows. Better reporting and analytics, clearer visibility into configuration options and more self-service guidance/documentation would also make the platform easier to use and administer. Review collected by and hosted on G2.com.

Easy to use, flexible, and great for dashboarding.

Love what-if modeling and ability to create commissions cost forecasting Review collected by and hosted on G2.com.

Nothing to add at this time. I’m looking forward to native agentic AI capabilities. Review collected by and hosted on G2.com.

We are able to navigate the system much more efficiently with the new features that have been added in CIQ. Users are now able to understand their statements more clearly and are asking fewer questions. We have also been able to implement 5–7 different plan structures, enabling all of our compensation plans to be managed within the system, with nothing being done manually. Review collected by and hosted on G2.com.

Reporting has still been challenging for us, and we are currently relying on the export features to pull the necessary data. The Elite Support team has been helpful in creating a dashboard for managers, but this feature is still not very user-friendly or easy for us to extract the data we need. Review collected by and hosted on G2.com.