Link copied to clipboard # CaptivateIQ vs Xactly Comparison - What are their main differences? Share [ Export ](/compare/captivateiq/xactly/export.csv) CaptivateIQXactly[+ Add Product](#) Pricing **CaptivateIQ** No pricing available **Xactly** No pricing available **Pricing Insights** from reviews Time to Implement **CaptivateIQ** 3 monthsFaster Based on 18 responses **Xactly** 5 months Based on 21 responses Return on Investment **CaptivateIQ** 11 months4 months sooner Based on 13 responses **Xactly** 15 months Based on 15 responses Perceived Cost **CaptivateIQ** $$$$$ **Xactly** $$$$$ Average Discount **CaptivateIQ** 18%6% more **Xactly** 12% ![CaptivateIQ](https://images.g2crowd.com/uploads/product/hd_favicon/692764d544294ca14208a55081ac9031/captivateiq.svg "CaptivateIQ") ![Xactly](https://images.g2crowd.com/uploads/product/hd_favicon/5c1f8add060942a47324bc40c56e0467/xactly.svg "Xactly") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **CaptivateIQ** [ Ease of Use (519) ](https://www.g2.com/products/captivateiq/reviews?filters%5Bsentiment_snippet%5D=1195114&qs=pros-and-cons#reviews)[ Simple (238) ](https://www.g2.com/products/captivateiq/reviews?filters%5Bsentiment_snippet%5D=1195555&qs=pros-and-cons#reviews)[ Learning Curve (80) ](https://www.g2.com/products/captivateiq/reviews?filters%5Bsentiment_snippet%5D=1195737&qs=pros-and-cons#reviews)[ Missing Features (55) ](https://www.g2.com/products/captivateiq/reviews?filters%5Bsentiment_snippet%5D=1194776&qs=pros-and-cons#reviews) **Xactly** [ Ease of Use (75) ](https://www.g2.com/products/xactly/reviews?filters%5Bsentiment_snippet%5D=1345921&qs=pros-and-cons#reviews)[ Compensation Management (36) ](https://www.g2.com/products/xactly/reviews?filters%5Bsentiment_snippet%5D=1346006&qs=pros-and-cons#reviews)[ Slow Loading (34) ](https://www.g2.com/products/xactly/reviews?filters%5Bsentiment_snippet%5D=1347399&qs=pros-and-cons#reviews)[ Not Intuitive (29) ](https://www.g2.com/products/xactly/reviews?filters%5Bsentiment_snippet%5D=1348342&qs=pros-and-cons#reviews) Integrations **CaptivateIQ** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c697348c4308e45662f69fd954993d8/docusign.png "Product Avatar Image") Docusign ](https://www.g2.com/products/docusign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e2894f5a2f0d4a7de385125b178b4e11/five9-intelligent-cloud-contact-center-platform.png "Product Avatar Image") Five9 Intelligent Cloud... ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Salesforce Sales Cloud ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ View all ](https://www.g2.com/products/captivateiq/integrations) **Xactly** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_14a120d48647a16d6bbeeda304bc88f2/dynamics-365-customer-voice.jpeg "Product Avatar Image") Microsoft Dynamics 365 Customer Voice ](https://www.g2.com/products/dynamics-365-customer-voice/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_34ba97c05f91de52d1150eb17a5c48c3/hubspot-smart-crm.png "Product Avatar Image") HubSpot Smart CRM ](https://www.g2.com/products/hubspot-smart-crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_14f9ce34aa0bb0f679b3f8e617a83f09/sage-intacct.jpg "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2b00e05c107c3273cea5264090c3c1d0/snowflake.jpg "Product Avatar Image") Snowflake ](https://www.g2.com/products/snowflake/reviews)[ View all ](https://www.g2.com/products/xactly/integrations) Screenshots **CaptivateIQ** ![CaptivateIQ screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/141095/CIQ-Review-Business-Health-Screenshot-Empower-Reps-Design-v1.png) **Xactly** ![Xactly screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1733161/Xactly-Intelligence---AI-Assistant-Agent-Interface%282%29.png) **Ratings** from reviews Meets Requirements **CaptivateIQ** **9.4** /10 Based on 2,572 responses **Xactly** **8.4** /10 Based on 603 responses Ease of Use **CaptivateIQ** **9.4** /10 Based on 2,600 responses **Xactly** **8.1** /10 Based on 954 responses Ease of Setup **CaptivateIQ** **8.8** /10 Based on 680 responses **Xactly** **7.9** /10 Based on 657 responses Ease of Admin **CaptivateIQ** **8.7** /10 Based on 247 responses **Xactly** **7.8** /10 Based on 363 responses Quality of Support **CaptivateIQ** **9.4** /10 Based on 1,887 responses **Xactly** **8.3** /10 Based on 534 responses Has the product been a good partner in doing business? **CaptivateIQ** **9.4** /10 Based on 248 responses **Xactly** **8.6** /10 Based on 371 responses Product Direction (% positive) **CaptivateIQ** **9.1** /10 Based on 2,375 responses **Xactly** **8.2** /10 Based on 593 responses **Features** ratings from reviews Sales Compensation **8.7** /10 Based on 2,072 responses **7.5** /10 Based on 387 responses Compensation Planning **8.8** /10 Based on 90 responses **7.8** /10 Based on 12 responses Sales Performance Management **8.3** /10 Based on 468 responses **7.8** /10 Based on 103 responses Sales Analytics **8.0** /10 Based on 71 responses **8.0** /10 Based on 79 responses Sales Intelligence **8.4** /10 Based on 39 responses Not enough data AI Sales Assistant Not enough data **8.5** /10 Based on 24 responses Sales & Ops Planning **8.2** /10 Based on 37 responses Not enough data Compensation Management Not enough data **7.3** /10 Based on 93 responses Performance Management Not enough data **6.9** /10 Based on 6 responses Sales Planning **8.0** /10 Based on 25 responses Not enough data Sales Coaching **7.5** /10 Based on 16 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 6.3% Mid-Market(51-1000 emp.) 67.9% Enterprise(\> 1000 emp.) 25.8% Small-Business(50 or fewer emp.) 6.3% Mid-Market(51-1000 emp.) 67.9% Enterprise(\> 1000 emp.) 25.8% Small-Business(50 or fewer emp.) 7.9% Mid-Market(51-1000 emp.) 36.7% Enterprise(\> 1000 emp.) 55.4% Small-Business(50 or fewer emp.) 7.9% Mid-Market(51-1000 emp.) 36.7% Enterprise(\> 1000 emp.) 55.4% **Reviewers' Industry** [![CaptivateIQ](https://images.g2crowd.com/uploads/product/hd_favicon/692764d544294ca14208a55081ac9031/captivateiq.svg "CaptivateIQ")](https://www.g2.com/products/captivateiq/reviews) CaptivateIQ Computer Software 35.9% Information Technology and Services 16.6% Financial Services 8.0% Marketing and Advertising 4.3% Computer & Network Security 3.1% Other 32.2% [![Xactly](https://images.g2crowd.com/uploads/product/hd_favicon/5c1f8add060942a47324bc40c56e0467/xactly.svg "Xactly")](https://www.g2.com/products/xactly/reviews) Xactly Computer Software 26.8% Information Technology and Services 20.2% Telecommunications 5.9% Financial Services 4.6% Computer & Network Security 3.3% Other 39.2% Alternatives **CaptivateIQ Alternatives** ![Varicent](https://images.g2crowd.com/uploads/product/hd_favicon/656a2c087e5c081ba4b74872f9278d72/varicent-varicent.svg "Varicent") [ Varicent ](/products/varicent-varicent/reviews) ![Salesforce Spiff](https://images.g2crowd.com/uploads/product/hd_favicon/77fe7943233c4289d66088fdb63f07b9/salesforce-spiff.svg "Salesforce Spiff") [ Salesforce Spiff ](/products/salesforce-spiff/reviews) ![Performio](https://images.g2crowd.com/uploads/product/hd_favicon/51d372aba5ca7df111cf61ac5a7f043a/performio.svg "Performio") [ Performio ](/products/performio/reviews) ![QuotaPath](https://images.g2crowd.com/uploads/product/hd_favicon/f117eb3c7e4145cacb58bbb70dd3cdfe/quotapath.svg "QuotaPath") [ QuotaPath ](/products/quotapath/reviews) **Xactly Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Varicent](https://images.g2crowd.com/uploads/product/hd_favicon/656a2c087e5c081ba4b74872f9278d72/varicent-varicent.svg "Varicent") [ Varicent ](/products/varicent-varicent/reviews) ![Anaplan](https://images.g2crowd.com/uploads/product/hd_favicon/5cf128ff71aab2571ec196297196c5ca/anaplan.svg "Anaplan") [ Anaplan ](/products/anaplan/reviews) ![Salesforce Spiff](https://images.g2crowd.com/uploads/product/hd_favicon/77fe7943233c4289d66088fdb63f07b9/salesforce-spiff.svg "Salesforce Spiff") [ Salesforce Spiff ](/products/salesforce-spiff/reviews) ## CaptivateIQ vs Xactly FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Xactly vs CaptivateIQ? CaptivateIQ stands out from Xactly with higher reviewer ratings, stronger support, and a larger review base, while Xactly is more established in the enterprise segment. | [Xactly](https://www.g2.com/products/xactly/reviews) | [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) | | --- | --- | | 4.2/5 (1,096 reviews) | 4.7/5 (3,487 reviews) | | Enterprise | Mid-Market | | 7.8 | 8.8 | | 8.3 | 9.4 | | Ease of Use (182 all-time mentions) | Ease of Use (507 all-time mentions) | ### How do the pricing models of Xactly and CaptivateIQ compare? CaptivateIQ is rated higher for value by reviewers, reflected in its superior satisfaction scores on price and cost-related dimensions. - **Xactly:** Reviewers note Xactly's automation and compensation management features but mention rigidity and complexity as trade-offs for value. - **CaptivateIQ:** Reviewers consistently highlight CaptivateIQ's ease of use, transparency, and efficiency as strong value drivers. - **Switching reasons:** Recent reviews indicate buyers move to CaptivateIQ for improved usability and faster time-to-value. ### What are the best alternatives to Xactly and CaptivateIQ? The top three alternatives to Xactly and CaptivateIQ are Varicent, Anaplan, and CaptivateIQ (when not the subject of comparison). | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Xactly](https://www.g2.com/products/xactly/reviews) | 4.2/5 (1,096 reviews) | Enterprise | — | Ease of Use (182 all-time mentions) | | [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) | 4.7/5 (3,487 reviews) | Mid-Market | — | Ease of Use (507 all-time mentions) | | [Varicent](https://www.g2.com/products/varicent-varicent/reviews) | 4.5/5 (601 reviews) | Enterprise | — | Flexibility and scalability in compensation management | | [Anaplan](https://www.g2.com/products/anaplan/reviews) | 4.6/5 (462 reviews) | Enterprise | — | Advanced modeling and planning capabilities | ### Which Sales Compensation features should I prioritize when comparing Xactly and CaptivateIQ? Buyers should prioritize Dashboards, Ease of Use, Automation, Compensation Management, and Reporting when comparing Xactly and CaptivateIQ. - **Dashboards:** Xactly (16 all-time mentions), CaptivateIQ (117 all-time mentions for Reporting, 114 for Detailed Breakdown) - **Ease of Use:** Xactly (182 all-time mentions), CaptivateIQ (507 all-time mentions) - **Automation:** Xactly (30 all-time mentions), CaptivateIQ (87 all-time mentions) - **Compensation Management:** Xactly (60 all-time mentions), CaptivateIQ (111 all-time mentions) - **Reporting:** Xactly (8 all-time mentions for Inadequate Reporting Features), CaptivateIQ (117 all-time mentions for Reporting) ### What are the pros and cons of Xactly vs CaptivateIQ? CaptivateIQ's headline strength is ease of use and transparency, while Xactly's is automation and compensation management for complex enterprise needs. - **Xactly strengths:** Automation (30 all-time mentions), compensation management (60), ease of use (182), incentives management (21), dashboard features (16). - **Xactly trade-offs:** Not intuitive (49), difficult navigation (25), data management issues (14), limited functionality (10), difficult setup (9), inadequate reporting features (8), workflow rigidity (8), complex calculations (7), manual processes (7). - **CaptivateIQ strengths:** Ease of use (507), simplicity (230), helpfulness (217), accuracy (186), intuitive interface (182), efficiency (171), visibility (169), time-saving (164), user interface (164), commission tracking (161), transparency (137), reporting (117), customer support (112), automation (87). - **CaptivateIQ trade-offs:** Reviewers note a learning curve for complex plans and desire for more robust reporting and dashboard customization. ### Is Xactly or CaptivateIQ better for small businesses? CaptivateIQ is the better fit for small businesses, with a larger share of mid-market and small-business reviewers and higher satisfaction scores. - **Xactly:** Largest segment is Enterprise; reviewers highlight robust automation but mention complexity and rigidity as trade-offs for smaller teams. - **CaptivateIQ:** Largest segment is Mid-Market; reviewers consistently praise its ease of use, transparency, and quick setup for smaller organizations. ### Which Sales Compensation platform has better integrations? CaptivateIQ is favored for integrations, with reviewers frequently citing its DocuSign integration. - **Xactly:** Reviewers mention integration with Salesforce CRM and other platforms, with positive sentiment around integration capabilities. - **CaptivateIQ:** DocuSign integration is cited in 18 all-time reviews, and recent reviews highlight ease of connecting with Salesforce and NetSuite. ### How do Xactly and CaptivateIQ compare on customer support? CaptivateIQ leads Xactly on Quality of Support by a material margin, with a 9.4 vs 8.3 score. - **Xactly:** Reviewers describe responsive support teams and a helpful customer success team, with positive feedback on support availability. - **CaptivateIQ:** Reviewers consistently praise CaptivateIQ's support, describing it as quick, helpful, and highly responsive, with 112 all-time mentions for customer support. ### Which is easier to implement, Xactly or CaptivateIQ? CaptivateIQ is easier to implement than Xactly, with a 1.0-point lead in Ease of Setup (8.8 vs 7.8). - **Xactly:** Reviewers note a learning curve and mention that implementation can be lengthy, especially for complex plans, but also highlight that setup is straightforward for standard use cases. - **CaptivateIQ:** Reviewers frequently cite quick setup, intuitive onboarding, and a user-friendly experience, with many describing the initial setup as easy and efficient. ### Which product has better Dashboards? CaptivateIQ is favored for Dashboards, with more reviewer mentions and higher satisfaction scores. - **Xactly:** Dashboards cited in 16 all-time reviews; reviewers mention dashboard consolidation but note rigidity and limited customization. - **CaptivateIQ:** Reporting and dashboard features cited in 117 and 114 all-time reviews respectively; reviewers highlight real-time dashboards, detailed breakdowns, and ease of analysis.