Brex Reviews & Product Details

I use Brex for banking and invoicing for my services company and my previous startup. I appreciate Brex's superior decision processes and customer service compared to large banks. Their online and app interfaces are significantly better than traditional larger banks. I really like their fee structure, with no fees for payments to international vendors, no ACH fees, and virtual numbers for credit cards, which is great for startups and smaller businesses. They have also expanded their online and account functionality over time, which helps me consolidate functions in one place. The no-fee structure for common startup activities like paying vendors and receiving payments is valuable. I find it easy to manage the banking account, add team members with limited permissions on spending cards, and use the invoicing capability. The Treasury account offers competitive rates on cash. The app and online interface are well-designed and easy to use. Review collected by and hosted on G2.com.

I would like to see Brex's invoicing capabilities expanded with automatic updates when invoices are paid. It's a bit of a hassle having to use Zaps for integration with payment processors; having this feature built-in would make enabling client payments through credit card, debit card, ACH, PayPal or other providers directly from my Brex interface much smoother. Also, the mobile app could be improved for usability as I find the entry experience non-intuitive, defaulting to showing transactions instead of accounts and balances, which requires me to navigate each time just to check my balances. I also think having a simple "subaccount" feature would be great for maintaining different accounts or views for different clients and vendors. Integrations with payment processors and platforms like Zelle, Venmo, CashApp, etc., are also limited and expanding these would facilitate client payments, providing them more options to pay invoices. Review collected by and hosted on G2.com.

I like the simplicity of Brex. It's great that it's just an app on my phone, so I don't have to do anything complicated to keep track of expenses. It even contacts me as soon as I make a purchase, like having a secretary reminding me to track my receipts, so I don't let things slip by. Review collected by and hosted on G2.com.

I think the biggest issue I have is sometimes it asks for a receipt and many times in my business, you don't get a receipt. You'll just get the package, and it might have your name on it, but it won't have the dollar amount. So and they keep sending me wanting further information. Review collected by and hosted on G2.com.

I really like how easy it is to administer Brex as an administrator. It's a seamless platform that effortlessly integrates with other communication tools like Slack and text to alert the team when documentation is needed. This makes it an excellent and easy user interface for everyone involved. Plus, they make card spending incredibly easy and ensure compliance with documentation is very accurate and prompt. The automated process for chasing documentation really takes the hassle out of it. Additionally, the initial setup was incredibly easy. Review collected by and hosted on G2.com.

The integration with QuickBooks Online is solid, but it requires a multistep process to get all the documentation in the platform, which could be improved upon. Review collected by and hosted on G2.com.

This is the first time I've used Brex for expense reporting purposes. I really like how easy it is to not only use the card for expenses, but also the simplicity of tracking expenses with easy upload capability. I also like the rating feature that rewards you for complete expense tracking. Review collected by and hosted on G2.com.

I am a new user, and so far there are no issues using Brex. Review collected by and hosted on G2.com.

It’s extremely user-friendly, and I love that anytime I use it, they text me right away to submit my memos—everything is right there on the spot. It’s super efficient. Review collected by and hosted on G2.com.

I haven’t found a downside yet. I’m only a week in, but so far everything has been great! Review collected by and hosted on G2.com.

I really appreciate how Brex consolidates everything as soon as I use the card. It's super fast, with transactions and receipts popping up almost instantly, automating all of that directly into my email and texts. The speed is impressive—it's like one swipe of the card, and you get a notification to upload the receipt instantly. This process is way faster and more streamlined than any I've seen in years. Brex is incredibly convenient; it's easier and more accessible than any other app I've used. It's down to the seconds now, rather than hours spent manually processing expenses. Brex has essentially made other applications seem outdated. Review collected by and hosted on G2.com.

I don't have any dislikes. Review collected by and hosted on G2.com.

From a manager's perspective, it's very easy to approve expenses for my team while balancing other tasks throughout a busy day. The Slack plug-in is especially efficient. Review collected by and hosted on G2.com.

Nothing comes to mind - I genuinely enjoy using Brex and feel it's the top-performing company card that I've used. Review collected by and hosted on G2.com.

It's an easy app to navigate, accuracy of picture receipts, & costless. It performs well when reimbursements are approved, great for reimbursing after purchasing things for the week, getting set up was not difficult. Review collected by and hosted on G2.com.

Downside of Brex is waiting for reimbursement or expenses Review collected by and hosted on G2.com.

I find Brex to be a great service due to its very easy-to-use software. It's incredibly easy to make wire transfers and receive incoming wires from our customers. The platform is very efficient, too. I really appreciate their amazing service and excellent customer support. We never had any problems with outgoing or incoming wires. Brex is much easier and better to navigate than our previous bank, making the switch a positive experience. Review collected by and hosted on G2.com.

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I appreciate having a digital card with Brex, which is great for when I don't have my physical card. I love how the app and online dashboard are super fast and easy to use. I really like how the pictures upload easily and how the receipt and submission process is so darn easy. I also can't think of anything bad about it because I really like how it pre-populates the reasons in the memo. The overall experience is very smooth and seamless. Review collected by and hosted on G2.com.

Nothing, it is so easy! Review collected by and hosted on G2.com.