What do you like best?
The ability to require video questionnaire responses is the key feature from my perspective. Much more predictive of subsequent interview success than audio recordings. Breezy also does a nice job handling workflow and associated rules-based automation, and recently added the ability to queue multiple emails within a pipeline stage, which is a nice usability enhancement that will eliminate my "follow-up" pipeline stages eventually.
The breezy-created job landing page is solid and looks good. Candidates tell me their experience is best in breed, although I only talk to those who did well in the video interview, so that self-selects a bit.
Their support team has been responsive, and they communicate new feature releases regularly within the app. Mobile app works fine as well.
What do you dislike?
Candidate scoring features are weak -- there is only 1 scorecard per hiring manager, and answers are scaled 0-2 with a manual overall score from 0-4. I use a separate system to manage structured scoring with 1 scorecard per interviewer per candidate interview, scored 0-10 and with an overall score generated programmatically out of 100 for each interview round.
There is no list of job sites that they post to (at least not that I've found). Formatting on postings has not passed through to job sites in my limited experience, but I believe this an issue for most or all ATSes.
View tracking back from job sites seems to be non-functional. It reports something, but I'm not entirely sure what. Click-throughs from LinkedIn, for instance, don't match what LinkedIn reports through their management panel.
Seems to be somewhat limited job site support relative to industry norms, but I'm not sure that I care about anything beyond Indeed/LI/FB at this point. Maybe Glassdoor, which they also support.
Roles and permissions is also still very limited, and doesn't support common business use cases (i.e., non-hiring managers submitting scorecards). Hopefully they'll eventually roll out a configurable role-based model.
Recommendations to others considering the product
If you don't care about video questionnaire responses / video screenings, then there are other viable choices I think. But if that's a key feature, I was unable to find anything else at anything close to this price point. Breezy's weaknesses aren't major from my perspective -- I can easily work around almost everything but permissions. I highly recommend Breezy, but it isn't yet the software of my dreams.
What business problems are you solving with the product? What benefits have you realized?
Breezy enables me to screen more candidates, faster, and to manage my candidate pipeline through a nice visual interface. Video screenings reduce the time my staff and I spend cutting down the applicant pool dramatically, and the rules-based email automation provides the tools for an excellent applicant experience. Customizable assessments also help; for some roles I'll be able to screen meaningfully based on selected responses to questions.
We have a very high success rate once we make it to face-to-face interviews, and the rigorous initial automated process is a key component of getting to that point efficiently, and to being able to process a sufficient number of candidates. I'll also use (soon, but haven't yet) the video interview feature to replace what would normally be an initial face-to-face for out-of-town candidates.