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Bloomerang CRM Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Bloomerang CRM Integrations

(8)
Verified by Bloomerang CRM

Bloomerang CRM Media

Bloomerang CRM Demo - Constituent Profile
Gain deeper insights and strengthen donor relationships with Bloomerang's Constituent Profile, designed to keep all key details at your fingertips.
Bloomerang CRM Demo - Giving Summary
Bloomerang's Giving Summary puts donor giving history at your fingertips, helping you make data-driven decisions to deepen connections.
Bloomerang CRM Demo - Amount raised
Track your fundraising success at a glance, empowering you to stay focused on your goals.
Bloomerang CRM Demo - Tasks
Stay organized and on top of priorities, designed to streamline your to-dos and stay connected with your donors.
Bloomerang CRM Demo - Donor Retention Wheel
Visualize your donor retention rates at a glance to help you drive meaningful growth and engagement.
Bloomerang CRM Demo - Generosity Score
Identify and engage your most promising donors with Bloomerang's Generosity Score, offering clear insights to maximize impact.
Bloomerang CRM stands out by combining simplicity, affordability, and completeness—empowering you to build stronger relationships, retain more donors, and raise more with confidence.
Play Bloomerang CRM Video
Bloomerang CRM stands out by combining simplicity, affordability, and completeness—empowering you to build stronger relationships, retain more donors, and raise more with confidence.
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Bloomerang CRM Reviews (877)

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Reviews

Bloomerang CRM Reviews (877)

View 2 Video Reviews
4.7
877 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Bloomerang for its ease of use and excellent customer support, which make navigating donor management straightforward and efficient. Many appreciate the intuitive interface and robust reporting features that help streamline fundraising efforts. However, some users note that customization options can be limited, which may restrict certain functionalities.

Pros & Cons

Generated from real user reviews
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Philip D.
PD
AVP for IT
Mid-Market (51-1000 emp.)
"User-Friendly Tools and Strong Communication for Donor Relationships"
What do you like best about Bloomerang CRM?

The system is user-friendly, with tools that are simple yet effective. The communication features available in the system help enrich and sustain our relationships with supporters and donors.

Blomerang provides good and fast support to our users. They also provide great help and documentation on using the syste, including videos and webinars.

Furthermore, they provide API access which enabled us to integrate the system with our Finance system as well as student information system. We also use the Engagement Meter to identify at-risk donors and send personalized outreach Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

The system does not provide us with gradual user permissions. Compared with other systems, Bloomerang fails to offer user permissions for specific groups of constituents or for different tools. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

Thank you for sharing your experience, Philip! We’re glad to hear that Bloomerang’s user-friendly tools, communication features, and integrations are helping your team strengthen relationships with supporters and stay organized. It’s also wonderful to know that resources like webinars, documentation, and support have been helpful for your team. Feedback regarding gradual user permissions can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We appreciate you being part of the Bloomerang community!

DM
Grant Specialist
Mid-Market (51-1000 emp.)
"Empowers Donor Management, Robust Training Support"
What do you like best about Bloomerang CRM?

I really appreciate how the trainings with Bloomerang CRM have been very helpful for emails and donor correspondence. The software is available to create appealing emails, which has been great. It also tracks our email open rates, so we can get an idea of what sort of content is helpful to our donors. I've used it to create Excel spreadsheets for mailings and to generate lists for other purposes. Also, I've recommended Bloomerang to friends and colleagues many times, and I'm likely to give it a ten for likelihood of sharing. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I'm still learning the program, so I'm not necessarily sure what could be improved. However, the initial setup was very lengthy, and I had a lot of information to type in. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

Hi Doug, thank you for sharing your experience! We’re thrilled to hear that having all your donor information in one place has made things easier for your team and helped eliminate those scattered Excel sheets. Centralizing data is exactly what we aim to help organizations achieve. It’s completely normal to feel like there’s still more to learn — Bloomerang has a lot of depth! To help with that, we offer a variety of learning resources, including webinars, group trainings, and our Help Center, so you can explore features at your own pace. We’re here to support you every step of the way!

ME H.
MH
Executive Director
Small-Business (50 or fewer emp.)
"Intuitive Dashboard and Donor Timelines Make Tracking Interactions Easy"
What do you like best about Bloomerang CRM?

I use Bloomerang CRM on a daily basis. The mobile app is super helpful when I'm out of my office meeting with donors.

Bloomerang's intuitive dashboard allows me to quickly record interactions with our donors. The ability to attach a document (for example, my notes from conversations with donors) to a specific donor's profile is a huge plus. The timeline graphics allow a quick visual of individual donor's interactions with our organization.

The "report" function is great for helping us with strategic planning and special project campaigns, since we can segment our communications with donors. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I wish the donor timeline were more compact, so I don't have to scroll down for the full picture of interactions. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

Thank you for sharing such a thoughtful review! We’re glad to hear that Bloomerang’s dashboard, reporting tools, and donor timelines are helping you stay organized and better understand donor engagement. It’s also great to know the mobile app is supporting your work while meeting with donors in the field. Feedback regarding donor timelines can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We appreciate you being part of the Bloomerang community and the important work you’re doing with your donors!

Vanessa T.
VT
Fund Development Coordinator
Small-Business (50 or fewer emp.)
"Bloomerang has made it simple and easy for us to stay on top of our goals!"
What do you like best about Bloomerang CRM?

Bloomerang is a simple to use platform that makes it seamless to navigate data management. Their support team is always quickly responsive and very helpful. Additionally, this platform listens to its users and its continuously releasing features that are top requested to improve the user experience. Our team uses Bloomerang everyday for all of our needs and the since the start of the implementation it has been wonderful and easy or user friendly. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

There are features that are not customizable just yet like the email communication feature that could use some more templates for make it easier to customize designs. Another is the feature for donor surveys, kindful, receipting, etc. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

Thank you so much for your review, Vanessa! It’s wonderful to know you’ve been finding success with Bloomerang's data management and customer support. We're thrilled that one of our new features helped you solve the issues you were experiencing with pledges. As you mentioned, we regularly release new features and enhancements to make our platform more user-friendly, and you are welcome to submit or upvote a suggestion on the Bloomerang Features Portal. Customer feedback like yours is what guides our product roadmap, so please don't hesitate to reach out to success@bloomerang.com if you have any further questions. Happy fundraising!

Brie S.
BS
Education & Engagement Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Bloomerang CRM Streamlines Volunteer Communication with User-Friendly Features"
What do you like best about Bloomerang CRM?

Bloomerang CRM has helped us work more efficiently and streamline communication between our nonprofit organization and our 175 dedicated volunteers. The support team is consistently available when we need troubleshooting help, and the features are user-friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I’ve run into issues when trying to insert YouTube links into an email, and I ended up having to create a workaround to get it to work. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

Thank you for sharing your review with us, Brie! We’re so glad to hear that Bloomerang is helping your team communicate more efficiently with your volunteers and keep everything organized in one place. It’s also great to know that both Bloomerang CRM and Bloomerang Volunteer are supporting your outreach and that our support team has been there when you’ve needed help. Feedback regarding inserting YouTube links in emails can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We appreciate you being part of the Bloomerang community and the important work you’re doing with your volunteers!

Laura W.
LW
Development Manager
Mid-Market (51-1000 emp.)
"Excellent Software and Customer Service"
What do you like best about Bloomerang CRM?

Bloomerang is an easy to use software, with amazing customer support, and an outstanding implementation team. They were with me every step of the way while we transitioned from Blackbaud's Rasiers Edge. I really appreciate their free training sessions, webinars, and numerous other resources. As a school, the ability to integrate our SIS with Bloomerang via their open API was critical. The API documentation was robust and our developer was able to integrate the two with ease.

Bloomerang also hosts an annual conference called GivCon. If you are a fundraiser, not just a Bloomerang user, you need to attend! There are so many incredible presenters it was hard to choose between the sessions and I walked away with so many wonderful ideas that I was able to implement when I returned to the office. Not only that, but I also made some great contacts and learned about the amazing work others are doing all over the country. This is a must attend event! Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

There have been several minor things about Bloomerang that I wished existed but because they have a way to collect user feedback and care about their customers, those issues have been fixed within the past year! Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

Thank you so much for your review, Laura! It’s wonderful to know you’ve been finding success with Bloomerang and learning from our educational resources. As you mentioned, we are currently working on updating our pledge features, and hopefully our most recent enhancement (linked here) will help track pledges for your capital campaign. Customer feedback like yours is what guides our product roadmap, so please don't hesitate to reach out to success@bloomerang.com with any questions! We can’t wait to see the incredible impact you and your team will continue to make, and we’re here to help every step of the way!

See how Bloomerang CRM improved
Jennifer R.
JR
Director of Fund Development / Asst Director
Small-Business (50 or fewer emp.)
"Effortless Information Access and Outstanding Support with Bloomerang"
What do you like best about Bloomerang CRM?

Bloomerang makes finding information easy, and the Journey Automation is extremely helpful. I like that you have easy access to helpful information if you are learning how to use it. We also like the easy format of creating forms and using those online, and the option for donors to pay for the processing fee, which is one big reason we moved over to Bloomerang Fundraising. The customer support is also very good and quick to respond. We have been using Bloomerang CRM for many years, and it is a great product. Would recommend to a colleague. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I don't really have anything I dislike about Bloomerang. I am still learning it but it is easy to learn and the more I use it, the more I like it. If I have a question or an issue, customer support is quick to respond. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

Thank you for your thoughtful review, Jennifer! We’re so glad to hear that Bloomerang makes it easy to stay organized and that features like Journey Automations, forms, and donor-covered processing fees have been valuable for your team. It’s great to know the option for donors to cover processing fees played a role in your move to Bloomerang Fundraising and that those tools are supporting your work effectively. We're also thrilled that our learning resources and responsive support have helped as you continue to grow more comfortable with the platform. Happy fundraising!

Carol Z.
CZ
Small-Business (50 or fewer emp.)
"Easy Donation Management with Stellar Support"
What do you like best about Bloomerang CRM?

I use Bloomerang CRM for all donor management and the fundraising pages for our team's efforts. It's very user-friendly, which is crucial since development is a single-person operation and things have to be done quickly. I like how entering donations is simple and the support staff is excellent and readily available. The program integration is useful, as I need to integrate with HubSpot for emails to easily see what appeals my donors have received. Bloomerang's constituent setup makes it easy to create new donors, add gifts, and edit profiles. The initial setup was relatively easy because Bloomerang did most of the work. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

Householding is not often easy and somewhat confusing. It is awkward for email exports to HubSpot with different emails for the same household. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

Hi Carol, thank you for sharing your review! We’re glad to hear that Bloomerang’s user-friendly tools, integrations, and reporting capabilities are helping you efficiently manage donor relationships and fundraising as a one-person development team. It’s also wonderful to know that our support team and onboarding process helped make getting started smooth. Feedback regarding householding & HubSpot can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Happy fundraising!

AH
Development Manager
Small-Business (50 or fewer emp.)
"Robust, User-Friendly, and Feature-Packed Solution"
What do you like best about Bloomerang CRM?

I really love Bloomerang. It's really robust and has a lot of features. It's very user friendly when you're just getting started, but as you use it more and learn it, it's even better. I can make a report for my Executive Director in a snap. I love the new Journey Automations. We're only using the one for new donors now, but I'm sure we'll add more in the future.

It also integrates really well with other things. Until recently, we were using Mailchimp, and the emails from there would merge into Bloomerang without me having to do anything.

I use Bloomerang every day. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

Because it's so robust, it can take a while to learn all of the features. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

Hi Amy, thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear how much you’re enjoying Bloomerang's customizable reporting, Journey Automations, and seamless integrations. It’s wonderful to know the platform is becoming even more powerful for you as you continue to use it!

We also appreciate your note about the learning curve. Because Bloomerang is designed to be robust, it can take time to uncover everything it can do. To support you as you explore more features, we offer a variety of learning resources, including our Help Center, group trainings, and webinars, to help users build confidence at their own pace.

We’re grateful to be your organization’s hub for donor data, communications, events, and fundraising. Thank you for being part of the Bloomerang community!

B. Sean N.
BN
Chief Development Officer (CDO)
Small-Business (50 or fewer emp.)
"Bloomerang is a solid CRM and works great for the price point."
What do you like best about Bloomerang CRM?

What I like most is the intuitive nature of Bloomerang.

Every new job usually requires you to learn a new software, especially in the non-profit world. Learning how to effectively use Bloomerang was fairly simple and straight forward. With very little training (because there just wasn't enough time), I was able to operate the CRM and effectively provide information to our board, report to our donors, track our grant requests, and follow our plan towards meeting our goals. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

My least favorite thing is Bloomerang's process of iteration.

Much of the coding is functional, but I would really like it if we were able to restrict selections of what appeals are available, as they are coded to different campaigns. For example, when I select "Grants" or "Annual Campaign" under campaigns, it would be great if not all the Appeals were possible selections. It would help ensure that we don't make mistakes inputting gifts. Restricting Appeals to specific Campaigns and specific Campaigns to individual Funds would be extremely helpful. Review collected by and hosted on G2.com.

Response from Sara Salako of Bloomerang CRM

Thank you for taking the time to leave a review! We're thrilled you're part of the Bloomerang community -- thank you for sharing your feedback with us, as we're always looking for ways to make fundraising easier.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

9%

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Bloomerang CRM Features
Reporting
Interaction Tracking
Automation
Campaign Management
Online Donation Portal
Recurring Donations
Email Marketing
Acknowledgments & Communications
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Bloomerang CRM