Bloomerang CRM Reviews & Product Details

Donors aren't one-dimensional. They show up for your cause in different ways, sending signs of commitment that are easy to miss unless something's watching for them. That's why Bloomerang CRM, donor management software built for nonprofits, is different: every morning starts with recommended actions, so your next appeal lands, the donor who's quietly drifting doesn't slip away, and you make the bigger ask with the confidence to land it. Behind every recommendation is a full picture of that donor: their giving history, their engagement, and where they stand right now. Built-in intelligence from Penny, Bloomerang's AI fundraising partner, helps you interpret insights and guide next steps, while Engagement and Generosity Scores surface the right supporters at the right time. You don't have to go looking for it. It's already on your dashboard or your phone, wherever you're working, so the right relationship is never buried under someone else's spreadsheet. Bloomerang CRM is the foundation of the Bloomerang Giving Platform, the intelligent giving platform that connects fundraising, donor management, and volunteer engagement in one easy-to-use place. Every gift, interaction, and volunteer hour comes together, so your whole team works from the same picture of every supporter, instead of piecing it together across systems. The payoff is more confidence in every ask and more momentum in every relationship. Segmentation and follow-up happen automatically, so building your year-end appeal starts from momentum, not from scratch. The results show up in the data: the top 20% of nonprofits using Bloomerang CRM see an average donor retention rate of 64%, which is 1.5x the industry average of 43%. Bloomerang CRM helps you move faster and raise more, backed by 17 years of fundraising data and results from more than 24,000 nonprofits.

Seller

Bloomerang Giving Platform

Discussions

Bloomerang CRM Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Marissa Johnson

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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Bloomerang CRM Integrations

(15)

Verified by Bloomerang CRM

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Verified User in Public Policy

Small-Business (50 or fewer emp.)

7/20/2026

"Incredibly Helpful Donor Segmentation for Smarter Giving Insights"

5/5

What do you like best about Bloomerang CRM?

Segmenting donor lists is incredibly helpful. I love being able to break down our donors by previous giving amount and likelihood for future giving. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

It is frustrating that an imported list of contact is immediately signed up for all communications and that we must manually opt out each list. For example, if we have just one email we need to send to a new list of people, but we don't have permission from that list of people to get all emails, we must then opt them out manually. This is time consuming. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for sharing this. We're delighted to hear that Bloomerang CRM's donor segmentation, especially the ability to break down your donors by previous giving amount and likelihood for future giving, is giving you smarter insights for your fundraising strategy. We appreciate your feedback on manually opting contacts out of communications, and feedback like this can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thanks for being part of the Bloomerang community!

Jamiel M.

High School English Teacher

Education Management

Small-Business (50 or fewer emp.)

4/27/2026

"Powerful Integrations with Minor Adjustment Needs"

5/5

What do you like best about Bloomerang CRM?

I really like that Bloomerang CRM integrates with Bloomerang Fundraising QuickGive and QuickBooks. It works with a lot of the existing platforms that we use. It's great that you are able to integrate directly without using a third party, just by using an API key. This helps keep the data organized and flowing in the right direction. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

The one issue that I do have, but that it's easily managed with very little time investment is that sometimes transactions will come through, and create duplicates as opposed to identifying organizations as being the same or individuals as being the same. So the CRM setup did take a lot of work on the front end. We had to not only clean and source and gather a lot of our data from current Excel spreadsheets. We also had to make sure that the mappings were correct and that the transactions, you know, were accurate and entered in the way that we wanted them to be entered in the future. It did take a few months. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for the kind words, Jamiel! It's wonderful to hear that Bloomerang CRM's integrations with Bloomerang Fundraising, QuickBooks, and your other existing platforms are streamlining everything from donor tracking to logging calls, emails, and video calls. We love knowing the platform is supporting both the day-to-day details and the big-picture health of your organization's work! Feedback regarding transaction syncing can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Happy fundraising!

Fernando A.

Development Operations Coordinator

Small-Business (50 or fewer emp.)

7/14/2026

"Easy Account Maintenance and Spreadsheet Creation"

4.5/5

What do you like best about Bloomerang CRM?

It’s easy to maintain accounts and create spreadsheets. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

It sometimes fails to catch duplicates, which can lead to inaccurate retention percentages. It also doesn’t communicate as smoothly as it should with its fundraising counterpart, so the integration feels incomplete at times. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for sharing your review, Fernando—we're glad Bloomerang CRM's account maintenance and spreadsheet creation, especially with the improved AI conversational reporting, are making your day-to-day reporting easier. We appreciate your feedback on the duplicates and integration, and feedback like this can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thank you again for your candid feedback to help us improve!

Vanessa T.

Fund Development Coordinator

Small-Business (50 or fewer emp.)

3/20/2025

"Bloomerang has made it simple and easy for us to stay on top of our goals!"

5/5

What do you like best about Bloomerang CRM?

Bloomerang is a simple to use platform that makes it seamless to navigate data management. Their support team is always quickly responsive and very helpful. Additionally, this platform listens to its users and its continuously releasing features that are top requested to improve the user experience. Our team uses Bloomerang everyday for all of our needs and the since the start of the implementation it has been wonderful and easy or user friendly. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

There are features that are not customizable just yet like the email communication feature that could use some more templates for make it easier to customize designs. Another is the feature for donor surveys, kindful, receipting, etc. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you so much for your review, Vanessa! It’s wonderful to know you’ve been finding success with Bloomerang's data management and customer support. We're thrilled that one of our new features helped you solve the issues you were experiencing with pledges. As you mentioned, we regularly release new features and enhancements to make our platform more user-friendly, and you are welcome to submit or upvote a suggestion on the Bloomerang Features Portal. Customer feedback like yours is what guides our product roadmap, so please don't hesitate to reach out to success@bloomerang.com if you have any further questions. Happy fundraising!

Brie S.

Education & Engagement Manager

Small-Business (50 or fewer emp.)

3/2/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Bloomerang CRM Streamlines Volunteer Communication with User-Friendly Features"

5/5

What do you like best about Bloomerang CRM?

Bloomerang CRM has helped us work more efficiently and streamline communication between our nonprofit organization and our 175 dedicated volunteers. The support team is consistently available when we need troubleshooting help, and the features are user-friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I’ve run into issues when trying to insert YouTube links into an email, and I ended up having to create a workaround to get it to work. Review collected by and hosted on G2.com.

What problems is Bloomerang CRM solving and how is that benefiting you?

Communicating with our volunteers is essential, and Bloomerang helps us do that through a seamless platform. I also use the Bloomerang Volunteer software, and together they provide an efficient, straightforward way to connect with the people we need to reach and share our message. It doesn’t feel like a bulky system, which I really appreciate. As I’ve learned more of the features, I’ve found the analytics especially helpful. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for sharing your review with us, Brie! We’re so glad to hear that Bloomerang is helping your team communicate more efficiently with your volunteers and keep everything organized in one place. It’s also great to know that both Bloomerang CRM and Bloomerang Volunteer are supporting your outreach and that our support team has been there when you’ve needed help. Feedback regarding inserting YouTube links in emails can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We appreciate you being part of the Bloomerang community and the important work you’re doing with your volunteers!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/28/2026

"Easy to Use With Seamless Website and QuickBooks Online Sync"

4.5/5

What do you like best about Bloomerang CRM?

Bloomerang is really easy to use no matter your skill level with technology. Our organization has several different authorized users who are able to get in and either document donations or manage customer relationships. It has enormous capacity and we probably only utilize half of what we could be doing with it. The data syncs with both our website and with Quickbooks Online so it makes the finances seamless as well. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

The ONLY thing I would change is, I wish we could go back to previous gifts and "copy" them to keep all settings the same for a new one with a new date. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for taking the time to leave this review. We're glad to hear that Bloomerang CRM is accessible and easy to use for your entire team, no matter their comfort level with technology, and that multiple authorized users can navigate the platform with confidence. We love knowing it's helping both the detail-oriented finance work and the big-picture view of your organization's health come together seamlessly. Feedback regarding the ability to copy previous gift records and settings can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thanks for being part of the Bloomerang community!

Laura W.

Development Manager

Mid-Market (51-1000 emp.)

1/10/2025

"Excellent Software and Customer Service"

5/5

What do you like best about Bloomerang CRM?

Bloomerang is an easy to use software, with amazing customer support, and an outstanding implementation team. They were with me every step of the way while we transitioned from Blackbaud's Rasiers Edge. I really appreciate their free training sessions, webinars, and numerous other resources. As a school, the ability to integrate our SIS with Bloomerang via their open API was critical. The API documentation was robust and our developer was able to integrate the two with ease.

Bloomerang also hosts an annual conference called GivCon. If you are a fundraiser, not just a Bloomerang user, you need to attend! There are so many incredible presenters it was hard to choose between the sessions and I walked away with so many wonderful ideas that I was able to implement when I returned to the office. Not only that, but I also made some great contacts and learned about the amazing work others are doing all over the country. This is a must attend event! Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

There have been several minor things about Bloomerang that I wished existed but because they have a way to collect user feedback and care about their customers, those issues have been fixed within the past year! Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you so much for your review, Laura! It’s wonderful to know you’ve been finding success with Bloomerang and learning from our educational resources. As you mentioned, we are currently working on updating our pledge features, and hopefully our most recent enhancement (linked here) will help track pledges for your capital campaign. Customer feedback like yours is what guides our product roadmap, so please don't hesitate to reach out to success@bloomerang.com with any questions! We can’t wait to see the incredible impact you and your team will continue to make, and we’re here to help every step of the way!

See how Bloomerang CRM improved

Susan K.

development director

Small-Business (50 or fewer emp.)

7/20/2026

"Great way to stay connected with donors"

5/5

What do you like best about Bloomerang CRM?

I have greater access to data about our donors, and I like the tools for communicating with constituents. I've received good support, and it's relatively intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I personally do not prefer many of the AI features that are being added on. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for your review, Susan! We're so glad Bloomerang CRM is giving you greater access to donor data along with reliable tools for constituent communication and support, and that it's become such a valuable source of information about giving and donor communications for your organization. Thanks for being part of the Bloomerang community!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/14/2026

"Intuitive UI, Easy Reporting, and a Helpful AI Report-Writer"

5/5

What do you like best about Bloomerang CRM?

The UI and reporting tool are easy to use and intuitive. I like the new AI report-writer - has been helpful in writing new reports. The integration to Double the Donation works really well. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

Nothing comes to mind right now for things I dislike about Bloomerang. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for sharing this great review, there—we're delighted to hear that Bloomerang CRM's intuitive UI and conversational reporting have made building reports so much easier for you! It's also wonderful to know Bloomerang has been a reliable system of record for your donors for several years now, helping provide the data you need. Happy fundraising!

Anita S.

Executive Director

Small-Business (50 or fewer emp.)

3/17/2026

"Donor & Volunteer Engagement in One Place, Backed by Truly Helpful Support"

5/5

What do you like best about Bloomerang CRM?

I love having so many points of donor and volunteer engagement under one roof. I also really appreciate how responsive and genuinely helpful the AI + Human being admin support process is. The onboarding and permanent learning and support sections are very helpful. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I wouldn't call it a dislike, but it has been and continues to be a steep learning curve to be able to integrate the filtering hierarchies for communication, layering in the donor management processes, and so forth. The good part is that everything is much more adaptable to our needs. The challenge is that I need to learn how to make that work for us. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Hi there, thank you for sharing your experience, Anita! We’re so glad to hear that having donor and volunteer engagement tools all in one place has been valuable for your team, and that both our human and AI support has been helpful along the way. It’s also great to know that our onboarding and ongoing learning resources are supporting your success. You are welcome to share additional feedback regarding the learning curve for filtering and donor management processes by submitting or upvoting a suggestion on the Bloomerang Features Portal. We appreciate you sharing this review and being part of the Bloomerang community!

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What is Bloomerang used for?

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Debi Costello

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Last activity almost 4 years ago

I have set up Recurring Donations but when I create a new monthly entry it is showing me the future month and indicating it is past due. The dates in the initial recurring entry are correct, what have I done wrong?

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