--- title: Bloomerang CRM Reviews meta_title: 'Bloomerang CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 914 reviews by the users' company size, role or industry to find out how Bloomerang CRM works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 914 scale: '5' date_modified: '2026-08-14' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Bloomerang CRM Reviews **Vendor:** Bloomerang Giving Platform **Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 914 ## About Bloomerang CRM Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before. ## Bloomerang CRM Pros & Cons **What users like:** - Users highlight the **ease of use** of Bloomerang CRM, making navigation and reporting straightforward for everyone. (31 reviews) - Users value the **robust report generation** in Bloomerang CRM, finding it essential for tracking donor engagement and progress. (14 reviews) - Users highly value the **informative reporting features** of Bloomerang, enabling them to easily access accurate data. (14 reviews) - Users find Bloomerang to be **intuitive and user-friendly** , making donor management a seamless and enjoyable process. (13 reviews) - Users highlight the **exceptional customer support** of Bloomerang CRM, praising their patience and training in resolving inquiries. (12 reviews) - Users value the **centralized donor information** management of Bloomerang CRM, enhancing relationship building and reporting efficiency. (11 reviews) - Learning Ease (10 reviews) - Users love the **user-friendly interface** and excellent customer support, making Bloomerang CRM easy to use and implement. (9 reviews) - Navigation Ease (8 reviews) - Staff Helpfulness (8 reviews) **What users dislike:** - Users find Bloomerang CRM has **limited features** , lacking necessary tools for effective email tracking and survey customization. (9 reviews) - Users find Bloomerang's email functionality **lacks customization** , limiting their ability to send tailored communications effectively. (7 reviews) - Users feel the **limited customization** options hinder their ability to tailor features like emails and reporting effectively. (7 reviews) - Users feel the **email management features are limited** , needing better customization options and improved response tracking. (6 reviews) - Users find the **learning curve steep** due to its robust features and lack of personalized training support. (5 reviews) - Users express frustration over **limited access** to donor management features, needing additional systems to track engagement effectively. (5 reviews) - Users find the **email designer and volunteer platform limited** , longing for more advanced features and better data analytics. (4 reviews) - Not Intuitive (4 reviews) - Users report **poor customer support** leading to frustration with pricing issues and integration challenges impacting their experience. (4 reviews) - Difficult Learning (3 reviews) ## Bloomerang CRM Reviews ### 1. Frustrating Setup and Integration Issues **Rating:** 0.5/5.0 stars **Reviewed by:** Sara R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Bloomerang CRM?** I appreciate the automation from donations going straight to the CRM, which is helpful when donations come in through Bloomerang CRM-powered forms. **What do you dislike about Bloomerang CRM?** It's not user-friendly, and there are tons of training requirements. Data migration and onboarding was a nightmare and the memberships didn't actually work the way that we needed. The CRM and the donation form are not actually integrated and require a lot of manual setup. It was extremely time-intensive, manual, and overall very frustrating. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang CRM provides a clear view of donors and their history, with forms for managing memberships. **Official Response from Marissa Johnson:** > Thank you for sharing your review, we’re truly sorry to hear that you've felt frustration through your experience. We want to make this right and ensure you’re connected with the support you need to continue launching successfully. Our records show your team has been in touch with support, but we'll follow up to ensure you're receiving everything you need. We genuinely value your partnership and welcome the opportunity to turn this experience around. Thank you again for your candid feedback to help us improve. ### 2. It's helpful **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Bloomerang CRM?** It was easy to import our existing data; it gave us access to insights about potential giving **What do you dislike about Bloomerang CRM?** It wasn't very intuitive and the ability to customize the appearance of letters was too limited **What problems is Bloomerang CRM solving and how is that benefiting you?** It solved the problem of us having excel spreadsheets and documents trying to keep track of all of our fundraising **Official Response from Marissa Johnson:** > Thank you for sharing your review. We're glad data import was seamless and that you're gaining valuable insights into potential giving, but we're sorry to hear that Bloomerang CRM hasn't felt as intuitive as it should. We want to make sure you're connected with the support and guidance you need to use the platform more successfully—our Help Center, group trainings, and webinars are all great resources to help things click faster, and our support team is always available via live chat or at support@bloomerang.com for more direct assistance. Feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thank you again for your candid feedback to help us improve. ### 3. Could not be worse. **Rating:** 0.0/5.0 stars **Reviewed by:** Erin E. | Deputy Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Bloomerang CRM?** There's nothing I like about Bloomerang. **What do you dislike about Bloomerang CRM?** Bloomerang is an old, outdated CRM with barely functional features, terrible customer service, and broken promises. Bloomerang has online forms that are not functional at all so you have to purchase an upgrade to get functional forms. We purchased two add-ons (Give+ and DonorSearch) and they didn't turn those features on for over 10 months. I have reached out via the chat and email NUMEROUS times and at times, it takes 3-5 days to get a response. Other times, I don't get a response at all. Their platform is not user friendly at all and you often have to take steps in multiple places to accomplish one thing. Due to the breech in contract on their side (not providing Give+ and DonorSearch for over 10 months), I've requested early cancellation of our contract and they refuse. I would not recommend them to anyone. **What problems is Bloomerang CRM solving and how is that benefiting you?** Created more problems instead of solving them. **Official Response from Marissa Johnson:** > Thank you for taking the time to share your feedback about your experience with our software, Erin. The success of the nonprofits we serve is our number one priority, and we take it very seriously. Our goal is to provide a user-friendly platform that meets the needs of all our customers and we sincerely apologize for the frustration you’ve encountered. As we continue to address this matter one-on-one with your dedicated Customer Success Manager, we hope to have the opportunity to regain your trust. ### 4. Poor Reporting and Analytics **Rating:** 0.0/5.0 stars **Reviewed by:** Katie G. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Bloomerang CRM?** It is cost effective, not much beyond that. **What do you dislike about Bloomerang CRM?** The reporting, analytics, and search features are very outdated, cumbersome, and non-intutitive to navitagate and use. **What problems is Bloomerang CRM solving and how is that benefiting you?** They are not solving any of our problems at this time, just making it more difficult. **Official Response from Marissa Johnson:** > Thank you for sharing your feedback, Katie. Supporting the success of the nonprofits we serve is our top priority, and we take that very seriously. We’re sorry to hear about the frustration you’ve experienced with the Kindful product, and we hope that you will check out the reporting, analytics, and search features that you can access by upgrading to our parent product, Bloomerang. Our goal is always to provide an easy-to-use platform that meets the needs of all customers, so your dedicated Customer Success Manager looks forward to reaching out to address your concerns, and we hope to rebuild your trust along the way. ### 5. Really unhappy about the 1% fee **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Bloomerang CRM?** Overall Bloomerang is a great product for a small nonprofit. It's easy to use. It's easy to implement. It integrates with Quickbooks online, it handles various funds for your nonprofit. It really does everything we need it to do. **What do you dislike about Bloomerang CRM?** Bloomerang just started charging a 1% fee on every donation that you enter into their donor database. So now even donors who give by check, credit card, stock, wire transfer -- all receive a 1% fee. We just received a $15,000 check from a generous donor, and now the minute we enter this into our Bloomerang database it generates a bill at the end of the month for our nonprofit to pay Bloomerang $150. Our cost for Bloomerang for our non-profit that generates about $250,000 in donations just went up this year by $2,500. Also, lately Bloomerang has been really pushing its users to move away from Stripe and move to Bloomerang payments. They still charge the new 1% transaction fee even if you move off of Stripe to Bloomerang payments. Also, even though Stripe supports ACH / e-check payments, Bloomerang forces you to use the Bloomerang payment manager to accept ACH / e-check payments where they charge % fees. **What problems is Bloomerang CRM solving and how is that benefiting you?** It really covers everything that we need for our nonprofit for a CRM solution. **Official Response from Sara Salako:** > Thank you for sharing your experience! We always appreciate feedback as we continue to look for ways to simplify fundraising. The recent pricing update does apply to online-only donations and can be offset by over 70% of donors choosing to cover processing fees when donating. Here is a short post that clarifies payment processing rates: https://bloomerang.co/blog/understand-the-true-cost-of-your-payment-processor/ We will do our best to follow-up with you offline to ensure we address your concerns but encourage you to reach out directly at support@bloomerang.com! ### 6. Suggested features are not implemented fast enough. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2019 **What do you like best about Bloomerang CRM?** It is clean and appeasing to the eye. The live chat is nice to have and they are nice. **What do you dislike about Bloomerang CRM?** It lacks a significant amount of tracking features that when posted to the features portal are not actually implemented in a timely manner or if they are, like the installment schedule, are more time consuming. That new schedule feature should have been an option not mandatory. In addition the tracking is lacking and the report pulling is lacking. To the point where it makes us want to change providers that can handle our needs. **What problems is Bloomerang CRM solving and how is that benefiting you?** To track all incoming transactions and volunteer hours. ### 7. I really do not like Bloomerang **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Bloomerang CRM?** Bloomerang has an intuitive user interface. That's pretty much the only good thing I have to say about it. The ability to put people into "Households" that are separate from their individual records is kind of nice, though it is not something that I take advantage of very often. **What do you dislike about Bloomerang CRM?** Bloomerang has extremely limited functionality. The simple user interface feels dumbed down. While you can have customizable fields in Bloomerang, they are clunky to create. There is too much clicking and absolutely no support for keyboard shortcuts, advanced searches, regex searches, or tracking of events outside of the "Timeline." The process for uploading new constituents from a csv file is horrible: you cannot see which of the constituents are being added as new records and which are just adding new info to existing constitute records (Bloomerang tells you how many of each there are, but not more information than that). The email blast features is incredibly buggy. The email preview does not match the actual email which does not match the HTML. The relationship between source code and result is super mysterious and unpredictable. **Recommendations to others considering Bloomerang CRM:** Don't! **What problems is Bloomerang CRM solving and how is that benefiting you?** We use Bloomerang for tracking donors (its primary intended purpose), sending our month email newsletter, and keeping track of students and band directors and parents and faculty. Of those three uses, it is only remotely good at the first one. **Official Response from Natalie Clifford:** > Thank you for this insightful feedback and for your appreciation of the household feature! We always advise splitting households, people interact differently with your organization so you'll want to address them separately. I'd love to set up a time to talk through your functionality obstacles, please get in touch! Thank you! ### 8. Extremely disappointed in this company **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Bloomerang CRM?** If you want to pay $5,000 plus per year it's a good contact database. If that was all we wanted, we would have used Excel. **What do you dislike about Bloomerang CRM?** Doesn't live up to promises, reports and filtering are difficult, no email attachments, mailing features not very good, and trying to cancel when the contract was up was ridiculous. They still have our money but couldn't be bothered with our calls because they were in training. **Recommendations to others considering Bloomerang CRM:** Use extreme caution **What problems is Bloomerang CRM solving and how is that benefiting you?** None **Official Response from Natalie Clifford:** > Thank you so much for your feedback. We're so sorry things turned out this way for you and the organization. Please do not hesitate to reach out to me with any questions as you close out your account. Thanks again! ### 9. DIfficult to Onboard - Slow to Adopt - Difficult Customer Service **Rating:** 0.5/5.0 stars **Reviewed by:** Kristin G. | Director | Strategic Partnerships, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Bloomerang CRM?** The product seems helpful and sales staff were knowledgeable. **What do you dislike about Bloomerang CRM?** Support staff were not as helpful as sales staff. Also, when attempting to terminate contract had a difficult process. **Recommendations to others considering Bloomerang CRM:** Be sure to understand all terms and conditions in your contract. Customer service seems spread too thin for quality support, and then when you try to leave it is not easy. We ended up losing money on this program and gained no revenue from it at all. **What problems is Bloomerang CRM solving and how is that benefiting you?** Attempted to organize and engage fundraising. ## Bloomerang CRM Discussions - [I have set up Recurring Donations but when I create a new monthly entry it is showing me the future month and indicating it is past due. The dates in the initial recurring entry are correct, what have I done wrong?](https://www.g2.com/discussions/i-have-set-up-recurring-donations-but-when-i-create-a-new-monthly-entry-it-is-showing-me-the-future-month-and-indicating-it-is-past-due-the-dates-in-the-initial-recurring-entry-are-correct-what-have-i-done-wrong) - 1 comment, 1 upvote - [What is your best practice when you need to send an email to only one constituent?](https://www.g2.com/discussions/what-is-your-best-practice-when-you-need-to-send-an-email-to-only-one-constituent) - 1 comment, 1 upvote - [When will you link with Quickbooks? It's difficult to enter everything into two systems.](https://www.g2.com/discussions/30737-when-will-you-link-with-quickbooks-it-s-difficult-to-enter-everything-into-two-systems) - 1 comment, 1 upvote - [I wish that Bloomerang could integrate with Facebook on #GivingTuesday to make my job easier to administrate follow up gratitude. Is this a feature you are working to create?](https://www.g2.com/discussions/i-wish-that-bloomerang-could-integrate-with-facebook-on-givingtuesday-to-make-my-job-easier-to-administrate-follow-up-gratitude-is-this-a-feature-you-are-working-to-create) - 1 comment, 1 upvote - [What is the best way to request or recommend features for future development?](https://www.g2.com/discussions/what-is-the-best-way-to-request-or-recommend-features-for-future-development) - 3 comments, 1 upvote - [View Bloomerang CRM pricing details and edition comparison](https://www.g2.com/products/bloomerang-crm/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A09%3A50+-0500&secure%5Bsession_id%5D=9bec0c46-727e-46b6-9af0-e60654bebd04&secure%5Btoken%5D=fe8bf023928b4e51016209d39d8d56947933c96b77019d12ea17ab39e8d9807c&format=llm_user) ## Bloomerang CRM Integrations - [Aplos](https://www.g2.com/products/aplos/reviews) - [Bloomerang Volunteer](https://www.g2.com/products/bloomerang-volunteer/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [DonorSearch](https://www.g2.com/products/donorsearch/reviews) - [Double the Donation](https://www.g2.com/products/double-the-donation/reviews) - [Emma](https://www.g2.com/products/emma/reviews) - [FACTS Financial Aid Management](https://www.g2.com/products/facts-financial-aid-management/reviews) - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [Venmo](https://www.g2.com/products/paypal-venmo/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Bloomerang CRM Features **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Administration** - Reporting & Statistics - Interaction Tracking - Automation - Donor Profiles - Contribution Tracking - Goal Setting/Tracking **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization - Ad hoc Reporting - Activity Dashboard **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Proposal Management** - Form Building - Review Tools - Grantee Portal - Attachments - Task Management - Customizable Forms - Collaboration Tools - Ratings/Reviews - Document Review - Deadline Management - Contact Management - Contract/License Management - Document Management - Grant Application Management - Compliance Management - Workflow Management **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities - Registration Management - Event Management - Auction Management - Pledge Management - Forms Management - Donor Management - Alumni Management - Volunteer Management - Gift Matching Management - Grant Management - Membership Management - Website Management - Receipt Management - Contact Management **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications - Multi-Channel Communication - Donor Management - Receipt Management - Email Management - Volunteer Management - Registration Management - Gift Matching Management - Event Management - Grant Management - Attendance Management - Contact Management - Pledge Management - Forms Management - Campaign Management **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics - Registration Management - Email Management - Committee Management - Calendar Management - Donor Management - Volunteer Management - Contact Management - Fundraising Management - Task Management - Forms Management - Membership Management - Workflow Management **Fund Tracking** - Disbursements - Grant Allocations - Email Notifications - Alerts/Notifications **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting - Activity Tracking - Donation Tracking **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Impact & Outcomes** - Ad Hoc Reporting - Activity Dashboard - Administrative Reporting - Financial Reporting **Additional Functionality** - Online Giving - Summary Reports - Mobile Access - Email Marketing - Customizable Forms - Customizable Branding - Historical Trend Analysis - API - Recurring Giving - Customizable Fields - Reporting/Analytics - For Nonprofits - Recurring/Subscription Billing - Mobile Giving - Customizable Reports - Event Ticketing - Third-Party Integrations - AI Copilot - Campaign Planning - Access Controls/Permissions - Personalization - Credit Card Processing - Payment Processing - Generative AI - Data Import/Export **Additional Functionality** - Mobile Giving - Accounting Integration - Online Forms - Dashboard - Recurring Giving - Customizable Reports - Mobile Access - AI Copilot - Customizable Branding - Donor Discovery - Generative AI - Event Scheduling - Alerts/Notifications - Email Reminders - Credit Card Processing - CRM - Electronic Payments - ACH Payment Processing - Social Media Integration - Campaign Analytics - Access Controls/Permissions - Customizable Fields - Customizable Forms - Third-Party Integrations - API - For Nonprofits - Payment Processing - Data Import/Export **Reporting & Analytics** - Reporting - Dashboards - Automated Reports - Summary Reports - Customizable Reports **Grant Prospecting** - Funder Lists **Integrations** - Accounting - Fundraising - Grant Management - Sales POS - Event Management **Compliance** - Auditing **Integrations** - Fund Accounting - Donor Management - Forms Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Additional Functionality** - Third-Party Integrations - Generative AI - AI Copilot - Role-Based Permissions - Configurable Workflow - Data Import/Export - Customizable Branding - Customizable Reports - Email Reminders - Audit Trail - Monitoring - Reminders - Categorization/Grouping - Quotes/Estimates - Customizable Templates - Search/Filter - For Grantseekers - Grant Discovery - Grant Award Tracking - Electronic Submission - Payment Tracking - API - Customizable Fields - Reporting & Statistics - Activity Tracking - Applicant Tracking - Customizable Questions - Due Date Tracking - For Grantmakers - Budgeting/Forecasting - Budget Control - Status Tracking - Impact Measurement - Approval Process Control **Additional Functionality** - Donation Tracking - Data Import/Export - Customer Database - Task Scheduling - Email Templates - API - For Nonprofits - Real-Time Notifications - Access Controls/Permissions - AI Copilot - Contact Database - Customizable Fields - Email Tracking - Interaction Tracking - Activity Tracking - Generative AI - Reminders - Campaign Planning - CRM - Document Storage - Mobile Access - Campaign Segmentation - Customizable Forms - Electronic Payments - Customizable Templates - Reporting & Statistics - Credit Card Processing - Web Forms ## Top Bloomerang CRM Alternatives - [Keela](https://www.g2.com/products/aplos-software-keela/reviews) - 4.6/5.0 (103 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) - 4.1/5.0 (82 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) - 4.4/5.0 (62 reviews)