Bloomerang CRM Reviews & Product Details

Donors aren't one-dimensional. They show up for your cause in different ways, sending signs of commitment that are easy to miss unless something's watching for them. That's why Bloomerang CRM, donor management software built for nonprofits, is different: every morning starts with recommended actions, so your next appeal lands, the donor who's quietly drifting doesn't slip away, and you make the bigger ask with the confidence to land it. Behind every recommendation is a full picture of that donor: their giving history, their engagement, and where they stand right now. Built-in intelligence from Penny, Bloomerang's AI fundraising partner, helps you interpret insights and guide next steps, while Engagement and Generosity Scores surface the right supporters at the right time. You don't have to go looking for it. It's already on your dashboard or your phone, wherever you're working, so the right relationship is never buried under someone else's spreadsheet. Bloomerang CRM is the foundation of the Bloomerang Giving Platform, the intelligent giving platform that connects fundraising, donor management, and volunteer engagement in one easy-to-use place. Every gift, interaction, and volunteer hour comes together, so your whole team works from the same picture of every supporter, instead of piecing it together across systems. The payoff is more confidence in every ask and more momentum in every relationship. Segmentation and follow-up happen automatically, so building your year-end appeal starts from momentum, not from scratch. The results show up in the data: the top 20% of nonprofits using Bloomerang CRM see an average donor retention rate of 64%, which is 1.5x the industry average of 43%. Bloomerang CRM helps you move faster and raise more, backed by 17 years of fundraising data and results from more than 24,000 nonprofits.

Seller

Bloomerang Giving Platform

Discussions

Bloomerang CRM Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Marissa Johnson

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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Bloomerang CRM Integrations

(15)

Verified by Bloomerang CRM

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Verified User in Individual & Family Services

Small-Business (50 or fewer emp.)

8/15/2025

"I work for 2 organizations and Bloomerang is loved at both!"

5/5

What do you like best about Bloomerang CRM?

Great reporting features! Easy to learn, intuitive navigation, & integrates well with many other platforms. Great for small & mid-size organizations. I've been using it daily for 4 years and they keep making better without getting too complicated to use. Lots of helpful articles & videos to help you learn the many features. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

The native email capabilities are good, but if you like to send more customized emails, you'll need to integrate with a more robust email platform. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for sharing your thoughtful review! We're thrilled to hear that Bloomerang has been a valuable tool for both of your organizations, especially with its reporting features and ease of use. It's great to know Bloomerang is helping you save time and manage donor relationships effectively. Thanks for being a loyal user for 4 years, and happy fundraising!

Megan S.

Director of Development

Small-Business (50 or fewer emp.)

9/11/2025

"Not too bad"

4/5

What do you like best about Bloomerang CRM?

It is very easy to use. It does have great qualities for the members that are in the system. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I do not like that you can't copy and paste certain images into the email communication. We have had to create something through Canva and then upload it as a picture to be able to include certain characters. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thanks for sharing your experience, Megan! We're thrilled to hear you find Bloomerang CRM easy to use and that its qualities benefit your members! We appreciate your suggestion for email images, suggestions can also be shared by submitting or upvoting another suggestion on the Bloomerang Features Portal. Happy fundraising!

Mike H.

Director

Small-Business (50 or fewer emp.)

8/15/2025

"Puzzelled"

5/5

What do you like best about Bloomerang CRM?

What I most like about Bloomerang is the ease of navigating to find needed information. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

The upside is that Bloomerang is constantly improving. The downside is I must then stay up to date. Im not a daily user so staying up to speed is sometimes a challenge. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thanks for sharing your experience with us, Mike! We love that you find Bloomerang easy to navigate and that it has been a valuable tool for you over the past decade. Thank you for trusting Bloomerang to support your work, and for highlighting our desire to keep improving user experience--you're right that it's one of our top priorities! If there’s anything we can assist you with, don’t hesitate to reach out or check out our Support portal for help articles on recent enhancements.

Karrie D.

Chief Development Officer

Mid-Market (51-1000 emp.)

11/13/2025

"Event and Auction Features Make CRM Stand Out"

4/5

What do you like best about Bloomerang CRM?

I like that there is an event/auction component with the CRM. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

Not great training. Would love to have a rep that works specifically with me. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Hi Karrie, thank you for your helpful feedback. We're so glad to hear that Bloomerang is consolidating platforms for you to manage both donor data and events. Regarding training opportunities, please check out our weekly live group trainings on topics that may be beneficial for you, our free self-serve LMS, and paid 1:1 coaching and consulting to go deep on your specific database. And don't forget you can always reach out to support@bloomerang.com to speak with a helpful team member who can help guide you where you need to go. Thanks again for your review and happy fundraising!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

6/17/2025

"Small Shop - Love Bloomerang!"

5/5

What do you like best about Bloomerang CRM?

Bloomerang is the perfect balance of robust, but user friendly. As a small shop, it's important that we don't spend too much time having to update/clean up our database each day & Bloomerang makes that easy. We LOVE how Bloomerang is always introducing more features and how users have the ability to vote on features they want.

The whole process is very simple & customer support is always super helpful. Overall, we are very happy with Bloomerang! Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

Bloomerang does lack some features that bigger CRM's have, however, a lot of those bigger CRM's require someone trained to manage them. Are there things we wish Bloomerang did, yes... but does that make us want to switch, absolutely not. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you so much for your thoughtful feedback! We're delighted to hear that Bloomerang strikes the right balance for your needs, and that our frequently-updated features have had a positive impact on your org. Hearing that Bloomerang is your one-stop shop for fundraising truly means the world to us. We look forward to Bloomerang continuing to play a key role in your success!

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

5/17/2022

"Bloomerang has everything we need in a clean, pleasant, user-friendly interface"

5/5

What do you like best about Bloomerang CRM?

The Dashboard, which gives a quick view of our organization's fundraising highlights. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

The lack of keyboard shortcuts that would allow me to quickly tab through to the fields I need. I lose time moving my hand between the keyboard and the mouse when entering new donations (we still receive lots of paper checks.) Review collected by and hosted on G2.com.

Response from Sara Salako of Bloomerang CRM

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Thank you for sharing your experience! We're glad that Bloomerang has helped streamline adding in donations and donor information. Thank you for the feedback on keyboard shortcuts - I've passed this on to our product team for a future possible update. Happy fundraising!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

1/12/2021

"Solid platform for nonprofits"

4.5/5

What do you like best about Bloomerang CRM?

Everything is still great with Bloomerang. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

They've made useful updates through the years to stay competitive with other CRMs Review collected by and hosted on G2.com.

Response from Steven Shattuck of Bloomerang CRM

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Hey there, thanks so much for the feedback.

Since Bloomerang acquired Kindful earlier this year, we have drastically upgraded our online giving tools, as well as added new functionality like peer-to-peer! You can check them out here: https://bloomerang.co/features/online-giving-tools/

Our support team is always available via free live chat if you ever need some report help!

See how Bloomerang CRM improved

Christina ‘V’ V.

Development Manager

Small-Business (50 or fewer emp.)

2/20/2025

"Easy and Intuitive"

5/5

What do you like best about Bloomerang CRM?

Bloomerang is the most intuitive system I have used for fundraising. I love how customizable it is, it makes me feel so much ownership over my product and like I was a subject matter expert in no time! Even when I do have a question or am trying to figure out the best way to run a report, the chat feature has been easy to use and so helpful! I can't recommend Bloomerang enough! Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

It's honestly difficult to think of things I dislike about Bloomerang. Whenever I run into a roadblock, the team is there to help me work through it. Review collected by and hosted on G2.com.

What problems is Bloomerang CRM solving and how is that benefiting you?

Our previous CRM and donor management system were not intuitive and always felt like fitting a square peg in a round hole. Since working with Bloomerang, we were able to really make the system our own and ensuring that the data we're getting back through reporting is consistent. It has been a game changer! Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thanks for your glowing review, Christina! We love to hear that Bloomerang has been so intuitive and customizable to fit all of your organization's needs. As you know, our support team is always here to help with any concerns you have, so don't hesitate to reach out at success@bloomerang.com. Thanks for being a part of the Bloomerang family, and happy fundraising!

Mike K.

Resource Development Manager

Small-Business (50 or fewer emp.)

8/14/2025

"I really like Bloomerang"

4.5/5

What do you like best about Bloomerang CRM?

The web-based product is easy to use and extremely convenient. I like the dashboards it contains too. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I don't like the fact that when you click on the email address in Bloomerang that it doesn't include the text of the message when it is saved in the form. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for your feedback, Mike! We love hearing you find Bloomerang easy to use and appreciate the dashboards. We're also glad Bloomerang is helping with storing, tracking, and accessibility. We value your input on email functionality-- your feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Happy fundraising!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

8/25/2025

"Excellent software with robust capacity"

5/5

What do you like best about Bloomerang CRM?

Bloomerang is simple to navigate and use. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

Setting up report filters is complicated Review collected by and hosted on G2.com.

What problems is Bloomerang CRM solving and how is that benefiting you?

With the many features that Bloomerang offers, it is easy to have an overall sense of our constituents, their level of engagement, and what action steps should be taken for good stewardship. The report feature is very helpful too, especially for being able to produce information for our CEO and the Board of Directors. And, when I've encountered "roadblocks", I've found it easy to get help from Bloomerang's technical support team. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thanks for sharing thoughtful feedback! It's great to know that you find Bloomerang easy to navigate and use. We love hearing that Bloomerang is helping you better understand and engage with your constituents. We're also glad the reporting tool has been valuable for sharing information with your CEO and Board of Directors. Happy fundraising!

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What is Bloomerang used for?

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Debi Costello

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Last activity almost 4 years ago

I have set up Recurring Donations but when I create a new monthly entry it is showing me the future month and indicating it is past due. The dates in the initial recurring entry are correct, what have I done wrong?

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