# Best Multi-Factor Authentication (MFA) Software

## How Many Multi-Factor Authentication (MFA) Software Products Does G2 Track?

**Total Products under this Category:** 283

### Category Stats (Aug 2026)

- **Average Rating:** 4.46/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Symantec VIP (+0.27%) - Among all products in this category, Symantec VIP recorded the largest rating increase compared to last month

_Last updated: August 19, 2026_

## How Does G2 Rank Multi-Factor Authentication (MFA) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 13,500+ Authentic Reviews
- 283+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Multi-Factor Authentication (MFA) Software
 ![G2 Grid® for Multi-Factor Authentication (MFA) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/multi-factor-authentication-mfa/grids.png?focus%5B%5D=30515&focus%5B%5D=5282&focus%5B%5D=3899&focus%5B%5D=1718&focus%5B%5D=4533&focus%5B%5D=17899&focus%5B%5D=107342&focus%5B%5D=22264)

Highlighted products: Google Authenticator, Cisco Duo, Microsoft Entra ID, LastPass, 1Password, Keeper Password Manager, NordPass Business, and Auth0.

Underlying data: [Grid® JSON](https://www.g2.com/categories/multi-factor-authentication-mfa/grids.json?focus%5B%5D=google-authenticator&focus%5B%5D=cisco-duo&focus%5B%5D=microsoft-entra-id&focus%5B%5D=lastpass&focus%5B%5D=1password&focus%5B%5D=keeper-password-manager&focus%5B%5D=nordpass-business&focus%5B%5D=auth0)

**Sponsored**

### Ping Identity

The Ping Identity Platform is a comprehensive control plane that secures digital interactions across customers, workforce, partners, and AI agents. Trusted by a proven install base of the world’s largest enterprises, the platform guarantees high stability, resiliency, and uptime. It combines Core IdP Services with Universal Services to cover the entire identity lifecycle: Manage (lifecycle, relationship, and directory data), Access (SSO, MFA, passwordless, authorization, and JIT privileged access), Govern (access requests, reviews, and segregation of duties), Identify (verifiable credentials, identity verification, and zero-knowledge biometrics), Protect (real-time threat protection), and Orchestrate (drag-and-drop journey design). To secure the agentic enterprise, Ping addresses AI across three distinct fronts. We "Protect Against AI" by stopping deepfakes and AI-driven fraud. We "Trust AI" by securing AI agents via strict governance and privileged access controls. We enable teams to "Build with AI" using our AI-first Headless Identity foundation, which allows builders and AI agents to operate Ping programmatically, and Helix embeds AI capabilities directly into our admin consoles to assist with configuration and troubleshooting. Organizations require architectural flexibility to meet stringent security and compliance mandates. Ping offers unmatched hybrid deployment options: Multi-tenant SaaS, Dedicated-tenant SaaS, Self-managed Software, Secure Containers, and government-grade FedRAMP & DoD IL5 environments. Through open standards interoperability and a robust integration marketplace, the platform “works with” your existing stack, supporting a practical extensibility and maturity model that lets you start small and scale. Ping backs this scale with a superior customer experience, expert Customer Care, and a global Partner Network. We prioritize ease of use through multi-modal admin options and accelerators. For example, the PingOne Design Center provides wizard-driven onboarding that generates production-ready authentication flows in under five minutes—eliminating the trade-off between simplicity and enterprise-grade flexibility.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1083&secure%5Bchosen_at%5D=2026-08-24T12%3A13%3A43Z&secure%5Bdisplayable_resource_id%5D=1083&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1083&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=30591&secure%5Bresource_id%5D=1083&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmulti-factor-authentication-mfa&secure%5Btoken%5D=cc9d0a17fccfbbc14e2eadd67304ddb42405ac9fc1282f8a7ac4068ec63fc02c&secure%5Burl%5D=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fplatform.html%3Futm_medium%3Dreview-sites%26utm_source%3Dg2%26utm_campaign%3Damer_ppc_iam%26utm_content%3Dwebsite&secure%5Burl_type%5D=custom_url)

### [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews)

Google Authenticator is a mobile application developed by Google that enhances the security of online accounts through two-factor authentication (2FA). By generating time-based one-time passwords (TOTPs), it adds an extra layer of protection beyond traditional passwords, ensuring that only authorized users can access their accounts. The app is compatible with Android, iOS, and BlackBerry devices, making it a versatile tool for users seeking to bolster their online security. Key Features and Functionality: - Time-Based One-Time Passwords (TOTPs): Generates six-digit codes that refresh every 30 seconds, providing dynamic security tokens for account verification. - Multiple Account Support: Allows users to manage authentication for various accounts within a single app, streamlining the 2FA process. - Offline Functionality: Operates without the need for a network or cellular connection, ensuring access to authentication codes anytime, anywhere. - QR Code Setup: Facilitates quick and easy account addition by scanning QR codes, simplifying the setup process. - Account Synchronization: Enables users to sync their authentication codes across multiple devices by linking to their Google Account, ensuring continuity even if a device is lost. - Privacy Screen: Introduces an additional security measure by requiring device credentials (PIN, fingerprint, or facial recognition) to access the app, protecting sensitive authentication codes from unauthorized access. Primary Value and User Benefits: Google Authenticator addresses the growing need for enhanced online security by providing a reliable and user-friendly method for implementing two-factor authentication. By generating time-sensitive codes that are required in addition to standard passwords, it significantly reduces the risk of unauthorized account access, even if login credentials are compromised. The app's offline functionality ensures that users can access their authentication codes without relying on network connectivity, offering peace of mind in various scenarios. Furthermore, features like account synchronization and the Privacy Screen enhance both usability and security, making Google Authenticator a valuable tool for individuals and organizations aiming to protect their digital assets.

**Average Rating:** 4.6/5.0

**Total Reviews:** 576

#### How Do G2 Users Rate Google Authenticator?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 8.8/10 (Category avg: 9.0/10)
- **Easy Setup:** 9.5/10 (Category avg: 9.0/10)
- **Backup:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Google Authenticator?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Who Uses This:** Owner, Founder
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Small, 36% Medium

#### What Do G2 Reviewers Say About Google Authenticator?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Google Authenticator, finding it quick and reliable for securing accounts.
- Users appreciate the **extremely secure** nature of Google Authenticator, providing robust protection for their accounts.
- Users appreciate the **time-saving efficiency** of Google Authenticator, enjoying quick setup and instant code generation.
- Users appreciate the **strong two-factor authentication security** of Google Authenticator, enhancing account protection effortlessly.
- Users appreciate the **easy setup** of Google Authenticator, making security enhancement seamless and straightforward.

##### Cons

- Users are frustrated by the **missing features** in Google Authenticator, like cloud backup and easy account recovery.
- Users express concerns over **inadequate security** in Google Authenticator, specifically regarding backup and access vulnerabilities.
- Users face challenges with **password management** due to lack of cloud backup and difficulties in recovering codes after losing devices.
- Users find **authentication issues** frustrating, preferring simpler options and facing synchronization problems that complicate access.
- Users feel the **limited features** of Google Authenticator hinder its usability compared to other security apps.

#### What Are Recent G2 Reviews of Google Authenticator?

**["Google Authenticator Keeps Work Accounts Secure and Login Fast"](https://www.g2.com/survey_responses/google-authenticator-review-13211124)**

**Rating:** 4.5/5.0 stars

_— Sameer R._

[Read full review](https://www.g2.com/survey_responses/google-authenticator-review-13211124)

**["Simple, Free, Seamlessly Integrated 2FA. Does what is needed"](https://www.g2.com/survey_responses/google-authenticator-review-12811321)**

**Rating:** 4.5/5.0 stars

_— Pratham A._

[Read full review](https://www.g2.com/survey_responses/google-authenticator-review-12811321)

#### What Are G2 Users Discussing About Google Authenticator?

- [What is Google Authenticator used for?](https://www.g2.com/discussions/what-is-google-authenticator-used-for) - 4 comments, 1 upvote
- [How does Google Authenticator integrate?](https://www.g2.com/discussions/how-does-google-authenticator-integrate) - 2 comments
- [Is Google Authenticator good?](https://www.g2.com/discussions/is-google-authenticator-good) - 4 comments, 1 upvote
- [What can you use Google Authenticator for?](https://www.g2.com/discussions/what-can-you-use-google-authenticator-for) - 3 comments

### [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews)

Duo stops identity-based threats and boosts workforce productivity. Our Continuous Identity Security solution provides the best access management experience across users, devices, and applications while incorporating identity visibility and context from multiple identity sources.

**Average Rating:** 4.5/5.0

**Total Reviews:** 502

#### How Do G2 Users Rate Cisco Duo?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 8.8/10 (Category avg: 9.0/10)
- **Easy Setup:** 9.1/10 (Category avg: 9.0/10)
- **Backup:** 8.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Cisco Duo?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Company Website:** www.cisco.com
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Network Administrator
- **Top Industries:** Information Technology and Services, Higher Education
- **Company Size:** 41% Large, 38% Medium

#### What Do G2 Reviewers Say About Cisco Duo?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Cisco Duo for its **ease of use** , quickly facilitating secure access with minimal effort during deployment.
- Users appreciate the **easy deployment and user-friendly security** of Cisco Duo, enhancing authentication efficiency and experience.
- Users praise the **easy access** of Cisco Duo, benefiting from seamless multi-factor authentication on any device.
- Users appreciate the **easy deployment and user-friendly authentication** of Cisco Duo, enhancing security without complicating access.
- Users appreciate the **authentication ease** of Cisco Duo, enjoying quick access and seamless integration with existing systems.

##### Cons

- Users face **authentication issues** with Cisco Duo, especially when lacking cell service or time for login confirmations.
- Users face **login issues** that disrupt access and prolong the process, leading to frustration and delays.
- Users find the **complexity of setup** challenging, especially for first-timers and those with legacy systems.
- Users report **notification issues** with Cisco Duo, including inconsistent pop-ups and fatigue from frequent alerts.
- Users experience **delay issues** with Cisco Duo, leading to frustrating login challenges and longer access times.

#### What Are Recent G2 Reviews of Cisco Duo?

**["Effortless Security Compliance with Cisco Duo"](https://www.g2.com/survey_responses/cisco-duo-review-12676028)**

**Rating:** 5.0/5.0 stars

_— Shawn L._

[Read full review](https://www.g2.com/survey_responses/cisco-duo-review-12676028)

**["Cisco DUO has been our most reliable 2FA solution so far"](https://www.g2.com/survey_responses/cisco-duo-review-12662471)**

**Rating:** 5.0/5.0 stars

_— Jason L._

[Read full review](https://www.g2.com/survey_responses/cisco-duo-review-12662471)

#### What Are G2 Users Discussing About Cisco Duo?

- [What is Duo Security used for?](https://www.g2.com/discussions/what-is-duo-security-used-for) - 3 comments
- [Is Duo Security Safe?](https://www.g2.com/discussions/is-duo-security-safe) - 2 comments
- [Is Duo Security free?](https://www.g2.com/discussions/is-duo-security-free) - 3 comments
- [What is a key feature of duo?](https://www.g2.com/discussions/what-is-a-key-feature-of-duo) - 2 comments
- [What is duo security software?](https://www.g2.com/discussions/what-is-duo-security-software) - 2 comments

### [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)

Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification.

**Average Rating:** 4.5/5.0

**Total Reviews:** 873

#### How Do G2 Users Rate Microsoft Entra ID?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 8.9/10 (Category avg: 9.0/10)
- **Easy Setup:** 8.8/10 (Category avg: 9.0/10)
- **Backup:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Microsoft Entra ID?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, System Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 39% Medium, 37% Large

#### What Do G2 Reviewers Say About Microsoft Entra ID?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **easy integrations** of Microsoft Entra ID, simplifying identity management across various applications and services.
- Users praise the **strong security features** of Microsoft Entra ID, ensuring efficient identity management without compromising user experience.
- Users commend the **intuitive interface** of Microsoft Entra ID, making it simple to navigate without prior training.
- Users appreciate the **seamless integration** of Microsoft Entra ID with Microsoft 365 and its robust identity management capabilities.
- Users appreciate the **seamless SSO integration** of Microsoft Entra ID, enhancing security and simplifying access across applications.

##### Cons

- Users often face **complexity in configuration and management** of Microsoft Entra ID, leading to frustration and confusion.
- Users find the **complex administration** of Microsoft Entra ID challenging, especially with configuration and licensing issues.
- Users find **Microsoft Entra ID's complex configuration** challenging, particularly with Conditional Access and licensing clarity.
- Users find the **complex usability** of Microsoft Entra ID challenging, especially with configuration and licensing issues.
- Users find the **complex setup** of Microsoft Entra ID daunting, especially for beginners and smaller IT teams.

#### What Are Recent G2 Reviews of Microsoft Entra ID?

**["Entra ID P2 Makes Conditional Access and Security Policies Easy to Configure"](https://www.g2.com/survey_responses/microsoft-entra-id-review-12889489)**

**Rating:** 4.5/5.0 stars

_— Ankit G._

[Read full review](https://www.g2.com/survey_responses/microsoft-entra-id-review-12889489)

**["Streamlined Access with Robust IAM and SSO Capabilities"](https://www.g2.com/survey_responses/microsoft-entra-id-review-13344874)**

**Rating:** 4.5/5.0 stars

_— Ali A._

[Read full review](https://www.g2.com/survey_responses/microsoft-entra-id-review-13344874)

#### What Are G2 Users Discussing About Microsoft Entra ID?

- [What is Microsoft Azure Active Directory used for?](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory-used-for) - 1 comment, 1 upvote
- [How good is Microsoft authenticator app?](https://www.g2.com/discussions/how-good-is-microsoft-authenticator-app) - 4 comments
- [Is Azure Active Directory SaaS or PaaS?](https://www.g2.com/discussions/is-azure-active-directory-saas-or-paas) - 2 comments
- [Can Microsoft authenticator app be hacked?](https://www.g2.com/discussions/can-microsoft-authenticator-app-be-hacked) - 3 comments
- [How does Azure integrate with Active Directory?](https://www.g2.com/discussions/how-does-azure-integrate-with-active-directory) - 1 comment

### [1Password](https://www.g2.com/products/1password/reviews)

1Password is a unified access platform that helps organizations discover, secure, and audit access across people, AI agents, and machines. We protect the credentials, secrets, and access paths that modern businesses rely on, while giving IT and security teams the visibility and control they need to reduce risk and keep work moving. 1Password Enterprise Password Manager secures passwords, passkeys, SSH keys, API tokens, developer secrets, and AI agent credentials in encrypted, policy-governed vaults. Teams can centralize sensitive information, manage permissions, support secure sharing, identify weak or exposed credentials, and connect audit events to their security information and event management (SIEM) tools. Our zero-knowledge architecture encrypts data before it reaches our servers, so only authorized users and devices can decrypt it. 1Password SaaS Manager helps organizations discover, secure, and optimize their SaaS and AI environments. It continuously identifies sanctioned and unsanctioned applications through identity providers, single sign-on systems, finance platforms, device agents, 1Password vaults, and browser activity. IT teams can manage app access requests, automate onboarding and offboarding, conduct access reviews, identify unused licenses and overlapping applications, and track AI usage and spend. 1Password Privileged Access replaces standing privileges with just-in-time, just-enough access for people and AI agents. Teams can provision narrowly scoped permissions across cloud infrastructure, databases, Kubernetes, and SaaS platforms, then remove access when the task or session ends. Policy-based approvals, dynamic guardrails, intent monitoring, and detailed audit logs help security teams control high-risk access without slowing down legitimate work. 1Password Credential Broker authenticates machine workloads and AI agents at runtime, then delivers only the credentials approved for that specific job. This reduces long-lived secrets in pipelines and environments while recording who or what requested access and which policy authorized it. 1Password Device Trust verifies device identity and health before granting access to protected resources. Together, these capabilities give organizations a practical foundation for secure access across human, machine, and AI identities, from growing teams to enterprise environments.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,789

#### How Do G2 Users Rate 1Password?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 8.9/10 (Category avg: 9.0/10)
- **Easy Setup:** 9.0/10 (Category avg: 9.0/10)
- **Backup:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind 1Password?

- **Seller:** [1Password](https://www.g2.com/sellers/1password)
- **Company Website:** 1password.com
- **Year Founded:** 2005
- **HQ Location:** Ontario
- **Twitter:** @1Password  
139,683 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=019e2bdb11b7eb29035cc0fc35f19b1f836fa4557f91cfd19f8fdbb3aa57189d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1password%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,930 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 54% Small, 32% Medium

#### What Do G2 Reviewers Say About 1Password?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of 1Password, enjoying its secure and organized password management across devices.
- Users value the **robust security** features of 1Password, ensuring peace of mind while managing their passwords effortlessly.
- Users enjoy the **secure and easy password management** of 1Password, providing peace of mind and efficient access.
- Users find 1Password **intuitive** , with easy navigation and seamless syncing across devices enhancing password management efficiency.
- Users praise the **easy access** of 1Password, streamlining logins and consolidating credentials effortlessly across devices.

##### Cons

- Users often find **password tracking and management cumbersome** , leading to frustration with functionality and usability issues.
- Users feel that the **pricing can be quite high** for individuals, making it less accessible for some.
- Users experience **login issues** with 1Password, affecting usability and creating frustration during their workflow.
- Users experience **autofill issues** with 1Password, finding it intrusive and lacking control over credentials management.
- Users find the **high cost** of 1Password concerning, especially with no free plan and limited trial period.

#### What Are Recent G2 Reviews of 1Password?

**["Seamless, Simple Password Management Across Desktop and Mobile"](https://www.g2.com/survey_responses/1password-review-12976873)**

**Rating:** 5.0/5.0 stars

_— Roger B._

[Read full review](https://www.g2.com/survey_responses/1password-review-12976873)

**["One-Place Password Management with 1Password"](https://www.g2.com/survey_responses/1password-review-11960967)**

**Rating:** 4.0/5.0 stars

_— Joanna J._

[Read full review](https://www.g2.com/survey_responses/1password-review-11960967)

#### What Are G2 Users Discussing About 1Password?

- [I'm struggling with 1Password's secure sharing features. Can anyone explain the best way to use them?](https://www.g2.com/discussions/i-m-struggling-with-1password-s-secure-sharing-features-can-anyone-explain-the-best-way-to-use-them) - 3 comments, 2 upvotes
- [What is 1Password used for?](https://www.g2.com/discussions/1password-what-is-1password-used-for) - 3 comments
- [Is 1password any good?](https://www.g2.com/discussions/is-1password-any-good) - 4 comments, 4 upvotes
- [What is 1password used for?](https://www.g2.com/discussions/what-is-1password-used-for) - 2 comments
- [Can you use 1password for free?](https://www.g2.com/discussions/can-you-use-1password-for-free) - 3 comments, 2 upvotes

### [LastPass](https://www.g2.com/products/lastpass/reviews)

LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials straight from the browser. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass combines strong security with everyday simplicity. For individuals, LastPass makes online life easier by securely storing credentials, generating strong passwords, and autofilling logins when needed. That means less friction, fewer resets, and safer access wherever work and life happens. For businesses, LastPass helps lean IT teams secure AI‑driven work by reducing risk by controlling access to unapproved apps, while storing and managing employee credentials and integrating with identity providers to fill gaps left by SSO. It’s simpler access, better visibility, and stronger security without added complexity.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2,066

#### How Do G2 Users Rate LastPass?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 9.1/10 (Category avg: 9.0/10)
- **Easy Setup:** 9.0/10 (Category avg: 9.0/10)
- **Backup:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind LastPass?

- **Seller:** [LastPass](https://www.g2.com/sellers/lastpass)
- **Company Website:** www.lastpass.com
- **Year Founded:** 2008
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @LastPass  
45,838 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=53220354f2dbfa216fcf605055667ac3d58dff44768dda8cbef7feef702bc830&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flastpass%2F&secure%5Burl_type%5D=linkedin_company_website)  
726 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 63% Small, 25% Medium

#### What Do G2 Reviewers Say About LastPass?

_AI-generated summary from verified user reviews_

##### Pros

- Users find LastPass **easy to use** , quickly mastering its structured layout for secure login management.
- Users appreciate the **secure password storage and smart updating** features of LastPass, simplifying their password management experience.
- Users appreciate the **high security levels** of LastPass, providing confidence against data breaches and ensuring password safety.
- Users value the **autofill feature** of LastPass, making password management effortless and secure.
- Users appreciate the **high security levels** of LastPass, feeling confident that their passwords remain safe and uncompromised.

##### Cons

- Users face **autofill issues** with LastPass, as incorrect prefill and confusion with fields hinder smooth access.
- Users find the **mobile app experience lacking** , with difficulties in login and concerns over security breaches.
- Users experience **login issues** with LastPass, including bugs, lengthy processes, and concerns about security risks.
- Users find **password issues** frustrating, with frequent changes required and unreliable password copying from the browser extension.
- Users experience occasional **browser extension issues** , such as slow syncs and problems with auto-filling passwords.

#### What Are Recent G2 Reviews of LastPass?

**["Seamless Cross-Platform Vaults, Easy Admin Console, and Strong Password Tools"](https://www.g2.com/survey_responses/lastpass-review-13153821)**

**Rating:** 5.0/5.0 stars

_— Gregg D._

[Read full review](https://www.g2.com/survey_responses/lastpass-review-13153821)

**["Essential Password Management for Small Teams"](https://www.g2.com/survey_responses/lastpass-review-13154796)**

**Rating:** 5.0/5.0 stars

_— Patrick B._

[Read full review](https://www.g2.com/survey_responses/lastpass-review-13154796)

#### What Are G2 Users Discussing About LastPass?

- [I'm having trouble organizing and sharing passwords securely with LastPass. How can I do this more efficiently?](https://www.g2.com/discussions/i-m-having-trouble-organizing-and-sharing-passwords-securely-with-lastpass-how-can-i-do-this-more-efficiently)
- [What is LastPass used for?](https://www.g2.com/discussions/lastpass-what-is-lastpass-used-for) - 3 comments
- [What is LastPass used for?](https://www.g2.com/discussions/what-is-lastpass-used-for) - 4 comments, 1 upvote
- [Is LastPass app safe?](https://www.g2.com/discussions/is-lastpass-app-safe) - 2 comments, 2 upvotes
- [What are LastPass premium features?](https://www.g2.com/discussions/what-are-lastpass-premium-features) - 1 comment, 1 upvote

### [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews)

Keeper Security is transforming cybersecurity for millions of individuals and thousands of organizations globally. Built with end-to-end encryption, Keeper's intuitive cybersecurity platform is trusted by Fortune 100 companies to protect every user, on every device, in every location. Our patented zero-trust and zero-knowledge privileged access management solution unifies enterprise password, secrets and connections management with zero-trust network access and endpoint privilege mangement. By combining these critical identity and access management components into a single cloud-based solution, Keeper delivers unparalleled visibility, security and control while ensuring compliance and audit requirements are met. Learn how Keeper can defend your organization against today’s cyber threats at KeeperSecurity.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,226

#### How Do G2 Users Rate Keeper Password Manager?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 8.8/10 (Category avg: 9.0/10)
- **Easy Setup:** 8.8/10 (Category avg: 9.0/10)
- **Backup:** 8.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Keeper Password Manager?

- **Seller:** [Keeper Security](https://www.g2.com/sellers/keeper-security)
- **Company Website:** www.keepersecurity.com
- **Year Founded:** 2011
- **HQ Location:** Chicago, IL
- **Twitter:** @keepersecurity  
18,913 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=22f8b00af11a855d8f469903331127f8c0c76fe15d0f7a677f7a967a56468d0c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3554342%2F&secure%5Burl_type%5D=linkedin_company_website)  
797 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Owner
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 43% Medium, 41% Small

#### What Do G2 Reviewers Say About Keeper Password Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Keeper Password Manager, noting its intuitive interface and convenient features.
- Users value the **robust security features** of Keeper Password Manager, enhancing safety and awareness of potential breaches.
- Users appreciate the **secure sharing** capabilities of Keeper, enhancing team collaboration while keeping passwords safe.
- Users appreciate the **secure and efficient password management** of Keeper, making it ideal for both personal and organizational use.
- Users value the **user-friendly setup and frequent updates** of Keeper Password Manager, enhancing their overall experience.

##### Cons

- Users experience **inconsistent autofill functionality** with Keeper Password Manager, leading to glitches and frustration during use.
- Users struggle with **autofill issues** where passwords aren't always added automatically, hindering convenience and efficiency.
- Users experience **login issues** due to cumbersome ADFS setup and frequent sign-in requirements affecting usability.
- Users face **password issues** that complicate sharing and management, limiting convenience and accessibility in certain situations.
- New users find the **learning curve steep** with Keeper, especially with 2FA and team access configuration.

#### What Are Recent G2 Reviews of Keeper Password Manager?

**["Tried many different password managers, but this one works the best and gives features others didnt. "](https://www.g2.com/survey_responses/keeper-password-manager-review-9629446)**

**Rating:** 5.0/5.0 stars

_— Jeff G._

[Read full review](https://www.g2.com/survey_responses/keeper-password-manager-review-9629446)

**["Valuable New Features, but Better Communication Would Help"](https://www.g2.com/survey_responses/keeper-password-manager-review-11741489)**

**Rating:** 5.0/5.0 stars

_— Diondre D._

[Read full review](https://www.g2.com/survey_responses/keeper-password-manager-review-11741489)

#### What Are G2 Users Discussing About Keeper Password Manager?

- [What is Keeper Password Manager used for?](https://www.g2.com/discussions/what-is-keeper-password-manager-used-for) - 2 comments
- [What is a good password keeper app?](https://www.g2.com/discussions/what-is-a-good-password-keeper-app) - 1 comment, 1 upvote
- [How do I get rid of Keeper Password Manager?](https://www.g2.com/discussions/how-do-i-get-rid-of-keeper-password-manager)
- [How do I use Keeper Password Manager?](https://www.g2.com/discussions/how-do-i-use-keeper-password-manager)
- [Is Keeper Password Manager Secure?](https://www.g2.com/discussions/is-keeper-password-manager-secure) - 1 comment

### [NordPass Business](https://www.g2.com/products/nordpass-business/reviews)

Trusted by more than 9,000 businesses worldwide, NordPass is a password management tool that upholds the finest privacy and security standards for businesses. Unlock the ease of cybersecurity and bring peace to your team's digital world. Its intuitive interface ensures seamless adoption for your teams. Optimize daily operations by enabling straightforward account access, secure password sharing, and setting company-wide password policies. Encrypted with the industry-leading XChaCha20 algorithm, NordPass allows companies to manage and monitor access to the company's resources and prevent unwanted credential exposure. In case of an issue, best-in-class 24/7 tech support is always available, with no hidden costs. \_\_\_\_\_\_\_\_\_\_\_\_\_ Start your NordPass Business Free Trial The 14-day free trial gives you full access to all NordPass features. No credit card required. https://nordpass.com/business-free-trial/

**Average Rating:** 4.5/5.0

**Total Reviews:** 641

#### How Do G2 Users Rate NordPass Business?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 8.8/10 (Category avg: 9.0/10)
- **Easy Setup:** 8.9/10 (Category avg: 9.0/10)
- **Backup:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind NordPass Business?

- **Seller:** [Nord Security](https://www.g2.com/sellers/nord-security)
- **Company Website:** nordsecurity.com
- **Year Founded:** 2012
- **HQ Location:** Global
- **Twitter:** @NordPass  
9,488 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc0fe2effca8c22d09b4287da16f84ff9b51497e955f6551ca292fbd8ee7a216&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnordsecurity%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,915 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, CTO
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 72% Small, 25% Medium

#### What Do G2 Reviewers Say About NordPass Business?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of NordPass Business, appreciating its simplicity for password management and generation.
- Users value the **security features** of NordPass Business, enhancing password management and protecting sensitive information.
- Users appreciate the **convenience of password management** with NordPass, enjoying automated filling and secure storage.
- Users find NordPass Business **intuitive** , enhancing security and simplifying password management for their businesses.
- Users value the **easy password sharing** capability of NordPass Business, enhancing collaboration while maintaining security.

##### Cons

- Users report **inconsistent password management** with NordPass, affecting the reliability of saved passwords during login processes.
- Users report issues with **password reliability** , experiencing failures and complications with autofill functionality during usage.
- Users report frequent **login issues** , including timeouts and inconsistent password autofill, impacting overall usability.
- Users frequently experience **autofill issues** , with inconsistent functionality and interruptions that hinder their efficiency and productivity.
- Users report **browser extension issues** with NordPass Business, limiting functionality and causing inconvenience during use.

#### What Are Recent G2 Reviews of NordPass Business?

**["Simple, Secure Team Password Management with NordPass Business"](https://www.g2.com/survey_responses/nordpass-business-review-12856345)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/nordpass-business-review-12856345)

**["Enhances Security with Group Sharing"](https://www.g2.com/survey_responses/nordpass-business-review-10473026)**

**Rating:** 5.0/5.0 stars

_— Curtis L._

[Read full review](https://www.g2.com/survey_responses/nordpass-business-review-10473026)

### [Auth0](https://www.g2.com/products/auth0/reviews)

Auth0 takes a modern approach to Identity, providing secure access to any application, for any user. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation. Auth0 is part of Okta, The World’s Identity Company™. Auth0 lets you quickly integrate authentication and authorization for web, mobile, and legacy applications, with new Fine Grained Authorization (FGA) that goes beyond role-based access control. Authenticate users across all applications with a customized, secure, and standards-based single login. Universal Login connects users to a central authorization server. Credentials aren’t transferred across sources, which boosts security and protects against phishing and credential stuffing attacks. OAuth 2.0 recommends that only external user agents (like the browser) be used by native applications for authentication flows. Auth0’s Universal Login achieves this while also enabling SSO.

**Average Rating:** 4.3/5.0

**Total Reviews:** 270

#### How Do G2 Users Rate Auth0?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 8.7/10 (Category avg: 9.0/10)
- **Easy Setup:** 9.3/10 (Category avg: 9.0/10)
- **Backup:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Auth0?

- **Seller:** [Okta](https://www.g2.com/sellers/okta)
- **Company Website:** okta.com
- **Year Founded:** 2009
- **HQ Location:** San Francisco, California
- **Twitter:** @okta  
42,953 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=804063caba1f2bef749fce97d9fd1a8dcd00ff8517667853ff100c7e322ae6fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F926041%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,513 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Software Developer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 50% Small, 29% Medium

#### What Do G2 Reviewers Say About Auth0?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Auth0, enabling quick implementation of secure authentication without hassle.
- Users appreciate the **robust security features** of Auth0, enabling quick implementation of secure authentication effortlessly.
- Users appreciate the **easy and flexible authentication flows** of Auth0, which enhance security and streamline implementation.
- Users value the **diverse integrations** offered by Auth0, enhancing authentication flexibility and streamlining user management.
- Users value the **easy integrations** of Auth0, enabling seamless connections with various authentication methods and applications.

##### Cons

- Users find Auth0 **expensive** , especially for small businesses and accessing advanced customization and security features.
- Users find the **cost prohibitive** , particularly for small businesses needing advanced features and customizations.
- Users find the **expensive pricing** of Auth0 challenging, especially for small businesses and growing applications.
- Users find the **difficult learning** curve challenging, requiring significant technical expertise before using Auth0 effectively.
- Users find **complex configurations** challenging, especially beginners, and feel restricted by pricing tiers for advanced features.

#### What Are Recent G2 Reviews of Auth0?

**["Auth0 Makes Secure Authentication Easy for a Beginner Developer"](https://www.g2.com/survey_responses/auth0-review-12955437)**

**Rating:** 5.0/5.0 stars

_— Sunshine H._

[Read full review](https://www.g2.com/survey_responses/auth0-review-12955437)

**["A strong option for B2B, Organizations, and more advanced access control"](https://www.g2.com/survey_responses/auth0-review-13109133)**

**Rating:** 4.5/5.0 stars

_— Yauhen D._

[Read full review](https://www.g2.com/survey_responses/auth0-review-13109133)

#### What Are G2 Users Discussing About Auth0?

- [What is Auth0 used for?](https://www.g2.com/discussions/auth0-what-is-auth0-used-for)
- [Is auth0 free?](https://www.g2.com/discussions/is-auth0-free)
- [Is auth0 expensive?](https://www.g2.com/discussions/is-auth0-expensive) - 1 comment
- [Is auth0 good?](https://www.g2.com/discussions/is-auth0-good)
- [What is auth0 used for?](https://www.g2.com/discussions/what-is-auth0-used-for) - 1 comment

### [MSG91](https://www.g2.com/products/msg91/reviews)

MSG91 is a comprehensive communication platform designed to facilitate seamless interaction between businesses and their customers across multiple channels. By integrating SMS, WhatsApp, email, voice, and advanced marketing automation tools, MSG91 enables organizations to communicate effectively and efficiently, ensuring that messages are delivered promptly and reliably. Targeted at businesses of all sizes, from startups to large enterprises, MSG91 addresses a variety of communication needs. Its versatile features cater to diverse industries, including e-commerce, fintech, healthcare, and technology. Companies can utilize MSG91 for various use cases such as sending one-time passwords (OTPs) for secure logins, providing order updates, and executing personalized marketing campaigns. This all-in-one solution eliminates the need for multiple vendors, allowing businesses to manage their communication strategies from a single, user-friendly dashboard. Key features of MSG91 include robust APIs for SMS, WhatsApp, and email, which facilitate fast and reliable message delivery. The platform's SMS service ensures global reach with dependable performance, while the WhatsApp Business API allows for engaging customer interactions through verified messaging. Additionally, the Email API supports personalized bulk and transactional emails, complete with detailed analytics to track engagement. The Voice API automates calls and reminders, enhancing customer experience without added complexity. Furthermore, the Hello Chatbot offers 24/7 support, handling conversations and lead management across various channels, ensuring that customer inquiries are addressed promptly. MSG91 stands out in the communication landscape due to its commitment to reliability and compliance. With a 99.9% uptime guarantee and adherence to GDPR, TRAI, and Ofcom messaging standards, businesses can trust that their communications are secure and compliant. The platform also offers transparent pricing with a pay-as-you-go model, ensuring that companies only pay for what they use, without hidden fees. Additionally, MSG91 provides dedicated human support, ensuring that users have access to assistance whenever needed. In a rapidly evolving digital landscape, MSG91 not only focuses on message delivery but also on enhancing customer experiences through intelligent automation and real-time analytics. By leveraging these capabilities, businesses can foster meaningful connections with their customers, driving engagement and growth. With over a decade of experience, MSG91 combines Indian innovation with global reliability, making it a trusted partner for thousands of brands looking to optimize their communication strategies.

**Average Rating:** 4.5/5.0

**Total Reviews:** 196

#### How Do G2 Users Rate MSG91?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind MSG91?

- **Seller:** [MSG91](https://www.g2.com/sellers/msg91)
- **Company Website:** msg91.com
- **Year Founded:** 2010
- **HQ Location:** Indore, MP
- **Twitter:** @msg91  
2,283 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c7bd8748b46a87de09c72a9032cd919e2f5ab8785274ebcf7a65b3a914dbb49f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2709873%2F&secure%5Burl_type%5D=linkedin_company_website)  
35 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 51% Small, 22% Medium

#### What Do G2 Reviewers Say About MSG91?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive support** of MSG91, highlighting their professionalism and helpfulness throughout the process.
- Users commend MSG91 for its **helpful support and easy integration** , enhancing user confidence and overall experience.
- Users praise the **ease of use** of MSG91, highlighting its simple integration and user-friendly dashboard.
- Users praise the **easy setup** of MSG91, highlighting its guided process and reliable integration for their messaging needs.
- Users commend the **excellent staff support** at MSG91, highlighting responsiveness and professionalism throughout their experience.

##### Cons

- Users find the **dashboard issues** in MSG91 to be cluttered, complicating navigation and feature discovery.
- Users find a **lack of clarity** in MSG91's dashboard and documentation, complicating the setup and usage experience.
- Users experience **occasional delays** in delivery reports, impacting the efficiency and reliability of MSG91's services.
- Users criticize **poor customer support** , citing challenges with initial setup and lack of clear documentation.
- Users find the **poor interface design** of MSG91 leads to a cluttered, confusing experience that hampers usability.

#### What Are Recent G2 Reviews of MSG91?

**["Reliable, Fast SMS Delivery with Transparent, Reasonable Pricing"](https://www.g2.com/survey_responses/msg91-review-12262112)**

**Rating:** 5.0/5.0 stars

_— Abhinav M._

[Read full review](https://www.g2.com/survey_responses/msg91-review-12262112)

**["MSG91: Fast, Dependable Messaging with Easy API Integration"](https://www.g2.com/survey_responses/msg91-review-12604095)**

**Rating:** 5.0/5.0 stars

_— Amber J._

[Read full review](https://www.g2.com/survey_responses/msg91-review-12604095)

#### What Are G2 Users Discussing About MSG91?

- [How do I use MSG91 API?](https://www.g2.com/discussions/how-do-i-use-msg91-api)
- [Is MSG91 safe?](https://www.g2.com/discussions/is-msg91-safe)
- [Whats is MSG91?](https://www.g2.com/discussions/whats-is-msg91)
- [What is the use of MSG91?](https://www.g2.com/discussions/what-is-the-use-of-msg91)

### [IBM Verify CIAM](https://www.g2.com/products/ibm-verify-ciam/reviews)

A centralized solution for managing customer and workforce identity and access including capabilities such as single-sign-on, multifactor authentication, adaptive AI-based access, passwordless access, and lifecycle and consent management. IBM Verify is a single-stack cloud-based, on premises, or hybrid-cloud solution for all identity and access needs listed above. Other advantages it presents are a way to integrate with legacy access and CRM applications, reverse proxies to help increase performance, reliability, and security, and a way to migrate from on-premises to cloud, not only from an application standpoint, but also in unifying directories. IBM Verify is available on AWS Marketplace. If data residency is a top concern, when combined with AWS, the vendor states that IBM Verify has the broadest tenancy, and can be delivered using a rapid deployment model that has already been put to the test in several critical situations. IBM further states they continue to invest in achieving and maintaining all the pertinent certifications such as SOC 2, ISO 27001, and PCI DSS, plus full FedRAMP authorization. IBM Verify is not just a solution IBM provides to clients for identity and access, but it is used it to establish a zero-trust posture for over 25 million of the company's own internal and external end-users, supporting 5,000 applications, more than 600 federated client companies and their workforces, and over 150,000 authorization groups, plus Mac, iOS, Android, Windows, Linux, and Z (mainframe) operating systems, which they state includes one of the world’s largest Apple deployments, and one of the largest Linux deployments.

**Average Rating:** 4.3/5.0

**Total Reviews:** 175

#### How Do G2 Users Rate IBM Verify CIAM?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 8.2/10 (Category avg: 9.0/10)
- **Easy Setup:** 7.8/10 (Category avg: 9.0/10)
- **Backup:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind IBM Verify CIAM?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** www.ibm.com
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 53% Large, 39% Medium

#### What Do G2 Reviewers Say About IBM Verify CIAM?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **robust security** offered by IBM Verify CIAM, enhancing protection while ensuring a smooth user experience.
- Users appreciate the **ease of use** of IBM Verify CIAM, highlighting its smooth setup and clean dashboard experience.
- Users value the **multiple factor authentication** of IBM Verify CIAM, enhancing security while ensuring easy access.
- Users appreciate the **smooth integrations** of IBM Verify CIAM, enhancing operational efficiency and security across platforms.
- Users appreciate the **strong security features** of IBM Verify CIAM, enhancing protection and user experience significantly.

##### Cons

- Users find the **complex setup** of IBM Verify CIAM challenging, especially for beginners and small organizations.
- Users find the **complex nature** of IBM Verify CIAM challenging, especially during initial setup and policy creation.
- Users find the **complex administration** of IBM Verify CIAM challenging, requiring extensive training and technical expertise.
- Users find the **difficult learning** curve of IBM Verify CIAM challenging, requiring time before achieving a smooth experience.
- Users find the **difficult setup** of IBM Verify CIAM challenging and time-consuming, especially for beginners.

#### What Are Recent G2 Reviews of IBM Verify CIAM?

**["Low-Code Identity Orchestration with Smart Adaptive Risk and Legacy Integration"](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12900550)**

**Rating:** 4.5/5.0 stars

_— Vamshi Pasala Narayan V._

[Read full review](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12900550)

**["Easy SSO & MFA Management with a Helpful Login Activity Dashboard"](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12870983)**

**Rating:** 4.0/5.0 stars

_— Divyanshi B._

[Read full review](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12870983)

#### What Are G2 Users Discussing About IBM Verify CIAM?

- [What are the benefits and drawbacks of using IBM Security Verify for identity and access management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-ibm-security-verify-for-identity-and-access-management) - 1 upvote

### [AuthX](https://www.g2.com/products/authx/reviews)

AuthX is a cloud-based IAM platform offering Passwordless Authentication with SSO, MFA, Passkeys, Badge Tap & Go, and Biometrics. It streamlines secure access across Workstations, Web, Network, and Mobile endpoints with advanced authentication workflows. Enabling Zero Trust Security, AuthX unifies credentials, apps, and devices while proactively managing risks.

**Average Rating:** 4.9/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate AuthX?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 9.9/10 (Category avg: 9.0/10)
- **Easy Setup:** 9.8/10 (Category avg: 9.0/10)
- **Backup:** 9.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind AuthX?

- **Seller:** [AuthX](https://www.g2.com/sellers/authx)
- **Year Founded:** 2019
- **HQ Location:** Gaithersburg, Maryland, United States
- **Twitter:** @auth\_x  
229 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ab72eccb3d8a5f95980c5b8deba51772ecf0a38b32b9fe8842b30fff55d6f9f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fauthx1&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 88% Medium, 17% Large

#### What Do G2 Reviewers Say About AuthX?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of AuthX, enjoying seamless passwordless authentication and efficient integration with their workflows.
- Users value the **efficient and secure authentication** process of AuthX, simplifying access without the hassle of passwords.
- Users love the **seamless authentication** provided by AuthX, making workflows smoother and secure with modern MFA.
- Users love the **easy access** provided by AuthX, simplifying authentication and enhancing security without the hassle of passwords.
- Users value the **easy integrations** of AuthX, enhancing security and simplifying access across various platforms and tools.

##### Cons

- Users face a **difficult learning curve** with AuthX, especially for those new to IAM systems and advanced features.
- Users find the **difficult learning process** of AuthX challenging initially, but recognize its potential once mastered.
- Users find the **high learning curve** challenging initially but appreciate the powerful tools once mastered.
- Users find the **initial learning curve steep** with AuthX, especially for those new to IAM systems.
- Users find the **API difficulty** challenging, especially due to a steep learning curve and limited documentation.

#### What Are Recent G2 Reviews of AuthX?

**["Seamless Single Sign-On That Keeps Work Moving"](https://www.g2.com/survey_responses/authx-review-11920358)**

**Rating:** 5.0/5.0 stars

_— Allwin I._

[Read full review](https://www.g2.com/survey_responses/authx-review-11920358)

**["Passwordless Authentication That Fits Naturally Into Everyday Work"](https://www.g2.com/survey_responses/authx-review-11920325)**

**Rating:** 5.0/5.0 stars

_— Chethan M._

[Read full review](https://www.g2.com/survey_responses/authx-review-11920325)

#### What Are G2 Users Discussing About AuthX?

- [What is AuthX used for?](https://www.g2.com/discussions/what-is-authx-used-for)

### [Dexatel](https://www.g2.com/products/dexatel/reviews)

Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) built for secure, scalable, and mission-critical business communications. With Dexatel Verify, companies run fast and reliable user verification and 2FA across SMS, Voice, Flash Call, WhatsApp, Viber, Telegram, and Email. Smart routing, adaptive fallback, and fraud prevention help improve delivery rates, reduce OTP costs, and increase successful logins. With Dexatel Engage, teams deliver personalized omnichannel campaigns and notifications via SMS, WhatsApp, Viber, RCS, and Email. Advanced segmentation and analytics help drive higher conversions, engagement, and retention. Dexatel also includes: Dexatel Link for enterprise messaging and voice APIs Dexatel Lookup for number intelligence, validation, and risk detection Companies choose Dexatel to: Verify users instantly with multi-channel OTP and fast fallback Reduce messaging costs with intelligent routing and channel mix Improve engagement with personalized, multi-channel communication Maintain compliance with GDPR, ISO/IEC 27001, and enterprise-grade security Trusted by fintechs, marketplaces, gaming platforms, eCommerce brands, and SaaS companies, Dexatel powers faster, safer, and more reliable communication at global scale.

**Average Rating:** 5.0/5.0

**Total Reviews:** 44

#### How Do G2 Users Rate Dexatel?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Dexatel?

- **Seller:** [Dexatel](https://www.g2.com/sellers/dexatel-f489220f-4ccb-4a25-ab3c-0119e50a32e0)
- **Company Website:** dexatel.com
- **Year Founded:** 2015
- **HQ Location:** Tallinn, EE
- **Twitter:** @dexatel  
58 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1859005476aecee230529b6f0a3621b37bd00e122aaf23a546f7591d166763c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdexatel-ou%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Computer Software
- **Company Size:** 41% Medium, 32% Small

#### What Do G2 Reviewers Say About Dexatel?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **easy and reliable API integration** of Dexatel, which streamlines workflows and saves time.
- Users value the **ease of use** of Dexatel, making workflows quick, accurate, and efficient for their teams.
- Users appreciate the **reliability** of Dexatel, finding it efficient and time-saving for their workflow.
- Users appreciate the **time-saving features** of Dexatel, enjoying a quick and accurate workflow in verifying contacts.
- Users value the **time-saving efficiency** of Dexatel Verify, streamlining workflows with quick and accurate contact verification.

#### What Are Recent G2 Reviews of Dexatel?

**["One platform for user Authentication, Notifications, and customer Engagement"](https://www.g2.com/survey_responses/dexatel-review-13001300)**

**Rating:** 5.0/5.0 stars

_— Mike B._

[Read full review](https://www.g2.com/survey_responses/dexatel-review-13001300)

**["Easy Dexatel OTP API Integration with Helpful Setup Support"](https://www.g2.com/survey_responses/dexatel-review-13274780)**

**Rating:** 5.0/5.0 stars

_— ASHISH J._

[Read full review](https://www.g2.com/survey_responses/dexatel-review-13274780)

#### What Are G2 Users Discussing About Dexatel?

- [What is Dexatel used for?](https://www.g2.com/discussions/what-is-dexatel-used-for)

### [Silverfort](https://www.g2.com/products/silverfort/reviews)

Silverfort’s Unified Identity Protection Platform is the first to consolidate security controls across corporate networks and cloud environments to block identity-based attacks. Using innovative agentless and proxyless technology, Silverfort seamlessly integrates with all existing IAM solutions (e.g., AD, RADIUS, Azure AD, Okta, Ping, AWS IAM), extending coverage to assets that could not previously have been protected, such as legacy applications, IT infrastructure, file systems, command-line tools, and machine-to-machine access. Our platform continuously monitors all access of users and service accounts across both cloud and on-premise environments, analyzes risk in real time, and enforces adaptive authentication and access policies.

**Average Rating:** 4.8/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Silverfort?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 8.8/10 (Category avg: 9.0/10)
- **Easy Setup:** 8.8/10 (Category avg: 9.0/10)
- **Backup:** 6.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Silverfort?

- **Seller:** [Silverfort](https://www.g2.com/sellers/silverfort)
- **Year Founded:** 2016
- **HQ Location:** Tel Aviv, Israel
- **Twitter:** @silverfort  
657 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aba8895f317ea2a2d45605d39fe4139767fd6db3378b3e4b32b76151985b8582&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10681356%2F&secure%5Burl_type%5D=linkedin_company_website)  
631 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 44% Small, 39% Medium

#### What Do G2 Reviewers Say About Silverfort?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Silverfort's **strong security capabilities** with easy MFA enforcement across various services, enhancing internal protection.
- Users find Silverfort's **ease of use** impressive, enabling intuitive policy creation and seamless implementation of security features.
- Users value the **comprehensive MFA protection** that Silverfort provides for their entire internal environment seamlessly.
- Users appreciate the **setup ease** of Silverfort, enabling effective MFA implementation without extensive installation across devices.
- Users appreciate the **time-saving capabilities** of Silverfort, streamlining policy creation and MFA implementation across their systems.

##### Cons

- Users report **poor customer support** when resolving issues, leading to frustration and delays in updates and resolutions.
- Users find the **upgrade process cumbersome** , requiring approval from support before proceeding with updates.
- Users find the **complexity** of navigating Silverfort's interface hampers effective threat investigation and workflow efficiency.
- Users struggle with **difficulties locating relevant information** in Silverfort, finding navigation and filtering less efficient than expected.
- Users report **implementation difficulties** with Silverfort due to inefficient workflows and bugs during setup.

#### What Are Recent G2 Reviews of Silverfort?

**["Silverfort Delivers Strong Policy Management and Service Account Visibility Features"](https://www.g2.com/survey_responses/silverfort-review-11669299)**

**Rating:** 5.0/5.0 stars

_— Verified User in Gambling & Casinos_

[Read full review](https://www.g2.com/survey_responses/silverfort-review-11669299)

**["Awesome MFA Solution"](https://www.g2.com/survey_responses/silverfort-review-8138334)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/silverfort-review-8138334)

#### What Are G2 Users Discussing About Silverfort?

- [What is Silverfort used for?](https://www.g2.com/discussions/what-is-silverfort-used-for)

### [RSA SecureID](https://www.g2.com/products/rsa-secureid/reviews)

Ensure users have convenient, secure access—from any device, anywhere—to the applications they need, whether in the cloud or on-premises. RSA SecurID Access is an enterprise-grade multi-factor authentication and access management solution that lets organizations consistently and centrally enforce dynamic risk-driven access policies aimed at providing continuous, seamless authentication. It protects all of your resources with a wide range of authentication methods, including push notification, biometrics, OTP, SMS, and traditional hardware and software tokens. Visit us at https://www.rsa.com/

**Average Rating:** 4.4/5.0

**Total Reviews:** 104

#### How Do G2 Users Rate RSA SecureID?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 8.6/10 (Category avg: 9.0/10)
- **Easy Setup:** 9.1/10 (Category avg: 9.0/10)
- **Backup:** 7.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind RSA SecureID?

- **Seller:** [RSA Security](https://www.g2.com/sellers/rsa-security-520d10cb-0052-4033-b6ef-85c594df8c8b)
- **HQ Location:** Bedford, MA
- **Twitter:** @RSAsecurity  
110,293 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc0d91a0c4414d2a6679bff5ecf054af11ad8d6fa4a3cb241ee621a8d1b79d26&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frsasecurity%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,761 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 67% Large, 27% Medium

#### What Do G2 Reviewers Say About RSA SecureID?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend RSA SecureID for its **exceptional data security** , boasting adaptability and reliability in safeguarding digital environments.
- Users commend the **adaptive risk assessment** of RSA SecurID, enhancing security through intelligent user behavior analysis.
- Users value the **strong security** of RSA SecureID, benefiting from reliable multi-factor authentication and time-based OTPs.
- Users value the **strong access control** RSA SecureID offers, ensuring secure and efficient remote task support.
- Users commend RSA SecurID for its **dynamic adaptability** , enhancing security through insightful behavior analysis and tailored access control.

##### Cons

- Users face **2FA issues** with RSA SecurID, including costly hardware replacements and complex management, impacting user experience.
- Users find the **complex administration** of RSA SecureID challenging, making setup and management unnecessarily difficult.
- Users find the **setup and management complex** , making the experience less user-friendly compared to modern alternatives.
- Users find the **complex setup** of RSA SecureID cumbersome, often complicating the overall user experience and management.
- Users voice concerns over **data security risks** associated with lost tokens or mobile apps, impacting overall confidence and usability.

#### What Are Recent G2 Reviews of RSA SecureID?

**["Secure Multi-Factor Authentication in a Trusted Environment"](https://www.g2.com/survey_responses/rsa-secureid-review-12724214)**

**Rating:** 4.5/5.0 stars

_— Ankur V._

[Read full review](https://www.g2.com/survey_responses/rsa-secureid-review-12724214)

**["Cybersecurity expert in IoT/OT security, MFA, threat detection, and compliance."](https://www.g2.com/survey_responses/rsa-secureid-review-10939550)**

**Rating:** 5.0/5.0 stars

_— Verified User in Investment Banking_

[Read full review](https://www.g2.com/survey_responses/rsa-secureid-review-10939550)

#### What Are G2 Users Discussing About RSA SecureID?

- [What are the benefits and drawbacks of using SecurID for identity and access management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-securid-for-identity-and-access-management)
- [What is RSA Fraud & Risk Intelligence Suite used for?](https://www.g2.com/discussions/what-is-rsa-fraud-risk-intelligence-suite-used-for)
- [How do I set up RSA SecurID?](https://www.g2.com/discussions/how-do-i-set-up-rsa-securid)
- [How do I log into my RSA token?](https://www.g2.com/discussions/how-do-i-log-into-my-rsa-token)
- [How does the RSA SecurID work?](https://www.g2.com/discussions/how-does-the-rsa-securid-work)

### [Ping Identity](https://www.g2.com/products/ping-identity/reviews)

The Ping Identity Platform is a comprehensive control plane that secures digital interactions across customers, workforce, partners, and AI agents. Trusted by a proven install base of the world’s largest enterprises, the platform guarantees high stability, resiliency, and uptime. It combines Core IdP Services with Universal Services to cover the entire identity lifecycle: Manage (lifecycle, relationship, and directory data), Access (SSO, MFA, passwordless, authorization, and JIT privileged access), Govern (access requests, reviews, and segregation of duties), Identify (verifiable credentials, identity verification, and zero-knowledge biometrics), Protect (real-time threat protection), and Orchestrate (drag-and-drop journey design). To secure the agentic enterprise, Ping addresses AI across three distinct fronts. We "Protect Against AI" by stopping deepfakes and AI-driven fraud. We "Trust AI" by securing AI agents via strict governance and privileged access controls. We enable teams to "Build with AI" using our AI-first Headless Identity foundation, which allows builders and AI agents to operate Ping programmatically, and Helix embeds AI capabilities directly into our admin consoles to assist with configuration and troubleshooting. Organizations require architectural flexibility to meet stringent security and compliance mandates. Ping offers unmatched hybrid deployment options: Multi-tenant SaaS, Dedicated-tenant SaaS, Self-managed Software, Secure Containers, and government-grade FedRAMP & DoD IL5 environments. Through open standards interoperability and a robust integration marketplace, the platform “works with” your existing stack, supporting a practical extensibility and maturity model that lets you start small and scale. Ping backs this scale with a superior customer experience, expert Customer Care, and a global Partner Network. We prioritize ease of use through multi-modal admin options and accelerators. For example, the PingOne Design Center provides wizard-driven onboarding that generates production-ready authentication flows in under five minutes—eliminating the trade-off between simplicity and enterprise-grade flexibility.

**Average Rating:** 4.4/5.0

**Total Reviews:** 121

#### How Do G2 Users Rate Ping Identity?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Multi-Device Sync:** 7.7/10 (Category avg: 9.0/10)
- **Easy Setup:** 7.8/10 (Category avg: 9.0/10)
- **Backup:** 7.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Ping Identity?

- **Seller:** [Ping Identity](https://www.g2.com/sellers/ping-identity)
- **Company Website:** www.PingIdentity.com
- **Year Founded:** 2002
- **HQ Location:** Denver, CO
- **Twitter:** @pingidentity  
42,053 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d7bc87f22d7c02efbeb1365493925da4153acada6e51611ac77880667f106672&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21870%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,378 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 69% Large, 24% Medium

#### What Do G2 Reviewers Say About Ping Identity?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **flexible app configuration** capabilities of Ping Identity, enhancing their management and maintenance workflow.
- Users value the **ease of app configuration and management** with Ping Identity, simplifying their administration tasks.
- Users value the **responsive customer management** of Ping Identity, appreciating their willingness to adapt and collaborate effectively.
- Users value the **responsive customer support** of Ping Identity, appreciating their approachability and adaptability to needs.
- Users appreciate the **customizability** of Ping Identity, allowing easy app configuration and effective management.

##### Cons

- Users note **authentication issues** with Ping Identity, citing confusion in setup and maintenance despite its flexibility.
- Users find the **complex administration** of Ping Identity challenging, citing confusion in setup and maintenance.
- Users find the **complex setup** of Ping Identity challenging, impacting their ability to effectively use the product.
- Users find the **setup and maintenance confusing** for Ping Identity, affecting their overall experience with the product.
- Users find the **confusing setup and maintenance** of Ping Identity's OAuth/OIDC implementation to be a significant drawback.

#### What Are Recent G2 Reviews of Ping Identity?

**["Strong Authentication and Identity Management for Enterprise-Grade Security"](https://www.g2.com/survey_responses/ping-identity-review-13258167)**

**Rating:** 4.5/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/ping-identity-review-13258167)

**["Comprehensive, Stable Authentication Suite That’s Easy to Use"](https://www.g2.com/survey_responses/ping-identity-review-12827456)**

**Rating:** 4.5/5.0 stars

_— Naveen Kumar S._

[Read full review](https://www.g2.com/survey_responses/ping-identity-review-12827456)

#### What Are G2 Users Discussing About Ping Identity?

- [How has Ping Identity supported your identity and access management, and what challenges have you faced?](https://www.g2.com/discussions/how-has-ping-identity-supported-your-identity-and-access-management-and-what-challenges-have-you-faced)
- [What is Ping Identity used for?](https://www.g2.com/discussions/what-is-ping-identity-used-for)

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Spotlight Categories

[Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr)

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[ETL Tools](https://www.g2.com/categories/etl-tools)

Similar Categories

- [Biometric Authentication](/categories/biometric-authentication)
- [Cloud Directory Services](/categories/cloud-directory-services)
- [Customer Identity and Access Management (CIAM)](/categories/customer-identity-and-access-management-ciam)
- [Decentralized Identity](/categories/decentralized-identity)
- [Identity and Access Management (IAM)](/categories/identity-and-access-management-iam)

- [Passwordless Authentication](/categories/passwordless-authentication)
- [Password Managers](/categories/password-managers)
- [Password Policy Enforcement](/categories/password-policy-enforcement)
- [Privileged Access Management (PAM)](/categories/privileged-access-management-pam)
- [Risk-Based Authentication (RBA)](/categories/risk-based-authentication-rba)

- [Self-Service Password Reset (SSPR) Tools](/categories/self-service-password-reset-sspr-tools)
- [Single Sign-On (SSO)](/categories/single-sign-on-sso)
- [User Provisioning and Governance Tools](/categories/user-provisioning-and-governance-tools)

[Browse Multi-Factor Authentication (MFA) Themes](/categories/multi-factor-authentication-mfa/themes)

 ![Brandon Summers-Miller](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon Summers-Miller")
BS

Researched and written by [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)

Updated April 10, 2026

Multi-factor authentication (MFA) software secures user accounts by requiring identity verification through two or more factors before granting access to systems, applications, or sensitive information, including one-time passcodes, software or hardware tokens, mobile push notifications, biometrics, and contextual or risk-based factors.

### Core Capabilities of MFA Software

To qualify for inclusion in the Multi-Factor Authentication (MFA) category, a product must:

- Utilize a secondary authentication method such as OTPs, mobile push, software token, hardware token, biometric factors, or similar
- Prompt authentication from a user
- Allow for triggered MFA for new users and devices

### Common Use Cases for MFA Software

Businesses and individuals use MFA software to strengthen access security and prevent unauthorized entry to accounts and systems. Common use cases include:

- Protecting enterprise applications and privileged accounts from unauthorized access and internal data loss
- Securing employee logins across cloud and on-premise systems with layered authentication
- Enabling individuals to improve security on personal devices and online accounts

### How MFA Software Differs from Other Tools

[Risk-based authentication software](https://www.g2.com/categories/risk-based-authentication-rba) is a form of MFA that factors in geolocation, IP address reputation, device posture, and time since last authentication to assess risk dynamically. [Passwordless authentication software](https://www.g2.com/categories/passwordless-authentication) is another MFA variant that eliminates passwords entirely, relying on alternative factors only. MFA software can also be sold as part of compound identity solutions such as [identity and access management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam) or [customer identity and access management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam) platforms.

### Insights from G2 on MFA Software

Based on category trends on G2, ease of setup and broad authentication method support as top strengths. These platforms deliver reductions in account compromise incidents and improved compliance posture as primary outcomes of MFA adoption.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_203d09ea298c17544716f2d59f6f1229/google-authenticator.jpg "Product Avatar Image")](https://www.g2.com/products/google-authenticator/reviews)[Google Authenticator](https://www.g2.com/products/google-authenticator/reviews)[4.6/5(584)](https://www.g2.com/products/google-authenticator/reviews) | Offline TOTP code generation for multi-account 2FA | "Google Authenticator Keeps Work Accounts Secure and Login Fast" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e53c653801b737650057c3a3d6d19473/cisco-duo.png "Product Avatar Image")](https://www.g2.com/products/cisco-duo/reviews)[Cisco Duo](https://www.g2.com/products/cisco-duo/reviews)[4.5/5(520)](https://www.g2.com/products/cisco-duo/reviews) | Push-based MFA with device trust verification | "Effortless Security Compliance with Cisco Duo" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ebfae2a9075850f9fa094c23484ef258/microsoft-entra-id.jpg "Product Avatar Image")](https://www.g2.com/products/microsoft-entra-id/reviews)[Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)[4.5/5(914)](https://www.g2.com/products/microsoft-entra-id/reviews) | Microsoft-native MFA with conditional access policies | "Entra ID P2 Makes Conditional Access and Security Policies Easy to Configure" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0ef656e3330e2a5b8e59939185859257/1password.png "Product Avatar Image")](https://www.g2.com/products/1password/reviews)[1Password](https://www.g2.com/products/1password/reviews)[4.6/5(1,809)](https://www.g2.com/products/1password/reviews) | Password autofill with integrated TOTP authentication | "Seamless, Simple Password Management Across Desktop and Mobile" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_393046867014b0e8a5bef9babac07fc7/lastpass.png "Product Avatar Image")](https://www.g2.com/products/lastpass/reviews)[LastPass](https://www.g2.com/products/lastpass/reviews)[4.5/5(2,084)](https://www.g2.com/products/lastpass/reviews) | Password vault with built-in MFA storage | "Seamless Cross-Platform Vaults, Easy Admin Console, and Strong Password Tools" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_01594bd607354336a9061abbe06a71a2/keeper-password-manager.png "Product Avatar Image")](https://www.g2.com/products/keeper-password-manager/reviews)[Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews)[4.6/5(1,235)](https://www.g2.com/products/keeper-password-manager/reviews) | Shared credential vaults with embedded TOTP | "Tried many different password managers, but this one works the best and gives features others didnt. " |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_874da8430ced4ca7edd4ea0079ac11ec/nordpass-business.png "Product Avatar Image")](https://www.g2.com/products/nordpass-business/reviews)[NordPass Business](https://www.g2.com/products/nordpass-business/reviews)[4.5/5(642)](https://www.g2.com/products/nordpass-business/reviews) | Password sharing with integrated TOTP authentication | "Simple, Secure Team Password Management with NordPass Business" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_79afe05d7cfced3dad3f9497ab1bbc8d/auth0.png "Product Avatar Image")](https://www.g2.com/products/auth0/reviews)[Auth0](https://www.g2.com/products/auth0/reviews)[4.3/5(279)](https://www.g2.com/products/auth0/reviews) | Developer-first authentication with extensible MFA flows | "Auth0 Makes Secure Authentication Easy for a Beginner Developer" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1bccbd6e9e586f32ee241d9c88945381/msg91.jpg "Product Avatar Image")](https://www.g2.com/products/msg91/reviews)[MSG91](https://www.g2.com/products/msg91/reviews)[4.5/5(199)](https://www.g2.com/products/msg91/reviews) | OTP delivery with SMS failover routing | "Reliable, Fast SMS Delivery with Transparent, Reasonable Pricing" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_86c48d9c3cc2a4a3647453cf9f5be07d/ibm-verify-ciam.jpg "Product Avatar Image")](https://www.g2.com/products/ibm-verify-ciam/reviews)[IBM Verify CIAM](https://www.g2.com/products/ibm-verify-ciam/reviews)[4.3/5(186)](https://www.g2.com/products/ibm-verify-ciam/reviews) | Adaptive MFA with centralized CIAM governance | "Low-Code Identity Orchestration with Smart Adaptive Risk and Legacy Integration" |

* * *

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### Multi-Factor Authentication (MFA) Topics

- [What You Should Know About Multi-Factor Authentication (MFA) Software](#what-you-should-know-about-multi-factor-authentication-mfa-software)
- [What is Multi-Factor Authentication (MFA) Software?](#what-is-multi-factor-authentication-mfa-software)
- [What are the Common Features of Multi-Factor Authentication (MFA) Software?](#what-are-the-common-features-of-multi-factor-authentication-mfa-software)
- [What are the Benefits of Multi-Factor Authentication (MFA) Software?](#what-are-the-benefits-of-multi-factor-authentication-mfa-software)
- [Who Uses Multi-Factor Authentication (MFA) Software?](#who-uses-multi-factor-authentication-mfa-software)
- [Challenges with Multi-Factor Authentication (MFA) Software](#challenges-with-multi-factor-authentication-mfa-software)
- [Which Companies Should Buy Multi-Factor Authentication (MFA) Software?](#which-companies-should-buy-multi-factor-authentication-mfa-software)
- [How to Buy Multi-Factor Authentication (MFA) Software](#how-to-buy-multi-factor-authentication-mfa-software)

[
### Multi-Factor Authentication (MFA) Topics
 Expand/Collapse ](#)
- [What You Should Know About Multi-Factor Authentication (MFA) Software](#what-you-should-know-about-multi-factor-authentication-mfa-software)
- [What is Multi-Factor Authentication (MFA) Software?](#what-is-multi-factor-authentication-mfa-software)
- [What are the Common Features of Multi-Factor Authentication (MFA) Software?](#what-are-the-common-features-of-multi-factor-authentication-mfa-software)
- [What are the Benefits of Multi-Factor Authentication (MFA) Software?](#what-are-the-benefits-of-multi-factor-authentication-mfa-software)
- [Who Uses Multi-Factor Authentication (MFA) Software?](#who-uses-multi-factor-authentication-mfa-software)
- [Challenges with Multi-Factor Authentication (MFA) Software](#challenges-with-multi-factor-authentication-mfa-software)
- [Which Companies Should Buy Multi-Factor Authentication (MFA) Software?](#which-companies-should-buy-multi-factor-authentication-mfa-software)
- [How to Buy Multi-Factor Authentication (MFA) Software](#how-to-buy-multi-factor-authentication-mfa-software)

## Learn More About Multi-Factor Authentication (MFA) Software

### What You Should Know About Multi-Factor Authentication (MFA) Software
 

 

### What is Multi-Factor Authentication (MFA) Software?
 

The main purpose of using multi-factor authentication (MFA) software is for increased security when users log in to accounts. Companies use this software to ensure only authorized users—such as employees, contractors, or customers have secure access to specific company accounts. This helps prevent both insider threats, such as unauthorized employees from accessing sensitive data, and external threats, like cybercriminals deploying phishing attacks for data breaches, from accessing restricted accounts. 

 

MFA requires users to complete additional authentication steps to prove their identity prior to being granted access to applications, systems, or sensitive information. The software helps secure accounts by providing additional security using a layered, multi-step authentication approach. Generally, the first step to authenticate a user’s identity includes a standard username and password login process. After this initial login attempt, the second step might require users to enter a code provided by a software app on a mobile device, a hardware token like a key fob, or a code sent to a user via (SMS) text message, email, or phone call. Other authentication steps might include presenting a biometric like a fingerprint or a faceprint, or presenting other identifying signals like the user’s typical IP address, their device ID, or via behavioral factors verified by risk-based authentication (RBA) tools.

 

**What Does MFA Stand For?**

 

MFA stands for multi-factor authentication. It requires two or more different authentication factors. This software may also be referred to as two-factor authentication (2FA) or two-step verification when employing exactly two different authentication factors. 

 

**What are the factors of authentication?**

 

MFA software requires users to authenticate with some or all of the following five factors:

 

**Single-factor authentication:** Single-factor authentication requires users to authenticate with something they know. The most common single-factor authentication is password-based authentication. This is considered insecure because many people use weak passwords or passwords that are easily compromised.

 

**Two-factor authentication:** Two-factor authentication requires users to authenticate with something they have. It requires users to provide the information they have, usually, a code provided by an authenticator app on their mobile devices, SMS or text message, software token (soft token), or hardware token (hard token). The code provided can be either an HMAC-based one-time password (HOTP) which does not expire until used, or a time-based one-time password (TOTP) that expires in 30 seconds.

 

**Three-factor authentication:** Three-factor authentication requires users to authenticate with what they are. It takes into account something unique to the user such as biometric factors. They can include fingerprint scans, finger geometry, palmprint or hand geometry scans, and facial recognition. Using biometrics for authentication is becoming increasingly common as biometric logins on mobile devices, including facial recognition software and fingerprint scanning capabilities, have gained in popularity among consumers. Other biometric authentication methods, such as ear shape recognition, voiceprints, retina scans, iris scans, DNA, odor identity, gait patterns, vein patterns, handwriting and signature analysis, and typing recognition, have not yet been widely commercialized for MFA purposes.

 

**Four-factor authentication:** Four-factor authentication requires users to authenticate with where they are and when. It considers a user’s geographic location and the time it took for them to get there. Usually, these authentication methods do not require a user to actively authenticate this information, instead, this runs in the background when determining a specific user’s authentication risk. Four-factor authentication verifies a user’s geolocation, which points to where they currently are and their geo-velocity, which is the reasonable amount of time it takes for a person to travel to a given location. For example, if a user authenticates with an MFA software provider in Chicago and 10 minutes later attempts to authenticate from Moscow, there is a security issue.

 

**Five-factor authentication:** Five-factor authentication requires users to authenticate with something they do. It relates to specific gestures or touch patterns that users generate. For example, using a touch-screen enabled with a relatively new OS, that supports the feature, users can create a picture password where they draw circles, straight lines, or tap an image to create a unique gesture password.

 
#### What Types of Multi-Factor Authentication (MFA) Software Exist?
 

There are several kinds of MFA software. In addition to standard MFA functionality, many companies are moving toward [RBA](https://www.g2.com/categories/risk-based-authentication) software, also known as intelligent MFA, which uses risk monitoring to determine when to request users for authentication. The different types of authentication methods can include:

 

**Mobile apps:** A common way users prefer to authenticate is using MFA software’s mobile app.

 

[**Software token**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/software-token) **:** Software tokens enable users to use MFA mobile apps including wearable devices. Using software tokens is considered more secure than using OTP via SMS, since these messages can be intercepted by hackers. Software tokens can be used when offline, making it convenient for end users who may not have access to the internet.

 

[**Push notifications**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/mobile-push-multi-factor-authentication-mfa) **:** Push notifications make authentication simple for end users. A notification is sent to a user’s mobile device asking them to approve or deny the authentication request. Convenience is crucial for user adoption of MFA tools.

 

[**Hardware token**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/hardware-token-based) **:** Hardware tokens are pieces of hardware users carry with them to authenticate their identity. Examples include OTP key fobs, USB devices, and smart cards. Common issues with hardware tokens include the hardware’s expense plus the added cost of replacements when users lose them.

 

**One-time passwords (OTP) via SMS, voice, or email:** Users who can’t use mobile apps on their phones can opt to use OTP sent to their mobile devices via SMS text message, voice call, or email. However, receiving authentication codes via SMS is considered one of the least secure ways to authenticate users.

 

[**Risk-based authentication**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/risk-based-authentication) **(RBA) software:** RBA, also known as intelligent or adaptive MFA, uses real-time information about end users to evaluate their risk and prompt them to authenticate when needed. RBA software analyzes IP addresses, devices, behaviors, and identities to set personalized authentication methods for each distinct user attempting to access the network. 

 

**Passwordless authentication:** Passwordless authentication, also known as invisible authentication, relies on RBA factors such as location, IP address, and other user behaviors. Push notifications are considered passwordless authentication, as a user is not required to enter a code, but merely asked to accept or reject an authentication request.

 

[**Biometrics**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/biometric) **:** Biometric authentication factors, such as facial and fingerprint recognition, are gaining popularity among consumers, and therefore, MFA software providers are beginning to support them. Currently, other biometric factors, such as iris scanning, are not available in MFA tools. One issue with using biometrics for authentication is that once they are compromised, they are compromised forever.

 

**MFA as a service:** Tying in with a company’s cloud-based directories, some MFA providers offer cloud-based MFA as a service solution. These often support multiple authentication methods including push notifications, software tokens, hardware tokens, online and offline authentication, and biometrics.

 

**On-premises MFA:** On-premises MFA solutions run on a company’s server. Many software vendors are phasing out these kinds of MFA solutions and pushing customers to cloud-based solutions.

 

**Offline-available MFA:** Users who need to authenticate, but do not have access to the internet, can use MFA solutions with offline support. For example, many federal employees work in controlled, secure environments and might not have access to the internet. Federal government civilian employees might use personal identity verification (PIV) cards to authenticate, while the Department of Defense employees authenticate using a common access card (CAC). For general civilians, they can authenticate offline using a mobile app with offline access to OTPs or one that uses a hardware-based U2F security key. 

 

**Enterprise solutions:** Companies that manage MFA deployments to many users need robust solutions and will opt for software with administrator consoles, endpoint visibility, and connect with single sign-on (SSO) software.

 

### What are the Common Features of Multi-Factor Authentication (MFA) Software?
 

The following are some core features within MFA software that can help users authenticate via multiple modalities.

 

**Multiple authentication methods:** To meet diverse needs, end users may like to authenticate in different ways. These might include OTPs sent via SMS, voice, email, push notifications sent to mobile devices, biometrics like fingerprints or facial recognition, hardware tokens such as key fobs, or fast identity online (FIDO) devices. Different software offer various kinds of authentication methods. It’s important to consider what type of authentication would work best for a specific organization.

 

**Supports access types:** Ensuring MFA software works with a company’s existing cloud applications, local and remote desktops, web, VPN, and other applications is important.

 

**Prebuilt APIs:** Developers adding MFA software in their applications may seek a provider with a prebuilt API for ease of development. Many software providers offer branded MFA functionality to maintain the look and feel of a developer’s own applications.

 

**Supports FIDO protocols:** FIDO is a set of protocols based on public-key encryption created by the FIDO Alliance that is more secure than OTPs. FIDO supports authentication of almost any type, including USB, near-field communication (NFC), and Bluetooth. [FIDO protocols](https://learn.g2.com/fido) are the basis of passwordless authentication.

 

**Self-registration and self-help portals:** Positive user experience is critical for end-user adoption of MFA software. Many providers offer self-registration processes for end users, as well as self-service portals which save the deployment team’s time.

 

**Administrator tools:** Administrators need tools to help them be most effective in deploying MFA software, as well as meeting company policies. Some MFA providers allow administrators to limit MFA to specific IP addresses or applications and specific geographical or secure locations. Many MFA tools have policy settings that restrict end users from using jailbroken devices. When employees leave or change roles, some MFA providers offer automatic deprovisioning features.

 

Other Features of Multi-Factor Authentication Software: [Backup Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/backup), [Biometric Factor Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/biometric-factor), [Compound Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/compound), [Email Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/email), [Hardware Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/hardware), [Mobile SDK Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/mobile-sdk), [Multi-Device Sync Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/multi-device-sync), [Phone Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/phone), [Point Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/point), [Risk-based Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/risk-based), [SMS Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/sms), [Voice-Based Telephony Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/voice-based-telephony), [Web SDK Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/web-sdk)

 

### What are the Benefits of Multi-Factor Authentication (MFA) Software?

**Security:** The main purpose of MFA software is for increased security when logging in to accounts. Companies use this software to ensure that only authorized users can log on and have access to specific company accounts. This helps the company prevent both insider threats, such as unauthorized employees, and external threats, like hackers, from accessing restricted accounts.

**Simplified login processes:** Another reason businesses use MFA software is to simplify login processes for their employees. Passwords can be a hassle and are not enough to secure an account anymore. Considering the number of accounts users have, many people struggle to remember their passwords and reuse weak or compromised passwords across multiple accounts. Because of password fatigue, companies need ways to secure their employees' accounts while keeping the process simple for end users. MFA can reduce, and in some instances entirely remove the need for passwords.

**Improve customer experience:** Developers use MFA software to increase security while simplifying login processes for their customers by embedding MFA tools in their applications. Trust is paramount for a company's success, so encouraging customers and other end users to secure their accounts is essential. Application developers are increasingly implementing MFA in the design of their applications.

**Save time for helpdesk teams:** MFA software also improves productivity for help desk teams who deploy these tools to employees. Many of these tools are easy to install and have simple interfaces, contributing to widespread adoption. Many include self-help tools that free up help desk team members' time.

**Meet regulatory compliance:** Some regulatory compliance rules, such as payment processing and healthcare regulations, require that MFA software be set up on user accounts.

### Who Uses Multi-Factor Authentication (MFA) Software?

Everyone--from individual users to company employees and customers--should use MFA software to protect their accounts. It is even more important to use it to secure email accounts and password vaults to reduce the risk of being hacked. There are free versions of MFA software available for individuals and light users, as well as enterprise-level software available with added functionality for corporate deployments.

**Individuals:** individuals use MFA software to protect their personal accounts including email, password vaults, social media, banking, and other apps.

**Administrators:** Administrators or help desk technicians deploy MFA software to their colleagues. With large deployments, many administrators seek an MFA solution that provides a robust administrator platform to help with provisioning, deprovisioning, and setting risk policies.

**End users:** End users, like company employees or customers, use MFA software on a daily basis. Accessible solutions with easy usability increase the adoption of these tools, improving security. Presently, many MFA software deployments utilize mobile device applications in the process.

**Developers:** Developers, engineers, and product teams use MFA software to ensure the applications they’ve built are secure for end users. While some developers might choose to build their own MFA software, many are embedding existing MFA software solutions in their apps using APIs that allow developers’ software to integrate with the MFA software.

#### Software Related to Multi-Factor Authentication (MFA) Software

Related solutions include:

[Passwordless authentication software](https://www.g2.com/categories/passwordless-authentication) **:** Passwordless authentication is a type of MFA software that eliminates a password as an authentication type. Instead of using passwords (something the user knows), passwordless authentication relies on authenticating a user via other means, such as something a user has (like a trusted mobile device or a hardware security key) and something that they are (for example, scanning their fingerprint).

[Biometric authentication software](https://www.g2.com/categories/biometric-authentication) **:** Biometric authentication software is a type of MFA software that helps improve security for networks, applications, and physical locations by requiring biometric factors as an additional access qualifier. Biometric authentication tools utilize physical characteristics including facial, fingerprint, or voice recognition, to verify a user’s identity.

[Risk-based authentication software](https://www.g2.com/categories/risk-based-authentication-rba) **:** RBA software is a type of MFA software that analyzes contextual factors like the user’s IP addresses, devices, behaviors, and identities to set customized authentication methods for each individual user attempting to access the network. Non-suspicious users accessing applications from known devices, locations, and networks may be automatically signed in. Suspicious users may be required to provide step-up authentication methods, such as inputting an SMS code, biometric verification, or email confirmation actions to properly verify their identity.

[Single sign-on (SSO) software](https://www.g2.com/categories/single-sign-on-sso) **:** SSO software is an authentication tool that provides users with access to multiple applications or datasets without requiring multiple logins through the use of federation. Many SSO solutions have MFA functionality native within their software.

[Identity and access management (IAM) software](https://www.g2.com/categories/identity-and-access-management-iam) **:** IAM software authenticates workforce users, provides access to systems and data, tracks user activity, and provides reporting tools to ensure employees comply with company policies. MFA is one component of this software.

[Customer identity and access management (CIAM) software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) **:** Businesses use CIAM software to manage customer user identities and offer those customers a secure, seamless login experience for the company’s websites, applications, and other online services. MFA is one component of this software. CIAM software also allows businesses to manage customer identities, preferences, and profile information at scale. These solutions enable customers to self register for services, login and authenticate, and manage their own user profiles, including consent and other preferences.

[Identity verification software](https://www.g2.com/categories/identity-verification): Businesses verify user identities to create trust online and offline, prevent identity fraud, and comply with privacy and anti-fraud regulations using identity verification software. This is different from authentication. With identity verification, companies are trying to verify who an unknown person is (1:N match). With authentication, however, a company is trying to ensure that the person logging in is indeed the known person they already know (1:1 match).

### Challenges with Multi-Factor Authentication (MFA) Software

**MFA methods:** It is important to choose the best MFA methods for the workforce. For example, if the workforce cannot carry mobile phones to their job sites—such as those in manufacturing, healthcare, or government roles—businesses must consider using a hardware token. If the workforce often needs to authenticate themselves while they are not online, businesses should choose a solution that allows offline authentication. 

**User adoption:** Unlike many security tools that information security professionals deploy in the background, MFA tools are used by everyday users. It is important to properly train employees and ensure they understand how to use these tools.

### Which Companies Should Buy Multi-Factor Authentication (MFA) Software?

All companies that have end users accessing important company resources should authenticate their users’ identities prior to granting access. Given that usernames and passwords are easily hacked, having a second or third form of authentication is advisable. 

**All companies:** Any company that wants to ensure that only verified, permissioned people--such as employees, contractors, or customers--have access to company accounts.

**Regulated industries:** While all companies should secure their resources, companies operating in regulated industries may be required by industry standards or law to do so. For example, many businesses that process credit card payments are subject to the Payment Card Industry Data Security Standard (PCI DSS) compliance standards that require MFA on their accounts. Similarly, the [European Union Payment Services Directive](https://eur-lex.europa.eu/eli/dir/2015/2366/oj) requires strong customer authentication for electronic payments. Additionally, other bodies, such as the [Health Insurance Portability and Accountability Act (HIPAA)](https://www.hhs.gov/hipaa/for-professionals/security/guidance/index.html) for healthcare and the [Sarbanes-Oxley Act (SOX)](https://legcounsel.house.gov/Comps/Sarbanes-oxley%20Act%20Of%202002.pdf) for finance and accounting, require strong authentication processes.

### How to Buy Multi-Factor Authentication (MFA) Software

#### Requirements Gathering (RFI/RFP) for Multi-Factor Authentication (MFA) Software

As the buyer develops their list of requirements and priorities for selecting MFA software, they must keep these items in mind:

**End user use cases** : Determining the company’s end-user use cases is essential. The buyer should also classify the users they are trying to authenticate--are they employees, contractors, or customers? For example, employees may be able to use authentication methods such as hardware tokens and biometrics, while customers might rely on in-app mobile pushes or OTPs sent via email, SMS, or phone. 

**Authentication methods** : The buyer must determine the types of authentication methods that will and will not work for their end users. Are there limitations on the types of factors that the employees can use? For example, if employees in a manufacturing facility or healthcare unit cannot carry a mobile phone with them, authentication factors requiring a mobile device may not be suitable.

**Licenses needed** : Buyers must determine how many licenses are needed for their end users and if there are different license types based on user type.

**Business segment or region-specific solution** : If someone is looking for software tailored to the small businesses segment versus mid-market or enterprise segments, they have to be clear in their RFP about this. Similarly, if the buyer needs a tool that works well in a specific geographical region or language, they should include it in their RFP.

**Integrations:** The buyer must determine which integrations are important to their company.

**Timeline:** The company must decide how quickly they need to implement the solution.

**Level of support:** Buyers should know if they require high-quality support or if they prefer implementing the solution in house.

#### Compare Multi-Factor Authentication (MFA) Software Products

**Create a long list**

There are hundreds of MFA solutions available on the market, which can be daunting to sift through. It is best to narrow the list of potential vendors based on the features that are most important to the organization, such as the type of authentication available to end users. 

Buyers can review MFA products on g2.com, where they can search by languages supported, features such as authentication type, and whether the solution is a point solution for MFA or if MFA is a part of a more comprehensive identity product. Once the buyer has narrowed down the product selection, they can save them in the “My List” on g2.com.

**Create a short list**

After storing the long list of potential MFA products, the list further can be further narrowed down by reading user reviews, checking the product’s ranking on the G2 Grid® report for the Multi-Factor Authentication (MFA) software category, and reading usability ratings.

**Conduct demos**

After researching the options, it is time to conduct demos to ask detailed questions of the vendor and ensure it meets particular business needs. Potential buyers can contact many vendors directly on g2.com to request demos by selecting the “Get a quote” button. At each demo, buyers must be sure to ask the same questions and use case scenarios to best evaluate each product. 

#### Selection of Multi-Factor Authentication (MFA) Software

**Choose a selection team**

The software selection team should be a handful of people representing different areas of the business. Personas should include the ultimate decision maker, IT or security administrators, and end users. It is important to include at least one end user on the selection team because end-user adoption is critical to the success of this software solution.

**Negotiation**

When negotiating a contract, typically longer length contracts and larger license counts can improve discounting. 

**Final decision**

Prior to making a final decision on which tool to purchase, buyers should ask the vendor if they offer a trial period to test with a small number of users before going all in on the product. If the tool is well received by end users and administrators, businesses can feel more confident in their purchase.