Ping Identity
The Ping Identity Platform is a comprehensive control plane that secures digital interactions across customers, workforce, partners, and AI agents. Trusted by a proven install base of the world’s largest enterprises, the platform guarantees high stability, resiliency, and uptime. It combines Core IdP Services with Universal Services to cover the entire identity lifecycle: Manage (lifecycle, relationship, and directory data), Access (SSO, MFA, passwordless, authorization, and JIT privileged access), Govern (access requests, reviews, and segregation of duties), Identify (verifiable credentials, identity verification, and zero-knowledge biometrics), Protect (real-time threat protection), and Orchestrate (drag-and-drop journey design). To secure the agentic enterprise, Ping addresses AI across three distinct fronts. We "Protect Against AI" by stopping deepfakes and AI-driven fraud. We "Trust AI" by securing AI agents via strict governance and privileged access controls. We enable teams to "Build with AI" using our AI-first Headless Identity foundation, which allows builders and AI agents to operate Ping programmatically, and Helix embeds AI capabilities directly into our admin consoles to assist with configuration and troubleshooting. Organizations require architectural flexibility to meet stringent security and compliance mandates. Ping offers unmatched hybrid deployment options: Multi-tenant SaaS, Dedicated-tenant SaaS, Self-managed Software, Secure Containers, and government-grade FedRAMP & DoD IL5 environments. Through open standards interoperability and a robust integration marketplace, the platform “works with” your existing stack, supporting a practical extensibility and maturity model that lets you start small and scale. Ping backs this scale with a superior customer experience, expert Customer Care, and a global Partner Network. We prioritize ease of use through multi-modal admin options and accelerators. For example, the PingOne Design Center provides wizard-driven onboarding that generates production-ready authentication flows in under five minutes—eliminating the trade-off between simplicity and enterprise-grade flexibility.
Average Rating: 4.4/5.0
Total Reviews: 136
How Do G2 Users Rate Ping Identity?
- Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
- Multi-Device Sync: 7.7/10 (Category avg: 9.0/10)
- Easy Setup: 7.8/10 (Category avg: 9.0/10)
- Backup: 7.7/10 (Category avg: 8.8/10)
Who Is the Company Behind Ping Identity?
- Seller: Ping Identity
- Company Website:
- Year Founded: 2002
- HQ Location: Denver, CO
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Twitter: @pingidentity
42,053 Twitter followers -
LinkedIn® Page: www.linkedin.com
2,377 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Information Technology and Services, Financial Services
- Company Size: 70% Large, 21% Medium
What Do G2 Reviewers Say About Ping Identity?
AI-generated summary from verified user reviews
Pros
- Users value the responsive customer management of Ping Identity, appreciating their willingness to adapt and collaborate effectively.
- Users appreciate the ease of use of Ping Identity, finding it simple to configure and manage applications.
- Users value the flexible app configuration capabilities of Ping Identity, enhancing their management and maintenance workflow.
- Users value the ease of app configuration and management with Ping Identity, simplifying their administration tasks.
- Users value the responsive customer support of Ping Identity, appreciating their approachability and adaptability to needs.
Cons
- Users find the limited features of Ping Identity restrictive, particularly in terms of customization and ease of setup.
- Users note authentication issues with Ping Identity, citing confusion in setup and maintenance despite its flexibility.
- Users find the complex administration of Ping Identity challenging, citing confusion in setup and maintenance.
- Users find the complex setup of Ping Identity challenging, impacting their ability to effectively use the product.
- Users find the setup and maintenance confusing for Ping Identity, affecting their overall experience with the product.
What Are Recent G2 Reviews of Ping Identity?
"Centralizes Authentication, User-Friendly UI"
Rating: 4.0/5.0 stars
— Morgan D.
"Strong Enterprise Security with a Smooth User Experience"
Rating: 4.5/5.0 stars
— Ramesh B.










