--- title: RSA SecureID Reviews meta_title: 'RSA SecureID Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 111 reviews by the users' company size, role or industry to find out how RSA SecureID works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 111 scale: '5' date_modified: '2026-11-11' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

RSA SecureID Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$

User Insights

Average based on 111 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

RSA SecureID Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is RSA SecureID, and what problem is it built to solve?

RSA SecureID is used for multi-factor authentication, adding a token-based verification step to logins for company systems and networks. Users rely on it particularly for securing remote and VPN access.

What company sizes and industries is RSA SecureID the best fit for?

RSA SecureID appears most relevant to enterprise and mid-market organizations, with users represented across several industries. The strongest clusters include:
  • Company size — Enterprise: The most prominent size segment in the positive user experience.
  • Company size — Mid-market: Also a recurring segment among positive users.
  • Industry — Technology and IT services: A prominent use area for securing systems and remote access.
  • Industry — Financial services and banking: Users apply it to protect access to sensitive systems and information.
  • Industry — Insurance and healthcare: Users describe securing work applications and data in these settings.

What customer support options does RSA SecureID provide, and how do users find the overall support experience?

Support options include a knowledge base, email/help desk, and FAQs or a forum. The support experience is positive in comments about technical and customer service, while setup and token issues can still require help from an organization’s IT team.

What features or capabilities could make RSA SecureID even more useful?

RSA SecureID could be more convenient with smoother setup and token management, alongside clearer guidance for users. Improvements users would value include:
  • Make setup and provisioning simpler: Reduce the effort involved in initial installation, issuing tokens, and configuring mobile access.
  • Improve code timing controls: Give users more flexibility when a passcode is about to expire, such as clearer countdowns or an easier way to get the next code.
  • Simplify device changes: Make it easier to transfer or reactivate tokens when users replace a phone.
  • Clarify the user experience: Make instructions, navigation, and authentication-status messages easier to understand.

Is RSA SecureID considered safe and secure for handling data?

Users describe RSA SecureID as an added layer of protection for logins to company networks, applications, and remote systems. Token-based verification helps them feel more confident that access is limited to authorized users, though lost devices or tokens and occasional authentication problems can create practical complications.

RSA SecureID Reviews (111)

Reviews

RSA SecureID Reviews (111)

4.4
111 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Ankur V.
AV
Ankur V.
Assistant VP
Small-Business (50 or fewer emp.)
"Secure Multi-Factor Authentication in a Trusted Environment"
4.5/5
What do you like best about RSA SecureID?

Offers multi factor authentication and secure environment Review collected by and hosted on G2.com.

What do you dislike about RSA SecureID?

high cost, physical token, chances of being stolen Review collected by and hosted on G2.com.

Verified User in Investment Banking
UI
Verified User in Investment Banking
Enterprise (> 1000 emp.)
Originally submitted 3/13/2025
"Cybersecurity expert in IoT/OT security, MFA, threat detection, and compliance."
5/5
What do you like best about RSA SecureID?

The best aspects of RSA SecurID are its strong security, reliability, and flexibility for multi-factor authentication (MFA). It provides time-based OTPs, ensuring secure access to critical systems without relying solely on passwords. Review collected by and hosted on G2.com.

What do you dislike about RSA SecureID?

RSA SecurID is secure and reliable, but it has drawbacks. Hardware tokens can be lost or costly to replace, while setup and management can be complex. Compared to modern MFA solutions, manual OTP entry feels outdated. Additionally, licensing and maintenance costs make it less cost-effective than cloud-based alternatives. Review collected by and hosted on G2.com.

Verified User in Supermarkets
US
Verified User in Supermarkets
Mid-Market (51-1000 emp.)
"Great way to add coupons to customer account to use in the store if set up properly"
3.5/5
What do you like best about RSA SecureID?

Links to our customer database giving them access to clip coupons to add to their accounts. Review collected by and hosted on G2.com.

What do you dislike about RSA SecureID?

Often customers create new accounts or link to wrong accounts when they sign up online and don't put their account number in. It needs to have better instructions for customers on how to create an account and not just let them sign up with a new one. This has added a lot of extra work for our customer service department, spending endless hours on the phone fixing customers' accounts every day, deterring us from doing our regular jobs. Also, when coupons don't work for multiple reasons. Review collected by and hosted on G2.com.

MRINAL B.
MB
MRINAL B.
Development Officer
Small-Business (50 or fewer emp.)
"RSA SecurID: Elevating Security to a Symphony of Digital Intelligence"
4/5
What do you like best about RSA SecureID?

RSA SecurID Risk-Based Authentication stands as a cybersecurity sentinel, transcending traditional paradigms. Imagine it as a digital chameleon, dynamically adapting to user behavior. It discerns not just passwords but the subtleties in your digital dance, a symphony of actions that forms a unique signature. This isn't mere gatekeeping; it's intelligent custodianship. By scrutinizing patterns and anomalies, it functions like a cognitive gatekeeper, granting access based on informed confidence. It's the fusion of user identity and behavioral analytics, a security tango where the system learns the rhythm of normalcy and detects the discord of potential threats. RSA SecurID Risk-Based Authentication is not just a security protocol; it's a harmonious blend of human interaction and machine intelligence, orchestrating protection in a nuanced and adaptive symphony of defense. Review collected by and hosted on G2.com.

What do you dislike about RSA SecureID?

RSA SecurID has considerations: high costs for implementation, dependence on physical tokens or mobile apps posing risks if lost, integration complexities into existing systems, potential user resistance due to added steps, and the need for robust mobile device security. Additionally, as with any cryptographic system, staying vigilant for algorithm vulnerabilities is crucial. Review collected by and hosted on G2.com.

NK
ned k.
Mid-Market (51-1000 emp.)
"RSA SecurID"
5/5
What do you like best about RSA SecureID?

In our organization, RSA SecurID Authentication Manager takes the risk out of Multi Factor user access for authorized personnel. Customer Service and Technical support is outstanding. Review collected by and hosted on G2.com.

What do you dislike about RSA SecureID?

Nothing to dislike. Our Organization has utilized RSA SecurID products for several years. Review collected by and hosted on G2.com.

Vijay Kumar T.
VT
Vijay Kumar T.
Deputy Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"RSA Securid review"
4/5
What do you like best about RSA SecureID?

Easy to use, very rarely gives issues, you are connected to the network securely Review collected by and hosted on G2.com.

What do you dislike about RSA SecureID?

When I was using this software I need to carry the device for the authentication code which was kind of demerit. Later they released the app I guess. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Never had a problem"
5/5
What do you like best about RSA SecureID?

It is easy to use. The token has never delayed my productivity and was easy to update when I needed to. Review collected by and hosted on G2.com.

What do you dislike about RSA SecureID?

The downside of SecurID is that the app needs to be on a smartphone and connected to the internet/cellular service, but that is common for two-factor authenticator apps. Stored accessible codes would be great. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"VPN authenticator via RSA secure id for remotely used or collaboration"
4/5
What do you like best about RSA SecureID?

RSA secure id is very important for vpn environment.

It has support client management access via xenapp server.

It can be easily handle to provide access to end user to support remotely task.

It is very protective against security threat. Review collected by and hosted on G2.com.

What do you dislike about RSA SecureID?

If it loss then you can't recover easily.

Some challenge you might face to login your virtual system or site.

Easy to use Review collected by and hosted on G2.com.

Serdar S.
SS
Serdar S.
IT Security Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 1/27/2023
"Two Factor Authentication and Security Solution"
5/5
What do you like best about RSA SecureID?

One of the good things about RSA (SecuriD) is that it can be integrated into the system as security. With the TWO factor feature, we can make processes safe. Its interface is user friendly. Review collected by and hosted on G2.com.

What do you dislike about RSA SecureID?

In physical rsa keys, it is a little difficult to understand that the password is process lock in lock states, so it can be bad. Active directory integration processes are difficult and cumbersome. Review collected by and hosted on G2.com.

Naveen K.
NK
Naveen K.
Senior Product Analyst
Enterprise (> 1000 emp.)
"Industry Standard for two-factor authentication (2FA) solution"
4.5/5
What do you like best about RSA SecureID?

SecurID can be integrated with many systems and applications, including remote access VPNs, cloud-based applications, and on-premises systems. We used this in both remote environments as well as an inhouse office environments. Review collected by and hosted on G2.com.

What do you dislike about RSA SecureID?

Once one of our colleague's pins was lost in travel. These hardware tokens are costly to replace, and the authentication process took us around 2 weeks to implement. Review collected by and hosted on G2.com.

Questions about RSA SecureID? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What are the benefits and drawbacks of using SecurID for identity and access management?

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GU
Guest User

What is RSA Fraud & Risk Intelligence Suite used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$
RSA SecureID Comparisons
RSA SecureID Features
Multiple Operating system support
Multi-Domain Support
Cross Browser support
Endpoint access
Local Access
Remote Access
Authentication User experience
Supports Required Authentication systems
Multi-Factor Authentication
Ease of installation on server
Password Policy Enforcement
Ease of connecting applications