G2

Diondre D.

Cybersecurity Analyst I

Mid-Market (51-1000 emp.)

9/29/2025

"Valuable New Features, but Better Communication Would Help"

5/5

What do you like best about Keeper Password Manager?

We've begun using Keeper Secrets Manager within our development environment since my original post. It provides a secure and centralized way to manage application secrets, API keys, and credentials without hardcoding sensitive information into scripts or code repositories. From the perspective of me a security analyst, this has greatly helped reduce risk while supporting ours developers. We've also started using Keeper's One-Time Share and Self-Destructing Password features, which provide a secure way to internally and externally share credentials with contractors which while also limiting exposure and ensuring sensitive information isn't accessible longer than necessary. Review collected by and hosted on G2.com.

What do you dislike about Keeper Password Manager?

One area I'd like to see improved is communication around new features and capabilities. We've had to learn about several useful additions, such as Secrets Manager, One-Time Share, and Self-Destructing Passwords, primarily through webinars and internal word of mouth rather than direct outreach from our reps. I know my team would appreciate it if account representatives were more proactive in sharing new features and offering demos as they become available. Like many IT and security teams, we're busy and don't always have time to regularly explore the console, so proactive guidance would help ensure we're getting the most value from the platform. Review collected by and hosted on G2.com.

What problems is Keeper Password Manager solving and how is that benefiting you?

Keeper has helped us address the issue of scattered and insecure password storage within our teams. Previously, we kept passwords in browsers, spreadsheets, or sometimes even shared them over email, which was clearly neither safe nor sustainable. With Keeper, all our credentials are now stored securely in a single location, and we have the ability to control who can access specific information. The built-in password generator has also made it easier for us to avoid weak or reused passwords by encouraging the use of strong, unique ones. For our team, being able to share credentials securely and immediately revoke access when someone leaves or changes roles has been a significant advantage, providing us with much greater control and visibility from a security perspective. Review collected by and hosted on G2.com.