The pricing structure works well for our company. Review collected by and hosted on G2.com.
Unable to separate subdomains. All subdomains are reported as the top-level domain. Review collected by and hosted on G2.com.
Thanks very much for your review and feedback!
I wasn’t able to even try out value mail to set up process was frustrating. I know for a fact that current users of value Mill have not gone through the same issues even though value male stated it was industry standard. My assistant recommended value male because she has other business contacts that currently use value mail, and they even stated that the issues we were running into were nonexistent for them. Review collected by and hosted on G2.com.
Setting up Valimail was a major challenge, and there was no solution to the issues we faced. I don't like the customer service, the support, or the explanations provided. It was a horrible experience overall, leading us to switch back to Mailchimp, which didn't give us setup issues. Valimail claimed to be industry standard, but that wasn't the case. Multiple verification processes that kept us going in a loop. Emails not going out. Review collected by and hosted on G2.com.
I am so sorry that you had a challenging experience with the setup and support. Your feedback is important to us, and I want to make sure that we do better in the future. If you'd like to share more details with me, I can be reached at al.iverson@valimail.com. I hope to hear from you.
