indigitall Reviews & Product Details

What I like most about Indigitall is its ease of use, the high level of delivery and reliability of the system in both Push and SMS, and the close and timely technical support when needed. The interface is clear and allows you to create, segment, and send SMS in very few steps. Both Push and SMS have a fast and consistent delivery rate. Additionally, we have achieved several automations and advanced segmentation, and the technical team is always available. The initial setup was super simple, and it was implemented in less than a month. Review collected by and hosted on G2.com.

I would like to perhaps strengthen the reports or reports that the tool gives us. Review collected by and hosted on G2.com.

I like the integration of logical flows in push notifications and segmentation because it ensures that the message reaches each user through the most effective channel. I also appreciate being able to segment by website events and send personalized communications. The AI that optimizes the sending time is excellent, as it analyzes the best time for the user to see the push notification. Additionally, indigitall has been a great help within our client's digital strategy. The initial setup is simple and easy to learn. Review collected by and hosted on G2.com.

I don't like that the visual interface of the platform is not very user-friendly, especially in terms of order. Also, when implementing push notifications, sometimes finding metrics can be a bit complicated compared to other self-service platforms. Review collected by and hosted on G2.com.

I like how indigitall allows me to engage with our customers across multiple channels like mail, chatbot, and Slack, centralizing different channels so we can manage them in one place. I appreciate combining inbound and outbound communications in a single channel. I also find the insights from customers' journeys in our application valuable. The initial setup of indigitall was very easy Review collected by and hosted on G2.com.

All my current expectations are managed and the solution goes even beyond what I thought was possible. Review collected by and hosted on G2.com.

Lo que más me gusta de Indigitall es lo fácil que es crear y programar campañas. También aprecio mucho su capacidad para construir recorridos automatizados utilizando sus funciones de retargeting. Review collected by and hosted on G2.com.

Por el momento, no tengo quejas importantes. La plataforma está satisfaciendo muy bien nuestras necesidades actuales. Dicho esto, como con cualquier herramienta, siempre hay espacio para mejoras continuas a medida que nuestros casos de uso evolucionan y nuestros requisitos cambian con el tiempo. Review collected by and hosted on G2.com.

I love the ease with which I can communicate with technicians through indigitall, as I can significantly reduce the volume of calls and manage communications efficiently by using the chat. The setup process was very simple and liberating, allowing me to filter and prioritize responses according to need. I value the speed, notifications, and the ability to transfer chats that allow me to effectively manage communication in different provinces. It is also very useful to be able to see the conversation history, something that reminds me of WhatsApp for its practicality. Review collected by and hosted on G2.com.

it does not need any improvement for my usual use. It is perfect. Review collected by and hosted on G2.com.

I really like the intuitive interface of indigitall, and its statistics are excellent for decision-making. I also appreciate the use of their tools that help optimize time, as well as the various options they offer to impact the user at the right moment. Additionally, I find it to be a very useful and comprehensive tool. The initial setup was quite easy, and the support from the indigitall team was quick and met expectations. Review collected by and hosted on G2.com.

The statistics section could be complemented with simpler graphs. I would like to have more graphs that allow summarizing the data more easily. Review collected by and hosted on G2.com.

I use indigitall to manage and automate our omnichannel marketing campaigns, focusing on personalization to increase engagement. The omnichannel unification makes it invaluable, allowing us to manage a single customer profile and orchestrate seamless journeys across different channels like push, inapp, and WhatsApp, all from one platform. I really like how easy and intuitive it is to use, and their advanced segmentation and personalization tools are a big plus. The initial setup was very easy. Additionally, their API integrates well with our CRM, making our processes smoother. The cost efficiency combined with true omnichannel unification were key reasons we switched to indigitall from Customer.io. Review collected by and hosted on G2.com.

While the interface is intuitive for basic functions, the initial learning curve for advanced features could be smoother. More detailed documentation and video tutorials would be helpful. They should focus on high level use cases that could be beneficial for new users but advanced needs. Review collected by and hosted on G2.com.

I use indigitall for mass sending of text messages and push notifications for my marketing campaigns daily. What I like is that it shows me detailed metrics of the campaigns I have sent and allows me to have the history of all my campaigns. This helps me understand how many people read or click on the messages, know which ones are more appealing, and at what time it is best to send campaigns. The initial setup was very simple, and the indigitall team is always attentive in case we have questions. I really think it is a good work tool. Review collected by and hosted on G2.com.

I would like that when presenting the metrics, there are no errors and I could have the visual immediately. In text messages, sometimes it takes up to 10 minutes to display the statistics. I want the numbers to be shown in real time and in a more detailed way, not just those who clicked, like the time they opened the message, from which device it was, and if they returned to the text message at any additional time. Review collected by and hosted on G2.com.

I like that Indigitall is a super reliable platform for digital marketing and customer loyalty. What I like the most is that it allows me to optimize work times. I can communicate with my clients through messages, maintaining a fluid communication that resolves doubts and provides more information, making clients feel well attended to and more trusting. Additionally, it is easy to use, even for me who is just starting. Review collected by and hosted on G2.com.

I'm doing very well, there's nothing I don't like. Review collected by and hosted on G2.com.

I love how easy and intuitive the setup of indigitall was, which greatly facilitated the initial process. I appreciate being able to create skills and configure them, as this is very intuitive and useful for our daily use. Indigitall has allowed us to save a lot of time by providing quick responses to our customers through WhatsApp. The ability to see advisors' skills in real-time and configure the bots is extremely useful and significantly benefits our workflow. I highly value the stability of the software, as it has provided us with reliable service since our implementation. Additionally, I would consider acquiring indigitall again due to its easy setup and stability, and I have not found any defects so far. I would highly recommend it to others with a score of 10 out of 10. Review collected by and hosted on G2.com.

I find everything, in my opinion, excellent. Review collected by and hosted on G2.com.