--- title: indigitall Reviews meta_title: 'indigitall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 456 reviews by the users' company size, role or industry to find out how indigitall works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 456 scale: '5' date_modified: '2026-07-22' parent_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- # indigitall Reviews **Vendor:** indigitall **Category:** [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots) **Average Rating:** 4.8/5.0 **Total Reviews:** 456 ## About indigitall indigitall is a comprehensive customer engagement platform built to deliver seamless, personalized experiences across every digital touchpoint. By unifying all your inbound and outbound communication channels—including push notifications, WhatsApp, and advanced AI Agents—we provide the tools for you to genuinely understand your audience. This holistic approach empowers brands to launch automated, targeted campaigns that not only boost engagement but directly drive conversion and long-term customer value. To learn more, visit indigitall.com. ## indigitall Pros & Cons **What users like:** - Users find indigitall incredibly **easy to use** , with intuitive navigation and efficient campaign management across multiple channels. (43 reviews) - Users appreciate the **helpful support team** of Indigitall, enhancing confidence and simplifying daily tasks effectively. (38 reviews) - Users commend the **responsive customer support** of Indigitall, appreciating quick and helpful answers to their queries. (27 reviews) - Users find Indigitall **highly useful** for client communication, enabling effective digital campaigns with real-time analysis and support. (27 reviews) - Users praise Indigitall for its **smart automation** , which significantly enhances communication and boosts audience engagement. (26 reviews) - Users find the **intuitive interface** of Indigitall enhances usage frequency and team integration, ensuring smooth operation. (26 reviews) - Users value the **ease of communication** with Indigitall, effectively engaging customers across multiple channels. (21 reviews) - Features (20 reviews) - Integrations (19 reviews) - Multichannel Marketing (15 reviews) **What users dislike:** - Users note a **learning curve** for advanced features, suggesting clearer guidance could enhance the experience for beginners. (16 reviews) - Users note a **steep learning curve** with Indigitall, which can challenge those new to advanced features and tools. (10 reviews) - Users note that **feature complexity** can be overwhelming initially, especially for smaller teams without technical experience. (9 reviews) - Users find the **integration issues** with Salesforce Marketing Cloud and other tools to be cumbersome and complex. (8 reviews) - Users find the platform **not intuitive** , noting that clearer guidance and error messages would enhance the experience. (7 reviews) - Complexity (6 reviews) - Users find **limited customization options** frustrating, especially for templates and the initial setup process. (5 reviews) - Missing Features (5 reviews) - High Complexity (4 reviews) - Integration Difficulty (4 reviews) ## indigitall Reviews ### 1. How does Indigital connect us with the clients **Rating:** 5.0/5.0 stars **Reviewed by:** Angel G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about indigitall?** The best thing we have with Indigitall is the ease and options for creating campaigns, we have many options to connect with customers. **What do you dislike about indigitall?** Unfortunately, we do not have a mobile web option to create an emergency campaign from the phone. **What problems is indigitall solving and how is that benefiting you?** The conversion rate compared to other traditional digital channels, with Indigitall the impact on the customer is much greater, in clicks and conversions. ### 2. Effective Multi-Channel Messaging Platform with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Raúl G. | product manager, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about indigitall?** Easy-to-use dashboard with intuitive campaign setup Supports multiple channels: push notifications, in-app messages, email, and WhatsApp Advanced segmentation and automation options Real-time analytics and detailed reports **What do you dislike about indigitall?** Some advanced features can be complex for beginners Limited documentation for API integrations Pricing may not be ideal for very small businesses **What problems is indigitall solving and how is that benefiting you?** Indigitall is helping us solve the challenge of effectively engaging and retaining users across multiple digital channels. Before using the platform, we struggled with fragmented communication strategies and low engagement rates from push notifications and in-app messages. Indigitall centralizes our messaging efforts and enables us to deliver personalized, automated, and timely messages through push, email, WhatsApp, and in-app channels. ### 3. Easy-to-use and versatile tool for managing communication channels **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about indigitall?** A very easy-to-use tool that allows you to create the necessary workflows with the different communication channels it has. **What do you dislike about indigitall?** The initial integration with our ecommerce platform took some time, although this only happens once. **What problems is indigitall solving and how is that benefiting you?** Having the management of different communication channels on a single platform. ### 4. Essential tool for digital marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Marcos F. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about indigitall?** I have been using Indigitall for 5 years and I can only recommend its use to any marketing professional. It is a fundamental tool in our daily routine for communication and interaction with all our audience. Push notifications across different channels allow you to fine-tune the audience you want to impact. This, along with user segmentation, makes it a tool that adds a lot of value to daily work and a very high level of efficiency. To this, we must add the introduction of AI in various functions, which further facilitates all processes. It also has an analytics panel with very useful reports that help you better understand the performance and impact of the work you do. Another element to highlight about the tool is customer support. The speed and friendliness of the people who work at Indigitall make it an added value to have this tool because when there is any doubt or problem, we all appreciate being attended to quickly and well, and they do it. **What do you dislike about indigitall?** Daily calendar to have a better visual management of the programming hours for push notifications. It would be very useful at an organizational level. **What problems is indigitall solving and how is that benefiting you?** Segmented push notifications. Thanks to indigitall, I manage to reach my audience in an individualized and effective way. ### 5. Useful and comfortable **Rating:** 4.5/5.0 stars **Reviewed by:** David F. | Periodista, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about indigitall?** What I find most useful about indigitall is the very simple way in which notifications can be sent and scheduled to be sent through the channels integrated with the application. You can choose if it includes images, an icon, a link, schedule it... A wide range of possibilities. It also allows you to connect various projects simultaneously in a single account, which I find extremely useful to avoid switching between accounts within the same company. The dashboard is clean and easy to use. It doesn't require much effort to learn how to use its basic functionalities and allows you to use it on a daily basis. **What do you dislike about indigitall?** Although I understand why, I think it would be better if higher quality photos could also be used even if the application itself reduces their size automatically. If you don't consider it initially, you can send a notification without a photo. **What problems is indigitall solving and how is that benefiting you?** Allow publishing notifications from our newspaper easily, avoiding the use of more cumbersome applications. ### 6. Right support and integration **Rating:** 5.0/5.0 stars **Reviewed by:** Alberto V. | Technical lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about indigitall?** It's easy and powerfull to integrate the indigitall plugin in hybrids apps. The support is excelent. **What do you dislike about indigitall?** Nothing important, all the problems had been solved in new versions of the plugin. **What problems is indigitall solving and how is that benefiting you?** Push notification in 30 hybrids apps ### 7. Easy and Intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Jordi D. | Digital Media Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about indigitall?** Easy-to-use, intuitive tool that allows for multiple options when sending alerts to devices, focused on targets as needed. **What do you dislike about indigitall?** In recent months, we have found some 'bugs' that, for example, repeat the same alert up to two times in a single dispatch. **What problems is indigitall solving and how is that benefiting you?** Indigitall allows us to send push alerts, schedule them, and choose formats to differentiate ourselves from the competition. ### 8. Friendly access to manage WhatsApp and create emailing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about indigitall?** I liked the user-friendly access of the platforms for managing WhatsApp and creating email campaigns. Overall, the interface feels easy to use and facilitates the management of these tasks. **What do you dislike about indigitall?** Nothing to object to in general; it is a platform that meets all my expectations and fits what I was looking for. **What problems is indigitall solving and how is that benefiting you?** Platform for creating email templates. ### 9. Ease and Proximity in Digital Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos Castillo . | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about indigitall?** I love that Indigitall was the perfect solution for our problem. I appreciate how easy the setup process was, with a very friendly team that helped us. I value the closeness and ease of use, especially the user push functionality, which is extremely useful in our marketing. **What do you dislike about indigitall?** None, as it seems to me everything is perfect **What problems is indigitall solving and how is that benefiting you?** indigitall facilitates the marketing of my product with push notifications, offering closeness and ease of use. ### 10. Easy and very intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Rosario R. | Administrativa, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about indigitall?** It is an easy and very intuitive application that helps us daily to streamline work. **What do you dislike about indigitall?** I like it in general because it makes our daily work easier. **What problems is indigitall solving and how is that benefiting you?** It allows us to be fully connected with each other securely. ### 11. The best tool for push notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Kenia P. | CRM and Marketing Automation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about indigitall?** The ease of use and all the capabilities it has for creating push notifications, segmentations, and sending methods. **What do you dislike about indigitall?** As a negative point, I would say the difficulty in integrating with other platforms. **What problems is indigitall solving and how is that benefiting you?** It helps us send web push notifications and reach new users through this channel with the ability to segment by visited web pages. ### 12. Powerful Implementation, But Segmentation Has a Steep Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Maximiliano B. | Product manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about indigitall?** Implementation is fast and the tool is very easy to use **What do you dislike about indigitall?** Hard to master as specific segmentation requires technical knowledge **What problems is indigitall solving and how is that benefiting you?** Notifications in real time ### 13. Simplicity that Facilitates Daily Use **Rating:** 4.0/5.0 stars **Reviewed by:** Maite R. | Coordinadora de análisis Digi Spain Call Center, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about indigitall?** The simplicity of the application in use. **What do you dislike about indigitall?** Reports, it is not easy to identify all the traceability of a customer. **What problems is indigitall solving and how is that benefiting you?** It resolves simple and repetitive questions without the need to contact a person. ### 14. Excellent service!! **Rating:** 5.0/5.0 stars **Reviewed by:** Marcia Y. | CRM, Data & Salesforce Marketing Cloud Consultan, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about indigitall?** Effective and simple to use service. Very good willingness to help in case of issues or lack of knowledge. I use it every week to send campaigns. The integration was easy and it has many possibilities. **What do you dislike about indigitall?** For the moment, nothing, I haven't encountered any inconvenience. **What problems is indigitall solving and how is that benefiting you?** The ability to integrate Indigitall into our Marketing Automation tool, to include its services as part of the customer journeys. ### 15. Excellent API Documentation, But Stats Could Be Simpler **Rating:** 4.0/5.0 stars **Reviewed by:** Felipe F. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about indigitall?** API documentation very clear and with a lot of functionalities. **What do you dislike about indigitall?** Statistics a little bit complicated to get. **What problems is indigitall solving and how is that benefiting you?** Sending correct push notifications for the company app. ### 16. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Patricia H. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about indigitall?** Indigitall is a powerful platform and it is easy to use. Its interface is intuitive and offers multiple customization options that make campaign management easier. **What do you dislike about indigitall?** Currently, I don't see anything that requires improvement. **What problems is indigitall solving and how is that benefiting you?** For my purposes, it's absolutely perfect. I haven't encountered any issues with it. ### 17. Simple and intuitive. **Rating:** 5.0/5.0 stars **Reviewed by:** Lorente M. | Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about indigitall?** The simplicity of the application, intuitive and brilliant. **What do you dislike about indigitall?** Sometimes it has micro-cuts that do not provide fluidity. **What problems is indigitall solving and how is that benefiting you?** I manage the micro-outages to organize the pending work and set priorities. ### 18. Quick and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Miguel P. | administrativo, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about indigitall?** Very fast and efficient. It facilitates daily work. **What do you dislike about indigitall?** There is nothing I don't like about this tool. **What problems is indigitall solving and how is that benefiting you?** There are times when it has downtimes, but in those moments I take the opportunity to get ahead on work. ### 19. A great solution to reach your audience goals **Rating:** 5.0/5.0 stars **Reviewed by:** Manu R. | Journalist, Newspapers, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about indigitall?** Web push notifications help me a lot as a writer to notify our readers of the latest published articles and thus generate more traffic to the newspaper's website and achieve greater impact. I think the segmentation that can be done by groups is great since we avoid sending pushes that are not interesting to the audience." **What do you dislike about indigitall?** Something I would like to point out is that, at times, the customization of notifications can be limited. Although it has many options, sometimes I feel that there could be more flexibility regarding the designs and the way alerts are displayed, which would allow for better adaptation to the brand's visual identity. **What problems is indigitall solving and how is that benefiting you?** I don't think there are any notable problems at Indigitall, to be honest. So far, things are going very well for us. ### 20. Indigitall Review **Rating:** 5.0/5.0 stars **Reviewed by:** Victor H. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about indigitall?** It's very easy to operate and use the tool. Recently I had some trouble in creating a template and the support was helpful right on te spot! **What do you dislike about indigitall?** There's nothing in particular that I dislike most, but I believe some hints and recommendations of use could be easier to find in the platform. For example, the message error I got wasn't clear enough. **What problems is indigitall solving and how is that benefiting you?** It enables us to contact big amounts of leads for our marketing campaigns. ### 21. Indigitall Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Laura B. | Gestor de instalaciones, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about indigitall?** Easy, very practical and intuitive. Simplifies the internal communication of our service. **What do you dislike about indigitall?** sometimes it loses connection easily **What problems is indigitall solving and how is that benefiting you?** Sometimes it loses connection easily. ### 22. Fundamental for Marketing and Communication professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about indigitall?** In today’s fast-paced world of digital marketing, tools like Indigitall are key to reaching audiences, and as a member of an editorial team, counting on a platform that understands the needs of a media outlet allows us to operate with precision, and without adding unnecessary complexity to our workflow. At MarketingDirecto.com we’ve been using Indigitall for some time now, and it has become an essential platform in our day to day strategies. One of its main strengths is that it allows us to connect with our users, especially when it comes to breaking news, being able to deliver the right content at the right time. As users of Indigitall in our day to day work, I can confidently say that it’s a platform that delivers on its promises and exceeds expectations, being fundamental for Marketing and Communication professionals everywhere. **What do you dislike about indigitall?** While the platform itself is intuitive and user-friendly, making it easy to manage campaigns, if there’s one area that could benefit from improvements its the fact that some advanced settings could use clearer guidance or more step-by-step processes to continue, as it could provide less experienced users the opportunity to improve the campaign experience. **What problems is indigitall solving and how is that benefiting you?** It's helping us reach new audiences in a more fragmented digital landscape. Indigitall's push notifications for example, allow a personalized approach to engage on our readers ### 23. Good platform with very good service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about indigitall?** We use it for mailing and push notifications. I think it's a great marketing tool in different ways. **What do you dislike about indigitall?** There are some specific use cases where we need something they don't have, but in general everything is okay. **What problems is indigitall solving and how is that benefiting you?** Resolve the push notifications part, which we didn't have before, and help us with the email marketing part with functionalities that we didn't use on the previous platform. ### 24. Safe and recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Cristina S. | Gestor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about indigitall?** The security of the tool is what I like the most. **What do you dislike about indigitall?** What I like the least are the micro cuts that the tool has. **What problems is indigitall solving and how is that benefiting you?** It is fast and safe. ### 25. It is very good and interesting if the necessary advantage is taken of it. **Rating:** 4.0/5.0 stars **Reviewed by:** Aracely S. | Planner digital, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about indigitall?** the ease of use regarding shipments, reports, etc. **What do you dislike about indigitall?** it depends a lot on how one uses it, I personally only use the push app **What problems is indigitall solving and how is that benefiting you?** particularly I am not able to do geolocated push, it is something we are still working on to be able to give the platform greater use ### 26. Good app to manage work **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel . | Gestion, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about indigitall?** Easy management of work with security and encryption **What do you dislike about indigitall?** sometimes it disconnects and messages are lost **What problems is indigitall solving and how is that benefiting you?** Some messages are lost due to connection failures. ### 27. VERY GOOD WORK TOOL **Rating:** 4.5/5.0 stars **Reviewed by:** Oana Monica M. | gestor instalaciones banda ancha, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about indigitall?** It is a quick way to communicate with the team. **What do you dislike about indigitall?** Sometimes it is getting blocked and messages cannot be sent. **What problems is indigitall solving and how is that benefiting you?** facilitate internal communication quickly and effectively ### 28. Effective automation, simple and with visible results from the first dispatch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about indigitall?** The ease of use was the first thing that surprised me. In a very short time, we had push notifications activated and customized by segments. Additionally, the real-time metrics (clicks, opens, conversions) are very useful for making quick decisions. It has helped us reactivate users who were not responding to emails, without being intrusive. **What do you dislike about indigitall?** In some browsers, notifications do not work with the same stability, although that depends more on the restrictions of the browser itself. **What problems is indigitall solving and how is that benefiting you?** Indigitall has helped us solve a clear problem: the low reactivity of users to traditional channels like email. ### 29. Easy and intuitive, although sometimes it can be difficult **Rating:** 4.5/5.0 stars **Reviewed by:** Lydia G. | Gestor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about indigitall?** It is very easy to use, it turns out to be super intuitive, and it really helps you. **What do you dislike about indigitall?** Sometimes it is difficult to locate certain types of things, but it ends up being resolved. **What problems is indigitall solving and how is that benefiting you?** The issues that may appear in the end get resolved. It is very fast, works better each time, and constantly incorporates new features. I am satisfied with the service every time I have used it. ### 30. Intuitive, easy to use, simple. **Rating:** 5.0/5.0 stars **Reviewed by:** lydia m. | gestor televenta, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about indigitall?** It is an easy-to-use tool, very intuitive and simple. The experience is comfortable from the first moment. **What do you dislike about indigitall?** When an error occurs on the page, everything becomes slower. **What problems is indigitall solving and how is that benefiting you?** When drafting information for clients, communication becomes easier. ### 31. If communicating well and without trouble is key, this is a resounding yes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about indigitall?** Indigitall is like that teammate who doesn't get in the way and, on top of that, does the job well. You don't need a thousand hours of training or to be a tech geek: you go in, click on a few things, and you're already setting up campaigns that work. It lets you send messages via push, WhatsApp, or SMS from the same place, without driving you crazy. And the best part: everything is logical, without absurd steps or a thousand screens to do the same old thing. The integrations also work like a charm. If you have a CRM or whatever, it connects easily and without drama. And the data panel... straight to the point: you see what people open, what they click on, and what converts. Period. No PowerPoints disguised as analytics. There are many tools that promise the same, but few that really make a difference when you use them. Here, there is impact, and you can see it. **What do you dislike about indigitall?** It may be that if you arrive in a hurry and with zero context, some things might throw you off a bit. And at first, if you've never played with segmentations, you might get a bit confused (it happened to all of us, it's no big deal). But once you get the hang of it, it goes smoothly. **What problems is indigitall solving and how is that benefiting you?** Avoid the chaos of using a thousand separate tools to communicate with your users. With Indigitall, you have push, WhatsApp, and SMS in one place, all connected. It takes away manual work thanks to automation, and allows you to send messages that truly matter, because you segment by what people do, not just by who they are. Less hassle, more results. And without relying on IT every time you want to launch something. ### 32. Good app to manage work **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriel R. | Gestion, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about indigitall?** Easy to manage chat within the company with our technicians **What do you dislike about indigitall?** It disconnects at times, and messages are lost. **What problems is indigitall solving and how is that benefiting you?** It disconnects and some messages are lost ### 33. Easy and hassle-free chatbot and notification management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2025 **What do you like best about indigitall?** What I like most about indigitall is that it is easy to use and allows me to manage chatbots and notifications without much hassle. **What do you dislike about indigitall?** Sometimes the initial setup can be a bit confusing and I would like it to have more clear tutorials, otherwise everything is great. **What problems is indigitall solving and how is that benefiting you?** Indigitall helps me especially to automate communication with users through chatbots and notifications. ### 34. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Maria G. | Agente, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about indigitall?** The simplicity of use, as it allows for good communication **What do you dislike about indigitall?** The messages do not appear when you click on reply. **What problems is indigitall solving and how is that benefiting you?** Problems do not benefit me ### 35. Easy and Comfortable!! **Rating:** 5.0/5.0 stars **Reviewed by:** Shirley S. | Gestion de Instaladores - Administrativa, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about indigitall?** Its simplicity delights me, even a child could use it!! **What do you dislike about indigitall?** Failures when transferring chats sometimes remain thinking. **What problems is indigitall solving and how is that benefiting you?** For the moment, no problems. ### 36. Very app to manage chats **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel R. | Gestion de Ordenes, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about indigitall?** Easy to manage chats and organize work **What do you dislike about indigitall?** sometimes it disconnects and the messages don't arrive **What problems is indigitall solving and how is that benefiting you?** It disconnects and messages are lost ### 37. Recommendable **Rating:** 5.0/5.0 stars **Reviewed by:** Elena P. | Gestión Instalaciones, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about indigitall?** It is a very good work tool, it is reliable. **What do you dislike about indigitall?** From time to time there are small connection interruptions. **What problems is indigitall solving and how is that benefiting you?** All good. ### 38. All-in-one **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about indigitall?** Indigitall is an intuitive and scalable tool that allows you to manage multiple product-related tasks within a single platform—no need to juggle or learn several different tools. In my experience, as part of a product team, it opens up a wide range of possibilities: from delivering personalized content to each user, running experiments and A/B tests, to tracking analytics and key metrics. In short, it’s an efficient tool with great potential. **What do you dislike about indigitall?** As I mentioned, it offers a lot of functionality; however, it would be great to have direct integrations with internal tools **What problems is indigitall solving and how is that benefiting you?** It takes away the burden of integrating, coordinating, learning, and teaching multiple tools. It improves the relevance of our messages, helps us segment our audience to target each message more effectively, speeds up experimentation, and provides clear metrics. This allows us to focus on improving the product and building stronger user loyalty. ### 39. Very good tool to send push notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about indigitall?** We use Indigitall to send push notifications to some of our clients on a daily basis. Indigitall is easy to use, and easy to learn - many team members are already using it and we all feel like it was very easy to implement. I haven't used their customer support but probably works well. **What do you dislike about indigitall?** We think that it may be a bit difficult to integrate with other systems, however in our case it works OK. **What problems is indigitall solving and how is that benefiting you?** We send push notifications to specific segments, we like it because it is easy to use. ### 40. Great work tool **Rating:** 5.0/5.0 stars **Reviewed by:** Eloy M. | Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about indigitall?** I really like the speed and ease of use. Customer support is excellent. It has a wide variety of features and the integration is very simple. **What do you dislike about indigitall?** Not always, but sometimes it presents micro cuts. **What problems is indigitall solving and how is that benefiting you?** Although the interruptions are infrequent and occur sporadically, they really help me reorganize my tasks and priorities. ### 41. Safe and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Cristina S. | Gestor de instalaciones, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about indigitall?** It is a safe and reliable tool. Recommended. **What do you dislike about indigitall?** The least useful are the micro cuts it has. **What problems is indigitall solving and how is that benefiting you?** Everything works correctly. ### 42. Excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Francisco V. | Analista DSCC, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about indigitall?** The speed in customer response times is remarkable. **What do you dislike about indigitall?** The development of new features generally takes more time than I would like. **What problems is indigitall solving and how is that benefiting you?** Thanks to the chatbot, our company can attend to a large number of customers at the same time, which allows us to significantly reduce costs. ### 43. Effortless Marketing Communications Made Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandra S. | Member - BGS International Honor Society, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2025 **What do you like best about indigitall?** It is easy to use and implement communications for marketing campaigns **What do you dislike about indigitall?** There aren’t conversion metrics to measure the effectiveness of the campaign **What problems is indigitall solving and how is that benefiting you?** Be able to reach a broader audience ### 44. Centralized and Simple Management **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandro S. | Supervisor Fidelizacion, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about indigitall?** I highlight the ease of being able to manage everything from a single environment, which greatly simplifies daily tasks. **What do you dislike about indigitall?** Sometimes I experience slowness issues, which are not immediately detected at times. **What problems is indigitall solving and how is that benefiting you?** I have noticed slowness and micro-outages in the bots, and sometimes it doesn't work as I would like. ### 45. Multiple functionalities in each module **Rating:** 5.0/5.0 stars **Reviewed by:** Marisol B. | Representative Sales Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about indigitall?** Indigitall is full of features. For the past 3 years, we have implemented their web push and live chat modules, and the truth is that they have always exceeded our expectations by being a service that constantly offers new functions and features. We have managed to improve the productivity of the customer service team by connecting with our customers more promptly, and above all, they have opened up the possibility of doing remarketing throughout the entire customer journey. This way, it is easier for us to approach prospects and customers at specific moments of their navigation. In our department, new agents are always arriving who may not be so familiar with software tools. However, for them, the process of learning to navigate and work with Indigitall does not seem to represent a steep learning curve, but quite the opposite, which is commendable. **What do you dislike about indigitall?** Perhaps it is a bit more expensive if you hire complete packages, but you can pay less if you only hire modules. **What problems is indigitall solving and how is that benefiting you?** We have managed to connect with our customers better than with platforms we had before, and it also allows us to know the status of user behavior through segments. ### 46. Indigitall has helped us increase our OR from day one **Rating:** 4.5/5.0 stars **Reviewed by:** Allison T. | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about indigitall?** We have been using Indigitall for a couple of months in my team and we have managed to raise the OR we had since they were very low compared to what we have today. We have managed to automate a good part of the typical processes we carried out through automated flows, so we can focus on refining marketing strategies. Their chat tool has also been useful to us as it is very fast with practically zero service outages so far and we use it 24/7. **What do you dislike about indigitall?** Perhaps at first it is a bit more expensive than some tools we have used before, however, we were able to contract it by modules and it works well for us that way. **What problems is indigitall solving and how is that benefiting you?** They have helped us raise the very low open ratios we had. The chat tool is amazing, it really works very well, and all the new inexperienced users have managed to start operations with a minimal learning curve compared to other platforms we used previously. ### 47. Indigital always improves **Rating:** 4.5/5.0 stars **Reviewed by:** Maite R. | Responsable de Analisis, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about indigitall?** I highlight the speed in communication with the clients. **What do you dislike about indigitall?** The accessibility to certain data from the reports does not facilitate their traceability. **What problems is indigitall solving and how is that benefiting you?** it is a communication channel with our clients and facilitates the immediacy of communication. And it helps with quality. ### 48. A powerful and simple tool to increase the audience of my news **Rating:** 5.0/5.0 stars **Reviewed by:** ALBERTO R. | Jefe de sección, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about indigitall?** Indigitall allows me to quickly and easily generate the push notifications that I send daily from my work to expand the audience of the news I publish in a media outlet. The interface is very intuitive and allows you to create a notification very easily, in a few minutes and without the need for extensive prior knowledge. With Indigitall, we can reach a broad and segmented audience from our company, in addition to having powerful analytical tools to evaluate the results of the campaigns. **What do you dislike about indigitall?** It is necessary to have a base of registered users on the website, but once achieved, the results are worth it. **What problems is indigitall solving and how is that benefiting you?** The maximum size of images in the push notification is limited. Sometimes I have to rescale the image to be able to use it. ### 49. A powerful tool to optimize digital communication **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo R. | CRM Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2025 **What do you like best about indigitall?** What I like most about indigitall is its ability to personalize notifications according to user behavior. This not only improves the relevance of the messages but also allows us to generate more effective interactions, with a significantly higher conversion rate. Additionally, the interface is easy to use, even for those without technical experience, which makes its implementation in marketing teams hassle-free. **What do you dislike about indigitall?** Although in general I am very satisfied with the platform, one of the points that could be improved is the initial learning curve. Some of the more advanced features require some time to master, especially if one seeks very specific customization. However, this is a minor detail compared to the benefits it offers. **What problems is indigitall solving and how is that benefiting you?** At the beginning, it may be somewhat complicated to understand all the advanced functionalities, but this benefits us in the end because once the learning curve is overcome, indigitall allows for much more advanced customization of campaigns and optimizes user interaction. The seamless integration with other platforms also improves work efficiency, saving time in campaign management. ### 50. Great platform to integrate marketing channels **Rating:** 5.0/5.0 stars **Reviewed by:** nicolas a. | Customer Acquisition Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about indigitall?** Integrate push, email, SMS, and WhatsApp into a single platform **What do you dislike about indigitall?** The creation of segments can improve by being more intuitive. **What problems is indigitall solving and how is that benefiting you?** Maximize the return from each of the channels, allowing you to impact the right users, at the right time, and in the right channel for each one. - [View indigitall pricing details and edition comparison](https://www.g2.com/products/indigitall/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+20%3A03%3A43+-0500&secure%5Bsession_id%5D=2bb6442a-0cc8-4d6d-a9dc-64864773f732&secure%5Btoken%5D=cf288d3fade871e79c5e9763ba3361424a304ec674ce81327e1aaf8471d87f2f&format=llm_user) ## indigitall Integrations - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 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[WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) ## indigitall Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Platform Basics** - Dynamic Segmentation - Journey Optimization **Data** - Reliability - Data Security **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Analytics** - Campaign Performance - Audience Insights **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Learning** - User Interaction Learning - Error Learning **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Content Generation** - Creativity - Content Accuracy **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top indigitall Alternatives - 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