--- title: indigitall Reviews meta_title: 'indigitall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 458 reviews by the users' company size, role or industry to find out how indigitall works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 458 scale: '5' date_modified: '2026-07-25' parent_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- # indigitall Reviews **Vendor:** indigitall **Category:** [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots) **Average Rating:** 4.8/5.0 **Total Reviews:** 458 ## About indigitall indigitall is a comprehensive customer engagement platform built to deliver seamless, personalized experiences across every digital touchpoint. By unifying all your inbound and outbound communication channels—including push notifications, WhatsApp, and advanced AI Agents—we provide the tools for you to genuinely understand your audience. This holistic approach empowers brands to launch automated, targeted campaigns that not only boost engagement but directly drive conversion and long-term customer value. To learn more, visit indigitall.com. ## indigitall Pros & Cons **What users like:** - Users find indigitall incredibly **easy to use** , with intuitive navigation and efficient campaign management across multiple channels. (43 reviews) - Users appreciate the **helpful support team** of Indigitall, enhancing confidence and simplifying daily tasks effectively. (38 reviews) - Users commend the **responsive customer support** of Indigitall, appreciating quick and helpful answers to their queries. (27 reviews) - Users find Indigitall **highly useful** for client communication, enabling effective digital campaigns with real-time analysis and support. (27 reviews) - Users praise Indigitall for its **smart automation** , which significantly enhances communication and boosts audience engagement. (26 reviews) - Users find the **intuitive interface** of Indigitall enhances usage frequency and team integration, ensuring smooth operation. (26 reviews) - Users value the **ease of communication** with Indigitall, effectively engaging customers across multiple channels. (21 reviews) - Features (20 reviews) - Integrations (19 reviews) - Multichannel Marketing (15 reviews) **What users dislike:** - Users note a **learning curve** for advanced features, suggesting clearer guidance could enhance the experience for beginners. (16 reviews) - Users note a **steep learning curve** with Indigitall, which can challenge those new to advanced features and tools. (10 reviews) - Users note that **feature complexity** can be overwhelming initially, especially for smaller teams without technical experience. (9 reviews) - Users find the **integration issues** with Salesforce Marketing Cloud and other tools to be cumbersome and complex. (8 reviews) - Users find the platform **not intuitive** , noting that clearer guidance and error messages would enhance the experience. (7 reviews) - Complexity (6 reviews) - Users find **limited customization options** frustrating, especially for templates and the initial setup process. (5 reviews) - Missing Features (5 reviews) - High Complexity (4 reviews) - Integration Difficulty (4 reviews) ## indigitall Reviews ### 1. InDigitall Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Tatiana S. | Java Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about indigitall?** The concept they sell seems to me to give companies a lot of ease in implementing push notifications and WhatsApp Business in a simpler way. The technical service responds quite quickly and efficiently. Additionally, the console has many options and allows for frequent use. The integration has been more or less simple. **What do you dislike about indigitall?** The console can still improve a lot, some options are blocked. **What problems is indigitall solving and how is that benefiting you?** The sending of push notifications with many forms of customization to attract customers. ### 2. Luxury experience with Indigitall **Rating:** 5.0/5.0 stars **Reviewed by:** Juan J. | Jefe de Máquinas, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about indigitall?** Inidigitall provides an extraordinary experience, while its team conveys a sense of professionalism, which demonstrates great knowledge in application development, and also stands out for a great ability to carry out and successfully meet specific needs. With products that are easy to use for both the developer and the client. As added values, it is important to highlight the great attention and support for their clients. Undoubtedly, a company that one does not hesitate to recommend. **What do you dislike about indigitall?** We have nothing to add at this point; as of today, everything is perfect. **What problems is indigitall solving and how is that benefiting you?** It has contributed a great optimization in the quality of communication with our clients. ### 3. A great service that helps us in our mission **Rating:** 5.0/5.0 stars **Reviewed by:** Alex J. | Sr, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about indigitall?** Thanks to the services offered by Inidgitall, we can keep our affiliates informed and always in contact, which is very important since we are a charitable organization and we are always interested in being able to inform our collaborators in the fastest and most effective way. This is where the value and good work of this company and its products reside and stand out, not to mention their impeccable personal and technical level of support provided to their clients. **What do you dislike about indigitall?** As of today, I have not found anything that I can mention in this field. **What problems is indigitall solving and how is that benefiting you?** I believe that the description of the review perfectly answers this question. ### 4. MY EXPERIENCE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about indigitall?** Working with Indigitall has been an excellent experience. The platform is easy to use and intuitive. **What do you dislike about indigitall?** Sometimes the loading speed is not the fastest. **What problems is indigitall solving and how is that benefiting you?** I can better segment the messages and personalize them, which has increased interaction and improved retention. ### 5. My experience in indigitall **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2024 **What do you like best about indigitall?** Currently, I use the platform for sending communication via web push and I find its features excellent, from creating segments and adding users to segments based on their communication preferences to very useful functions like the welcome message. **What do you dislike about indigitall?** I don't have much to say in this case, except perhaps to improve the interface of the platform and to be able to visualize how a web push will look to the user before sending it. **What problems is indigitall solving and how is that benefiting you?** So far, for the needs for which I use indigitall, I have not had any issues with the platform. ### 6. Indigitall: Review and opinion Hugo A **Rating:** 4.5/5.0 stars **Reviewed by:** Hugo A. | Especialista en ventas y marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about indigitall?** Indigitall stands out for its customer-focused approach, the ease of use of its platform, the customization it offers, and its robust analytics system. The company not only provides innovative tools but also understands the current market, offering agile and efficient solutions that truly add value. **What do you dislike about indigitall?** The least attractive aspect of Indigitall is that, having so many advanced features, it can be a bit complicated for new users at first. Additionally, like any technological platform, it can rely heavily on technical support when problems arise. **What problems is indigitall solving and how is that benefiting you?** Effect it has on the company's SEO ### 7. Highly recommended tool for contacting clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2025 **What do you like best about indigitall?** Ease of use and potential to contact customers through multiple available channels **What do you dislike about indigitall?** Not very intuitive at the beginning. Relatively high learning curve. **What problems is indigitall solving and how is that benefiting you?** They help you from their technical department to get familiar with the platform. Huge potential ### 8. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** IGNACIO E. | Webmaster, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about indigitall?** Very good attention from the support team **What do you dislike about indigitall?** It is necessary to give more follow-up to reach the objectives. **What problems is indigitall solving and how is that benefiting you?** reach more users ### 9. Great CRM Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about indigitall?** Easy tu use and send push notifications. **What do you dislike about indigitall?** I dont dislike anythin, but i would the SMS sends to be more friendly **What problems is indigitall solving and how is that benefiting you?** Better communications a commercial deals send with SMS, and Push Notifications ### 10. Incredible experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about indigitall?** how easy it is to connect with customers across multiple channels from one simple platform **What do you dislike about indigitall?** Sometimes the platform can be a bit slow, but overall it works well and support is responsive **What problems is indigitall solving and how is that benefiting you?** Indigitall centralizes communication, improving campaign efficiency and customer engagement. ### 11. Exceptional team and SAAS **Rating:** 5.0/5.0 stars **Reviewed by:** Pol F. | Head of Digital, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about indigitall?** They help us to build a custom solution for our recurrent business model and increase the satisfaction and LTV through whatsapp. **What do you dislike about indigitall?** Nothing, I will repeat for sure. See you soon **What problems is indigitall solving and how is that benefiting you?** Generative AI, Whatsapp flow ### 12. Communication is essential, Indigitall more than fulfills. **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus V. | Jefe de Proyecto, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about indigitall?** A company with software specially designed to improve communication between the company and its clients. With its platform of multiple communication channels, both incoming and outgoing, that covers all needs. Without a doubt, the perfect solution for communication. **What do you dislike about indigitall?** Nothing to say, as of today everything works like a charm. **What problems is indigitall solving and how is that benefiting you?** Communication with clients ### 13. Good experience, easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about indigitall?** Its ease of use, very useful and practical **What do you dislike about indigitall?** I don't think there's anything specific that I don't like. **What problems is indigitall solving and how is that benefiting you?** Agility in customer response ### 14. Communicative efficiency! **Rating:** 4.0/5.0 stars **Reviewed by:** Julia M. | Operadora, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about indigitall?** Being partners with companies like Open AI, the efficiency in communication they have with the use of chatbots and everything digital is most impressive! Highly recommended for those businesses that need customer service at all hours, having more than 10 digital channels! **What do you dislike about indigitall?** I have no complaints, I have been very surprised by what they are capable of doing and their scope and availability. **What problems is indigitall solving and how is that benefiting you?** It guarantees me immediate communication and not having to depend on staff availability. ### 15. Excellent and effective customer support. **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie M. | Markteing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about indigitall?** The customer support. They have an excelent support team, every issue we have, they solve it. The OR We use Indigitall remarketing tools to reach mobile users, we enjoy high open ratios on our communications. **What do you dislike about indigitall?** Maybe more ecommerce integration options. **What problems is indigitall solving and how is that benefiting you?** To reach our customers directly on their phones, and get better Openn ratios for our communications. ### 16. Indigitall is a perfect solution for our problems and needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about indigitall?** Its utility and ease of use allow us to adjust the service to our needs. **What do you dislike about indigitall?** It could be more economical, although it is within reason. **What problems is indigitall solving and how is that benefiting you?** None noteworthy ### 17. Excellent portfolio of solutions and service **Rating:** 5.0/5.0 stars **Reviewed by:** Marsida K. | Project Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about indigitall?** Indigitall offers a very good service to improve communication with adhoc push notifications. It is intuitive and powerful, and also already includes artificial intelligence. The customer support team is very professional and always available for any questions or issues. I highly recommend it! **What do you dislike about indigitall?** I wouldn't highlight anything as negative. For the moment, the whole experience is being positive. **What problems is indigitall solving and how is that benefiting you?** Communication with end users. ### 18. Recommendable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2025 **What do you like best about indigitall?** Easy to use and good audience customization. **What do you dislike about indigitall?** Sometimes we have experienced problems logging in with some of the team's accounts. **What problems is indigitall solving and how is that benefiting you?** It has helped us especially to streamline processes, and we have saved quite a bit of time and money. ### 19. They Totally Improved my Business **Rating:** 5.0/5.0 stars **Reviewed by:** Mario G. | Gerente de publicidad, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about indigitall?** With the work tools from indigitall, I have managed to make my company much more visible, where they have also advised me at all times with total kindness and availability, helping me choose the best product I needed. Without a doubt, the attention after acquiring their services is a 10, and it is what I value most in a company. **What do you dislike about indigitall?** The truth is that I have no negative points to show about these geniuses. **What problems is indigitall solving and how is that benefiting you?** They personalize my marketing campaign and unify my communication channels in a single panel. ### 20. Excellent services **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo G. | Desarrollador Java, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about indigitall?** Excellent integration of the services it offers, such as mobile push notifications and automated responses through instant messaging. **What do you dislike about indigitall?** It would be good if the administration console were improved. **What problems is indigitall solving and how is that benefiting you?** It has facilitated the integration and automation of PUSH notifications for the users of the application we developed. ### 21. Easy to use once you know how to use it **Rating:** 4.0/5.0 stars **Reviewed by:** JUAN G. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about indigitall?** how easy is to be used, as you can talk with many people in the same time **What do you dislike about indigitall?** The worst think about indigital is that you need a previous course to learn how to use it **What problems is indigitall solving and how is that benefiting you?** Now I can answer costumer in a quicker and safer way ### 22. Timely Delivery in your Marketing Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Yeimy Y. | Gerente comercial, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about indigitall?** Something I highlight about a service is the effectiveness in message delivery, in which Indigitall stands out. I recommend using the Customer Journey on their platform, which allows for effective and controlled impact of Email and SMS campaigns. **What do you dislike about indigitall?** It does not apply due to their excellent service and response to technical problems. **What problems is indigitall solving and how is that benefiting you?** Some login issues, which have been resolved immediately, highlighting their customer service. ### 23. Perfect solution **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia L. | Digital Business Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2024 **What do you like best about indigitall?** Indigital works very well, it is the perfect solution for ecommerce. Also, any question or problem you have, they solve it right away. **What do you dislike about indigitall?** It may be that the interface, which could be a bit more up-to-date. **What problems is indigitall solving and how is that benefiting you?** How do I send all kinds of notifications through the app or web considering their preferences or even their location ### 24. A service that is becoming indispensable. **Rating:** 5.0/5.0 stars **Reviewed by:** Rosa V. | Admin and Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about indigitall?** We place great importance on communication with our students, and it is one of the aspects that makes our academy stand out from the rest. We do not settle for cold and dry communication via email, which is why we turn to the services of Indigitall, and it must be said that so far the decision has been completely successful. **What do you dislike about indigitall?** At the moment, nothing to say. As of today, everything is working perfectly. **What problems is indigitall solving and how is that benefiting you?** Indigitall is not helping in the communication with our students ### 25. Efficiency and Personalization **Rating:** 5.0/5.0 stars **Reviewed by:** Javier A. | Gerente de cuenta, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about indigitall?** the platform shows efficiency in current marketing, communication is key at the business level and this has truly transformed us, we connect with our audience automatically with great ease with the help of indigitall. **What do you dislike about indigitall?** One disadvantage that it may present is not knowing all its functionalities. **What problems is indigitall solving and how is that benefiting you?** There may be some issues with access, however, their technical support is exceptional and they respond immediately, resolving minor problems thoroughly. ### 26. Comprehensive Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Romina R. | Growth Marketing Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about indigitall?** The functionalities allow the team to be self-managing in their use and thus advance our projects, as well as the 24/7 support from the support team. **What do you dislike about indigitall?** The area for improvement would be the presentation of the reports, so that everything looks like a dashboard and does not rely on downloading the reports. **What problems is indigitall solving and how is that benefiting you?** Having the services on the same platform of WhatsApp and Push allows us to create automated flows between both quickly and access the data in real time. ### 27. Quality and support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about indigitall?** The willingness to help and solve problems in real time **What do you dislike about indigitall?** Sometimes the issue of schedules to communicate with some team members due to the difference in countries **What problems is indigitall solving and how is that benefiting you?** Internal communication between strategic allies and internal teams ### 28. WhatsApp application of my company **Rating:** 5.0/5.0 stars **Reviewed by:** Angel J. | Administrador de sistemas, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about indigitall?** Because it works quite well, in addition to providing very good services, it also has excellent technical support. **What do you dislike about indigitall?** It has a very simple console, quite pleasant but simple. **What problems is indigitall solving and how is that benefiting you?** The secure notification delivery to our clients has been a great advancement for us. ### 29. An excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Programador informático, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about indigitall?** A great service, and if there has been any issue, they have responded immediately. Very happy to work with them. **What do you dislike about indigitall?** I have been using your services for a while, and I haven't had any issues. **What problems is indigitall solving and how is that benefiting you?** Sending notifications to users securely ### 30. Excellent for ecommerce push **Rating:** 5.0/5.0 stars **Reviewed by:** Sofia A. | Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about indigitall?** We reach all our customers using Indigitall remarketing tools. **What do you dislike about indigitall?** We need to integrate our shopify products. **What problems is indigitall solving and how is that benefiting you?** They help us to activate marketing automations. ### 31. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Martina F. | Senior Program Manager, Operations & Tech, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 ### 32. Everything is very clear, to the point, and with a fun approach. Agile and customer-centric company. **Rating:** 4.5/5.0 stars **Reviewed by:** Karlos B. | Sales Director - Digital, Telesales, F2F and Omnichannel, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about indigitall?** Technology, customer knowledge, very practical use cases. **What do you dislike about indigitall?** They are ahead in technology, but it's not a negative thing; I see them covering a lot but with a rational and balanced sense. **What problems is indigitall solving and how is that benefiting you?** Frictionless interaction (intention) ### 33. SOPHISTICATED AND UPDATED TOOL FOR CURRENT NEEDS **Rating:** 5.0/5.0 stars **Reviewed by:** EDGAR JAVIER D. | JEFE DE MARKETING DIGITAL, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about indigitall?** The support received throughout the period has been excellent, being one of the most effective tools for the development of companies today. **What do you dislike about indigitall?** We have not received any complaints from our customers up to this date. **What problems is indigitall solving and how is that benefiting you?** In my country (Colombia), people are already starting to use the chatBot as a tool for their needs because it brings customers closer to companies. ### 34. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Jose antonio G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about indigitall?** If you want to control, and growth your company, indigitall have all you need !! **What do you dislike about indigitall?** Nothing is a Good company.............. **What problems is indigitall solving and how is that benefiting you?** Data base, convertion, and the Push notificación ### 35. Solution to what you need **Rating:** 5.0/5.0 stars **Reviewed by:** Nestor U. | Propietario, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about indigitall?** Technical support is something that is very important to me, and with indigitall, I pleasantly exceeded all my expectations. As for a digital solution, it is exactly what my project needed at this moment. Recommended. **What do you dislike about indigitall?** At the moment, nothing displeases me, I'm really delighted. **What problems is indigitall solving and how is that benefiting you?** The creation of chatbots with generative AI in an intuitive way. ### 36. Innovative product with very top details!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos M. | Senior Manager Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about indigitall?** They have a quite advanced development in terms of the customer service departments. The app's capacity is very high. **What do you dislike about indigitall?** For now, we have not detected any negative aspect. **What problems is indigitall solving and how is that benefiting you?** Reduce the open customer service tickets ### 37. A fantastic user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ruben P. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about indigitall?** It is a platform where I find all the digital channels and it is very easy to use. **What do you dislike about indigitall?** So far, I haven't found anything I don't like. **What problems is indigitall solving and how is that benefiting you?** Optimization of internal processes, cost savings, and boost sales. ### 38. Now everything is more comfortable **Rating:** 4.5/5.0 stars **Reviewed by:** Miguel H. | Desarrollador e investigador de aplicaciones en el área de la inteligencia artificial, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about indigitall?** It's super easy to use since it includes all the channels. To include it and streamline all your processes, it works great. **What do you dislike about indigitall?** For now, I am quite happy with the services. **What problems is indigitall solving and how is that benefiting you?** The automation of different document readings ### 39. Effective platform **Rating:** 4.5/5.0 stars **Reviewed by:** Andres D. | Analista web, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about indigitall?** How quick the implementation is and how easy it is to use the interface. Also, the service they provide is very good and always personal. Additionally, it has a good variety of tools and all are simple to use. **What do you dislike about indigitall?** I think the only slightly difficult thing to use is the WhatsApp messages, especially because you have to change the template beforehand. But it's just that extra step. **What problems is indigitall solving and how is that benefiting you?** It has solved for us having communication with the client via WhatsApp. ### 40. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about indigitall?** Flexibility of push notifications, beside that, support is always so fast. **What do you dislike about indigitall?** By now there haven't been any issues, so nothing **What problems is indigitall solving and how is that benefiting you?** We are using it to send push notifications. Indigitall provide us a customizable and secure way to do so. ### 41. Excellent product and great service **Rating:** 5.0/5.0 stars **Reviewed by:** Andrés V. | Crm lead, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about indigitall?** The service offered by indigitall is excellent, it has a large number of features and they are always focused on implementing new solutions. I especially highlight the personalized attention they provide to their clients. **What do you dislike about indigitall?** On rare occasions, we have had difficulties with the platform; these problems have always been resolved promptly. **What problems is indigitall solving and how is that benefiting you?** Communicate with our clients via WhatsApp channel, also with a bot focused on our clients. ### 42. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny C. | Customer Experience Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about indigitall?** the attention of the people and the team to resolve issues is among the best **What do you dislike about indigitall?** Sometimes some failures occur but they are managed by the team. **What problems is indigitall solving and how is that benefiting you?** Communication of clients with our company, centralization of the operation. ### 43. Excellent attention, the team is very kind. **Rating:** 5.0/5.0 stars **Reviewed by:** Mara L. | Directora de marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about indigitall?** Automation and communication channels **What do you dislike about indigitall?** Nothing, the explanation was very good, thank you **What problems is indigitall solving and how is that benefiting you?** Manual communication with clients ### 44. Excellent attention **Rating:** 5.0/5.0 stars **Reviewed by:** Guillermo A. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about indigitall?** The communication features in the tool. **What do you dislike about indigitall?** Everything seems fine to me, the attention is good, I wouldn't have any criticism. **What problems is indigitall solving and how is that benefiting you?** Customer service ### 45. Very interesting **Rating:** 3.5/5.0 stars **Reviewed by:** Fernando M. | coo, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about indigitall?** It looks great for my inbound marketing strategy. **What do you dislike about indigitall?** nothing so far, all looks good and I'll check more **What problems is indigitall solving and how is that benefiting you?** inbound marketing solutions ### 46. very interesting **Rating:** 5.0/5.0 stars **Reviewed by:** Andreina P. | Profesora de clases particulares, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about indigitall?** customer service and personalization **What do you dislike about indigitall?** There is nothing I didn't like about indigitall **What problems is indigitall solving and how is that benefiting you?** None yet ### 47. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Guillermina C. | Hr lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about indigitall?** The versatility and the multiple options **What do you dislike about indigitall?** For the moment, nothing to write. Thank you. **What problems is indigitall solving and how is that benefiting you?** Internal communication with the team ### 48. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela L. | Project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about indigitall?** Excellent connectivity for all digital channels **What do you dislike about indigitall?** All good, it has always been a good experience. **What problems is indigitall solving and how is that benefiting you?** Channel management ### 49. It is an excellent solution product. In my case, I used the WhatsApp app and it works fantastically for me. **Rating:** 5.0/5.0 stars **Reviewed by:** Cristian C. | Director ti, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about indigitall?** That brings several solutions; in my case, I also use pushweb. **What do you dislike about indigitall?** So far everything is going well, there is nothing I find negative. **What problems is indigitall solving and how is that benefiting you?** Be able to notify my clients of messages in real time ### 50. Very resourceful supplier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about indigitall?** Whenever I have had any issue or problem, they have resolved it super quickly. They are very efficient and resourceful. **What do you dislike about indigitall?** I have not had any problems with them in these years worked. **What problems is indigitall solving and how is that benefiting you?** Sending push and WhatsApp notifications - [View indigitall pricing details and edition comparison](https://www.g2.com/products/indigitall/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+06%3A53%3A04+-0500&secure%5Bsession_id%5D=b5c2859d-3a40-4075-9997-c123e4bd2b9c&secure%5Btoken%5D=ce027f8e526696900fecffbaf362750eb5ef29871e7397883c0ab8250cd47f81&format=llm_user) ## indigitall Integrations - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Echobox](https://www.g2.com/products/echobox/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Google Cloud Dialogflow](https://www.g2.com/products/google-cloud-dialogflow/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - [Salesforce Marketing Cloud Account Engagement](https://www.g2.com/products/salesforce-marketing-cloud-account-engagement/reviews) - [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [VTEX Commerce Platform](https://www.g2.com/products/vtex-commerce-platform/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) ## indigitall Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Platform Basics** - Dynamic Segmentation - Journey Optimization **Data** - Reliability - Data Security **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Analytics** - Campaign Performance - Audience Insights **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Learning** - User Interaction Learning - Error Learning **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Content Generation** - Creativity - Content Accuracy **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top indigitall Alternatives - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,663 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,396 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) - 4.7/5.0 (1,198 reviews)