--- title: indigitall Reviews meta_title: 'indigitall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 458 reviews by the users' company size, role or industry to find out how indigitall works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 458 scale: '5' date_modified: '2026-07-25' parent_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- # indigitall Reviews **Vendor:** indigitall **Category:** [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots) **Average Rating:** 4.8/5.0 **Total Reviews:** 458 ## About indigitall indigitall is a comprehensive customer engagement platform built to deliver seamless, personalized experiences across every digital touchpoint. By unifying all your inbound and outbound communication channels—including push notifications, WhatsApp, and advanced AI Agents—we provide the tools for you to genuinely understand your audience. This holistic approach empowers brands to launch automated, targeted campaigns that not only boost engagement but directly drive conversion and long-term customer value. To learn more, visit indigitall.com. ## indigitall Pros & Cons **What users like:** - Users find indigitall incredibly **easy to use** , with intuitive navigation and efficient campaign management across multiple channels. (43 reviews) - Users appreciate the **helpful support team** of Indigitall, enhancing confidence and simplifying daily tasks effectively. (38 reviews) - Users commend the **responsive customer support** of Indigitall, appreciating quick and helpful answers to their queries. (27 reviews) - Users find Indigitall **highly useful** for client communication, enabling effective digital campaigns with real-time analysis and support. (27 reviews) - Users praise Indigitall for its **smart automation** , which significantly enhances communication and boosts audience engagement. (26 reviews) - Users find the **intuitive interface** of Indigitall enhances usage frequency and team integration, ensuring smooth operation. (26 reviews) - Users value the **ease of communication** with Indigitall, effectively engaging customers across multiple channels. (21 reviews) - Features (20 reviews) - Integrations (19 reviews) - Multichannel Marketing (15 reviews) **What users dislike:** - Users note a **learning curve** for advanced features, suggesting clearer guidance could enhance the experience for beginners. (16 reviews) - Users note a **steep learning curve** with Indigitall, which can challenge those new to advanced features and tools. (10 reviews) - Users note that **feature complexity** can be overwhelming initially, especially for smaller teams without technical experience. (9 reviews) - Users find the **integration issues** with Salesforce Marketing Cloud and other tools to be cumbersome and complex. (8 reviews) - Users find the platform **not intuitive** , noting that clearer guidance and error messages would enhance the experience. (7 reviews) - Complexity (6 reviews) - Users find **limited customization options** frustrating, especially for templates and the initial setup process. (5 reviews) - Missing Features (5 reviews) - High Complexity (4 reviews) - Integration Difficulty (4 reviews) ## indigitall Reviews ### 1. A powerful tool to optimize digital communication **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo R. | CRM Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2025 **What do you like best about indigitall?** What I like most about indigitall is its ability to personalize notifications according to user behavior. This not only improves the relevance of the messages but also allows us to generate more effective interactions, with a significantly higher conversion rate. Additionally, the interface is easy to use, even for those without technical experience, which makes its implementation in marketing teams hassle-free. **What do you dislike about indigitall?** Although in general I am very satisfied with the platform, one of the points that could be improved is the initial learning curve. Some of the more advanced features require some time to master, especially if one seeks very specific customization. However, this is a minor detail compared to the benefits it offers. **What problems is indigitall solving and how is that benefiting you?** At the beginning, it may be somewhat complicated to understand all the advanced functionalities, but this benefits us in the end because once the learning curve is overcome, indigitall allows for much more advanced customization of campaigns and optimizes user interaction. The seamless integration with other platforms also improves work efficiency, saving time in campaign management. ### 2. Great platform to integrate marketing channels **Rating:** 5.0/5.0 stars **Reviewed by:** nicolas a. | Customer Acquisition Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about indigitall?** Integrate push, email, SMS, and WhatsApp into a single platform **What do you dislike about indigitall?** The creation of segments can improve by being more intuitive. **What problems is indigitall solving and how is that benefiting you?** Maximize the return from each of the channels, allowing you to impact the right users, at the right time, and in the right channel for each one. ### 3. Indigitall a trusted partner **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro S. | E, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about indigitall?** The reliability and results you get in developments with indigitall are far superior to the industry average. The attention I receive from their art is always exceptional. **What do you dislike about indigitall?** Do not have more projects with them because the ones we have are a success **What problems is indigitall solving and how is that benefiting you?** We have no problems with them. ### 4. Indigitall: an interesting option for communication with clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about indigitall?** Indigitall seems to offer very comprehensive functionalities for managing customer communication in a multichannel way. The platform gives the impression of being intuitive and flexible, with options that could facilitate interaction with the audience and improve communication efficiency. Additionally, the available information suggests that the implementation and support are solid and reliable. **What do you dislike about indigitall?** Some users might find that the variety of features requires an adjustment period, but overall it seems like a well-designed platform. **What problems is indigitall solving and how is that benefiting you?** Indigitall helps companies communicate more effectively with their customers through notifications and personalized campaigns. This improves the user experience by receiving only relevant and timely information, optimizing interaction with the brand. ### 5. Excellent platform for customer service and automating processes **Rating:** 4.5/5.0 stars **Reviewed by:** Claudia L. | Ecommerce Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about indigitall?** In my area, we use the services of Indigitall to help us connect with our clients and offer support or assistance. The chat service works very well, with extensive functionalities that help us maintain an orderly workflow while we can segment and observe how clients move in each workflow. We also use Indigitall to send push notifications, and the open rates we had have improved a lot compared to the platform we used before. Honestly, I am happy with Indigitall and would like to recommend it widely. **What do you dislike about indigitall?** So far we are doing very well with indigitall, it is more economical than the platform we used previously. **What problems is indigitall solving and how is that benefiting you?** It helps us connect with our clients in real time, in addition to having the possibility to segment users so we can see where they are in the flow to impact them with effective communication via Push notification. ### 6. A platform that frees up time and improves real results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about indigitall?** Indigitall allows you to launch multichannel campaigns without struggling with different tools or wasting hours on repetitive tasks. Automate complex workflows without relying on development, and that — in small teams or startups — makes a difference. The segmentation system is powerful and flexible: you can act according to what the user does, not just based on generic data. And that shows in the results. The reports are clear, actionable. No fluff. You know what works and what doesn't, quickly. **What do you dislike about indigitall?** Some advanced options require getting used to. It's not difficult, but it's not completely plug & play if you're coming from simpler tools. Even so, it's worth it. **What problems is indigitall solving and how is that benefiting you?** Reduce the time you waste switching platforms for each channel. Automate what you used to do manually. And improve the relevance of your campaigns without extra effort. Result: more impact, less strain. ### 7. Great solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Larissa G. | Project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about indigitall?** Indigital offered us a solution that suited our needs , they provide excellent support in platform development and excellent customer service **What do you dislike about indigitall?** I dont have any comment, the support is grate **What problems is indigitall solving and how is that benefiting you?** New chatbot for the Company, its a good solution and a great work tool ### 8. Notifications to another level **Rating:** 5.0/5.0 stars **Reviewed by:** ruben j. | SOCIAL MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about indigitall?** The speed with which it sends an alert and the whole range of possibilities surrounding them... **What do you dislike about indigitall?** Few things to improve, whenever we've had a problem it has been resolved quickly and we've rarely had issues with the application, if not to say VERY FEW. **What problems is indigitall solving and how is that benefiting you?** It has helped us better segment our audience to launch notifications to various specific niches. ### 9. Incredible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about indigitall?** I love indigitall's AI for personalizing marketing, but I hate their lack of internal organization as a startup. **What do you dislike about indigitall?** What I don't like about indigitall is the lack of organization in internal processes, such as in the team's training. **What problems is indigitall solving and how is that benefiting you?** Indigitall resolves fragmentation in digital channels such as email, SMS, WhatsApp, and push, unifying everything with AI for personalized campaigns and chatbots that reduce wait times in support. ### 10. Push alerts that increase web traffic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about indigitall?** The boost it gives to website visits. It is very easy to use, it's an intuitive tool, and it allows you to set up alerts. **What do you dislike about indigitall?** I would improve the length of the headlines, with more than 60 characters **What problems is indigitall solving and how is that benefiting you?** The length of the headlines falls short for push notifications. ### 11. Excellent tool for Push notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Javier E. | SEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2025 **What do you like best about indigitall?** I have used Indigitall for several years and besides being a very comprehensive tool, it is always constantly evolving, adapting to the changes that come to our business. Additionally, customer service and support are always available. **What do you dislike about indigitall?** Perhaps the learning curve is a bit slow at first due to all the functions and options it has. Once you become familiar with the tool, it is easier to use. **What problems is indigitall solving and how is that benefiting you?** It helps me a lot in the analytical part to know what interests users the most and how to segment the notifications. ### 12. Facilitate Sales with Effective Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about indigitall?** I enjoy the ease of use of indigitall, which allows for easy configurations. I appreciate the communication features that make it easier for me to contact clients without needing to use the phone. Additionally, I find the templates offered by indigitall very useful. **What do you dislike about indigitall?** The messages do not appear when the client clicks on reply instead of sending a new message. **What problems is indigitall solving and how is that benefiting you?** I use indigitall for its ease of use in contacting clients without a phone, and its communication capabilities and templates benefit me in better managing interactions. ### 13. Good app **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia L. | Journalist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about indigitall?** I really like this application for sending push notifications about web topics. It's very useful and facilitates user communication. **What do you dislike about indigitall?** I like everything about the app. I wouldn't improve anything. **What problems is indigitall solving and how is that benefiting you?** Improve web traffic and reach users ### 14. Indigitall: Easy, Practical, and Dynamic **Rating:** 4.5/5.0 stars **Reviewed by:** Ingrid G. | gestor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about indigitall?** Indigitall is easy to use, very practical and dynamic. The customer support is very good. **What do you dislike about indigitall?** The response time could be improved. **What problems is indigitall solving and how is that benefiting you?** There are certain aspects of marketing that we could optimize. The tool allows us to operate more efficiently. ### 15. Excellent communication platform for daily operations **Rating:** 5.0/5.0 stars **Reviewed by:** Juanjo D. | Gestor de instalaciones, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about indigitall?** Very useful for managing chats and staying in contact with a large team of employees, allowing messages to be reassigned quickly and easily. It offers real-time information on connected agents, wait times, and queued inquiries. Perfect implementation in WhatsApp. **What do you dislike about indigitall?** I find no disadvantage, I have used similar resources and this is by far the lightest and simplest. **What problems is indigitall solving and how is that benefiting you?** Indigitall allows receiving communications and attending to requests from a large number of users, indispensable in my daily operations as a manager of a very large team. ### 16. Practical and effective for reaching the audience **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo C. | Codirector y presentador del podcast "Falaciones Públicas", Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about indigitall?** Indigitall is practical and intuitive, simple to send notifications and reach the audience. **What do you dislike about indigitall?** What I like the least is its appearance or look & feel **What problems is indigitall solving and how is that benefiting you?** In general, it is difficult to reach the large audience that reads us in the media, and Indigitall helps us with that problem thanks to its service. ### 17. Good service at a reasonable price **Rating:** 4.5/5.0 stars **Reviewed by:** Javier S. | Desarrollador Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about indigitall?** Indigitall is a powerful, efficient, and easy-to-implement solution for any company looking to improve its digital communication. With its combination of personalization, multichannel capabilities, and detailed analysis, it offers a clear competitive advantage for those who wish to keep their users engaged and well-informed. If you are looking for a platform that helps you achieve your marketing goals effectively and without complications, Indigitall is definitely the right choice. **What do you dislike about indigitall?** Despite being a powerful and easy-to-use tool, Indigitall could improve in some aspects such as advanced customization, accessibility in terms of pricing, and technical support outside of office hours. However, these negative points do not diminish its overall effectiveness, and many of them can be adjusted as the platform continues to evolve. **What problems is indigitall solving and how is that benefiting you?** Using an Indigitall chatbot can be a significant change for your digital strategy, as it improves operational efficiency, optimizes customer service, facilitates lead generation, and reduces costs. Additionally, its multichannel integration and customization capabilities make it a valuable tool for enhancing user interaction and offering a more agile and tailored experience to their needs. Without a doubt, it is a technological solution that can benefit any company looking to stay competitive and provide excellent service to its customers. ### 18. Great solution to connect with your customers effectively **Rating:** 4.5/5.0 stars **Reviewed by:** Pedro María P. | IT Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about indigitall?** If you are looking for a solution to improve communication with your customers, it is worth examining Indigitall's proposal. It unifies various channels to communicate with customers on a common platform: from push notifications and chatbots with artificial intelligence to WhatsApp Business. In our particular case, we have used Indigitall's solutions to create these two chats: - A customer service chat integrated into our online banking application - An employee service chat to resolve operational queries, trained with technical manuals in Word and PDF format We have also used the API to send push notifications to our customers' mobile phones, either to carry out global or partial marketing campaigns or to send specific notices or messages. In short, Indigitall is a practical, economical, effective, and well-thought-out solution to optimize communication and connect more closely and efficiently with customers. **What do you dislike about indigitall?** I would have liked some additional features within the API, although not many, since this API is quite comprehensive. **What problems is indigitall solving and how is that benefiting you?** Indigitall facilitates sending messages to customers, either individually or generally. It is easy to carry out marketing campaigns towards these customers. It allows unifying communication channels. On the other hand, it also makes it easy to integrate virtual assistants (chats) within your applications. ### 19. Excellent Platform for Push and In-App Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Santiago G. | Ingeniero en Tecnologías de la Información, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about indigitall?** What I like most about Indigitall is that you can manage In App campaigns and Push campaigns even in a personalized way, which allows us to have more direct communication with our users. **What do you dislike about indigitall?** A negative point that could be improved is that in InApp campaigns, when uploading our customer base, the number of customers who will receive the campaign does not appear, unlike Push campaigns, which do provide the information on the size of the base when uploading it. **What problems is indigitall solving and how is that benefiting you?** A problem that used to exist was direct or personalized communication with customers. With Indigitall, we have been able to improve this issue thanks to its flexibility in campaign personalization. Similarly, being able to configure the duration of the campaigns allows us to have better organization of the campaigns and know when to publish them. ### 20. Very complete tool **Rating:** 5.0/5.0 stars **Reviewed by:** Elena G. | Head of SEO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about indigitall?** Without a doubt, one of the things I liked most about Indigitall is the simplicity of the user interface and the large number of tools it offers. **What do you dislike about indigitall?** I think user segmentation could be improved because it is a very interesting tool. **What problems is indigitall solving and how is that benefiting you?** Push notifications have a greater reach, which benefits traffic. ### 21. Very good support service and excellent platform for push notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie M. | Regional Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about indigitall?** Indigital has allowed us to manage push notification campaigns with broad contact segments while keeping our data secure. We have run several campaigns with Indigitall and the results have been satisfactory; we managed to increase the open rates of our push notifications on web and app. Regarding the support section, the truth is their team is very well trained and has helped us with every question we had in a timely manner. Each module has very interesting functionalities and we are just starting to test with the AI they integrate. In a few months, I will comment again on how it went with that. **What do you dislike about indigitall?** Everything is going very well with Indigitall so far, I recommend it and I think this question is unnecessary. **What problems is indigitall solving and how is that benefiting you?** Indigitall has helped us reach our audience and find the best delivery times for both push and web notifications. ### 22. Versatility and Outstanding Functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about indigitall?** Its great versatility and good performance **What do you dislike about indigitall?** Limited configuration, I miss being able to filter advisors, for example. **What problems is indigitall solving and how is that benefiting you?** Speed up customer service and relieve the advisors to some extent. ### 23. The team and tool are top-notch 🔝 **Rating:** 5.0/5.0 stars **Reviewed by:** Carol Q. | Jefatura de Marketing Automatizado, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about indigitall?** It is a very user-friendly tool, it has worked in the different active strategies as well as its ease of growth and optimization. **What do you dislike about indigitall?** I would like to have the possibility to use videos or animated graphics in web push notifications. **What problems is indigitall solving and how is that benefiting you?** The team has supported me in results reporting and optimization. I love the attention from the Indigitall team. ### 24. Great company in the sector **Rating:** 4.5/5.0 stars **Reviewed by:** Maria E. | Técnica de Desarrollo, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about indigitall?** It offers great possibilities for the product we need in our company. Not to mention their technical support, very attentive and efficient. They also stand out for being in constant evolution, incorporating new functionalities to meet market needs. **What do you dislike about indigitall?** Some integrations could be more intuitive. I have also noticed that during high traffic times, the speed could improve. **What problems is indigitall solving and how is that benefiting you?** Indigitall helps solve problems such as the lack of automation in customer communication. Thanks to its AI chatbots and conversational marketing solutions, I can interact with users in real time, provide quick responses, and improve the customer experience without the need for constant intervention. Additionally, SMS marketing allows me to reach my audience directly and effectively, especially in promotional campaigns or important notifications. All of this saves time, increases efficiency, and significantly improves customer engagement and satisfaction. ### 25. A good tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about indigitall?** What you like most about Indigitall is its ability to personalize messages, automate campaigns, and offer effective omnichannel communication. The platform enhances user interaction, increases conversion, and allows for data-driven decision-making, all with an intuitive interface and high-quality technical support. **What do you dislike about indigitall?** What I don't like about Indigitall is that at first it can be somewhat complex to set up and understand all its features. Sometimes I feel that certain integrations require more specialized technical support than I expected. I would also like to have more customization options without relying so much on the development team. **What problems is indigitall solving and how is that benefiting you?** Indigitall is helping me solve several key problems in my digital strategy. I used to have difficulties reaching my users at the right time and with the right message. Now, thanks to its automation and personalization, I can send more relevant and timely communications. I also used to waste time and resources managing multiple channels separately, but with Indigitall I have a unified solution that improves my efficiency. Additionally, its analytics allow me to make decisions based on real data, which translates into better results and greater customer loyalty. ### 26. Multichannel Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about indigitall?** It seems to me a quite intuitive tool and also, I like that the projects are well organized, that makes the work easier. Also, the fact of working through segments in sending pushes seems like an advancement to me. **What do you dislike about indigitall?** Sometimes the tool has crashed or the data generated through the pushes has caused some uncertainty. **What problems is indigitall solving and how is that benefiting you?** I haven't seen any issues beyond what I mentioned before; sometimes the platform has gone down, and that has caused a bit of chaos. Regardless of that, the technical team at Indigitall has always been attentive and working on a prompt solution. ### 27. Very intuitive and useful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about indigitall?** I like how simple it is to create content and the control you can maintain over tracking. These features make the experience much smoother and more efficient. **What do you dislike about indigitall?** At least in web push, it is difficult to expand the audience, as it is necessary for users to accept cookies. **What problems is indigitall solving and how is that benefiting you?** The communication of services and events is carried out in an innovative way, allowing us to reach new audiences and communicate efficiently. ### 28. Good experience working with Indigitall **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about indigitall?** Its easy interface and its fluency are unmatched **What do you dislike about indigitall?** Nothing at all, I think it's enough for the tasks I use it for **What problems is indigitall solving and how is that benefiting you?** I did not notice any big problems since I use it ### 29. Easy, fast, and with very good results **Rating:** 5.0/5.0 stars **Reviewed by:** Vicco G. | Redactor jefe de EL MUEBLE, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about indigitall?** What I like the most is that it is very easy to use; in fact, it can be done very intuitively, which makes it easy for the team to use. The times we have had to contact "support," the response has been immediate. **What do you dislike about indigitall?** Nothing. The reality is that it has many advantages, among them that it allows me to easily reach different segments of our users. **What problems is indigitall solving and how is that benefiting you?** It benefits us when segmenting our audience and categorizing each one's interests. ### 30. Easy to use, practical, and excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Julia E. | Examinadora oficial DELE A1/A2 , Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about indigitall?** Adaptability to our clients’ requests. Their services are flexible and seem to be designed for our company’s needs. Great support from the team. **What do you dislike about indigitall?** There aren’t any for the moment. We have still a long way to explore all the possibilities it offers for our business. **What problems is indigitall solving and how is that benefiting you?** A direct and straight forward channel with our clientes, which was a huge deal in the past. ### 31. Easy to use, great UX. **Rating:** 5.0/5.0 stars **Reviewed by:** Juan David A. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about indigitall?** Great design to use it easily. Nice UX for users. **What do you dislike about indigitall?** I can't recall any issues right now. It's OK. **What problems is indigitall solving and how is that benefiting you?** Direct, easy and inmediate comms with my clients. ### 32. Top platform for campaign automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about indigitall?** Very good platform for automating omnichannel campaigns. The integration was simple and the support quickly resolved all my doubts. I especially highlight the personalization on WhatsApp and the real-time analysis. **What do you dislike about indigitall?** I would like the interface to be a bit more intuitive in some modules, but overall the experience is very good. **What problems is indigitall solving and how is that benefiting you?** indigitall helps us centralize and automate communication with our users through multiple channels such as push, WhatsApp, and email. This has allowed us to improve segmentation, reduce operational times, and increase the effectiveness of our campaigns by delivering the right message at the right time. ### 33. Innovation for your Company **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco C. | Proyect Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about indigitall?** I have been using your products for a while and have always received a great response from the support team for any questions or needs. The product I have used the most is the Push integration product for my application. The integration with the application is very simple and the console also allows you to define a large number of different pushes and to equip them with a wide variety of customized options easily. Besides the web console, it has a very good API to implement all the options easily from my application. **What do you dislike about indigitall?** I would include a device query in the console itself, although it can always be done through the export devices option. **What problems is indigitall solving and how is that benefiting you?** When we have a problem regarding Indigitall's service, we are quickly attended to by their support team, which takes care of resolving all our doubts. ### 34. An easy and intuitive tool to reach and penetrate the target audience. **Rating:** 5.0/5.0 stars **Reviewed by:** Raquel A. | Global Head of Data, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about indigitall?** I think Indigitall is a very easy-to-use tool — the platform is very intuitive. It allows you to run different campaigns based on segmentations. The CTR rates are high compared to other email marketing tools. **What do you dislike about indigitall?** One area for improvement would be the integration with tools such as the CRM, as well as having a more detailed analysis of the statistics. **What problems is indigitall solving and how is that benefiting you?** Higher user engagement ### 35. A great service for your notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about indigitall?** The speed of campaign creation and sending The management of multiple sendings, multiple sites, etc... Very easy to integrate into your sites and implement its sending methods Good user support with concise responses the same day **What do you dislike about indigitall?** The side menu sometimes doesn't make it clear which screen you're on. **What problems is indigitall solving and how is that benefiting you?** Solve the mass sending of push notifications to devices (which is what we use the most) among other things for managing marketing campaigns with mobile devices. ### 36. Excellent multichannel communication tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about indigitall?** I have been using Indigitall for a while to send push notifications, in-app messages, and also to manage my WhatsApp channel, and the experience has been excellent. The platform is very intuitive, easy to integrate, and powerful in functionalities. Thanks to it, we have significantly improved communication with our users and conversion. The technical support has also been very attentive and helpful whenever we needed it. Totally recommended! **What do you dislike about indigitall?** Sometimes, certain details could be better explained or updated to facilitate integration. **What problems is indigitall solving and how is that benefiting you?** For very specific campaigns, you may need a certain technical level to make the most of it. By having to carefully plan how to use each channel (push, in-app, WhatsApp), you end up creating more effective and personalized campaigns. ### 37. Easy and Efficient Push Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about indigitall?** I like the ease of managing the sending of push notifications and the easy integration with our website. **What do you dislike about indigitall?** nothing, the truth is the platform was super useful **What problems is indigitall solving and how is that benefiting you?** Being able to communicate an express promotion or launches with ease and speed ### 38. A great solution for your company **Rating:** 5.0/5.0 stars **Reviewed by:** Laird P. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about indigitall?** I love how honest and upfront all communication has been. They are super fast to respond and their team works extremely hard! They explain everything in a easy way to understand so you feel very involved. **What do you dislike about indigitall?** Nothing negative at all. Even through they are across the world they still make time for you. Typically in the US morning. **What problems is indigitall solving and how is that benefiting you?** Providing information to our customers in new ways. ### 39. Indigitall has helped us accompany our users throughout the entire purchase journey. **Rating:** 5.0/5.0 stars **Reviewed by:** Mariana A. | Gerente de Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about indigitall?** Indigitall has helped us accompany our users throughout the entire purchase journey, from push notifications, emails, and other communication channels. You can create various segments and automations that work based on your needs, you can prepare A/B testing scenarios and optimize based on real-time metrics. Here in the Marketing department of my company, it has provided us with a lot of value, giving us the opportunity to automate processes and experiment with new ways of interacting with our base. **What do you dislike about indigitall?** At least until today, we haven't had any problems with Indigital. Let's try out the new AI features to see how they are. **What problems is indigitall solving and how is that benefiting you?** Indigitall has helped us reach our user base in a more organized way, allowing us to segment based on different variables and execute specific actions at opportune moments. ### 40. An ally for your brand **Rating:** 4.5/5.0 stars **Reviewed by:** Juan Santiago A. | Analista de canales y verificación - Comunicaciones comerciales, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about indigitall?** Personally, I have used the Web Push service that allows you to achieve high automation and reach your clients/consumers optimally. It allows you to provide personalized communication, segmented according to interests, which gives you the ability to deliver valuable content to your target audience. The use of the platform is quite intuitive, allowing use at different levels within the company. **What do you dislike about indigitall?** It is possible to advance a little more in reporting, expanding the portfolio and making them a bit more interactive. **What problems is indigitall solving and how is that benefiting you?** Reach clients/consumers with valuable content, less invasive and segmented according to interests ### 41. Simple and intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Adrián B. | Redactor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about indigitall?** It is very easy to use because the tool is very intuitive. You learn to use it in 5 minutes. **What do you dislike about indigitall?** That sometimes the headline is too short. **What problems is indigitall solving and how is that benefiting you?** Reach more audience at a given moment ### 42. A great informative tool to reach all audiences **Rating:** 5.0/5.0 stars **Reviewed by:** Alessio E. | Periodista, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about indigitall?** I use Indigitall on a daily basis as a tool to manage push notifications. Among its advantages, I highlight the customization of messages, process automation, multichannel capabilities, detailed analysis, easy integration with workers, and high conversion rate. It is an easy-to-use and implement application and very useful for boosting the audience of the news. It has good customer service. **What do you dislike about indigitall?** It requires a learning period to make the most of it and you need to have a user base. **What problems is indigitall solving and how is that benefiting you?** Help reach a larger audience and allow the immediate dissemination of news ### 43. excellent tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about indigitall?** the speed for management, the convenience, and the intuitiveness **What do you dislike about indigitall?** what I like least about indigitall is that sometimes it disconnects on its own **What problems is indigitall solving and how is that benefiting you?** THEY ARE BEING RESOLVED ### 44. Great tool for communication and marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about indigitall?** Multichannel notifications: It allows me to send push notifications through the web, mobile, and email with ease, effectively reaching my audience. The automation feature ensures that messages are sent at optimal times. Notifications are launched instantly, something I highly value. User segmentation: This section is revolutionary. The ability to segment my audience according to their behavior, location, and device type allows me to send more personalized and relevant messages to each of them. Analytics and reports: The integrated dashboard offers a clear view of campaign performance. Tracking open rates, user interactions, and conversion metrics is really easy for any user. **What do you dislike about indigitall?** The platform is full of features, which I find fantastic, but it took me a while to get used to everything. To use some advanced functionalities, you have to spend some time getting used to using them. **What problems is indigitall solving and how is that benefiting you?** We have managed to connect with our customers better than with platforms we had before, and it also allows us to know the status of user behavior through segments. ### 45. Intuitive, easy, and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Helena A. | redactora web, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about indigitall?** How easy it is to use and how intuitive it is **What do you dislike about indigitall?** Do not show the times at which each notification will be sent in the notification summary. **What problems is indigitall solving and how is that benefiting you?** It benefits when it comes to reaching more users ### 46. Reliable and friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa C. | Coordinador Sr., Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about indigitall?** The platform's environment is very user-friendly, making it easy to handle and very intuitive, so an intensive course is not needed to use it, and it truly lightens the workload. **What do you dislike about indigitall?** I believe it would be the process for creating categories to segment the alerts, as well as in the limitation of permissions for each user. **What problems is indigitall solving and how is that benefiting you?** Before, we used another platform that was somewhat rudimentary to use, so with the arrival of Indigitall, the process for sending alerts improved, in addition to offering other options that make the task easier for using the platform. ### 47. Powerful and complete **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about indigitall?** What I like the most is the ease of creating multichannel campaigns. **What do you dislike about indigitall?** Sometimes the interface can be a bit overwhelming at first if you are new. **What problems is indigitall solving and how is that benefiting you?** Indigitall sends messages through WhatsApp, to mobile phones, and by email simultaneously. ### 48. A multipurpose platform that allows you to send all kinds of notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about indigitall?** What I like most about working with indigitall is that it allows us to manage push notifications from all our sites in one place, making it easy to track the engagement of our campaigns. It also has a fast API response, so when we send a campaign, it is published almost instantly. **What do you dislike about indigitall?** Although the API is quite fast, we miss the ability to schedule campaigns in advance, and we’ve found it a bit challenging to integrate the API with some complex systems. That said, it’s also worth mentioning that customer support has always provided a quick response. **What problems is indigitall solving and how is that benefiting you?** The simplicity of controlling all the campaigns we launch from a single point. ### 49. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about indigitall?** As a user of Indigitall, what has been most useful to me is the automation of marketing. Being able to schedule email, SMS, and push notification campaigns to be sent at the right time to the right customers is amazing. The main advantage I see is the saving of time and effort. Before, I had to do many of these tasks manually, and now Indigitall does it for me. Additionally, the advanced segmentation allows me to personalize the messages a lot and reach each customer more effectively. **What do you dislike about indigitall?** To be honest, what I have used the least from Indigitall are some of the more advanced predictive analysis features. Although I know they are there and can be powerful, I haven't needed them. **What problems is indigitall solving and how is that benefiting you?** Indigitall solves inefficiency in communication with clients by centralizing tools and automating repetitive tasks. This benefits me by saving time, personalizing the customer experience, and measuring results, translating into greater engagement, more sales, and smarter management. ### 50. A multichannel powerful tool to improve comunications **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about indigitall?** It allows you to get personalized communications, through pushes and in-app messaging, ando also has WhatsApp integrations that allows anyone to communicate in a very good way from the enterprise to the users and the other way around. Also it gave you a clear insight of campaigns performance to know in a quick time what are the strategies to change and to implement. **What do you dislike about indigitall?** The interface has to become more modern and usable as the dashboard feel a bit outdated. Users often need some time to learn all the things that that has this tool. **What problems is indigitall solving and how is that benefiting you?** Indigitall is helping us solve the challenge of reaching and engaging users across multiple digital channels in a consistent and personalized way. Before using Indigitall, it was difficult to manage push notifications, in-app messages, email, and WhatsApp campaigns from a single platform. Now, everything is centralized, which saves us time and ensures a unified communication strategy. - [View indigitall pricing details and edition comparison](https://www.g2.com/products/indigitall/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+08%3A02%3A24+-0500&secure%5Bsession_id%5D=80f2acff-2253-4a9e-a9c9-9c2aead4581e&secure%5Btoken%5D=c31e4fac8f6dd4daed65e01fb02f4b93e8cea82bbb20449b77fe303bba9bd3d6&format=llm_user) ## indigitall Integrations - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Echobox](https://www.g2.com/products/echobox/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Google Cloud Dialogflow](https://www.g2.com/products/google-cloud-dialogflow/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - [Salesforce Marketing Cloud Account Engagement](https://www.g2.com/products/salesforce-marketing-cloud-account-engagement/reviews) - [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [VTEX Commerce Platform](https://www.g2.com/products/vtex-commerce-platform/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) ## indigitall Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Platform Basics** - Dynamic Segmentation - Journey Optimization **Data** - Reliability - Data Security **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Analytics** - Campaign Performance - Audience Insights **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Learning** - User Interaction Learning - Error Learning **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Content Generation** - Creativity - Content Accuracy **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top indigitall Alternatives - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,664 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,396 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) - 4.7/5.0 (1,199 reviews)