--- title: indigitall Reviews meta_title: 'indigitall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 456 reviews by the users' company size, role or industry to find out how indigitall works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 456 scale: '5' date_modified: '2026-07-21' parent_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- # indigitall Reviews **Vendor:** indigitall **Category:** [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots) **Average Rating:** 4.8/5.0 **Total Reviews:** 456 ## About indigitall indigitall is a comprehensive customer engagement platform built to deliver seamless, personalized experiences across every digital touchpoint. By unifying all your inbound and outbound communication channels—including push notifications, WhatsApp, and advanced AI Agents—we provide the tools for you to genuinely understand your audience. This holistic approach empowers brands to launch automated, targeted campaigns that not only boost engagement but directly drive conversion and long-term customer value. To learn more, visit indigitall.com. ## indigitall Pros & Cons **What users like:** - Users find indigitall incredibly **easy to use** , with intuitive navigation and efficient campaign management across multiple channels. (43 reviews) - Users appreciate the **helpful support team** of Indigitall, enhancing confidence and simplifying daily tasks effectively. (38 reviews) - Users commend the **responsive customer support** of Indigitall, appreciating quick and helpful answers to their queries. (27 reviews) - Users find Indigitall **highly useful** for client communication, enabling effective digital campaigns with real-time analysis and support. (27 reviews) - Users praise Indigitall for its **smart automation** , which significantly enhances communication and boosts audience engagement. (26 reviews) - Users find the **intuitive interface** of Indigitall enhances usage frequency and team integration, ensuring smooth operation. (26 reviews) - Users value the **ease of communication** with Indigitall, effectively engaging customers across multiple channels. (21 reviews) - Features (20 reviews) - Integrations (19 reviews) - Multichannel Marketing (15 reviews) **What users dislike:** - Users note a **learning curve** for advanced features, suggesting clearer guidance could enhance the experience for beginners. (16 reviews) - Users note a **steep learning curve** with Indigitall, which can challenge those new to advanced features and tools. (10 reviews) - Users note that **feature complexity** can be overwhelming initially, especially for smaller teams without technical experience. (9 reviews) - Users find the **integration issues** with Salesforce Marketing Cloud and other tools to be cumbersome and complex. (8 reviews) - Users find the platform **not intuitive** , noting that clearer guidance and error messages would enhance the experience. (7 reviews) - Complexity (6 reviews) - Users find **limited customization options** frustrating, especially for templates and the initial setup process. (5 reviews) - Missing Features (5 reviews) - High Complexity (4 reviews) - Integration Difficulty (4 reviews) ## indigitall Reviews ### 1. This application makes my work easier. **Rating:** 5.0/5.0 stars **Reviewed by:** LUIS D. | Operador de servicios de atención al cliente, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about indigitall?** What I like most about indigitall is that it makes it very easy to manage communications with users. The platform is fast, intuitive, and you don't need to complicate things to launch campaigns or notifications. The most useful feature is the ability to segment and send personalized messages without having to go through long processes. Everything is quite automated and that saves a lot of time. The biggest advantage is that it centralizes everything in one place: notifications, analysis, configuration, and tracking. It allows you to work in an organized manner and see clear results without having to use several different tools. **What do you dislike about indigitall?** What I like least about indigitall is that some advanced features require a bit more familiarization. It's not something that affects daily use, but it can make certain processes take longer at the beginning. **What problems is indigitall solving and how is that benefiting you?** indigitall helps solve the centralized management of communications and notifications, avoiding the need to use several different tools. This makes it easier to maintain a more organized and coherent strategy. It also contributes to improving segmentation and the sending of relevant messages, which benefits both the team and the end user, as it allows for working with more efficient processes and with less margin for error. At the business level, it helps optimize time, automate repetitive tasks, and have a clearer view of campaign performance, something that improves decision-making and internal organization. ### 2. Intuitive, effective, and fast **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro B. | Redactor y producción El Español , Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about indigitall?** I like the immediacy of indigitall; it's very intuitive and I can deliver information to our users immediately. The dynamism and adaptability of the software make it easy to reach all our readers directly. Sending notifications, like a push, post, reel, or TikTok, directly to our readers' mobile devices allows us to quickly notify them about news before the competition. The initial setup was very easy. The integration is perfect for the rest of the networks. It has immediate and functional performance, it has never given me errors, and the price fits quite well with what it offers. The support is fast and effective, and the AI is a good tool that brings creativity to the user. **What do you dislike about indigitall?** For me, the worst part is the translation. Not all features or functions are fully translated, and older team members who don't fully understand English find it hard or struggle more. **What problems is indigitall solving and how is that benefiting you?** I use indigitall to send alerts to our readers and manage social media, making it easy to reach them directly with adaptable and dynamic features. ### 3. Ease of Use and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea G. | 11, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about indigitall?** I find that indigitall is an incredibly easy-to-use tool, which facilitates my creativity with emails. The setup process was hassle-free thanks to the support team, who are always willing to help. I greatly value the CRM, SMS, and email campaign capabilities it offers, especially for achieving a 20% CTR. The ease of use of the system along with the technical support makes indigitall a compelling option to keep me as a user. **What do you dislike about indigitall?** Make the way to add contacts a bit simpler. **What problems is indigitall solving and how is that benefiting you?** I use indigitall to manage CRM, SMS campaigns, and emails, which optimizes communication and allows me to be more creative. The tool is easy to use, has good technical support, and improves my CTR to approximately 20%. ### 4. Outstanding OTP Speed and Seamless Push Notifications with Indigitall **Rating:** 4.5/5.0 stars **Reviewed by:** Guillermo P. | Journalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about indigitall?** We have been using Indigitall to manage both our critical OTP deliveries and app push notifications, and the performance has been outstanding. For a mobile application, security and speed are paramount; Indigitall delivers on both. Our One-Time Passwords (OTPs) arrive almost instantly, which has drastically reduced friction during user login and registration. Furthermore, managing our app push campaigns is seamless. The platform’s interface is highly intuitive, allowing us to segment our audience and track real-time analytics effortlessly. Their customer support is also excellent—always responsive and ready to help with technical queries. Highly recommended for any business looking to scale their mobile engagement **What do you dislike about indigitall?** we haven’t encountered any downsides or areas of dissatisfaction so far **What problems is indigitall solving and how is that benefiting you?** Thanks to their local presence in LATAM, they help us stay incredibly agile when delivering OTPs and push notifications across multiple countries in the region ### 5. Indigitall: Direct Communication and Precise Measurement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Newspapers | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about indigitall?** What I like most about indigitall is precisely that it has several options and you can see all the metrics, which also helps with audience data. It has many statistical tools with which you can view emails, SMS, and more. For me, the best part is that it makes it very easy to contact all our readers in a direct and fast way. Especially when you click to share by URL, it already sets the headline and more, it fills it in with the subtitle, I think it's very well automated. Also, the prices are quite affordable for a tool like this, the integrations with other programs are sophisticated and simple, and when I've had problems, the support has always responded quickly and effectively. **What do you dislike about indigitall?** Let's see, I precisely think that the guide used by Indigitall is not the best in the world. I mean, I think it has a lot to improve when it comes to sharing, for example, news links. It is true that sometimes it uses somewhat sensationalist language in social media posts and so on, I think that's what needs to be refined. I think they should also simplify the language in the menus and so on. **What problems is indigitall solving and how is that benefiting you?** I use indigitall to send push alerts of news directly to our readers. It makes the notification reach the mobile instantly, creating more engagement than with other channels like Instagram. ### 6. Intuitive Campaign Management with Effective Segmentation **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria P. | Gestor de banca , Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2026 **What do you like best about indigitall?** What I highlight most about indigitall is the ease with which push notification campaigns can be managed from a single panel, both on the web and in the app. The platform is quite intuitive, allowing communications to be launched swiftly without going through complex processes. Additionally, I highly value its behavior-based segmentation options, which enhance the performance of our campaigns. **What do you dislike about indigitall?** The weakest point is that the reports fall somewhat short if you are looking to perform advanced analyses or if you need very visual dashboards. For standard use, it performs well, but on certain occasions, we miss a greater level of depth. On the other hand, some functionalities require an initial learning time, as not everything is completely evident from the first moment. **What problems is indigitall solving and how is that benefiting you?** I highlight the ease of managing push notification campaigns from a single panel. The platform is intuitive, allowing you to launch communications swiftly. Its segmentation options enhance performance by reaching more aligned users. ### 7. Reliable Omnichannel Messaging at Scale with indigitall **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo H. | Program Tech Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2026 **What do you like best about indigitall?** What we value most about indigitall is that it provides a single platform for managing multiple customer communication channels. We use it extensively for SMS and WhatsApp messages in critical user journeys such as registration, phone verification, OTP authentication, and login flows within the McDonald’s app. We also use its push notification capabilities for operational communications, including order status updates, feedback requests, and incident notifications. The platform is reliable, easy to integrate through APIs, and has helped us deliver real-time communications at scale across multiple countries. **What do you dislike about indigitall?** I would like to see greater transparency regarding the status of the platform and its services **What problems is indigitall solving and how is that benefiting you?** indigitall solves the challenge of delivering fast, reliable, and scalable customer communications across multiple channels. We use it for SMS and WhatsApp during authentication flows (registration, phone verification, OTP, and login) and push notifications for order tracking, customer feedback, and operational updates. This has allowed us to provide a more seamless customer experience while reducing the complexity of managing multiple communication providers and ensuring consistent delivery across several countries. ### 8. Practical and efficient platform to manage push notifications with good segmentation **Rating:** 4.5/5.0 stars **Reviewed by:** Júlia B. | Senior Brand Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about indigitall?** What I like most about Indigitall is how easy it is to manage push notification campaigns both on the web and in the app from a single platform. It is quite intuitive and allows you to launch communications quickly without the need for complex processes. We also highly value the segmentation, as it helps reach more relevant users according to their behavior, which clearly improves the performance of the campaigns. **What do you dislike about indigitall?** What I like the least is that the reporting falls a bit short if you need more advanced analysis or very visual dashboards. For standard use, it works well, but in some cases, more depth is missed. Also, some functionalities require a little learning time at the beginning, as not everything is completely intuitive from the start. **What problems is indigitall solving and how is that benefiting you?** Indigitall helps us centralize the management of push notifications in a single environment, which greatly simplifies day-to-day work. In our case, it allows us to launch faster campaigns, better segment users, and have greater control over communications. This translates into better engagement and more efficient channel management. ### 9. quite good and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Florin R. | administrativo, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about indigitall?** I like that templates can be created, which makes the work much easier. **What do you dislike about indigitall?** The sound of incoming messages that can be changed. The artificial intelligence that works even if it's just to intuit and facilitate the user's work. When a technician doesn't say who they are or what their name is, have the AI ask them to identify themselves. When a technician waits for us to respond so they can state what they need, have them state it before we respond. **What problems is indigitall solving and how is that benefiting you?** I don't see any inconvenience when using Indigital. ### 10. Effective Social Media Management, with Few Usability Flaws **Rating:** 5.0/5.0 stars **Reviewed by:** Guillermo G. | Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about indigitall?** I like your management capability, especially because I use several social networks. For me, that is the most important thing. The integration and its results allow you to achieve a return on investment superior to the rest of the competitors. And artificial intelligence improves our company's performance even more. **What do you dislike about indigitall?** Well, the translation is not complete in all aspects of the website and, when it comes to using it, not all my colleagues can or know how to use it. That's why those are the aspects that are more complicated. **What problems is indigitall solving and how is that benefiting you?** I use Indigitall to send instant alerts and manage social media in one place, which saves me procedures. This way, I can quickly reach the target audience and collect metrics effectively. ### 11. Intuitive with Excellent Support, But Needs Better Integration **Rating:** 5.0/5.0 stars **Reviewed by:** maria augusta m. | Subgerente Segmentos y Canales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about indigitall?** I like the usability of the indigitall tool, as it is an intuitive platform with easy access and use. Additionally, the support is the best; I feel that my voice is always heard and managed in a very timely manner according to the need. **What do you dislike about indigitall?** Integration tests. A more integrated environment to perform tests and understand error cases. The integration of the SDK has been complex for us since there is one behavior in a controlled version and another when it is scaled up. The load of sending messages collapses the connection. **What problems is indigitall solving and how is that benefiting you?** I use indigitall for sending transactional confirmation pushes. Solve immediate communication problems, provide more content, and reduce costs. ### 12. Perfect for digital journalists **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about indigitall?** the truth is that push alerts arrive faster **What do you dislike about indigitall?** perhaps the cropping of the photographs could improve **What problems is indigitall solving and how is that benefiting you?** One of the main problems with Indigitall is that, being such a comprehensive and technical platform, it may require a considerable learning curve for new users or small teams without experience in automation or digital marketing. Additionally, if you don't properly configure the segmentations or flows, you run the risk of overwhelming your audience with irrelevant messages. Now, how does that benefit you? Well, if you are a journalist at Sport, this gives you an advantage: it forces you to think strategically about how, when, and to whom your content reaches. It makes you more aware of the value of each message, and if you dedicate a little time to mastering the tool, you can stand out by sending exactly what your readers want to read, at the perfect moment. That puts you ahead of others who just publish and wait. very good ### 13. Effective Automation and Improved Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Maite J. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about indigitall?** I like that I can welcome new customers and remind them when they have added items to the cart but have not completed the purchase. Also, I find it easy to learn. The platform is a communication tool in my company and automates many processes. I use indigitall for communication with customers and to run marketing campaigns via email and SMS. Also, it is a top platform. **What do you dislike about indigitall?** The number of steps for automations can be simplified. **What problems is indigitall solving and how is that benefiting you?** I use indigitall to communicate with clients and automate processes. It resolves communication with clients and facilitates marketing campaigns via email and SMS. I can welcome new clients and remind them of abandoned cart purchases. ### 14. Enhanced digital experience **Rating:** 5.0/5.0 stars **Reviewed by:** Gerardo O. | Especialista de Producto-Desarrollo de Campañas, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about indigitall?** From my experience at Movistar, segmented push notifications on the website represent a key tool for offering more personalized and timely communication. By displaying messages according to each customer's profile and behavior, it is possible to present more relevant offers and content, improving the user experience and increasing conversion opportunities. **What do you dislike about indigitall?** I haven't had any bad experiences. Great team **What problems is indigitall solving and how is that benefiting you?** Indigitall helps us solve the challenge of offering more relevant and timely communications to our customers. Thanks to the segmentation and automation of messages in digital channels, we can display personalized offers and information, improve the customer experience, and increase the effectiveness of our campaigns. ### 15. Intuitive and Fast Platform for Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Catarina M. | Customer Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about indigitall?** I like that the indigitall platform is very intuitive and easy to access, which makes my work faster and more efficient. It is also super fast, which helps us send notifications daily. Additionally, the initial setup was quite easy, with the indigitall team meeting with us and making the process simple through their explanations. **What do you dislike about indigitall?** Nothing. Everything works within expectations. **What problems is indigitall solving and how is that benefiting you?** I use indigitall to send notifications quickly, without having a notification platform before. It is an intuitive platform that helps in sending and verifying the results of campaigns, making our work more efficient. ### 16. Intuitive and Effective for Marketing Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Ainhoa C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about indigitall?** We constantly use indigitall for the company's marketing automation. It is an intuitive, easy-to-use, and very effective platform. I like the possibilities the tool offers and the human team they have, especially Oswaldo, who is always attentive to our requests and needs. The setup seems to have been simple, as all the modifications are as well. **What do you dislike about indigitall?** To mention one thing, I would improve the mail creation builder. **What problems is indigitall solving and how is that benefiting you?** I use indigitall to create flows that impact our leads, increase conversion, do marketing for recurring sales, satisfaction surveys, data processing, and remarketing. ### 17. Intuitive and Powerful Management, Support Could Be Improved **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about indigitall?** I really like the robustness of the indigitall API, as it allows for agile integrations and automates mass sending without complications. The console is intuitive and its performance is stable even with large volumes of data. The API is well documented and consistent, which reduces development time when integrating it with our systems. I also value the REST API, the campaign manager in the console, and the real-time reports and metrics, in addition to the ability to handle large volumes of data. **What do you dislike about indigitall?** If I had to point out something that could be improved, it would be the technical support. The support responds quickly, however, the answers sometimes are limited to redirecting to the documentation without delving into the specific problem. **What problems is indigitall solving and how is that benefiting you?** indigitall helps me manage mass SMS and email deliveries in a centralized, efficient, and reliable way. Its robust API reduces development time, and the console is intuitive. It maintains stability and performance with large volumes of data. ### 18. Super Indigitall **Rating:** 5.0/5.0 stars **Reviewed by:** Miriam T. | administrativa, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about indigitall?** It is a tool that allows direct and, above all, very agile communication with the technicians. **What do you dislike about indigitall?** Sometimes it doesn't let you close the conversations or it disconnects without any kind of warning. **What problems is indigitall solving and how is that benefiting you?** When disconnecting without prior notice, some conversations are lost, just as when it doesn't let you close them, it wastes time doing the same thing twice. ### 19. Indigitall: Efficient Centralization of Communications **Rating:** 5.0/5.0 stars **Reviewed by:** Valentina P. **Reviewed Date:** July 01, 2026 **What do you like best about indigitall?** I like the ease of use of indigitall and the speed with which communications can be managed. This really makes daily work much easier. We switched from WhatsApp to indigitall to centralize communications on a single platform, improve message traceability, and manage notifications to technicians more efficiently. **What do you dislike about indigitall?** In general, the functionality is correct. As an improvement, perhaps access the chat history. **What problems is indigitall solving and how is that benefiting you?** It helps us centralize communication with the technicians, improve service, follow-up, and efficiently manage notifications. ### 20. Practical and easy-to-use tool, with excellent metrics for deciding **Rating:** 4.5/5.0 stars **Reviewed by:** Julian E. | Marketing Coms, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about indigitall?** The easy way to handle the tool, practical and with very good metrics that allow you to make decisions. If you want to complement your direct marketing strategy, consider Indigitall as a very good option. If you want to complement your direct marketing strategy, consider Indigitall as a very good option. **What do you dislike about indigitall?** It could have more reports or ways to visualize the information. **What problems is indigitall solving and how is that benefiting you?** In the case of Push via browser, have the option of a massive communication channel that grabs the users' attention. ### 21. Ease and Reliability in Communication Management **Rating:** 5.0/5.0 stars **Reviewed by:** Luis Felipe C. | Lider de MArketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about indigitall?** What I like most about Indigitall is its ease of use, the high level of delivery and reliability of the system in both Push and SMS, and the close and timely technical support when needed. The interface is clear and allows you to create, segment, and send SMS in very few steps. Both Push and SMS have a fast and consistent delivery rate. Additionally, we have achieved several automations and advanced segmentation, and the technical team is always available. The initial setup was super simple, and it was implemented in less than a month. **What do you dislike about indigitall?** I would like to perhaps strengthen the reports or reports that the tool gives us. **What problems is indigitall solving and how is that benefiting you?** I use indigitall to manage Push and SMS notifications, organizing direct communication with clients and ensuring the secure delivery of OTPs. Its clear interface and ease of use, along with high reliability and technical support, allow for easy segmentation and automation of processes. ### 22. Agile and functional tool for digital communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about indigitall?** Segmentation in push notifications is much more refined. Currently, it not only includes demographic data but also behaviors, browsing, types of devices/browser, geolocation, and churn prediction. This is really interesting as it allows for a shift from generic sending to much more useful triggers. Additionally, the integration is now much clearer with journeys and connectors. **What do you dislike about indigitall?** For all artificial intelligence functions to work optimally, it is important to have well-structured data. Therefore, I believe that something that can be improved is the predictive maturity of AI for companies where their data might not be so solid. **What problems is indigitall solving and how is that benefiting you?** We have improved the conversion rate. ### 23. Highly customizable and adaptable to every communication need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about indigitall?** It is highly customizable, so it adapts very well to communication needs at any given moment. **What do you dislike about indigitall?** Being a small pop-up, the extensions are very short, which sometimes limits the message you want to send. **What problems is indigitall solving and how is that benefiting you?** Help reach the expectant audience quickly, especially with last-minute and significant information. In other channels, that would take much longer. This way, you can achieve very high traffic in just a few seconds. ### 24. Excellent, User-Friendly Platform for Managing Multichannel Campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about indigitall?** My experience with Indigitall has been excellent from day one. The platform is user-friendly and easy to navigate, which makes it simple to create, launch, and manage campaigns across multiple channels efficiently and without any hassle. **What do you dislike about indigitall?** One possible improvement would be to include a webhook for real-time statistics, making it easier to integrate live performance data into external systems. **What problems is indigitall solving and how is that benefiting you?** Indigitall simplifies customer communication, saves us time, and makes campaign management much more efficient. ### 25. 100% recommendable **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia R. | Responsable de Telemarketing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2025 **What do you like best about indigitall?** We use it to communicate with our clients through SMS, web push, and app push. We are very satisfied with the tool and how easy it is to manage these channels from one place. **What do you dislike about indigitall?** At the moment, we have no complaints about the tool. **What problems is indigitall solving and how is that benefiting you?** None at the moment ### 26. Intuitive Interface, But Can Improve in Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2026 **What do you like best about indigitall?** I like indigitall for its ease of use in maintaining contact with customers, thanks to its intuitive interface. Additionally, it is very visual, which makes interaction even easier. The initial setup was quite easy, which is always a plus. **What do you dislike about indigitall?** It is a system that gets overloaded quickly, sometimes it runs slowly. **What problems is indigitall solving and how is that benefiting you?** indigitall is easy to use for maintaining communication with customers thanks to its intuitive and visual interface. ### 27. Great Value with Effective Personalization and Segmentation **Rating:** 5.0/5.0 stars **Reviewed by:** Andrés Felipe P. **Reviewed Date:** January 22, 2026 **What do you like best about indigitall?** I like the integration of logical flows in push notifications and segmentation because it ensures that the message reaches each user through the most effective channel. I also appreciate being able to segment by website events and send personalized communications. The AI that optimizes the sending time is excellent, as it analyzes the best time for the user to see the push notification. Additionally, indigitall has been a great help within our client's digital strategy. The initial setup is simple and easy to learn. **What do you dislike about indigitall?** I don't like that the visual interface of the platform is not very user-friendly, especially in terms of order. Also, when implementing push notifications, sometimes finding metrics can be a bit complicated compared to other self-service platforms. **What problems is indigitall solving and how is that benefiting you?** I use indigitall to improve the rate of abandoned carts and conversion, offering personalized offers. Segmentation and the integration of logical flows in push notifications ensure that the message effectively reaches, with AI optimizing the best time to send. ### 28. Excellent platform to create Journeys and connect with users via Push App and Web **Rating:** 5.0/5.0 stars **Reviewed by:** Doris V. | Asistente Canales Digitales, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about indigitall?** Allow to create a Journey to connect with users, Push App, and Push Web **What do you dislike about indigitall?** There is nothing that I dislike, I think it is a good platform. **What problems is indigitall solving and how is that benefiting you?** Special communications with certain users of the App. ### 29. Indigitall: Ease and Efficiency with Small Flaws **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about indigitall?** I like the practicality in campaign management. I also appreciate how the analytical reports are organized, offering clear and easy visibility of the results. Furthermore, I found the initial setup of indigitall very easy. **What do you dislike about indigitall?** At certain times, I faced specific inconsistencies in the campaign reports, which temporarily affected the visibility of some in-app campaign results. Although the issues were resolved later, they impacted the analysis of some campaigns during those periods. **What problems is indigitall solving and how is that benefiting you?** I use indigitall for relational communication with clients, improving reports, notices, and promotions. It facilitates campaign management and offers clear analytical reports, enhancing the visibility of results. ### 30. indigital solutions for work **Rating:** 5.0/5.0 stars **Reviewed by:** rleonxx L. | gestor, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about indigitall?** it's easy to use, great tool for work **What do you dislike about indigitall?** It would improve if we could recover a chat once we click close. **What problems is indigitall solving and how is that benefiting you?** secure communication ### 31. Centralized Multi-Channel Engagement with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Wouter M. | head of product, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about indigitall?** I like how indigitall allows me to engage with our customers across multiple channels like mail, chatbot, and Slack, centralizing different channels so we can manage them in one place. I appreciate combining inbound and outbound communications in a single channel. I also find the insights from customers' journeys in our application valuable. The initial setup of indigitall was very easy **What do you dislike about indigitall?** All my current expectations are managed and the solution goes even beyond what I thought was possible. **What problems is indigitall solving and how is that benefiting you?** I use indigitall to centralize communication channels, managing different mediums in one place. It combines inbound and outbound interactions and provides insights from customer journeys in our application. ### 32. Una plataforma poderosa para aumentar la conversión a través de la automatización **Rating:** 4.5/5.0 stars **Reviewed by:** DAMIAN C. | Consultor de Canal Digital, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about indigitall?** Lo que más me gusta de Indigitall es lo fácil que es crear y programar campañas. También aprecio mucho su capacidad para construir recorridos automatizados utilizando sus funciones de retargeting. **What do you dislike about indigitall?** Por el momento, no tengo quejas importantes. La plataforma está satisfaciendo muy bien nuestras necesidades actuales. Dicho esto, como con cualquier herramienta, siempre hay espacio para mejoras continuas a medida que nuestros casos de uso evolucionan y nuestros requisitos cambian con el tiempo. **What problems is indigitall solving and how is that benefiting you?** Indigitall nos ayuda a aumentar las tasas de conversión en nuestros flujos de ventas en línea. Cuando los clientes no completan un proceso de compra, la plataforma envía automáticamente notificaciones para recordarles y hacer que regresen para completar el recorrido, lo que mejora directamente nuestros resultados. ### 33. It is a platform to reach new audiences perfectly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about indigitall?** I've been using Indigitall for almost three years now, and the truth is that both my colleagues and I are very happy because it helps us reach new audiences. **What do you dislike about indigitall?** At the moment, the platform is very intuitive and easy to use. Keep it that way would be my only recommendation. **What problems is indigitall solving and how is that benefiting you?** It helps us connect with the audience in a quick and simple way. ### 34. QUICK AND SIMPLE COMMUNICATION TOOL **Rating:** 4.5/5.0 stars **Reviewed by:** Irene T. | administrativa, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about indigitall?** DOCUMENTS CAN BE ATTACHED and AUTOMATIC RESPONSES CAN BE LEFT **What do you dislike about indigitall?** RECORD OLDER CONVERSATIONS TO BE ABLE TO REVIEW **What problems is indigitall solving and how is that benefiting you?** At this level, I have no problem. ### 35. Wonderful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Olaya C. | Redactora, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about indigitall?** Your agility and speed in sending notifications. **What do you dislike about indigitall?** It asks me for the password every so often and it becomes annoying. **What problems is indigitall solving and how is that benefiting you?** send information to our clients ### 36. Intuitive, User-Friendly, and Backed by a Helpful Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about indigitall?** It’s very intuitive and user-friendly. The team is always there to help whenever you need it. **What do you dislike about indigitall?** Push notifications that are more personalized for each customer are difficult for a basic user to set up. You’re probably going to need help from the team to get it done. **What problems is indigitall solving and how is that benefiting you?** It allows me to be more present with my clients. ### 37. A tool for communication and digital marketing adapted to the new times **Rating:** 5.0/5.0 stars **Reviewed by:** Rafa M. | Journalist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about indigitall?** The new options for creating campaigns using an AI assistant and, above all, by simply entering the URL provide much more ease of use to Indigitall. **What do you dislike about indigitall?** Perhaps when the URL is entered, some way to automatically adapt long headlines **What problems is indigitall solving and how is that benefiting you?** I don't think there are any problems with the tool. ### 38. Great platform for managing push notifications in apps **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar C. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about indigitall?** I like that indigitall is now easier to use for multiple channels at once. Having everything (push, email, etc.) in one place and seeing clear results helps a lot. **What do you dislike about indigitall?** At first, it's a bit difficult to get the hang of it; they could make it simpler or guide better at the start. **What problems is indigitall solving and how is that benefiting you?** Some problems include an initial learning curve for new users and the possible complexity of some advanced features, especially for small businesses or teams without technical experience. Additionally, integration with existing systems may require time and planning. ### 39. Intuitive Interface with Fast Support **Rating:** 4.5/5.0 stars **Reviewed by:** Camila O. **Reviewed Date:** January 19, 2026 **What do you like best about indigitall?** I really like the intuitive interface of indigitall, and its statistics are excellent for decision-making. I also appreciate the use of their tools that help optimize time, as well as the various options they offer to impact the user at the right moment. Additionally, I find it to be a very useful and comprehensive tool. The initial setup was quite easy, and the support from the indigitall team was quick and met expectations. **What do you dislike about indigitall?** The statistics section could be complemented with simpler graphs. I would like to have more graphs that allow summarizing the data more easily. **What problems is indigitall solving and how is that benefiting you?** I use indigitall to send effective push notifications and optimize timing with tools that impact at the best moment. The interface is intuitive and the statistics help in decision making. ### 40. Invaluable Omnichannel Marketing Automation Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Alessandra A. | Practicante de Growth y Xsell **Reviewed Date:** December 09, 2025 **What do you like best about indigitall?** I use indigitall to manage and automate our omnichannel marketing campaigns, focusing on personalization to increase engagement. The omnichannel unification makes it invaluable, allowing us to manage a single customer profile and orchestrate seamless journeys across different channels like push, inapp, and WhatsApp, all from one platform. I really like how easy and intuitive it is to use, and their advanced segmentation and personalization tools are a big plus. The initial setup was very easy. Additionally, their API integrates well with our CRM, making our processes smoother. The cost efficiency combined with true omnichannel unification were key reasons we switched to indigitall from Customer.io. **What do you dislike about indigitall?** While the interface is intuitive for basic functions, the initial learning curve for advanced features could be smoother. More detailed documentation and video tutorials would be helpful. They should focus on high level use cases that could be beneficial for new users but advanced needs. **What problems is indigitall solving and how is that benefiting you?** I use indigitall to automate and personalize marketing across channels, saving time and boosting engagement. It unifies omnichannel efforts, eliminating silos, and enables seamless user journeys with deep segmentation. ### 41. Indispensable for Effective Marketing Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** MARIE DAYANA E. **Reviewed Date:** December 09, 2025 **What do you like best about indigitall?** I use indigitall for mass sending of text messages and push notifications for my marketing campaigns daily. What I like is that it shows me detailed metrics of the campaigns I have sent and allows me to have the history of all my campaigns. This helps me understand how many people read or click on the messages, know which ones are more appealing, and at what time it is best to send campaigns. The initial setup was very simple, and the indigitall team is always attentive in case we have questions. I really think it is a good work tool. **What do you dislike about indigitall?** I would like that when presenting the metrics, there are no errors and I could have the visual immediately. In text messages, sometimes it takes up to 10 minutes to display the statistics. I want the numbers to be shown in real time and in a more detailed way, not just those who clicked, like the time they opened the message, from which device it was, and if they returned to the text message at any additional time. **What problems is indigitall solving and how is that benefiting you?** I use indigitall to solve the problem of communicating urgently on a massive scale and obtaining detailed metrics. It allows me to know which messages are more appealing and when it is best to send campaigns, facilitating the analysis of effectiveness. ### 42. Intuitive and Agile for Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Joel P. | Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about indigitall?** I find it comfortable, agile, and intuitive. I like the layout of the workspaces. Additionally, the recovery is excellent when, for some reason, it closes or the connection is lost. It was also very easy to set up. **What do you dislike about indigitall?** It could be a bit more customizable. Make the chat backgrounds have different colors to differentiate them better. **What problems is indigitall solving and how is that benefiting you?** indigitall is comfortable, agile, and intuitive for managing customer chats through WhatsApp. I like the layout of the workspaces and its ability to recover if the connection is lost. ### 43. An excellent tool within my WebApp **Rating:** 5.0/5.0 stars **Reviewed by:** JOSE M. | Gerente de IT, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about indigitall?** It remains one of the best tools or plugins I could use in my web app for sending personalized notifications. Fast, efficient, and easy to use. **What do you dislike about indigitall?** Surely it has room for improvement, like adding more integrations, but for now, for what I need, it works 10 out of 10. **What problems is indigitall solving and how is that benefiting you?** The topic of push notifications, I tried other plugins and found it complicated to use them to send customized push notifications. With Indigitall, I didn't have that issue since their website is very intuitive. ### 44. Very good service **Rating:** 4.5/5.0 stars **Reviewed by:** Borja J. | Head of Digital Marketing / CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about indigitall?** Iñaki's attention in our case was crucial for hiring the tool. **What do you dislike about indigitall?** perhaps I would improve the documentation a bit and update it more often. **What problems is indigitall solving and how is that benefiting you?** It allows us to centralize various tools such as the app, web notifications, and the CRM into a single tool. ### 45. Indigitall: Effective Communication and Time Optimization **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolás E. **Reviewed Date:** January 29, 2026 **What do you like best about indigitall?** I like that Indigitall is a super reliable platform for digital marketing and customer loyalty. What I like the most is that it allows me to optimize work times. I can communicate with my clients through messages, maintaining a fluid communication that resolves doubts and provides more information, making clients feel well attended to and more trusting. Additionally, it is easy to use, even for me who is just starting. **What do you dislike about indigitall?** I'm doing very well, there's nothing I don't like. **What problems is indigitall solving and how is that benefiting you?** The platform allows me to communicate quickly and effectively with my clients, optimizing work times. I can maintain smooth communication to resolve doubts, which makes my clients feel well attended to and trust more. ### 46. Review Indigitall **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra . | Administrativa, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about indigitall?** The updates they have been making, even without requesting them, have been surprisingly good. Let's continue working with them. **What do you dislike about indigitall?** In principle, no, perhaps to improve the response time in an emergency, but the truth is they respond quite quickly. **What problems is indigitall solving and how is that benefiting you?** If I have noticed that at times of high volume of shipments, loading more detailed reports can be a bit slow, although the general data is always accessible. ### 47. Platform with great benefits 100% recommendable **Rating:** 5.0/5.0 stars **Reviewed by:** ALEJANDRA A. | Digital Marketing, Business Supplies and Equipment, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about indigitall?** The platform is very intuitive! We use it for "push notifications" to our customer lists, it is very efficient (with the best time to send function, we have increased our open rate) and with the metric dashboards, they help us improve our strategies. **What do you dislike about indigitall?** For the moment, regarding the functions we use, it meets all our expectations. **What problems is indigitall solving and how is that benefiting you?** Improve the times, the performance, and provide a clear benefit on the investment. ### 48. Indigitall: Easy, Reliable, and Satisfies the Customer **Rating:** 4.5/5.0 stars **Reviewed by:** Arlena S. **Reviewed Date:** November 01, 2025 **What do you like best about indigitall?** I have been using indigitall for five years and I appreciate its ease in setting up skills and bots, which makes the process very easy and intuitive. This tool is invaluable for providing quick responses to customers, which significantly increases their satisfaction. Additionally, I find it very useful to be able to see the advisors connected in real-time in each skill created. Its reliability and ease of use convince me that I would definitely choose indigitall again. These aspects have been fundamental in streamlining the resolution of connection and billing issues, which in turn improves my team's efficiency. **What do you dislike about indigitall?** There is nothing I don't like **What problems is indigitall solving and how is that benefiting you?** indigitall helps me resolve simple customer inquiries, such as connection issues and bill payments, improving customer satisfaction with quick and reliable responses. Its ease of use and intuitive setup allow for efficient skill creation and bot configuration. ### 49. Good app to manage work **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriel R. | Gestion de instalaciones, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about indigitall?** Easy work management and organization **What do you dislike about indigitall?** The connection with the app is constantly lost and it closes after 8 hours. **What problems is indigitall solving and how is that benefiting you?** Some messages are lost ### 50. Easy and comfortable interface to the eye **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel L. | Teleoperador, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about indigitall?** Ease with the interface and visual comfort **What do you dislike about indigitall?** Everything is perfect. The functioning is magnificent. **What problems is indigitall solving and how is that benefiting you?** All kinds of dealings with clients daily. And it provides me with agility to improve my results. - [View indigitall pricing details and edition comparison](https://www.g2.com/products/indigitall/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-21+08%3A29%3A48+-0500&secure%5Bsession_id%5D=8db8ca4f-a49e-45d5-8a12-ef3ccd672e99&secure%5Btoken%5D=e5cd248ba344711eab2fdabf53bad7df575d9890473e8cfb0e3633aa7e5a5a2f&format=llm_user) ## indigitall Integrations - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Echobox](https://www.g2.com/products/echobox/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Google Cloud Dialogflow](https://www.g2.com/products/google-cloud-dialogflow/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Incentivio](https://www.g2.com/products/incentivio/reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - [Salesforce Marketing Cloud Account Engagement](https://www.g2.com/products/salesforce-marketing-cloud-account-engagement/reviews) - [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [VTEX Commerce Platform](https://www.g2.com/products/vtex-commerce-platform/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) ## indigitall Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Platform Basics** - Dynamic Segmentation - Journey Optimization **Data** - Reliability - Data Security **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Analytics** - Campaign Performance - Audience Insights **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Learning** - User Interaction Learning - Error Learning **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Content Generation** - Creativity - Content Accuracy **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top indigitall Alternatives - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,662 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,395 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) - 4.7/5.0 (1,195 reviews)