indigitall Features
Integration (3)
Data Import & Export Tools
Ability to input, modify and extract data from the application in bulk through a structured file. 24 reviewers of indigitall have provided feedback on this feature.
Integration APIs
Based on 23 indigitall reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. This feature was mentioned in 23 indigitall reviews.
Platform (10)
Customization
System provides sufficient customization to meet business requirements This feature was mentioned in 24 indigitall reviews.
Workflow Capability
Based on 24 indigitall reviews. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
User, Role, and Access Management
As reported in 24 indigitall reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies. 23 reviewers of indigitall have provided feedback on this feature.
Sandbox / Test Environments
Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. This feature was mentioned in 24 indigitall reviews.
Performance and Reliability
Based on 24 indigitall reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation
Based on 23 indigitall reviews. Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
Optimization
Based on 17 indigitall reviews. Optimizes marketing campaigns for mobile devices.
Integrations - Mobile Marketing
Integrates advertising/campaigns into mobile applications, games, and mobile browsers. 17 reviewers of indigitall have provided feedback on this feature.
Internationalization
Based on 17 indigitall reviews. Facilitates global text message and mobile marketing campaigns.
Email Marketing (4)
Building and Personalizing Emails
Based on 16 indigitall reviews. Create and design emails with an editor; manage templates; personalize dynamically
Sending Outbound Emails
Based on 15 indigitall reviews. Create targeted lists, schedule and manage bulk email sending.
Manage Email Deliverability
Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring. 15 reviewers of indigitall have provided feedback on this feature.
Automated Email Responses
As reported in 15 indigitall reviews. Set up automated nurturing emails based on events, online activities, and lead scores
Online Marketing (5)
Landing Pages and Forms
Based on 15 indigitall reviews. Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.
Dynamic Content
Based on 15 indigitall reviews. Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.
A/B Testing
Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion. 15 reviewers of indigitall have provided feedback on this feature.
Mobile Optimized
Based on 15 indigitall reviews. Support mobile-optimized emails, online forms, and landing pages.
Search Tracking and Optimization
As reported in 15 indigitall reviews. Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords.
Lead Management (8)
Marketing Lead Database
As reported in 15 indigitall reviews. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
Data Quality Management
Based on 15 indigitall reviews. Data quality consists of deduplication, cleansing, and appending your marketing database.
Segmentation
Based on 15 indigitall reviews. Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.
Lead Scoring and Grading
As reported in 15 indigitall reviews. Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.
Lead Nurturing
Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps. 15 reviewers of indigitall have provided feedback on this feature.
Online Behavior Tracking
As reported in 14 indigitall reviews. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
Automated Alerts and Tasks
As reported in 14 indigitall reviews. Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.
CRM Lead Integration
Sync lead, contact, account, and opportunity information with your CRM system. 14 reviewers of indigitall have provided feedback on this feature.
Campaign Management (4)
Program Management
As reported in 15 indigitall reviews. Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI.
Event / Webinar Marketing
Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar. 14 reviewers of indigitall have provided feedback on this feature.
Calendaring
Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR. This feature was mentioned in 14 indigitall reviews.
Budgeting
Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices. 14 reviewers of indigitall have provided feedback on this feature.
Social (5)
Social Listening
Based on 14 indigitall reviews. Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores.
Social Sharing
Based on 15 indigitall reviews. Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions.
Social Campaigns
Based on 15 indigitall reviews. Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.
Social Media Engagement
Based on 15 indigitall reviews. Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails.
Social Media Advertising
Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time This feature was mentioned in 13 indigitall reviews.
Reporting & Analytics (5)
Basic Reporting
Based on 15 indigitall reviews. Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives.
Web Analytics
As reported in 15 indigitall reviews. Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity.
ROI Analytics
Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward. 15 reviewers of indigitall have provided feedback on this feature.
Revenue Analytics
Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline. This feature was mentioned in 14 indigitall reviews.
SEO / Keyword Analytics
As reported in 14 indigitall reviews. Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors.
Analysis (4)
Application Attribution
Attributes app installs to the marketing campaigns and media sources that drove it. 17 reviewers of indigitall have provided feedback on this feature.
Campaign Analysis
As reported in 17 indigitall reviews. Measures impact and effectiveness of mobile marketing campaigns.
Uninstall Tracking
As reported in 17 indigitall reviews. Measures user-level uninstall insights.
Custom Dashboards
Creates custom data views to suit every team member's needs. 17 reviewers of indigitall have provided feedback on this feature.
Campaigns (11)
Proximity Marketing
As reported in 17 indigitall reviews. Collects geo-location data on mobile users to customize relevant campaigns.
Push Notifications
Based on 17 indigitall reviews. Pushes notifications or text messages to mobile devices
Bulk SMS
As reported in 17 indigitall reviews. Provides templates for mass mobile messaging campaigns
Two-Way Text Messaging
As reported in 17 indigitall reviews. Facilitates two-way text messaging to encourage consumer engagement and loyalty
Email Campaigns
Based on 17 indigitall reviews. Personalizes and optimizes email mobile marketing campaigns.
Audience Segmentation
As reported in 16 indigitall reviews. Identifies the most granular audience segments based on actions, inactions, and user properties.
Customize
Allow users to customize their messages. 189 reviewers of indigitall have provided feedback on this feature.
Scheduling
Schedule push notifications to be delivered at a specific date and time, or set an expiration for time-bound messages 188 reviewers of indigitall have provided feedback on this feature.
Retarget
Retarget your messages based on previous user engagement. 187 reviewers of indigitall have provided feedback on this feature.
Segmentation
Based on 188 indigitall reviews. Segment audience based on device type, location, demographics, customer behavior, etc.
Triggered Notifications
Based on 186 indigitall reviews. Automate notifications based on user behavior
Engagement (1)
Coupons and Promotions
Sends out coupons and promotions to reward and entice mobile device users. 17 reviewers of indigitall have provided feedback on this feature.
Core Conversational Capabilities - AI Chatbots (3)
Controlled LLM Response Generation
Uses LLMs to generate dynamic responses within defined boundaries and business-safe content rules. 21 reviewers of indigitall have provided feedback on this feature.
Context Maintenance Within Sessions
Maintains context across user turns in a single session to provide coherent, relevant responses. This feature was mentioned in 21 indigitall reviews.
Natural Language Understanding & Intent Inference
Understands varied user phrasing and infers intent without relying solely on keywords or scripts. This feature was mentioned in 21 indigitall reviews.
Task & Flow Management - AI Chatbots (2)
Scripted Dialogue & Decision Tree Support
Supports building conversational flows using predefined paths, rules, and decision trees. 21 reviewers of indigitall have provided feedback on this feature.
Fallback Responses for Unknown Queries
As reported in 21 indigitall reviews. Provides fallback messages or guidance when the bot cannot understand or fulfill a query.
Analytics (2)
Campaign Performance
Track and report on performance metrics and conversions 186 reviewers of indigitall have provided feedback on this feature.
Audience Insights
As reported in 186 indigitall reviews. Report on audience demographics and engagement
Text Messaging (8)
Bulk SMS
As reported in 56 indigitall reviews. Enables users to send mass text message campaigns
Two-Way Text Messaging
Facilitates two-way text messaging to encourage consumer engagement and loyalty 54 reviewers of indigitall have provided feedback on this feature.
Text Scheduler
Provides the ability to schedule single or bulk text messages to recipients on a specific date and time 56 reviewers of indigitall have provided feedback on this feature.
Automatic Replies
Based on 55 indigitall reviews. Provides automatic text message replies to recipients
Automatic URL Shortening
As reported in 56 indigitall reviews. Provides automatic URL shortening to use less characters via text
MMS Marketing
Sends out multimedia via text messages, such as coupons, pictures, and audio 55 reviewers of indigitall have provided feedback on this feature.
Personalization
Offers features for personalizing text messages based on customer information or past behavior 56 reviewers of indigitall have provided feedback on this feature.
Transactional SMS
Allows users to establish automated workflows and triggers to deliver transactional text messages 56 reviewers of indigitall have provided feedback on this feature.
Optimization (4)
A/B Testing
Test variations of a push notification on a portion of users and track conversions This feature was mentioned in 183 indigitall reviews.
Personalization
Personalize messages with contextual data such as customer names or product recommendations This feature was mentioned in 187 indigitall reviews.
Rich Notifications
Enhance messages with images, emojis, animated gifs, or videos This feature was mentioned in 183 indigitall reviews.
Integrations
Based on 185 indigitall reviews. Integrate with third-party marketing or e-commerce software
Deployment & Embedding - AI Chatbots (2)
API Access for Business System Integration
As reported in 22 indigitall reviews. Provides API access to connect with proprietary business systems or internal data sources.
Web Widget & SDK Embedding
As reported in 20 indigitall reviews. Offers embeddable widgets or SDKs for integration into websites, apps, or third-party tools.
Admin & Configuration - AI Chatbots (1)
No-Code Conversation Design
Allows non-developers to configure and design chatbot flows via visual or no-code interfaces. 20 reviewers of indigitall have provided feedback on this feature.
Platform Basics (2)
Dynamic Segmentation
Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).
Journey Optimization
Automates the testing and optimization of customer-facing messaging and campaigns.
Platform Data (4)
Journey Reporting
Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s).
Trends Reporting
Ability to measure product usage by feature, campaign performance by source, and other trending metrics.
Dashboards
Provides dashboards to combine and visualize quantitative and qualitive customer journey data.
Advanced Data Filtering
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data.
Platform Additional Functionality (3)
Journey Mapping
Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.
Integrations
Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.
Automated Alerts
Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements.
SMS Platform (6)
Reporting
Provides pre-built or customizable performance reports This feature was mentioned in 57 indigitall reviews.
Automation
Automates tasks and features for added convenience 57 reviewers of indigitall have provided feedback on this feature.
White Label
Based on 56 indigitall reviews. Offers a white labeling service for agencies or resellers to customize platform branding
Text-to-Landline
As reported in 55 indigitall reviews. Text enables landline phones so users can receive text messages sent to an existing business number
Short Codes
Provides businesses with 5- to 6-digit short codes for running text marketing campaigns This feature was mentioned in 56 indigitall reviews.
API Integration
As reported in 57 indigitall reviews. Facilitates the integration of text messaging into existing business applications through an SMS gateway API
Data (2)
Reliability
As reported in 98 indigitall reviews. Ensures consistent performance, delivering reliable outputs based on user prompts.
Data Security
Implements stringent measures to protect user data and ensure privacy. This feature was mentioned in 99 indigitall reviews.
Interaction (5)
Complex Query Handling
Shows adeptness in comprehending and responding to complex or multi-part queries. This feature was mentioned in 98 indigitall reviews.
Natural Conversation
Facilitates natural and human-like conversations, delivering engaging interaction experiences. 98 reviewers of indigitall have provided feedback on this feature.
Understanding
Demonstrates a sophisticated understanding of both written and spoken user commands. 98 reviewers of indigitall have provided feedback on this feature.
Context Management
Exhibits proficiency in maintaining and utilizing context throughout a conversation. 98 reviewers of indigitall have provided feedback on this feature.
Customizability
Based on 98 indigitall reviews. Offers a high degree of customization to meet individual user or business requirements.
Learning (2)
User Interaction Learning
Based on 98 indigitall reviews. Features robust learning mechanisms, improving responses over time based on past user interactions.
Error Learning
Showcases the ability to recognize, correct, and learn from its own mistakes. This feature was mentioned in 97 indigitall reviews.
Content Generation (2)
Creativity
Displays creativity in generating diverse, interesting, and contextually relevant responses. This feature was mentioned in 96 indigitall reviews.
Content Accuracy
As reported in 96 indigitall reviews. Produces content that is accurate, factually correct, and relevant to the user's query.
System (4)
API Flexibility
Based on 97 indigitall reviews. Evaluates the chatbot's ability to provide flexible APIs for custom integrations and functionality expansions.
Update Frequency and Utility
Regularly receives updates that contribute to continuous improvement of the product. This feature was mentioned in 98 indigitall reviews.
Cross-Platform Compatibility
As reported in 98 indigitall reviews. Assesses the chatbot's ability to function seamlessly across various platforms and devices.
Software Integration
As reported in 96 indigitall reviews. Seamlessly integrates with other platforms or software systems, enhancing overall utility.
WhatsApp Messaging - WhatsApp Marketing (6)
Transactional Messages
As reported in 33 indigitall reviews. Allows users to establish automated workflows and triggers to deliver transactional WhatsApp messages and notifications
Bulk WhatsApp Messaging
As reported in 33 indigitall reviews. Enables users to send mass WhatsApp marketing campaigns
Conversational Messaging
Facilitates two-way WhatsApp messaging to encourage subscriber engagement and loyalty 32 reviewers of indigitall have provided feedback on this feature.
Personalization
Offers features for personalizing WhatsApp messages based on customer information or past behavior 31 reviewers of indigitall have provided feedback on this feature.
Promotional Messages
Allow users to share promotions with subscribers via WhatsApp This feature was mentioned in 31 indigitall reviews.
Automated Replies
Based on 31 indigitall reviews. Provides automated WhatsApp message replies to recipients
WhatsApp Business Platform - WhatsApp Marketing (4)
Segmentation
As reported in 30 indigitall reviews. Deliver tailored promotions to specific audience segments
API Integration
Facilitates the integration of WhatsApp messaging into existing business applications through WhatsApp Business API This feature was mentioned in 29 indigitall reviews.
WhatsApp Commerce
As reported in 29 indigitall reviews. Allow customers to browse, discover, research, purchase, and complete payment in real-time
Analytics
Provides analytics on opt-ins, open and delivery rates, and click-throughs This feature was mentioned in 29 indigitall reviews.
Agentic AI - Customer Journey Analytics (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Push Notification (3)
Autonomous Task Execution
Based on 56 indigitall reviews. Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 56 indigitall reviews.
Proactive Assistance
Based on 56 indigitall reviews. Anticipates needs and offers suggestions without prompting
Agentic AI - Personalization (6)
Autonomous Task Execution
As reported in 12 indigitall reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
As reported in 12 indigitall reviews. Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 12 indigitall reviews.
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 12 indigitall reviews.
Proactive Assistance
As reported in 12 indigitall reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Based on 12 indigitall reviews. Makes informed choices based on available data and objectives
Agentic AI - SMS Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 23 indigitall reviews.
Multi-step Planning
As reported in 23 indigitall reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Based on 23 indigitall reviews. Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation 23 reviewers of indigitall have provided feedback on this feature.
Proactive Assistance
As reported in 23 indigitall reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Based on 22 indigitall reviews. Makes informed choices based on available data and objectives
Agentic AI - Marketing Automation (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 12 indigitall reviews.
Multi-step Planning
Based on 12 indigitall reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Based on 12 indigitall reviews. Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 12 indigitall reviews.
Proactive Assistance
Based on 12 indigitall reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives 12 reviewers of indigitall have provided feedback on this feature.
Agentic AI - Mobile Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 17 reviewers of indigitall have provided feedback on this feature.
Multi-step Planning
Ability to break down and plan multi-step processes This feature was mentioned in 17 indigitall reviews.
Cross-system Integration
Based on 17 indigitall reviews. Works across multiple software systems or databases
Adaptive Learning
As reported in 17 indigitall reviews. Improves performance based on feedback and experience
Proactive Assistance
Based on 17 indigitall reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Based on 17 indigitall reviews. Makes informed choices based on available data and objectives
Agentic AI - AI Chatbots (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 55 indigitall reviews.
Multi-step Planning
Ability to break down and plan multi-step processes This feature was mentioned in 55 indigitall reviews.
Cross-system Integration
Works across multiple software systems or databases 55 reviewers of indigitall have provided feedback on this feature.
Adaptive Learning
Based on 56 indigitall reviews. Improves performance based on feedback and experience
Natural Language Interaction
Based on 55 indigitall reviews. Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting 56 reviewers of indigitall have provided feedback on this feature.
Decision Making
Based on 54 indigitall reviews. Makes informed choices based on available data and objectives
Monitoring & Improvement - AI Chatbots (1)
Feedback-Driven Response Optimization
Enables tuning or updating chatbot behavior based on user feedback or admin input (non-live learning). 18 reviewers of indigitall have provided feedback on this feature.
Reliability & Safety - AI Chatbots (1)
Guardrails & Content Controls
Based on 18 indigitall reviews. Includes safeguards to restrict inappropriate responses and ensure compliant language use.


