Introducing G2.ai, the future of software buying.Try now
Compare Zoom Rooms and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Mid-Market (41.3% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
No pricing available
Free
Zoom Rooms
Star Rating
(407)4.5 out of 5
Market Segments
Mid-Market (41.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zoom RoomsZoom Workplace
Star Rating
(55,490)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in overall user satisfaction, with a higher G2 Score reflecting its strong performance in quality and usability. Users appreciate its unmatched video and audio quality, even in larger meetings, making it a preferred choice for seamless communication.
- Users say that Zoom Rooms offers a straightforward and user-friendly experience, particularly for scheduling and joining meetings. Many find it convenient to manage group studies and training sessions, highlighting its simplicity and ease of use for all participants.
- Reviewers mention that Zoom Workplace facilitates collaboration effectively, integrating easily with existing platforms. This has led to a smooth implementation process, allowing organizations to quickly adopt the software and enhance their business agility.
- According to verified reviews, both products receive similar ratings for ease of use, but Zoom Workplace stands out with its quick setup and features like screen sharing, breakout rooms, and AI summaries, which save users time and streamline their meeting experiences.
- Users highlight that while Zoom Rooms shines in its responsive customer support, Zoom Workplace also provides reliable assistance, ensuring that any issues are addressed promptly. This support is crucial for maintaining productivity during meetings.
- G2 reviewers note that Zoom Workplace is particularly favored by small businesses, while Zoom Rooms caters more to mid-market users. This distinction may influence the choice depending on the size and needs of the organization, with Zoom Workplace offering a free entry-level option that appeals to startups and smaller teams.
Pricing
Entry-Level Pricing
Zoom Rooms
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Zoom Rooms
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.0
331
9.2
42,350
Ease of Use
9.1
337
9.1
42,494
Ease of Setup
8.8
193
9.1
13,636
Ease of Admin
8.7
135
9.0
12,287
Quality of Support
8.6
291
8.7
31,277
Has the product been a good partner in doing business?
9.0
127
9.1
11,468
Product Direction (% positive)
9.2
325
8.3
39,841
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6567
|
Verified
Not enough data
9.1
6767
|
Verified
Not enough data
8.8
6019
|
Verified
Collaboration
Not enough data
8.6
5119
|
Verified
Not enough data
9.1
6759
|
Verified
Not enough data
9.0
6512
|
Verified
Not enough data
8.7
4984
|
Verified
Not enough data
9.3
7113
|
Verified
Functionality
Not enough data
8.5
5076
|
Verified
Not enough data
9.0
6327
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
109
Business Instant Messaging
Not enough data
8.6
502
Not enough data
8.7
519
Not enough data
8.5
501
Business Instant Messaging
Not enough data
9.0
502
Not enough data
9.2
508
Business Instant Messaging
Not enough data
8.9
498
Not enough data
8.9
504
Not enough data
8.5
498
Generative AI - Business Instant Messaging
Not enough data
8.5
176
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
173
Not enough data
8.3
172
Not enough data
8.3
172
Agentic AI - Business Instant Messaging
Not enough data
7.7
84
Not enough data
7.7
79
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
70
Design Tools
Not enough data
8.5
291
Not enough data
8.5
288
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
284
Communication Tools
Not enough data
8.7
284
Not enough data
8.9
291
Integrations
Not enough data
8.2
276
Not enough data
8.7
282
Software Offering
Not enough data
8.5
281
Not enough data
9.3
287
Not enough data
8.8
282
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
78
Not enough data
7.8
76
Presenter Tools
Not enough data
9.0
16930
Not enough data
8.6
12639
|
Verified
Not enough data
8.7
13564
|
Verified
Not enough data
8.9
17376
|
Verified
Conferencing Options
Not enough data
9.1
19387
|
Verified
Not enough data
9.2
19537
|
Verified
Not enough data
9.3
21517
|
Verified
Application Tools
Not enough data
8.9
16008
|
Verified
Not enough data
9.1
19223
|
Verified
Not enough data
8.8
16122
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
239
Platform Basics
Not enough data
9.1
405
Not enough data
9.1
405
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
395
Platform Additional Functionality
Not enough data
8.4
395
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.8
104
Not enough data
8.7
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
105
Software Options
Not enough data
9.1
106
Not enough data
9.0
105
Email Client - Agentic AI
Not enough data
7.6
53
Not enough data
7.9
54
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
61
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.9
28
Collaboration
8.7
145
Not enough data
9.1
146
Not enough data
9.1
154
Not enough data
Display
9.4
168
Not enough data
8.9
147
Not enough data
Hardware
8.1
138
Not enough data
8.6
150
Not enough data
Agentic AI - Room Systems
8.1
33
Not enough data
8.5
33
Not enough data
Platform Basics
8.9
42
|
Verified
8.7
26
8.8
42
|
Verified
8.9
27
8.8
42
|
Verified
8.6
29
Platform Content
8.5
43
|
Verified
8.5
26
8.0
41
8.0
26
Platform Interoperability
8.4
41
|
Verified
8.5
28
Platform Additional Functionality
9.0
42
8.4
29
8.6
41
8.1
28
8.3
42
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
Not enough data
9.2
30680
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14713
|
Verified
Not enough data
9.1
14788
|
Verified
Meeting Coordination
Not enough data
8.9
28055
|
Verified
Not enough data
9.0
27149
|
Verified
Not enough data
8.9
27445
|
Verified
Not enough data
9.0
15173
|
Verified
Software Type
Not enough data
8.9
26479
|
Verified
Not enough data
8.8
13925
|
Verified
Not enough data
9.2
15833
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.7
421
Not enough data
7.7
419
Not enough data
7.8
414
Calendar View
Not enough data
8.3
393
Not enough data
8.5
401
Shared Calendar
Not enough data
8.5
384
Not enough data
8.3
390
Accessibility
Not enough data
8.3
385
Not enough data
8.0
383
Integration
Not enough data
8.3
380
Not enough data
8.2
384
Not enough data
8.5
380
Notifications
Not enough data
8.3
383
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
309
Not enough data
7.6
312
Agentic AI - Calendar
Not enough data
7.8
121
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
671
Not enough data
8.9
671
Not enough data
7.7
637
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
126
Not enough data
8.5
124
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
138
Not enough data
8.7
123
Not enough data
8.8
124
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.1
129
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
124
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.9
78
Not enough data
8.1
77
Not enough data
7.9
77
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
8.5
8
Extensions
Not enough data
8.9
1482
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1368
Features
Not enough data
8.8
1377
|
Verified
Not enough data
8.7
1330
Not enough data
8.9
1768
|
Verified
Not enough data
9.2
2011
|
Verified
Not enough data
9.3
2088
|
Verified
Not enough data
8.8
1595
|
Verified
Categories
Categories
Shared Categories
Zoom Rooms and Zoom Workplace are categorized as Digital Signage
Unique Categories
Zoom Rooms is categorized as Room Systems
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Zoom Rooms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.6%
Computer Software
8.4%
Marketing and Advertising
5.2%
Higher Education
4.7%
Non-Profit Organization Management
4.2%
Other
64.0%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
What is the difference between Zoom Room and Zoom?
3 Comments
WM
Zoom Rooms, designed to be a shared platform, provides shared work meeting spaces. Zoom is for individuals to use to join meetings. Zoom doesn't need extra...Read more
What are your hardware recommendations when setting up a new Zoom Room
1 Comment
SM
Hi Karen
When kitting out a Zoom Room there are SO many different things to think about. Lighting, echo, where the participants are sitting..and many more...Read more
How do I make sure that 3rd party software (go to meetings, teams) are working correctly?
1 Comment
SM
Hi Christopher
The Third party provider requires an interop licence if you are looking to join those meetings from the Zoom Room. Basically the...Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
