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Compare Yext and Yotpo 
Featured Products
At a Glance
Market Segments
Enterprise (40.3% of reviews)
Small-Business (74.7% of reviews)
Entry-Level Pricing
No pricing available
Free Forever
Yext
Star Rating
(991)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about YextYotpo
Star Rating
(260)4.3 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Yext excels in its automatic listing update feature, which users find invaluable for maintaining accurate business information across platforms. This feature, combined with a fast initial setup, makes it a strong choice for businesses looking to streamline their online presence.
- Users say that Yotpo stands out for its user-friendly design, which simplifies the process of collecting and showcasing customer reviews. Many appreciate how easy it is to navigate the platform, making it a great option for small businesses focused on enhancing customer engagement.
- Reviewers mention that while both platforms offer ease of use, Yotpo's seamless user experience on both the front and back end is particularly praised. Users highlight the intuitive setup process, which helps them launch and customize their review collection efforts quickly.
- According to verified reviews, Yext's auto content scheduling feature is a game-changer for marketing campaigns, allowing users to plan and automate their posts effectively. This capability is especially beneficial for enterprises managing multiple locations and needing consistent messaging.
- Users appreciate Yotpo's focus on customer engagement, noting that it brings everything related to reviews into one place. This centralization helps build trust with new customers, which is crucial for small businesses looking to grow their online reputation.
- G2 reviewers highlight that while Yext has a slightly higher overall satisfaction score, Yotpo's quality of support is often rated higher, with users feeling well-supported in their customer engagement efforts. This balance makes Yotpo a compelling option for those prioritizing customer service alongside functionality.
Pricing
Entry-Level Pricing
Yext
No pricing availableYotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Yext
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
8.7
773
8.6
208
Ease of Use
8.5
791
8.5
210
Ease of Setup
8.4
576
8.1
142
Ease of Admin
8.5
398
8.2
128
Quality of Support
8.5
731
8.8
200
Has the product been a good partner in doing business?
8.6
400
8.5
125
Product Direction (% positive)
8.3
752
8.1
194
Features by Category
Content
8.1
114
Not enough data
7.7
113
Not enough data
7.7
107
Not enough data
7.5
104
Not enough data
7.9
106
Not enough data
7.8
111
Not enough data
8.0
114
Not enough data
8.0
115
Not enough data
7.9
107
Not enough data
Design
7.5
106
Not enough data
7.5
104
Not enough data
7.9
105
Not enough data
7.6
110
Not enough data
Platform
7.8
112
Not enough data
8.1
116
Not enough data
7.9
113
Not enough data
8.4
120
Not enough data
8.3
117
Not enough data
7.7
102
Not enough data
8.0
122
Not enough data
8.0
109
Not enough data
Agentic AI - Web Content Management
5.2
17
Not enough data
6.1
17
Not enough data
Monitoring
7.3
24
Not enough data
8.0
27
Not enough data
7.8
27
Not enough data
Administration
7.7
29
Not enough data
7.8
27
Not enough data
8.3
26
Not enough data
7.5
27
Not enough data
Standards
7.8
30
Not enough data
7.1
26
Not enough data
7.1
21
Not enough data
7.2
23
Not enough data
Agentic AI - Digital Governance
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.9
7
Not enough data
Content Management
8.5
27
Not enough data
8.1
25
Not enough data
8.5
26
Not enough data
Content Discovery
8.7
28
Not enough data
8.0
24
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.2
25
Not enough data
7.8
23
Not enough data
Generative AI
7.1
16
Not enough data
7.2
16
Not enough data
Administration
7.8
50
Not enough data
7.6
47
Not enough data
7.5
50
Not enough data
Knowledge Management
8.6
49
Not enough data
8.0
41
Not enough data
8.1
49
Not enough data
Compliance
8.0
46
Not enough data
7.8
44
Not enough data
7.8
44
Not enough data
7.7
43
Not enough data
Customer Support
8.0
39
Not enough data
7.9
38
Not enough data
7.2
31
Not enough data
Data Security
7.6
38
Not enough data
7.9
39
Not enough data
8.2
43
Not enough data
7.7
37
Not enough data
Administration
7.5
40
Not enough data
8.4
47
Not enough data
8.6
45
Not enough data
Generative AI
7.1
25
Not enough data
Business Tools
8.6
92
Not enough data
8.1
64
Not enough data
7.8
62
Not enough data
8.1
81
Not enough data
7.8
66
Not enough data
Customer Tools
9.0
104
Not enough data
8.6
87
Not enough data
8.3
75
Not enough data
8.1
84
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
6.7
10
Not enough data
6.2
10
Not enough data
7.2
10
Not enough data
6.2
10
Not enough data
6.3
10
Not enough data
Segmentation
5.3
12
Not enough data
5.6
12
Not enough data
Targeting
5.6
12
Not enough data
5.7
12
Not enough data
Triggered Content
5.8
12
Not enough data
5.6
12
Not enough data
5.6
12
Not enough data
Personalized Content
5.3
12
Not enough data
5.4
12
Not enough data
5.4
12
Not enough data
Agentic AI - Personalization Engines
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
Listing Management
8.8
222
|
Verified
Not enough data
8.6
202
|
Verified
Not enough data
8.3
227
|
Verified
Not enough data
8.5
223
|
Verified
Not enough data
Performance
8.5
231
|
Verified
Not enough data
8.3
230
|
Verified
Not enough data
Knowledge Pages
8.1
82
Not enough data
8.0
74
Not enough data
7.7
70
Not enough data
7.4
64
Not enough data
8.2
76
Not enough data
8.1
74
Not enough data
Knowledge Dissemination
8.2
81
Not enough data
8.4
78
Not enough data
8.4
84
Not enough data
8.3
80
Not enough data
7.9
76
Not enough data
7.8
60
Not enough data
8.2
74
Not enough data
8.1
71
Not enough data
8.2
76
Not enough data
Agentic AI - Knowledge Base
7.0
19
Not enough data
6.9
18
Not enough data
6.9
18
Not enough data
Local Search Optimization
8.0
126
Not enough data
8.8
142
|
Verified
Not enough data
8.7
148
|
Verified
Not enough data
8.6
129
|
Verified
Not enough data
7.2
107
|
Verified
Not enough data
8.2
147
|
Verified
Not enough data
SEO Auditing & Monitoring
6.3
17
Not enough data
6.3
17
Not enough data
6.4
16
Not enough data
5.7
15
Not enough data
Agentic AI - SEO Tools
6.1
12
Not enough data
6.4
12
Not enough data
6.0
12
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
5.4
12
Not enough data
6.0
12
Not enough data
SEO Content & Rankings
5.7
29
Not enough data
6.0
30
Not enough data
5.8
29
Not enough data
6.3
15
Not enough data
6.5
14
Not enough data
SEO Reporting
5.6
29
Not enough data
6.1
15
Not enough data
6.0
14
Not enough data
6.0
13
Not enough data
Generative AI
6.1
12
Not enough data
5.8
12
Not enough data
Content & Collaboration
8.0(won by default)
97
Not enough data
8.1(won by default)
93
Not enough data
7.8(won by default)
89
Not enough data
7.8(won by default)
92
Not enough data
8.1(won by default)
98
Not enough data
8.0(won by default)
89
Not enough data
Social Management
7.9(won by default)
144
Not enough data
8.4(won by default)
147
Not enough data
8.0(won by default)
142
Not enough data
8.1(won by default)
145
Not enough data
7.4(won by default)
129
Not enough data
7.7(won by default)
99
Not enough data
7.8(won by default)
100
Not enough data
Agentic AI - Social Media Management
6.9(won by default)
22
Not enough data
7.3(won by default)
22
Not enough data
7.1(won by default)
22
Not enough data
7.2(won by default)
21
Not enough data
7.3(won by default)
21
Not enough data
7.1(won by default)
21
Not enough data
7.3(won by default)
21
Not enough data
Compatibility
8.1
18
Not enough data
8.0
17
Not enough data
7.6
15
Not enough data
Agentic AI - Enterprise Search Software
5.3
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
Search Queries
8.0
17
Not enough data
8.7
17
Not enough data
8.2
16
Not enough data
7.4
13
Not enough data
8.4
17
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.5
17
Not enough data
7.9
19
Not enough data
7.4
17
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Setup
7.7
29
Not enough data
7.5
29
Not enough data
7.8
31
Not enough data
7.5
25
Not enough data
Product Discovery
7.7
30
Not enough data
7.6
28
Not enough data
7.9
28
Not enough data
7.2
23
Not enough data
8.0
29
Not enough data
Integration
7.9
26
Not enough data
7.2
24
Not enough data
7.3
22
Not enough data
Page Customization
7.0
40
Not enough data
7.1
37
Not enough data
7.2
38
Not enough data
7.4
36
Not enough data
Page Optimization
6.4
31
Not enough data
7.3
38
Not enough data
7.5
40
Not enough data
7.6
42
Not enough data
Integrations
6.9
32
Not enough data
7.2
30
Not enough data
7.7
35
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Landing Page Builders
4.8
10
Not enough data
Data collection
5.5
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
4.5
7
Not enough data
4.8
7
Not enough data
Segment Trending
4.5
7
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
4.8
7
Not enough data
Analysis
6.5
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
Platform
6.9
7
Not enough data
6.7
7
Not enough data
5.5
7
Not enough data
6.2
7
Not enough data
6.2
7
Not enough data
6.7
7
Not enough data
Agentic AI - Market Intelligence
5.5
7
Not enough data
5.7
7
Not enough data
Collection
Not enough data
7.8
44
|
Verified
Not enough data
8.0
58
|
Verified
Not enough data
7.6
57
|
Verified
Not enough data
7.9
53
|
Verified
Not enough data
8.0
48
|
Verified
Agentic AI - Review Management
Not enough data
6.7
6
Not enough data
6.1
6
Moderation
Not enough data
8.1
60
|
Verified
Not enough data
7.9
55
|
Verified
Not enough data
7.7
43
|
Verified
Use Cases
Not enough data
8.5
62
|
Verified
Not enough data
7.7
43
|
Verified
Not enough data
8.2
53
|
Verified
Administration
Not enough data
7.5
51
|
Verified
Not enough data
7.5
40
|
Verified
Not enough data
7.9
50
|
Verified
Not enough data
8.1
51
|
Verified
Not enough data
7.5
34
|
Verified
Display Options
Not enough data
7.5
40
|
Verified
Not enough data
7.8
56
|
Verified
Not enough data
7.6
57
|
Verified
Not enough data
7.5
50
|
Verified
Generative AI
Not enough data
6.2
13
Loyalty Experience
Not enough data
8.2
38
Not enough data
8.2
38
Not enough data
7.3
30
Not enough data
8.0
33
Not enough data
7.0
22
Not enough data
7.6
27
Loyalty Platform
Not enough data
7.8
31
Not enough data
7.9
27
Not enough data
7.7
31
Not enough data
7.2
23
Not enough data
7.5
33
Agentic AI - Loyalty Management
Not enough data
4.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Not enough data
4.0
7
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Policy Management - Digital Communications Governance
8.0
14
Not enough data
7.7
14
Not enough data
Surveillance - Digital Communications Governance
8.1
14
Not enough data
8.0
14
Not enough data
Analytics and Reporting - Digital Communications Governance
8.0
14
Not enough data
8.1
13
Not enough data
Compliance Management - Digital Communications Governance
8.2
14
Not enough data
8.2
14
Not enough data
AI Visibility & Tracking
6.2
7
Not enough data
6.7
8
Not enough data
Sentiment & Brand Analysis
7.1
7
Not enough data
6.5
8
Not enough data
Competitive Benchmarking
6.2
7
Not enough data
6.7
8
Not enough data
AI Content Optimization
6.4
7
Not enough data
6.7
8
Not enough data
Reporting & Alerts
6.7
8
Not enough data
6.7
8
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
185
9.1
48
|
Verified
7.6
175
|
Verified
Feature Not Available
8.0
177
|
Verified
8.6
38
|
Verified
Reporting
7.0
125
8.1
18
7.7
151
|
Verified
8.0
36
|
Verified
8.5
195
|
Verified
8.5
52
|
Verified
Media Monitoring
7.6
153
7.1
15
7.4
137
7.9
34
|
Verified
7.7
133
8.2
28
In-House Management
7.1
120
Feature Not Available
7.5
133
|
Verified
7.7
15
Generative AI
6.9
85
Not enough data
Agentic AI - Online Reputation Management
7.1
29
Not enough data
7.4
28
Not enough data
7.4
29
Not enough data
7.2
29
Not enough data
7.2
29
Not enough data
7.2
29
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Yext and Yotpo are categorized as Online Reputation Management
Unique Categories
Yext is categorized as Multi-Location Marketing Platforms, Store Locator, Local SEO, Local Listing Management, Landing Page Builders, Digital Governance, Contact Center Knowledge Base, Insight Engines, Market Intelligence, Social Media Management, SEO Tools, Enterprise Search Software, Web Content Management, Answer Engine Optimization (AEO), Knowledge Base, Digital Communications Governance, E-Commerce Search, and Personalization Engines
Yotpo is categorized as Customer Advocacy, User-Generated Content, Loyalty Management, and Review Management
Reviews
Reviewers' Company Size
Yext
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
19.3%
Hospital & Health Care
8.9%
Marketing and Advertising
7.9%
Insurance
7.7%
Retail
6.5%
Other
49.6%
Retail
20.8%
Apparel & Fashion
12.2%
Consumer Goods
11.8%
Health, Wellness and Fitness
7.3%
Food & Beverages
4.9%
Other
42.9%
Discussions
Is YEXT worth the cost?
4 Comments
DM
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
What is Yotpo used for?
1 Comment
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Yotpo has no more discussions with answers
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