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Compare ICIMS and UKG Pro 
Featured Products
At a Glance
Market Segments
Enterprise (55.9% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ICIMS
Star Rating
(988)4.2 out of 5
Market Segments
Enterprise (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ICIMSUKG Pro
Star Rating
(2,164)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in providing a comprehensive HR solution, often described as a "one-stop shop for everything HR related." Users appreciate its ability to combine payroll functionality, tracking of service hours, and benefits management into a single platform, making it easier to navigate once familiar with the system.
- Users say that iCIMS stands out for its robust applicant tracking capabilities, with many highlighting its user-friendly interface. Reviewers mention that the automation between candidate stages and reference checks is seamless, allowing for a quick turnaround that helps close offers faster in competitive hiring environments.
- According to verified reviews, UKG Pro has a higher overall satisfaction score compared to iCIMS, reflecting a more favorable user experience. Reviewers note that while UKG Pro may have a steeper learning curve initially, it becomes much easier to use over time, which contributes to its higher ratings in overall quality.
- Reviewers mention that while both platforms offer solid support, UKG Pro's customer service is often praised for being responsive and helpful. However, iCIMS users also commend their customer care team for quickly addressing issues, indicating a competitive edge in support for both products.
- Users highlight that UKG Pro's reporting features are particularly strong, with many appreciating the detailed insights it provides. In contrast, iCIMS users have expressed that while reporting is functional, it does not match the depth and usability found in UKG Pro, which can impact decision-making processes.
- G2 reviewers indicate that UKG Pro is favored by mid-market companies, while iCIMS is more commonly used by enterprise-level organizations. This distinction suggests that UKG Pro may be better suited for businesses looking for a versatile HR solution that scales with their needs, whereas iCIMS may appeal more to larger organizations with specific applicant tracking requirements.
Pricing
Entry-Level Pricing
ICIMS
No pricing availableUKG Pro
No pricing availableFree Trial
ICIMS
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
8.5
867
8.5
1,789
Ease of Use
8.2
881
8.5
1,834
Ease of Setup
7.8
533
7.6
1,035
Ease of Admin
8.1
524
8.0
961
Quality of Support
8.1
805
8.1
1,598
Has the product been a good partner in doing business?
8.4
516
8.3
948
Product Direction (% positive)
8.4
855
8.4
1,756
Features by Category
Core HR
Not enough data
8.4
701
Not enough data
7.9
677
Not enough data
Feature Not Available
Not enough data
7.9
511
Not enough data
8.3
591
Not enough data
8.0
747
Generative AI
Not enough data
6.7
55
Platform
7.9
477
|
Verified
7.7
729
7.6
369
|
Verified
7.6
537
7.4
298
|
Verified
7.7
380
8.2
489
|
Verified
8.3
811
8.3
482
|
Verified
8.5
741
7.0
375
|
Verified
7.7
590
8.0
486
|
Verified
8.3
800
8.3
496
|
Verified
7.9
686
Employee Self Service
Not enough data
8.8
934
|
Verified
Not enough data
8.3
735
|
Verified
Not enough data
7.9
652
|
Verified
Administration
Not enough data
8.6
826
|
Verified
Not enough data
8.0
794
|
Verified
Not enough data
9.2
894
|
Verified
Not enough data
8.2
278
Not enough data
8.9
837
|
Verified
Not enough data
8.6
740
|
Verified
Not enough data
8.6
728
|
Verified
Not enough data
9.0
803
|
Verified
Not enough data
9.0
751
|
Verified
Taxes
Not enough data
8.7
782
|
Verified
Not enough data
8.2
693
|
Verified
Not enough data
8.4
626
|
Verified
Integration
Not enough data
7.9
505
|
Verified
Not enough data
8.3
526
|
Verified
Not enough data
8.1
439
|
Verified
Not enough data
8.5
562
|
Verified
Platform
Not enough data
8.2
827
|
Verified
Not enough data
8.5
846
|
Verified
Not enough data
8.5
860
|
Verified
Not enough data
8.6
774
|
Verified
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
7.7
120
8.5
97
Feature Not Available
8.4
79
7.8
114
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
7.7
118
8.5
92
Content
7.3
105
8.5
91
7.2
101
8.3
85
Basics
7.7
120
8.5
97
Feature Not Available
8.4
79
7.8
114
9.0
96
Additional Functionality
7.7
118
8.5
92
7.8
98
Not enough data
6.6
102
Not enough data
Content
7.3
105
8.5
91
7.2
101
8.3
85
Recruiting and Onboarding
7.8
443
|
Verified
Not enough data
7.5
427
|
Verified
7.7
397
8.6
484
|
Verified
Not enough data
Platform
7.9
477
|
Verified
7.7
729
7.6
369
|
Verified
7.6
537
7.4
298
|
Verified
7.7
380
8.2
489
|
Verified
8.3
811
8.3
482
|
Verified
8.5
741
7.0
375
|
Verified
7.7
590
8.0
486
|
Verified
8.3
800
8.3
496
|
Verified
7.9
686
Platform Functionality
7.8
443
|
Verified
Not enough data
8.4
403
|
Verified
Not enough data
7.5
427
|
Verified
7.7
397
8.6
484
|
Verified
Not enough data
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.9
477
|
Verified
7.7
729
7.6
369
|
Verified
7.6
537
7.4
298
|
Verified
7.7
380
8.2
489
|
Verified
8.3
811
8.3
482
|
Verified
8.5
741
7.0
375
|
Verified
7.7
590
8.0
486
|
Verified
8.3
800
8.3
496
|
Verified
7.9
686
Operations
6.9
19
8.5
54
8.5
20
8.4
54
7.2
16
8.4
52
7.9
22
8.4
51
7.5
19
7.7
54
Platform Content
9.1
31
Not enough data
9.3
29
Not enough data
9.1
34
Not enough data
Platform Basics
8.9
32
Not enough data
8.4
20
Not enough data
9.3
34
Not enough data
Platform Additional Functionality
6.7
15
Not enough data
8.8
23
Not enough data
9.1
30
Not enough data
8.6
27
Not enough data
Platform Data
8.9
29
Not enough data
9.0
30
Not enough data
9.2
35
Not enough data
9.1
15
Not enough data
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
Not enough data
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Goals
Not enough data
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Feedback
Not enough data
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Data
Not enough data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Career pathing
7.6
17
Not enough data
6.0
15
Not enough data
Opportunity matching
6.9
15
Not enough data
6.6
15
Not enough data
Analytics and integrations
7.3
15
Not enough data
7.2
17
Not enough data
7.7
17
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
5.7
12
Not enough data
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sourcing
7.7
349
7.7
237
7.7
337
8.0
193
Not enough data
8.3
5
7.0
5
8.3
5
7.0
5
Not enough data
Candidate Management - Applicant Tracking System
7.6
283
7.7
219
8.3
6
Not enough data
8.1
6
8.0
5
7.0
5
7.3
5
4.0
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Platform
7.9
477
|
Verified
7.7
729
7.6
369
|
Verified
7.6
537
7.4
298
|
Verified
7.7
380
8.2
489
|
Verified
8.3
811
8.3
482
|
Verified
8.5
741
7.0
375
|
Verified
7.7
590
8.0
486
|
Verified
8.3
800
8.3
496
|
Verified
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
5.7
9
Feature Not Available
6.0
10
Feature Not Available
6.0
10
Feature Not Available
5.8
10
Feature Not Available
6.8
10
Platform Content
8.1
154
8.1
244
8.1
147
8.5
359
8.4
148
8.5
364
7.8
129
8.2
185
8.4
140
8.1
258
8.4
145
7.9
258
Platform Additional Functionality
7.9
141
8.5
404
6.8
95
7.5
194
6.9
96
7.9
208
8.0
145
8.3
350
7.9
144
8.3
371
Platform Data
7.4
121
7.8
164
7.6
135
7.9
296
7.8
126
8.0
183
Platform
7.9
477
|
Verified
7.7
729
7.6
369
|
Verified
7.6
537
7.4
298
|
Verified
7.7
380
8.2
489
|
Verified
8.3
811
8.3
482
|
Verified
8.5
741
7.0
375
|
Verified
7.7
590
8.0
486
|
Verified
8.3
800
8.3
496
|
Verified
7.9
686
Recruiting and Onboarding
7.5
427
|
Verified
7.7
397
8.2
320
8.3
523
AI Core Recruiting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Interviewing & Assessment
Not enough data
Not enough data
Job Content Creation
Not enough data
Not enough data
AI Candidate Interaction & Outreach
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Candidate Evaluation & Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.9
477
|
Verified
7.7
729
7.6
369
|
Verified
7.6
537
7.4
298
|
Verified
7.7
380
8.2
489
|
Verified
8.3
811
8.3
482
|
Verified
8.5
741
7.0
375
|
Verified
7.7
590
8.0
486
|
Verified
8.3
800
8.3
496
|
Verified
7.9
686
Platform Basics
7.6
33
|
Verified
Not enough data
7.7
35
|
Verified
Not enough data
7.2
35
|
Verified
Not enough data
Platform Content
6.8
31
|
Verified
Not enough data
6.9
37
|
Verified
Not enough data
7.1
35
|
Verified
Not enough data
6.5
34
|
Verified
Not enough data
Platform Performance
7.4
36
|
Verified
Not enough data
7.1
32
|
Verified
Not enough data
7.5
35
|
Verified
Not enough data
Platform Additional Functionality
7.9
36
|
Verified
Not enough data
6.2
33
|
Verified
Not enough data
Time Tracking
Not enough data
8.0
571
Not enough data
7.8
331
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
368
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
491
Platform
Not enough data
8.2
479
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
373
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.9
477
|
Verified
7.7
729
7.6
369
|
Verified
7.6
537
7.4
298
|
Verified
7.7
380
8.2
489
|
Verified
8.3
811
8.3
482
|
Verified
8.5
741
7.0
375
|
Verified
7.7
590
8.0
486
|
Verified
8.3
800
8.3
496
|
Verified
7.9
686
Platform
7.9
477
|
Verified
7.7
729
7.6
369
|
Verified
7.6
537
7.4
298
|
Verified
7.7
380
8.2
489
|
Verified
8.3
811
8.3
482
|
Verified
8.5
741
7.0
375
|
Verified
7.7
590
8.0
486
|
Verified
8.3
800
8.3
496
|
Verified
7.9
686
Workforce Management Platform Features
Not enough data
8.3
105
Not enough data
8.0
123
Not enough data
8.3
209
Not enough data
8.0
209
Not enough data
Feature Not Available
Not enough data
7.9
128
Not enough data
8.1
150
Not enough data
8.5
221
Not enough data
7.7
104
Not enough data
8.2
133
Platform
7.9
477
|
Verified
7.7
729
7.6
369
|
Verified
7.6
537
7.4
298
|
Verified
7.7
380
8.2
489
|
Verified
8.3
811
8.3
482
|
Verified
8.5
741
7.0
375
|
Verified
7.7
590
8.0
486
|
Verified
8.3
800
8.3
496
|
Verified
7.9
686
Categories
Categories
Shared Categories
ICIMS and UKG Pro are categorized as Onboarding, Healthcare HR, and Applicant Tracking Systems (ATS)
Unique Categories
Reviews
Reviewers' Company Size
ICIMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
17.2%
Information Technology and Services
6.7%
Staffing and Recruiting
5.4%
Human Resources
4.1%
Higher Education
3.4%
Other
63.2%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.7%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Alternatives
Discussions
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We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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