Best Local Listing Management Software

How Many Local Listing Management Software Products Does G2 Track?

Total Products under this Category: 124

Category Stats (Sep 2026)

  • Average Rating: 4.42/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Localith (+0.96%) - Among all products in this category, Localith recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank Local Listing Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 24,300+ Authentic Reviews
  • 124+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Local Listing Management Software

G2 Grid® for Local Listing Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Yext, Semrush, SOCi, Thryv, SingleInterface, LocaliQ, and Reputation.

Underlying data: [Grid® JSON](https://www.g2.com/categories/local-listing-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=yext&focus%5B%5D=semrush&focus%5B%5D=soci&focus%5B%5D=thryv&focus%5B%5D=singleinterface&focus%5B%5D=localiq&focus%5B%5D=reputation)

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX. AI Coworkers → Own the Jobs Jay (marketing), Myna (operations), and Robin (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. An agent carries out an action, but it doesn't own an outcome. A coworker holds a job. Agents give you capacity; coworkers give you ownership. Your team manages three coworkers instead of thirty agents — and the work gets done at every location, without stretching anyone thinner. Agents → Do the Work Each coworker orchestrates multiple agents that work together to complete a job, and how those agents work is what makes us different. Most software tells you what's happening; ours decides what to do and does it. That runs on BirdAI, our Agent OS: it consolidates every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reasons with your industry, brand, and location context, backed by 13 years of multi-location data infrastructure; and acts — autonomously or with a human in the loop, your call per workflow. So one review, one campaign, one missed call becomes a finished outcome, not a line item in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need — so you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye serves multi-location brands in healthcare, dental, restaurants, financial services, auto, retail, and property management.

Average Rating: 4.7/5.0

Total Reviews: 4,103

How Do G2 Users Rate Birdeye?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.6/10)
  • Data Aggregators: 8.8/10 (Category avg: 8.8/10)
  • Analytics: 9.1/10 (Category avg: 8.8/10)
  • Optimization: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Birdeye?

  • Seller: Birdeye
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Palo Alto, CA
  • Twitter: @BirdEye_
    5,232 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,442 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Marketing Manager
  • Top Industries: Hospital & Health Care, Real Estate
  • Company Size: 47% Small, 34% Medium

What Do G2 Reviewers Say About Birdeye?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Birdeye, appreciating its intuitive navigation and efficient support team.
  • Users appreciate the efficiency in managing reviews with Birdeye, making feedback response quick and streamlined.
  • Users appreciate the efficiency in review management offered by Birdeye, streamlining customer feedback in one platform.
  • Users appreciate the fast and responsive customer support provided by Birdeye, enhancing their overall experience.
  • Users appreciate the centralized platform of Birdeye, simplifying patient engagement and reputation management efficiently.
Cons
  • Users feel the lack of missing features limits Birdeye's potential, wishing for more reports and integrations.
  • Users notice the need for improvement in the AI chatbot, as it struggles with complex queries and implementation issues.
  • Users find the dashboard challenging to navigate, especially when managing multiple locations and utilizing the search function.
  • Users experience a noticeable learning curve with Birdeye, especially when navigating its features initially.
  • Users note that Birdeye has limited features for review management, impacting the effectiveness of customer interactions.

What Are Recent G2 Reviews of Birdeye?

What Are G2 Users Discussing About Birdeye?

Yext

Yext — Enterprise Agentic Marketing Platform Yext is the enterprise agentic marketing platform for multi-location brands that need to win across both AI and traditional search. AI is reshaping how customers discover brands. They're not just searching Google. They're asking ChatGPT, Gemini, Perplexity, and Grok — and the brands that show up in those responses are the ones with verified, structured data distributed to the right places. Yext is built to make that happen at enterprise scale. What Yext does Yext delivers three core capabilities from one platform. Scout, Yext's visibility intelligence engine, analyzes 10 billion signals across four AI models and more than 12 million business locations. Every scan surfaces 150 visibility metrics across 20 competitors, down to the location level, so marketing leaders know exactly where they're losing and why — across both AI and traditional search. The Yext Knowledge Graph is the verified source of truth for every location in a brand's portfolio. Data agents maintain it automatically, connecting data across sources, verifying it at scale, and resolving inconsistencies before they reach a customer. When AI models generate responses about your brand, they pull from this verified record. Content generation agents create on-brand content across every channel from verified brand data: local pages, social posts and replies, review campaigns and responses, and email and SMS campaigns. Distribution agents syndicate that content and data in real time to LLMs, voice assistants, listings, maps, social and review platforms, and email — with no aggregator in between. What Yext pushes is what AI and search engines actually see and trust. Who it's for Yext is built for CMOs, SVPs, and VPs of marketing at multi-location enterprise brands in financial services, healthcare, retail, hospitality, and food. If your brand competes at the local level and needs to show up accurately and consistently across AI and traditional search, Yext is built for you. Why Yext Most platforms deliver insight or distribution, not both. Yext closes the loop — from competitive intelligence to verified data to agentic content creation and real-time distribution — in one system with no disconnected tools and no aggregator delays. Thousands of brands trust Yext, including top US banks, leading hospital systems, and the world's largest restaurant and retail chains.

Average Rating: 4.4/5.0

Total Reviews: 1,092

How Do G2 Users Rate Yext?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.6/10)
  • Data Aggregators: 8.6/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.8/10)
  • Optimization: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Yext?

  • Seller: Yext
  • Company Website:
  • Year Founded: 2006
  • HQ Location: New York
  • Twitter: @yext
    21,811 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,442 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Financial Services, Hospital & Health Care
  • Company Size: 37% Large, 30% Medium

What Do G2 Reviewers Say About Yext?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Yext, appreciating its organized interface and helpful customer service.
  • Users find Yext to be incredibly helpful for maintaining consistency and quickly managing online business information.
  • Users value the centralized management of Yext, making it effortless to maintain accurate business information across platforms.
  • Users commend the helpful customer support of Yext, always providing quick solutions and guidance for inquiries.
  • Users love Yext for its ease of use, quick updates, and streamlined management of online business information.
Cons
  • Users find Yext to have a complex usability that necessitates a challenging learning curve and can be frustrating.
  • Users find the learning curve challenging, yet appreciate helpful support and documentation for assistance.
  • Users experience a difficult learning curve with Yext, finding navigation and edits challenging and sometimes unclear.
  • Users find difficult navigation in Yext, especially with complex filters and editing that can frustrate first-time users.
  • Users feel the limited features of Yext hinder customization and can complicate the user experience for newcomers.

What Are Recent G2 Reviews of Yext?

What Are G2 Users Discussing About Yext?

Semrush

Semrush, an Adobe Company, is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. Used by over 28 million users globally – from scaling startups to the Fortune 500 – Semrush provides the competitive intelligence needed to win visibility in an evolving digital landscape. The company is headquartered in Boston, MA with a global presence across North America, Europe and Asia.

Average Rating: 4.4/5.0

Total Reviews: 3,930

How Do G2 Users Rate Semrush?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.6/10)
  • Data Aggregators: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 8.8/10 (Category avg: 8.8/10)
  • Optimization: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Semrush?

  • Seller: Adobe
  • Company Website:
  • Year Founded: 1982
  • HQ Location: San Jose, CA
  • Twitter: @Adobe
    956,842 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    42,975 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 62% Small, 28% Medium

What Do G2 Reviewers Say About Semrush?

AI-generated summary from verified user reviews

Pros
  • Users value the powerful position tracking and diverse tools of Semrush, enhancing their SEO insights and strategies.
  • Users find Semrush to be exceptionally easy to use, especially for tracking SEO and social media analytics.
  • Users value the keyword research capabilities of Semrush, enhancing SEO strategies and optimizing content effectively.
  • Users value the keyword insights from Semrush, enhancing their content optimization and SEO performance effectively.
  • Users value the position tracking in Semrush for effectively monitoring search term performance and strategy development.
Cons
  • Users feel that Semrush is expensive, particularly for small businesses and individual proprietors with limited budgets.
  • Users find the high pricing of Semrush challenging, especially for small businesses and independent professionals.
  • Users find Semrush to be expensive, especially for small businesses and independent consultants with limited budgets.
  • Users find the pricing issues of Semrush frustrating due to complex payment processes and additional costly add-ons.
  • Users find the steep learning curve of Semrush challenging, especially for beginners navigating its complex features.

What Are Recent G2 Reviews of Semrush?

What Are G2 Users Discussing About Semrush?

SOCi

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data.

Average Rating: 4.5/5.0

Total Reviews: 4,511

How Do G2 Users Rate SOCi?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.6/10)
  • Data Aggregators: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 8.5/10 (Category avg: 8.8/10)
  • Optimization: 8.4/10 (Category avg: 8.9/10)

Who Is the Company Behind SOCi?

  • Seller: SOCi
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Diego, California
  • LinkedIn® Page: www.linkedin.com
    625 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Property Manager
  • Top Industries: Real Estate, Marketing and Advertising
  • Company Size: 50% Small, 29% Medium

What Do G2 Reviewers Say About SOCi?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of SOCi, efficiently managing multiple businesses and marketing from a single platform.
  • Users love the post scheduling feature of SOCi, enabling efficient management across multiple business locations.
  • Users value the ability to schedule posts across multiple platforms, simplifying social media management for businesses.
  • Users appreciate SOCi's centralized management, enabling efficient monitoring and engagement across multiple social media accounts.
  • Users value the efficient scheduling feature in SOCi, enabling seamless management across multiple businesses in one platform.
Cons
  • Users find the missing editing features problematic, wishing for more metrics tools and quicker posting options.
  • Users experience posting issues with SOCi, particularly with content sharing and link functionality across platforms.
  • Users express frustration with SOCi's limited features, particularly in image editing and cross-platform posting capabilities.
  • Users find the learning curve steep due to numerous features and a lack of beginner tutorials in SOCi.
  • Users seek improvement in customization options and clearer analytics visualization in SOCi to enhance user experience.

What Are Recent G2 Reviews of SOCi?

Thryv

Thryv is an AI-powered marketing and sales platform built specifically for small businesses, helping you market smarter, sell more, and grow faster—all from one centralized solution. Designed to replace disconnected tools, Thryv combines essential business software into one easy-to-use platform. Now including Keap, Thryv delivers powerful CRM software, marketing automation, and sales management tools that help small businesses capture more leads, automate follow-ups, and increase repeat business. With built-in tools for lead management, email and SMS marketing, pipeline tracking, and customer relationship management, Thryv + Keap help teams stay organized and close more deals. From getting found online with digital marketing tools to managing customer relationships and automating sales workflows, Thryv + Keap simplify every stage of the customer journey. The result is a scalable, all-in-one CRM and marketing platform that helps small businesses save time, increase efficiency, and focus on what matters most—running and growing their business.

Average Rating: 4.3/5.0

Total Reviews: 1,894

How Do G2 Users Rate Thryv?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.6/10)
  • Data Aggregators: 8.5/10 (Category avg: 8.8/10)
  • Analytics: 8.7/10 (Category avg: 8.8/10)
  • Optimization: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Thryv?

  • Seller: Thryv
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Dallas, TX
  • Twitter: @thryv
    8,415 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,823 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 90% Small, 9% Medium

What Do G2 Reviewers Say About Thryv?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use with Thryv, particularly for scheduling appointments and managing customer interactions.
  • Users appreciate the efficient automation features of Thryv, which enhance productivity and streamline marketing efforts.
  • Users praise the outstanding customer support of Thryv, emphasizing its helpfulness and responsiveness throughout their experience.
  • Users value the automation features of Thryv, enhancing efficiency and ensuring consistent client follow-ups effortlessly.
  • Users appreciate the helpful features of Thryv, enhancing productivity and streamlining communication effectively.
Cons
  • Users highlight several missing features in Thryv, such as invoice creation and customizable calendar availability.
  • Users face a challenging learning curve with Thryv, making it difficult to utilize its full potential effectively.
  • Users express dissatisfaction with pricing limitations and functionality issues that hinder their overall experience with Thryv.
  • Users find Keap's limited features frustrating, lacking essential elements like inventory management and customizable reporting.
  • Users find Thryv's pricing expensive and limiting, creating challenges with user licenses and contact list limits.

What Are Recent G2 Reviews of Thryv?

What Are G2 Users Discussing About Thryv?

SingleInterface

SingleInterface is an AI-powered growth platform specifically designed for multi-location enterprises, enabling each store, branch, outlet, and distributed location to enhance its visibility across various digital discovery channels, including Google Search, Maps, and AI-driven answers. This comprehensive solution addresses the unique challenges faced by businesses with numerous locations, providing a centralized system that empowers marketing and operations teams to monitor and optimize performance across thousands of sites. The platform caters to enterprises that require a robust framework for managing their digital presence and customer interactions at scale. By offering tools to maintain accurate location information, improve local search visibility, and create tailored location-specific pages, SingleInterface ensures that brands can effectively engage with their target audience. Additionally, the platform facilitates the management of customer reviews, analysis of customer calls, and insights into local competitors, allowing businesses to run hyperlocal campaigns that resonate with their communities. One of the standout features of SingleInterface is its ability to connect various elements of a brand's digital presence, including customer interactions, competitive intelligence, and local demand. This integration enables enterprises to gain a deeper understanding of their performance across different locations. By identifying why certain locations are thriving while others may be struggling, businesses can pinpoint areas that require attention and determine the most effective actions to take. This level of insight is crucial for optimizing marketing strategies and ensuring that each location receives the support it needs to succeed. For enterprises with extensive physical networks, SingleInterface provides a means of central control without adopting a one-size-fits-all approach. The platform allows teams to manage their operations efficiently while equipping each location with the intelligence and actionable insights necessary for growth. By leveraging the power of AI and data analytics, SingleInterface empowers brands to make informed decisions that drive performance and enhance their overall market presence. In summary, SingleInterface stands out as a vital tool for multi-location enterprises looking to navigate the complexities of digital marketing and customer engagement. With its comprehensive suite of features, the platform not only streamlines operations but also fosters a deeper connection between brands and their local markets, ultimately driving growth and success across all locations.

Average Rating: 4.7/5.0

Total Reviews: 103

How Do G2 Users Rate SingleInterface?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.6/10)
  • Data Aggregators: 8.1/10 (Category avg: 8.8/10)
  • Analytics: 9.0/10 (Category avg: 8.8/10)
  • Optimization: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind SingleInterface?

  • Seller: SingleInterface
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Gurgaon, IN
  • LinkedIn® Page: www.linkedin.com
    330 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Manager
  • Top Industries: Financial Services, Retail
  • Company Size: 60% Large, 29% Medium

What Do G2 Reviewers Say About SingleInterface?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support from SingleInterface, enhancing their onboarding and overall experience effortlessly.
  • Users appreciate how Single Interface provides helpful customer support, enhancing their experience and simplifying management tasks.
  • Users find SingleInterface to be incredibly easy to use, streamlining their management tasks effectively and efficiently.
  • Users value the efficiency of SingleInterface, simplifying local marketing and enhancing performance tracking seamlessly.
  • Users appreciate the excellent user experience of SingleInterface, noting its smoothness and user-friendly design.
Cons
  • Users experience frustrating delays in critical ticket handling, impacting overall service efficiency and satisfaction.
  • Users experience slow performance during peak traffic, impacting responsiveness and efficiency at times.
  • Users experience slow loading times, especially during peak traffic, affecting efficiency and responsiveness in using SingleInterface.
  • Users find that time issues significantly hinder their experience, particularly with ticket turnaround and SIS store registration.
  • Users identify a need for improvement in the onboarding process and dashboard interface to enhance usability and efficiency.

What Are Recent G2 Reviews of SingleInterface?

LocaliQ

LocaliQ is how businesses attract and retain ideal customers. The marketing platform helps businesses grow faster with a suite of AI lead management and digital agents, marketing automation, omnichannel campaign management, advanced reporting, and expert-led services. The technology allows customers to optimize ad spend in real-time across multiple channels, saving time and ensuring real results. Dash is LocaliQ’s AI-powered lead management SaaS solution designed to help businesses convert more leads into customers, faster and more efficiently. With automated lead scoring, follow-ups, and reporting, plus advanced AI agents and an included SMS conversational tool, Dash streamlines workflows, eliminates manual tasks, and helps to boost revenue for businesses of all sizes. Integrated with LocaliQ’s AI marketing platform, Dash enables businesses to enhance customer experiences, automate workflows, and save time to focus on growing their business. LocaliQ's products and services include: -AI Agents (Voice, SMS, and live chat) -Marketing Automation -Lead Management Software -Lead Scoring -Live Chat -SMS Marketing -Social Media Marketing -Cross-Channel Advertising -Paid Search Advertising -Marketing Analytics -Social Media Advertising -Display Advertising -Video Advertising -Targeted Email Marketing -Multi-Listings Management -SEO Tools -Websites & Landing Pages -Custom Promotions Gannett is now USA TODAY Co. In order to align all digital marketing solutions under a single brand identity, the ReachLocal, WordStream, and ThriveHive brands were consolidated under the LocaliQ name.

Average Rating: 4.5/5.0

Total Reviews: 1,064

How Do G2 Users Rate LocaliQ?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.6/10)
  • Data Aggregators: 8.2/10 (Category avg: 8.8/10)
  • Analytics: 8.5/10 (Category avg: 8.8/10)
  • Optimization: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind LocaliQ?

  • Seller: USA TODAY Co.
  • Company Website:
  • Year Founded: 1906
  • HQ Location: Gannett Co., Inc. 1675 Broadway, 23rd Floor New York, NY 10019
  • LinkedIn® Page: www.linkedin.com
    5,795 employees on LinkedIn®
  • Ownership: NYSE: GCI

Who Uses This Product?

  • Who Uses This: Owner, Marketing Manager
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 71% Small, 25% Medium

What Do G2 Reviewers Say About LocaliQ?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support from LocaliQ, noting their responsiveness, personalization, and strategic guidance.
  • Users value the responsive team communication and ease of use that LocaliQ consistently provides during marketing efforts.
  • Users value the team's helpfulness, noting their genuine care and proactive support for achieving success.
  • Users highlight the significant business growth achieved with LocaliQ, boosting leads and enhancing marketing strategies effectively.
  • Users appreciate the ease of use of LocaliQ, streamlining target audience selection and campaign management effortlessly.
Cons
  • Users find LocaliQ expensive, emphasizing the challenge of high costs for small businesses with limited budgets.
  • Users find the high costs of LocaliQ challenging, especially for small businesses with limited budgets.
  • Users express concern over limited features in LocaliQ, impacting lead quality and regional support.
  • Users face a lack of customer support with LocaliQ, resulting in a challenging learning experience.
  • Users report overpromised sales results with vague metrics and aggressive upselling tactics, leading to dissatisfaction.

What Are Recent G2 Reviews of LocaliQ?

What Are G2 Users Discussing About LocaliQ?

Reputation

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network. Rather than functioning as a standard aggregation tool, the platform's core architecture facilitates advanced operational analytics and Generative Engine Optimization (GEO). The system processes siloed feedback channels into operational intelligence, allowing teams to uncover critical performance metrics without manually scouring through raw data. This capability is powered by a native AI assistant (Reputation IQ) that analyzes all feedback data to find trends and opportunities for improvement. Because this intelligence operates natively within the platform, organizations can extract deep conversational insights and track location-specific performance while keeping their proprietary data completely secure from third-party exposure. Core Capabilities Unified Feedback Hub: Consolidates reviews, surveys, and social media commentary from over 200 external directories into a centralized dashboard for standardized monitoring. Conversational Intelligence: Leverages secure, internal AI to instantly identify sentiment trends and customer friction points at scale. Global Listings Management: Audits and publishes accurate location data across the digital ecosystem to ensure strict consistency. AI Engine Optimization (AEO): Analyzes how large language models perceive the brand, equipping teams to optimize structured data for algorithmic discovery. Core Benchmarking: Calculates an objective Reputation Score to index review volume, sentiment analysis, and responsiveness against industry competitors. The primary value of Reputation lies in its capacity to transform legacy local SEO efforts into a modern AEO strategy. As search behavior continues to fragment, multi-location brands utilize the platform to solve the inherent blind spots created by AI aggregators. By actively managing their digital footprint and automating their engagement protocols, organizations establish the precise citation consistency and interaction signals required by large language models. Ultimately, the platform empowers businesses to systematically elevate their localized customer experience, secure massive operational time savings, and capture market share through improved algorithmic visibility.

Average Rating: 4.5/5.0

Total Reviews: 2,405

How Do G2 Users Rate Reputation?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.6/10)
  • Data Aggregators: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 8.7/10 (Category avg: 8.8/10)
  • Optimization: 8.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Reputation?

  • Seller: Reputation
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Ramon, CA
  • Twitter: @Reputation_Com
    10,930 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    685 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Community Manager, Property Manager
  • Top Industries: Automotive, Real Estate
  • Company Size: 46% Medium, 29% Small

What Do G2 Reviewers Say About Reputation?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the centralized management of reviews and surveys, enhancing efficiency and ease of use.
  • Users appreciate the ease of use of Reputation, streamlining feedback management and making metrics easily accessible.
  • Users value the SMS review request feature of Reputation, enhancing communication and customer feedback management effectively.
  • Users value the user-friendly interface and insights from Reputation.com, enhancing their review management experience significantly.
Cons
  • Users note improvement needed in report customization and integration processes, highlighting issues with review discrepancies and support.
  • Users report issues with survey email bounces and lack of clarity in metrics affecting their feedback collection.
  • Users are frustrated by the inability to resend survey emails after correcting addresses, hindering effective feedback collection.
  • Users find the missing features in Reputation limit its effectiveness, especially regarding social media management and customization.

What Are Recent G2 Reviews of Reputation?

What Are G2 Users Discussing About Reputation?

Uberall

Uberall is the world’s first multi-location marketing platform that connects your digital presence to local revenue impact. We help brands grow by optimizing location performance across visibility, engagement, reputation, and conversion—now including the industry’s first GEO (Generative Engine Optimization) Studio. As AI search changes how customers find businesses, Uberall’s AI-powered platform ensures your locations aren't just found, but recommended. Our comprehensive solution simplifies multi-location marketing with powerful analytics, listings, reviews, store locators, local pages, and local inventory. With the addition of GEO Studio, brands can now monitor their visibility in AI search, benchmark against competitors in LLM responses, and automatically publish AI-readable, locally relevant content across the web. Founded in 2013 in Berlin, Uberall powers over 1.3 million locations globally. Trusted by leaders in retail, hospitality, and automotive, Uberall is shaping the future of location marketing.

Average Rating: 4.4/5.0

Total Reviews: 235

How Do G2 Users Rate Uberall?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.6/10)
  • Data Aggregators: 8.6/10 (Category avg: 8.8/10)
  • Analytics: 8.0/10 (Category avg: 8.8/10)
  • Optimization: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Uberall?

  • Seller: uberall GmbH
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Berlin, Berlin
  • Twitter: @getuberall
    1,257 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    463 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Marketing Manager, Marketing Manager
  • Top Industries: Marketing and Advertising, Restaurants
  • Company Size: 38% Medium, 31% Large

What Do G2 Reviewers Say About Uberall?

AI-generated summary from verified user reviews

Pros
  • Users find Uberall easy to use, facilitating seamless connections with customers across multiple platforms effortlessly.
  • Users value the centralized management of Uberall, enabling seamless oversight of multiple locations and data integration.
  • Users appreciate the centralized platform of Uberall, which simplifies managing multiple locations efficiently and effectively.
  • Users appreciate the easy setup of Uberall, making it simple to connect with customers and manage updates.
  • Users find Uberall to be a very helpful tool for effective customer engagement across platforms and support.
Cons
  • Users find the setup process complex, especially when connecting locations to Meta and Google, making it time-consuming.
  • Users experience reporting issues with Uberall as changes often fail to reflect correctly and resolutions aren't marked automatically.
  • Users often face linking issues with Uberall, making it tedious to sync updates with Google profiles.
  • Users find the difficult setup of Uberall challenging, especially when managing location listings and integrations.
  • Users note that improvement is needed in review management and dashboard intuitiveness for a better experience.

What Are Recent G2 Reviews of Uberall?

Pluspoint

Pluspoint is the local marketing platform for brands that run more than one address. Reviews, listings, AI search visibility, messaging, social posting and coupons. Every location, one login, from $29 per location per month. 🤖 Getting found when the search is an AI answer Ask ChatGPT for the best sushi in Lisbon and three names come back, not ten blue links. Google's AI Overviews and Ask Maps work the same way. Those answers get assembled from things you control: your categories and hours across the directory graph, plus how many reviews each location has and how recent they are. Pluspoint runs that layer. A car rental group we work with now lands consistently in the top 3 of AI recommendations. Lyca Mobile's Google Maps views rose 395%, and Maps views are what turn into direction requests and walk-ins. 📊 Transparent Prices are on the website. Monthly billing, no setup fee, no demo gate, cancel any month. One plan at $29 per location carries every feature; directory syndication is an optional $39 add-on. ⚡ Easy to set up Sign up tonight, run it tomorrow. Self-service signup, bulk location import, 14-day free trial without a card. 🔌 Connects to what you already run Google, Facebook, Instagram, WhatsApp, TikTok, X, LinkedIn, VTEX and Zapier connect from the settings screen, which puts 8,000+ apps in reach. Salesforce, HubSpot, Pipedrive, QuickBooks and Xero get set up with the team. Restaurant groups also get iFood and CoverManager, and there is a documented API. 📈 Built to grow Five locations or five hundred. Bulk operations, per-location analytics, regional rollups, franchisee-level permissions. 🧲 Attract Listings synced across Google, Apple Maps, Bing and 100+ directories. Reviews collected by QR code, SMS, email and WhatsApp, monitored across Google, Facebook, Yelp, Tripadvisor, Booking.com and more. AI replies in your brand voice, posted back automatically to Google and iFood. Elsewhere the draft waits for someone to click paste. Social posting to six networks, scheduled once, pushed to every location. 💬 Convert One inbox for WhatsApp, SMS, email, live chat, Facebook Messenger and Instagram DMs. An AI chatbot that answers the repeat questions and captures leads at 2am. A mobile microsite per location. 🔁 Retain Surveys that catch a bad visit early and route the complaint privately instead of onto Google. Campaigns over SMS, email and WhatsApp. Trackable coupons, so you can follow a campaign through to the register. 🎯 Who it fits CMOs, VP Ops, franchise leads and founder-operators at multi-location brands: restaurants, hotels, healthcare, automotive, retail, home services, beauty and real estate. One 60-restaurant group went from 2.8 to 4.8 stars and 16x more reviews a month. Billing starts at three locations, so the $87. Get found. Get visits. Get more time to sleep.

Average Rating: 5.0/5.0

Total Reviews: 86

How Do G2 Users Rate Pluspoint?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.6/10)
  • Data Aggregators: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Pluspoint?

  • Seller: Pluspoint
  • Year Founded: 2021
  • HQ Location: Miami, US
  • Twitter: @trypluspoint
    5 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 53% Small, 46% Medium

What Do G2 Reviewers Say About Pluspoint?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the centralized management of Pluspoint, simplifying their online interactions and improving satisfaction effortlessly.
  • Users find Pluspoint's ease of use remarkable, allowing seamless management of online interactions and improved efficiency.
  • Users value the AI integration in Pluspoint, streamlining online interactions and saving time on repetitive tasks.
  • Users value Pluspoint's AI technology for automating tasks, enhancing efficiency, and streamlining online interaction management.
  • Users love the automation capabilities of Pluspoint, streamlining their workflow and saving valuable time on repetitive tasks.
Cons
  • Users wish for enhanced chat functionality within Pluspoint, as it lacks comprehensive features for effective communication.
  • Users find the inadequate reporting features limiting, struggling to obtain customized insights for their departments.
  • Users find the limited customization of Pluspoint's reporting features restricts their ability to obtain specific insights for departments.
  • Users desire more integrated features, such as accepting phone calls within the platform, to enhance their experience.
  • Users find the missing features on the mobile app inconvenient, limiting the overall utility of Pluspoint.

What Are Recent G2 Reviews of Pluspoint?

Synup

Synup is a local marketing platform for agencies, resellers, and multi-location businesses. You run it by talking to it. Sydekick, Synup's AI agent, executes local marketing work through conversation: no dashboards to click through, no data to collect by hand, no reports to stitch together. Meet Sydekick:- Tell Sydekick to update business hours across 400 locations, respond to this week's reviews in each client's brand voice, or pull a performance report across the full portfolio, and it does the work. Sydekick goes well beyond routine execution. It audits your local presence and flags what needs fixing. It browses websites to fetch the information it needs. It builds custom landing pages. It designs reports to answer the exact question you asked, in the format you want, rather than forcing you into a fixed reporting template. Skills and Playbooks:- Sydekick works from skills and playbooks. Start with the ready-made library covering common local marketing workflows. Create your own skills for the processes unique to your agency or brand, and reuse and refine them over time so Sydekick gets better at your specific work. When you're stuck, just ask the Synup team. Listings Management:- Business information stays in sync across Google, Apple, Bing, Facebook, and every major listing platform. Bulk changes across thousands of locations happen through a single instruction. Synup verifies that data is indexed and visible to searchers, not just submitted. Reputation Management:- Sydekick monitors reviews across Google, Facebook, and every major review site, drafts and posts responses that match each brand's voice, and runs review request campaigns over email and SMS to grow review velocity for every location. Social Media Management:- Publish across Google Business Profile, Facebook, Instagram, and LinkedIn for hundreds of locations. Sydekick generates localized content per location so every post feels native to its market. Local SEO Analytics:- Local rankings, GBP performance, and review sentiment tracked for every location. Ask Sydekick for the analysis you need in plain language and get answers across the portfolio, or have it build a custom-designed report for a client presentation. Local SEO Tools API:- Agencies, platforms, and SaaS companies use the Synup API to power listings sync, review management, and GBP automation inside their own products. Headless and built to scale across millions of locations. Synup MCP Server:- Synup connects to Claude, ChatGPT, and any MCP-compatible AI assistant, so teams can query listings, pull review data, and manage locations through the AI tools they already use. White-Label Everything:- Every surface can be fully white-labeled under your brand: custom domains, your logo, your colors, your client-facing experience. Your clients never know Synup is in the stack. Synup keeps every location accurate, responsive, and visible in search. You describe the outcome. Sydekick does the work.

Average Rating: 4.5/5.0

Total Reviews: 315

How Do G2 Users Rate Synup?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.6/10)
  • Data Aggregators: 9.0/10 (Category avg: 8.8/10)
  • Analytics: 8.9/10 (Category avg: 8.8/10)
  • Optimization: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Synup?

  • Seller: Synup
  • Company Website:
  • Year Founded: 2013
  • HQ Location: New York, New York
  • Twitter: @synup
    3,073 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 76% Small, 19% Medium

What Do G2 Reviewers Say About Synup?

AI-generated summary from verified user reviews

Pros
  • Users find Synup's platform to be incredibly easy to use, streamlining management of reviews and social media posts.
  • Users find Synup to be incredibly helpful, automating tasks and providing valuable insights for business growth.
  • Users praise Synup for its effective review management, significantly enhancing local brand awareness and driving higher sales.
  • Users rave about the excellent customer support from Synup, noting its attentiveness and helpfulness in addressing needs.
  • Users value the centralized management features of Synup, streamlining their online presence effortlessly across multiple platforms.
Cons
  • Users find a difficult learning curve with Synup, but quickly adapt to its abundant features and functionalities.
  • Users mention that Synup has feature limitations, particularly with integrations and customizations, which affect user experience.
  • Users note a difficult learning curve with Synup, but express that familiarity improves usability over time.
  • Users note that improvement is needed in the update process and widget functionality for a better experience.
  • Users feel there's a lack of features in Synup, particularly wishing for more integrations and AI options.

What Are Recent G2 Reviews of Synup?

What Are G2 Users Discussing About Synup?

Right Choice

RightChoice is an AI-powered Local Listings Management Software built to help local and multi-location businesses to manage listings, improve local rankings, and monitor AI Ranking from all-in-one platform including ChatGPT, Gemini & other AI Models. Our Dashboard combines listings management, reputation management, competitor tracking, and an AI Ranker Tools to help businesses stay accurate, visible, and competitive across Google, Bing, Apple, Waze, and 70+ directories. Key features include: 1. AI Ranker Tool for tracking rankings across AI platforms. 2. Local Keyword Position Tracker 3. Competitor Listings & Ranking Tracker 4. Reviews & Reputation Management with AI auto-replies 5. Customer Sentiment Analysis 6. Geo Grid Tracker for hyperlocal visibility 7. Profile Strength & Suspension Risk Audit 8. Local Business Listing Management 9. 70+ Directory Integrations 10. AI Content Generation & Automated Post Scheduling 11. Advanced Reporting & Keywords Analytics RightChoice is ideal for local businesses, agencies, franchises, and multi-location brands looking for a scalable Local Listings Management and Reputation Platform with built-in AI Insights & Recommendations. Manage listings. Track rankings. Monitor AI visibility. Grow locally, at scale!

Average Rating: 4.9/5.0

Total Reviews: 173

How Do G2 Users Rate Right Choice?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.6/10)
  • Data Aggregators: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.8/10)
  • Optimization: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Right Choice?

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Head
  • Top Industries: Retail, Automotive
  • Company Size: 45% Small, 40% Medium

What Do G2 Reviewers Say About Right Choice?

AI-generated summary from verified user reviews

Pros
  • Users find Right Choice to be an easy-to-use tool for managing listings and optimizing their Google Business profile.
  • Users love the time-saving capabilities of RightChoice, enabling quick updates across multiple business profiles effortlessly.
  • Users commend the responsive customer support of Right Choice, finding it helpful and always available for assistance.
  • Users benefit from easy integrations with Right Choice, enhancing productivity and support for local SEO efforts.
  • Users find Right Choice to be very helpful for managing GMBs, keywords, and improving marketing strategies effectively.
Cons
  • Users report encountering software bugs affecting graphics and API load times, impacting overall user experience.
  • Users report several software bugs and slow API load times, impacting client experience despite other positive aspects.
  • Users note the need for improvements in graphics and reporting features to enhance the overall experience of Right Choice.
  • Users express a desire for limited features in RightChoice.AI, seeking more options and flexibility for an improved experience.
  • Users note some reporting issues with Right Choice, but the team promptly addresses bugs and feedback.

What Are Recent G2 Reviews of Right Choice?

Vendasta AI Platform

From small agency to enterprise, Vendasta is the AI customer acquisition and engagement platform for selling digital solutions to local businesses. Consolidate your tech stack, acquire new clients, and bill and fulfill projects—all within a single platform. Vendasta turns complex data and instructions into easy-to-manage AI employees that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. These AI employees come pre-configured with the skills and personality to fit any business. You can easily customize them using simple language too—no coding required. Whether it’s lead capture, automating customer communication, or managing content, the AI employees have you covered. Vendasta is a SOC 2 Type 2 attested organization committed to maintaining strong security and data privacy standards. Visit our Trust Center at trust.vendasta.com to access security documentation, compliance certifications, and data privacy information.

Average Rating: 4.5/5.0

Total Reviews: 537

How Do G2 Users Rate Vendasta AI Platform?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.6/10)
  • Data Aggregators: 9.1/10 (Category avg: 8.8/10)
  • Analytics: 8.9/10 (Category avg: 8.8/10)
  • Optimization: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Vendasta AI Platform?

  • Seller: Vendasta
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Saskatchewan
  • Twitter: @Vendasta
    3,930 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    742 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Management Consulting
  • Company Size: 84% Small, 11% Medium

What Do G2 Reviewers Say About Vendasta AI Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer support of Vendasta AI Platform, enhancing onboarding and ongoing assistance effectively.
  • Users appreciate the ease of use of the Vendasta AI Platform, which simplifies marketing tasks and enhances efficiency.
  • Users highly value the outstanding customer support from Vendasta, appreciating quick responses and a positive, validating attitude.
  • Users love the comprehensive tools and AI services within Vendasta AI Platform, streamlining their marketing and support needs.
  • Users value the time-saving efficiency of Vendasta AI, transforming manual tasks into automated solutions effortlessly.
Cons
  • Users face a challenging learning curve due to complex integrations and automations that hinder user experience.
  • Users find the limited features of Vendasta AI Platform restrict their usage and complicate the overall experience.
  • Users find the difficult learning curve challenging, often needing extensive support to navigate the platform effectively.
  • Users find missing features and limited capabilities hinder the Vendasta AI Platform's effectiveness and usability.
  • Users find the complexity of Vendasta AI Platform concerning, often struggling with setups and integrations impacting performance.

What Are Recent G2 Reviews of Vendasta AI Platform?

What Are G2 Users Discussing About Vendasta AI Platform?

The Ansira platform

Enterprise brands don't just run marketing campaigns — they manage complex ecosystems of dealers, franchisees, distributors, agents, and local partners. Without coordination, these networks become fragmented, leading to inconsistent messaging, inefficient spend, and limited visibility into performance. The Ansira platform is purpose-built to solve that by unifying the technology, data, and expertise that brands and their partners need to operate as one synchronized ecosystem.

Average Rating: 4.9/5.0

Total Reviews: 281

How Do G2 Users Rate The Ansira platform?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.6/10)
  • Data Aggregators: 9.6/10 (Category avg: 8.8/10)
  • Analytics: 9.1/10 (Category avg: 8.8/10)
  • Optimization: 9.4/10 (Category avg: 8.9/10)

Who Is the Company Behind The Ansira platform?

  • Seller: Ansira
  • Company Website:
  • Year Founded: 1919
  • HQ Location: St. Louis, US
  • LinkedIn® Page: www.linkedin.com
    1,229 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Travel Advisor, Marketing Manager
  • Top Industries: Leisure, Travel & Tourism, Marketing and Advertising
  • Company Size: 60% Small, 22% Medium

What Do G2 Reviewers Say About The Ansira platform?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of the Ansira platform essential for streamlining marketing tasks and gaining insights.
  • Users value the user-friendly features of Ansira for in-depth analysis and efficient campaign management.
  • Users find Ansira helpful for team collaboration and managing marketing efforts, enhancing productivity and ease of use.
  • Users find the easy integration of the Ansira platform essential for enhancing their marketing efforts effectively.
  • Users find the easy integrations of Ansira invaluable for enhancing their marketing efforts and optimizing campaigns.
Cons
  • Users find the pricing to be expensive, noting there are cheaper alternatives available that perform equally well.
  • Users find the high pricing of the Ansira platform concerning, preferring more cost-effective alternatives.
  • Users find the platform's difficult learning curve challenging, requiring considerable time and effort to become proficient.
  • Users note feature limitations in analytics and third-party integration, affecting seamless reporting and overall effectiveness.
  • Users feel there is significant improvement needed in customer service response time and third-party integration capabilities.

What Are Recent G2 Reviews of The Ansira platform?

What Are G2 Users Discussing About The Ansira platform?

Experience.com

Experience.com is an Experience Management Platform that helps organizations turn customer and employee feedback into stronger experiences, greater trust, and greater visibility. Experience.com connects Customer Experience (CX), Employee Experience (EX), reputation, online visibility, and AI Visibility in one platform. Organizations can collect and analyze feedback, manage reviews and reputation, publish content and social updates, maintain accurate business information, and strengthen how their brand appears across search and AI-powered discovery. For multi-location organizations and enterprises, the Experience Management Platform (XMP) provides centralized experience management, reputation, campaigns, analytics, governance, and visibility across locations and teams. For professionals and individual locations, the Search Rank Platform (SRP) helps build a stronger digital presence through reviews, business information, content, engagement, and other search signals. As customer discovery increasingly moves beyond traditional search, Experience.com also helps organizations build AI Visibility. AI-powered tools help businesses create authoritative content, demonstrate expertise, maintain accurate digital information, and strengthen the signals that AI systems use to understand, trust, and surface a business. Rather than managing feedback, reviews, search presence, and reputation through disconnected point solutions, Experience.com brings these capabilities together. The platform helps organizations connect the experience they create with the reputation they earn and the visibility they gain. Experience.com helps organizations capture feedback, understand what it means, build trust, and get found where customers are looking.

Average Rating: 4.8/5.0

Total Reviews: 401

How Do G2 Users Rate Experience.com?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.6/10)
  • Data Aggregators: 9.5/10 (Category avg: 8.8/10)
  • Analytics: 9.4/10 (Category avg: 8.8/10)
  • Optimization: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Experience.com?

  • Seller: Experience.com
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Ramon, California
  • LinkedIn® Page: www.linkedin.com
    273 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Branch Manager, Loan Officer
  • Top Industries: Financial Services, Real Estate
  • Company Size: 40% Medium, 33% Small

What Do G2 Reviewers Say About Experience.com?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use with Experience.com, enjoying seamless setup and accessible, user-friendly features.
  • Users highly value the exceptional customer support from Experience.com, ensuring timely and professional assistance whenever needed.
  • Users appreciate the easy-to-use interface of Experience.com, enhancing their ability to manage and analyze customer reviews.
  • Users appreciate the seamless review management of Experience.com, enhancing client engagement and operational efficiency effortlessly.
  • Users value the real customer experiences on Experience.com, enhancing marketing strategies and building confidence in their business.
Cons
  • Users find linking issues burdensome, preferring direct posting on other review sites for convenience.
  • Users often face connection issues with Experience.com, finding account linking and reconnections cumbersome.
  • Users experience integration issues with Experience.com, especially regarding social media linking and options for loan officers.
  • Users find the social media integration confusing and are frustrated by the need for a business account.
  • Users face improvement needs with Experience.com, citing connection issues, excessive review prompts, and outdated survey questions.

What Are Recent G2 Reviews of Experience.com?

What Are G2 Users Discussing About Experience.com?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated February 5, 2026

Local Listing Management Topics

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Learn More About Local Listing Management Software


What is Local Listing Management Software?

Businesses with brick-and-mortar locations use local listing management software to update and maintain store information online. Consumers can find information about a store, such as addresses, store hours, and phone numbers, across a wide variety of websites, mobile apps, social networks, and GPS systems. Local listing management tools help businesses get their information listed on as many directories as possible and ensure that the information consumers find online is always accurate and up to date.

While some local listing management solutions primarily focus on listings management, other products provide additional features that support businesses with hyperlocal marketing strategies or online reputation management. Additional tools that are often bundled with local listing management software include local SEO, online review management, store locators, and social media management. When evaluating local listing management software, buyers should consider what features will be most valuable to their business.

Key Benefits of Local Listing Management Software

  • Control business information such as name, address, phone number, and store hours from one central hub
  • Ensure business information is accurate and consistent across digital listings
  • Improve website rankings in local search results
  • Optimize online business listings with photos, menus, and other rich media

Why Use Local Listing Management Software?

Modern technology has revolutionized the way consumers find and connect with local businesses. Consumers have seemingly endless options when it comes to searching for brick-and-mortar businesses in their geographic area, from navigation systems to customer review sites to voice assistants. Maintaining consistent and accurate information across digital listings is key to creating positive customer experiences and driving sales. As a result, businesses implement local listing management solutions to more efficiently control their local business listings on customer-facing platforms.

Brand visibility — By providing a central source of truth for businesses, local listing management software empowers brick-and-mortar businesses to control the information customers can find about their brand across dozens or even hundreds of online directories, social networks, and mobile apps. Businesses list their information in a variety of sources to boost brand awareness and increase the likelihood of customers finding them in local search results.

Save time — Keeping track of a business’ information across a plethora of digital listings, social networks, and apps can be a difficult and tedious task. If information needs to be updated or corrected, a business would typically need to submit changes through each directory individually. Local listing management solutions help businesses get listed in the directories that are most relevant to their market and then oversee those listings from one central hub. If any information needs to be updated or corrected, businesses can do so through the local listing management platform rather than updating each individual listing. This can help businesses save a considerable amount of time and effort.

Drive traffic — Without local listing management, a business may not know that a listing has inaccurate information until it’s too late. If a customer finds a local business listing with the wrong hours or address, for example, they may arrive when the store is closed or be unable to find the location at all, leading to a negative experience—and the loss of a customer. Maintaining accurate brand data helps ensure customers can find the information they need wherever they look, driving more foot traffic to brick-and-mortar locations.

Local listing management is also a useful tool for local search engine optimization (SEO). By making sure that their information is listed accurately in online directories, businesses can improve their search rankings and ensure they’re reaching potential customers through the right search results.

Analytics — Local listing management software often provides analytics and insight into location and listing performance. Businesses can find out how consumers are engaging with their listing by tracking metrics such as search frequency and clicks. Reporting tools can also help businesses make connections between online searches and sales conversions, enabling them to develop new marketing strategies based on their most successful methods.

Who Uses Local Listing Management Software?

Brick-and-mortar businesses — Any business with a physical location where they interact with customers face to face can use local listing management tools. Retail shops, restaurants, grocery stores, and banks are all examples of brick-and-mortar businesses that list their information online to reach new customers and drive revenue.

Multilocation businesses — Larger companies with multiple locations, like retail chains, franchises, and medical clinics, use local listing management software to correct and maintain online listings for their businesses. Some enterprises can have hundreds or even thousands of locations listed online. Local listing management tools help these businesses streamline their listing management process.

Local Listing Management Software Features

While there are many products available that offer local listing management, no two solutions are exactly alike. All local listing management tools enable businesses to control their information across multiple listing sites and apps, but each product also includes additional features that may be suitable for some businesses and impractical for others. Before purchasing a local listing management solution, businesses should consider which product will provide the most value for them based on a few factors, such as the number of locations a business has and the level of support they need to manage their listings.

Listings management — Listings management features within a local listing management product enable businesses to find, claim, and update their online listings across multiple customer-facing platforms. Updates are often made in real time, but some products offer capabilities for scheduling updates to deploy at a later time.

Network directory — There are hundreds of online directories, review sites, mobile apps, voice assistants, and navigation systems that consumers can use to find local businesses. Local listing management solutions offer varying levels of integration with these platforms based on the size of their network.

Reporting — Reporting and analytics features provide businesses with insights into the performance of their listings. These tools can track and report on data such as how often a business’ listing appears in search results, how many clicks the listing receives, and the search terms for which the business appears to consumers.

Duplicate removal — Some local listing management solutions provide a duplicate removal service, which involves monitoring a business’ online listings and removing any duplicates. Duplicate listings cause confusion and distrust among consumers and has a negative impact on SEO.

Listing enhancements — Listing enhancements, sometimes referred to as listing optimization, allows businesses to add rich media content to their businesses listings. This is an important feature for restaurants or service providers that may wish to upload menus to certain listing sites.

Other Features of Local Listing Management Software: Analytics Capabilities, Duplicate Monitoring Capabilities, Optimization Capabilities

Potential Issues with Local Listing Management Software

Setting and forgetting — After a business claims their listings and ensures the information is correct, they may decide to stop monitoring their listings. However, some search engines and directories allow users to upload photos or suggest changes to business listings. Most local listing management products will monitor a business’ listings for duplicates, errors, and missing information, but users should remain attentive to their listings to ensure their information and content is both accurate and high quality.

Bad SEO practices — When providing a business title for their online listings, a business owner might feel compelled to use an invalid name in an attempt to improve their search rankings. For example, a cafe in Chicago may call itself “Best Chicago Coffee Shop" in its listings. This practice, known as keyword stuffing, is actually bad for SEO and violates Google’s business listing guidelines.