Getpin Reviews & Product Details

First of all, the convenience of managing all locations from a single dashboard and the ability to respond to all customer reviews from one platform. The Getpin team is always available, responds quickly to requests, and provides useful, well-reasoned recommendations — this is truly valuable. The platform is continuously improving, and it’s especially convenient that statistical reports for all locations can be generated quickly and in one place. Review collected by and hosted on G2.com.

Throughout our cooperation, we haven’t encountered any issues or had any complaints about the platform or the team’s service. Review collected by and hosted on G2.com.

I really appreciate how Getpin centralizes our reputation and listing management, which is crucial for maintaining consistency in data across various locations. This feature alone significantly enhances our operational efficiency and visibility. I find that being able to monitor and respond to reviews across multiple platforms with ease helps tighten our feedback loops with customers, ultimately resulting in saved time and an improved customer relationship. The selective updates to business information for all branches is a standout feature, as it ensures that all of our listings remain up-to-date effortlessly. My experience with the platform was incredibly smooth, and the initial setup process was straightforward, making it easy to get started without complications. Overall, Getpin has been instrumental in streamlining our business operations, improving our customer engagement, and maintaining consistency across our listings. Review collected by and hosted on G2.com.

Occasionally, I need to reconnect the Facebook integration to reply to comments, which is likely a Facebook quirk. An auto-reconnect feature or proactive alert would make this process smoother. Review collected by and hosted on G2.com.

I really enjoy process automation. The platform is very convenient and makes it easy to collect and work with customer feedback. It also allows you to manage multiple locations at the same time. Review collected by and hosted on G2.com.

It would be great to have an option to send reports to different email addresses for individual locations over a selected period. And a feature that would automatically group feedback by categories, showing which problems were mentioned at which locations and over a selected period, is missing. Review collected by and hosted on G2.com.

I love how Getpin automates the management of online presence for over 200 offline stores, which significantly reduces manual tasks and ensures that store data remains consistent across multiple platforms like Google Maps and Google Business Profile. The ability to manage all locations from a single dashboard is incredibly efficient and convenient. Getpin's customer support is exceptional, as they resolve issues quickly and are always there when needed. Transitioning from manual processes to Getpin has saved us a lot of time, thanks to its automation capabilities. I'm also impressed by how straightforward and quick the setup was, even with our large number of locations. Overall, these features make Getpin an invaluable tool in my work, enhancing our efficiency and operational overview. I would absolutely recommend it to others, as reflected by my high rating of a 10 out of 10. We also significantly improved our NAP consistency across all directories, which instantly boosted our local visibility and reduced duplicate listing issues. Review collected by and hosted on G2.com.

I find that Getpin could benefit from more advanced analytics and filters. Specifically, having the ability to filter data by region, store type, and clearer historical trends would greatly improve the usability of the analytics provided by the platform. Adding store-level revenue impact correlation or deeper GMB insights would be a valuable upgrade for large retail chains like ours. Review collected by and hosted on G2.com.

What I like best about Getpin is how easy it has become to manage a large number of locations in Google Maps from a single place. The platform makes it simple to update information, track performance, and keep all listings consistent without endless manual work. Review collected by and hosted on G2.com.

The main drawback for me is that some of the analytics and reports could be more flexible. I’d like a bit deeper breakdowns and more customization of dashboards and exports, especially when working with many locations and comparing them. Review collected by and hosted on G2.com.

Our collaboration with Getpin has been exceptionally successful and truly pleasant. The team demonstrated a highly client-oriented approach, carefully listening to all requests and consistently offering the most effective solutions.

Especially want to highlight their ability to find creative, non-standard approaches — where others see challenges, Getpin sees opportunities. Communication with the team was always fast, transparent and clear, and every stage of the process was explained in an easy and accessible way.

The platform for working with Google turned out to be very convenient and intuitive, which significantly simplified the workflow.

Sincerely thank the Getpin team for their professionalism and attitude. I can confidently recommend them as a reliable partner who is truly pleasant and effective to collaborate with. Review collected by and hosted on G2.com.

No problems or issues while our communication. All our requests were done on time. Review collected by and hosted on G2.com.

Getpin excels in two areas: their robust, user-friendly platform and their exceptional team. The platform makes managing dozens of GMB locations effortless, especially for updates and analytics. On top of that, their customer service is top-notch – they are true professionals who are responsive, knowledgeable, and proactive. Review collected by and hosted on G2.com.

We have not encountered any negative aspects. The service is reliable, and the team is always open to feedback, making it a very collaborative partnership. Review collected by and hosted on G2.com.

I really appreciate how well the team understands our business and shares the same mindset. Communication is smooth, collaboration feels effortless, and from day one it felt like we were perfectly aligned. Review collected by and hosted on G2.com.

There’s nothing specific I dislike — the collaboration has been genuinely positive and seamless. Review collected by and hosted on G2.com.

Working with Getpin has made a huge difference in how we manage our Google Business Profiles. They’re incredibly responsive, know the ins and outs of Google's policies, and help us quickly resolve issues that would otherwise take weeks of back-and-forth with Google support. I especially appreciate their attention to detail and their ability to explain things clearly — even the more technical aspects. Their team feels like an extension of ours, always ready to jump in and help when there’s a problem. Thanks to their support, we’ve improved our local visibility, maintained a stable rating, and gained more control over our client-facing presence on Google. Review collected by and hosted on G2.com.

Honestly, nothing major to complain about so far — maybe just that their team is sometimes too detail-oriented, but in the end, that’s a plus. Review collected by and hosted on G2.com.

At SOCAR Romania, we have had the pleasure of working with GetPin as our trusted provider for managing our Google and Google Maps business information. From the very beginning, their team has been incredibly supportive, guiding us through every step of the process and addressing every question with prompt and professional assistance.

GetPin’s platform is extremely intuitive and has significantly helped us streamline and optimize the management of our business presence on Google Maps. Their expertise and dedication have made a real difference in our efficiency, and we truly appreciate the partnership.

We highly recommend GetPin to any business looking for a reliable and effective solution for managing their online presence.

Thank you, GetPin, for your exceptional support! Review collected by and hosted on G2.com.

Everything works fine from our point of views Review collected by and hosted on G2.com.