Introducing G2.ai, the future of software buying.Try now
Compare Trustpilot and Vendasta AI Platform 
Featured Products
At a Glance
Market Segments
Small-Business (62.3% of reviews)
Small-Business (87.2% of reviews)
Entry-Level Pricing
Starting at $299.00
$79.00 Per Month
Trustpilot
Star Rating
(239)3.4 out of 5
Market Segments
Small-Business (62.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansVendasta AI Platform
Star Rating
(429)4.5 out of 5
Market Segments
Small-Business (87.2% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that the Vendasta AI Platform excels in user satisfaction, boasting a higher overall rating compared to Trustpilot. Users appreciate its user-friendly interface that makes it easy to get started and maximize value, which is crucial for small businesses looking for efficient solutions.
- According to verified reviews, Vendasta's quality of support stands out significantly, with users highlighting a strong commitment to customer service. Reviewers mention that the platform has been a reliable partner in managing customer conversations, which is essential for maintaining good client relationships.
- Users say that Vendasta AI Platform offers a quicker implementation process, allowing businesses to hit the ground running. In contrast, Trustpilot users have noted some challenges with setup, which can be a barrier for those eager to start utilizing the software effectively.
- Reviewers mention that Trustpilot provides strong credibility and visibility for businesses, making it a valuable tool for gathering customer feedback. However, some users feel that its higher entry-level price may limit accessibility for smaller businesses compared to Vendasta's more affordable starting price.
- According to recent user feedback, Vendasta AI Platform's features for managing workflows and customer interactions are particularly praised, with users relying on its AI capabilities to streamline operations. Trustpilot, while effective for feedback integration, has been described as more labor-intensive, which can detract from its overall usability.
- G2 reviewers highlight that while both platforms serve small businesses, Vendasta AI Platform has a larger market presence in this segment, indicating a stronger alignment with the needs of smaller enterprises. This focus is reflected in the positive experiences shared by users who rely on it to run their businesses effectively.
Pricing
Entry-Level Pricing
Trustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Vendasta AI Platform
Starter
$79.00
Per Month
For startup agencies and solopreneuers.
- 1 Team Member seat
- 10 Snapshot Reports / month
- All the software your business clients need to attract, convert, and engage more customers.
Free Trial
Trustpilot
Free Trial is available
Vendasta AI Platform
Free Trial is available
Ratings
Meets Requirements
7.5
204
8.8
310
Ease of Use
8.0
207
8.5
313
Ease of Setup
7.6
115
8.2
236
Ease of Admin
7.8
107
8.4
235
Quality of Support
7.0
191
9.1
297
Has the product been a good partner in doing business?
6.8
105
9.0
235
Product Direction (% positive)
6.2
200
8.7
271
Features by Category
Sales Force Automation
Not enough data
8.9
26
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
23
|
Verified
Not enough data
9.0
22
|
Verified
Not enough data
8.7
17
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
21
|
Verified
Not enough data
8.6
21
|
Verified
Not enough data
Feature Not Available
Marketing Automation
Not enough data
8.7
31
|
Verified
Not enough data
9.0
31
|
Verified
Not enough data
8.7
29
|
Verified
Not enough data
8.9
24
|
Verified
Customer Support
Not enough data
Feature Not Available
Not enough data
9.5
29
|
Verified
Not enough data
9.4
32
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
9.3
33
|
Verified
Not enough data
9.5
36
|
Verified
Not enough data
8.9
21
|
Verified
Mobile & Social
Not enough data
8.3
22
|
Verified
Not enough data
8.6
28
|
Verified
Not enough data
8.3
23
|
Verified
Platform
Not enough data
8.6
24
|
Verified
Not enough data
8.7
26
|
Verified
Not enough data
8.8
30
|
Verified
Not enough data
8.7
21
|
Verified
Not enough data
8.2
19
Not enough data
8.6
22
|
Verified
Not enough data
8.8
28
|
Verified
Not enough data
8.6
22
|
Verified
Integration
Not enough data
8.6
23
|
Verified
Not enough data
8.1
22
Not enough data
8.8
24
|
Verified
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
8.5
42
|
Verified
Not enough data
9.0
41
Not enough data
8.7
40
Not enough data
8.5
37
Online Marketing
Not enough data
8.6
35
Not enough data
8.7
36
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
39
|
Verified
Not enough data
Feature Not Available
Lead Management
Not enough data
9.1
45
|
Verified
Not enough data
8.8
36
Not enough data
8.6
35
Not enough data
8.6
40
|
Verified
Not enough data
8.6
40
|
Verified
Not enough data
8.6
40
|
Verified
Not enough data
9.0
37
|
Verified
Not enough data
8.3
36
|
Verified
Campaign Management
Not enough data
8.9
46
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
8.7
48
Not enough data
9.0
44
Not enough data
8.9
48
|
Verified
Not enough data
9.0
47
Not enough data
9.0
44
Reporting & Analytics
Not enough data
9.1
57
|
Verified
Not enough data
8.7
54
Not enough data
8.3
49
|
Verified
Not enough data
8.5
44
Not enough data
9.0
49
Platform
Not enough data
7.9
48
|
Verified
Not enough data
8.2
47
|
Verified
Not enough data
8.8
50
|
Verified
Not enough data
7.7
33
|
Verified
Not enough data
8.1
25
Not enough data
8.3
46
|
Verified
Not enough data
8.1
30
|
Verified
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.3
35
|
Verified
Not enough data
7.4
32
Not enough data
8.5
38
|
Verified
Social Analytics
Not enough data
8.8(won by default)
30
Not enough data
8.6(won by default)
26
Not enough data
8.9(won by default)
32
Not enough data
8.6(won by default)
28
Not enough data
8.3(won by default)
26
Not enough data
7.7(won by default)
17
Not enough data
8.9(won by default)
15
Reports & Dashboards
Not enough data
8.7(won by default)
30
Not enough data
9.0(won by default)
29
Not enough data
8.9(won by default)
30
Not enough data
9.3(won by default)
18
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing
Not enough data
8.4
22
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
19
|
Verified
Not enough data
Feature Not Available
Dunning
Not enough data
8.3
12
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
8.6
19
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Feature Not Available
Reporting
Not enough data
9.0
13
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
8.3
13
|
Verified
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
9.0
45
|
Verified
Not enough data
9.1
43
|
Verified
Not enough data
8.9
40
|
Verified
Not enough data
9.0
42
|
Verified
Performance
Not enough data
9.0
42
|
Verified
Not enough data
8.9
45
|
Verified
Local Search Optimization
Not enough data
8.9
47
Not enough data
9.0
51
Not enough data
9.4
51
Not enough data
9.3
51
Not enough data
9.1
48
Not enough data
9.1
52
Task Creation
Not enough data
9.6
15
Not enough data
9.4
15
Not enough data
9.5
14
Not enough data
9.5
13
Task Management
Not enough data
9.4
16
Not enough data
9.5
14
Not enough data
9.5
13
Not enough data
9.6
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
Not enough data
9.0
33
Not enough data
8.6
31
Not enough data
8.5
26
Not enough data
8.7
26
Not enough data
8.9
32
Not enough data
9.1
19
Social Management
Not enough data
8.3
65
Not enough data
8.6
71
Not enough data
8.4
63
Not enough data
8.4
65
Not enough data
8.2
54
Not enough data
8.7
18
Not enough data
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
5.9
36
|
Verified
Not enough data
6.2
35
|
Verified
Not enough data
5.7
33
|
Verified
Not enough data
6.5
31
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Review Management
5.7
10
Not enough data
5.7
10
Not enough data
Moderation
5.8
30
|
Verified
Not enough data
6.0
30
|
Verified
Not enough data
6.0
27
|
Verified
Not enough data
Use Cases
6.4
29
|
Verified
Not enough data
6.2
27
|
Verified
Not enough data
5.7
30
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
6.4
25
|
Verified
Not enough data
6.5
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
Feature Not Available
Not enough data
Display Options
6.4
29
|
Verified
Not enough data
5.7
28
|
Verified
Not enough data
5.6
27
|
Verified
Not enough data
5.8
28
|
Verified
Not enough data
Generative AI
5.6
16
Not enough data
Headless Commerce
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
Not enough data
9.0
15
Not enough data
9.1
13
Not enough data
9.1
16
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
7.9
11
Not enough data
8.4
15
Product Catalog
Not enough data
9.5
14
Not enough data
9.4
12
Not enough data
8.8
13
Not enough data
9.2
12
Order Process
Not enough data
8.2
14
Not enough data
9.0
7
Not enough data
9.3
10
Not enough data
9.0
14
Not enough data
9.3
14
Not enough data
8.3
10
Not enough data
8.3
8
Not enough data
8.1
8
Multi-Channel Support
Not enough data
8.7
10
Not enough data
8.9
14
Not enough data
9.2
8
Not enough data
9.2
14
Not enough data
8.5
10
Not enough data
8.9
9
Not enough data
9.0
13
Platform
Not enough data
8.3
8
Not enough data
9.2
15
Not enough data
8.8
12
Not enough data
9.1
15
Not enough data
9.1
17
Not enough data
8.9
15
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.5
8
Not enough data
8.0
10
Not enough data
8.8
11
Not enough data
9.3
14
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.3
5
Security
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.3
5
Not enough data
Not enough data
Free Resources
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
9.4
6
Consumer Intelligence
7.6
87
|
Verified
8.5
96
|
Verified
6.8
65
8.5
96
7.0
62
|
Verified
8.5
86
|
Verified
Reporting
Feature Not Available
Feature Not Available
6.7
54
|
Verified
8.5
90
|
Verified
7.7
82
|
Verified
9.0
111
|
Verified
Media Monitoring
6.6
52
|
Verified
8.7
104
|
Verified
6.6
53
|
Verified
8.6
100
Feature Not Available
8.7
88
In-House Management
Feature Not Available
8.7
45
Feature Not Available
8.8
47
Generative AI
6.4
14
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
8.6
34
Not enough data
8.7
29
Not enough data
8.5
22
Not enough data
9.5
28
Growth
Not enough data
9.3
32
Not enough data
9.0
35
Not enough data
8.9
37
Not enough data
9.1
27
Not enough data
9.2
34
Content
Not enough data
8.7
26
Not enough data
Feature Not Available
Not enough data
9.3
29
Not enough data
8.6
23
Support
Not enough data
9.5
29
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Trustpilot and Vendasta AI Platform are categorized as Online Reputation Management
Unique Categories
Trustpilot is categorized as Review Management
Vendasta AI Platform is categorized as Business Scheduling, Multi-Location Marketing Platforms, Subscription Billing, Local Listing Management, Local SEO, Task Management, Website Builder, Social Media Analytics, Social Media Management, CRM, Managed Hosting, Marketing Automation, E-Commerce Platforms, and WordPress Hosting
Reviews
Reviewers' Company Size
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vendasta AI Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
14.5%
Retail
7.0%
Marketing and Advertising
5.7%
Computer Software
4.8%
Consumer Goods
3.9%
Other
64.0%
Marketing and Advertising
55.1%
Management Consulting
5.7%
Information Technology and Services
4.7%
Internet
3.8%
Computer Software
2.8%
Other
27.9%
Discussions
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more
What’s the best way to land a client?
2 Comments
JB
Create an irresistible offer. Understand your pain points and leverage your expertise. Feel free to email me if you need help or find me on the ConquerLocal...Read more
What is AI zoom?
2 Comments
LJ
Hi there, CalendarHero (formerly known as Zoom.ai) is powered by AI to schedule meetings and appointments automatically. You can also connect your video...Read more
What is the best resell tool in the Vendasta platform?
1 Comment
EB
SEO Solutions, Websitepro, or Listing Builder.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
