# Top 10 Trustpilot Alternatives & Competitors **Average Rating:** 3.4/5 **Total Number of Reviews:** 259 If you are considering Trustpilot, you may also want to investigate similar alternatives or competitors to find the best solution. Review Management Software is a widely used technology, and many people are seeking secure, popular software solutions with response types, integration & apis, and customer service. Other important factors to consider when researching alternatives to Trustpilot include customer service. The best overall Trustpilot alternative is Bazaarvoice. Other similar apps like Trustpilot are Reviews.io, Yotpo, Shopper Approved, and Feefo. Trustpilot alternatives can be found in [Review Management Software](https://www.g2.com/categories/review-management-software) but may also be in [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) or [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations). ## Best Paid & Free Alternatives to Trustpilot - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) - [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [Podium](https://www.g2.com/products/podium/reviews) - [SKEEPERS Ratings & Reviews](https://www.g2.com/products/skeepers-ratings-reviews/reviews) ## Top 10 Alternatives to Trustpilot Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Trustpilot stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Computer Software, and Information Technology and Services, and find the best product for your business. ### 1. [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) By Bazaarvoice **Average Rating:** 4.2/5 **Total Reviews:** 809 Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey. Reviewers say compared to Trustpilot, Bazaarvoice is: - Better at support - Easier to do business with - Better at meeting requirements Categories in common with Trustpilot: [Review Management](https://www.g2.com/categories/review-management-software), [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) **Compare:** [Trustpilot vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-trustpilot) **Compare Bazaarvoice with other alternatives:** - [Bazaarvoice vs Reviews.io](https://www.g2.com/compare/bazaarvoice-vs-reviews-io) - [Bazaarvoice vs Yotpo](https://www.g2.com/compare/bazaarvoice-vs-yotpo) - [Bazaarvoice vs Shopper Approved](https://www.g2.com/compare/bazaarvoice-vs-shopper-approved) - [Bazaarvoice vs Feefo](https://www.g2.com/compare/bazaarvoice-vs-feefo) - [Bazaarvoice vs ResellerRatings](https://www.g2.com/compare/bazaarvoice-vs-resellerratings) - [Bazaarvoice vs Reputation](https://www.g2.com/compare/bazaarvoice-vs-reputation) - [Bazaarvoice vs Birdeye](https://www.g2.com/compare/bazaarvoice-vs-birdeye) - [Bazaarvoice vs Podium](https://www.g2.com/compare/bazaarvoice-vs-podium) - [Bazaarvoice vs SKEEPERS Ratings & Reviews](https://www.g2.com/compare/bazaarvoice-vs-skeepers-ratings-reviews) ### 2. [Reviews.io](https://www.g2.com/products/reviews-io/reviews) By clearer.io **Average Rating:** 4.8/5 **Total Reviews:** 649 Reviews.io has developed several review collection solutions including Merchant Review Collection, Product Review Collection & In-Store Review Collection. Reviews.co.uk is focused on providing the best social review experience for websites across the globe. Our developers are happy to create custom solutions to fit your individual business needs. We display all of our costs upfront and don’t tie you in with lengthy contracts. We don’t shy away from challenging projects and we love creating custom solutions for our clients. Reviewers say compared to Trustpilot, Reviews.io is: - Better at support - Easier to do business with - Better at meeting requirements Categories in common with Trustpilot: [Review Management](https://www.g2.com/categories/review-management-software), [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) **Compare:** [Trustpilot vs Reviews.io](https://www.g2.com/compare/reviews-io-vs-trustpilot) **Compare Reviews.io with other alternatives:** - [Reviews.io vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-reviews-io) - [Reviews.io vs Yotpo](https://www.g2.com/compare/reviews-io-vs-yotpo) - [Reviews.io vs Shopper Approved](https://www.g2.com/compare/reviews-io-vs-shopper-approved) - [Reviews.io vs Feefo](https://www.g2.com/compare/feefo-vs-reviews-io) - [Reviews.io vs ResellerRatings](https://www.g2.com/compare/resellerratings-vs-reviews-io) - [Reviews.io vs Reputation](https://www.g2.com/compare/reputation-vs-reviews-io) - [Reviews.io vs Birdeye](https://www.g2.com/compare/birdeye-vs-reviews-io) - [Reviews.io vs Podium](https://www.g2.com/compare/podium-vs-reviews-io) - [Reviews.io vs SKEEPERS Ratings & Reviews](https://www.g2.com/compare/reviews-io-vs-skeepers-ratings-reviews) ### 3. [Yotpo](https://www.g2.com/products/yotpo/reviews) By Yotpo **Average Rating:** 4.3/5 **Total Reviews:** 265 Yotpo’s integrated solution helps eCommerce brands collect customer reviews, photos, and Q&A from a single platform to increase traffic, social proof and sales. An official partner of Google, Facebook and Shopify Plus, Yotpo makes it easy for brands to leverage their customers’ content across every marketing channel and optimize customer experience to increase on-site conversion. Yotpo has raised $101 million in funding and has over 300 employees globally. Reviewers say compared to Trustpilot, Yotpo is: - Better at support - Easier to do business with - Better at meeting requirements Categories in common with Trustpilot: [Review Management](https://www.g2.com/categories/review-management-software), [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) **Compare:** [Trustpilot vs Yotpo](https://www.g2.com/compare/trustpilot-vs-yotpo) **Compare Yotpo with other alternatives:** - [Yotpo vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-yotpo) - [Yotpo vs Reviews.io](https://www.g2.com/compare/reviews-io-vs-yotpo) - [Yotpo vs Shopper Approved](https://www.g2.com/compare/shopper-approved-vs-yotpo) - [Yotpo vs Feefo](https://www.g2.com/compare/feefo-vs-yotpo) - [Yotpo vs ResellerRatings](https://www.g2.com/compare/resellerratings-vs-yotpo) - [Yotpo vs Reputation](https://www.g2.com/compare/reputation-vs-yotpo) - [Yotpo vs Birdeye](https://www.g2.com/compare/birdeye-vs-yotpo) - [Yotpo vs Podium](https://www.g2.com/compare/podium-vs-yotpo) - [Yotpo vs SKEEPERS Ratings & Reviews](https://www.g2.com/compare/skeepers-ratings-reviews-vs-yotpo) ### 4. [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) By Shopper Approved **Average Rating:** 4.7/5 **Total Reviews:** 237 Shopper Approved is a customer rating and review service. Reviewers say compared to Trustpilot, Shopper Approved is: - Easier to do business with - Better at support - Better at meeting requirements Categories in common with Trustpilot: [Review Management](https://www.g2.com/categories/review-management-software), [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) **Compare:** [Trustpilot vs Shopper Approved](https://www.g2.com/compare/shopper-approved-vs-trustpilot) **Compare Shopper Approved with other alternatives:** - [Shopper Approved vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-shopper-approved) - [Shopper Approved vs Reviews.io](https://www.g2.com/compare/reviews-io-vs-shopper-approved) - [Shopper Approved vs Yotpo](https://www.g2.com/compare/shopper-approved-vs-yotpo) - [Shopper Approved vs Feefo](https://www.g2.com/compare/feefo-vs-shopper-approved) - [Shopper Approved vs ResellerRatings](https://www.g2.com/compare/resellerratings-vs-shopper-approved) - [Shopper Approved vs Reputation](https://www.g2.com/compare/reputation-vs-shopper-approved) - [Shopper Approved vs Birdeye](https://www.g2.com/compare/birdeye-vs-shopper-approved) - [Shopper Approved vs Podium](https://www.g2.com/compare/podium-vs-shopper-approved) - [Shopper Approved vs SKEEPERS Ratings & Reviews](https://www.g2.com/compare/skeepers-ratings-reviews-vs-shopper-approved) ### 5. [Feefo](https://www.g2.com/products/feefo/reviews) By Feefo **Average Rating:** 4.7/5 **Total Reviews:** 135 Feefo is an independent reviews and insight platform dedicated to enhancing customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future. Reviewers say compared to Trustpilot, Feefo is: - Better at support - Easier to do business with - Better at meeting requirements Categories in common with Trustpilot: [Review Management](https://www.g2.com/categories/review-management-software), [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) **Compare:** [Trustpilot vs Feefo](https://www.g2.com/compare/feefo-vs-trustpilot) **Compare Feefo with other alternatives:** - [Feefo vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-feefo) - [Feefo vs Reviews.io](https://www.g2.com/compare/feefo-vs-reviews-io) - [Feefo vs Yotpo](https://www.g2.com/compare/feefo-vs-yotpo) - [Feefo vs Shopper Approved](https://www.g2.com/compare/feefo-vs-shopper-approved) - [Feefo vs ResellerRatings](https://www.g2.com/compare/feefo-vs-resellerratings) - [Feefo vs Reputation](https://www.g2.com/compare/feefo-vs-reputation) - [Feefo vs Birdeye](https://www.g2.com/compare/birdeye-vs-feefo) - [Feefo vs Podium](https://www.g2.com/compare/feefo-vs-podium) - [Feefo vs SKEEPERS Ratings & Reviews](https://www.g2.com/compare/feefo-vs-skeepers-ratings-reviews) ### 6. [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) By ResellerRatings **Average Rating:** 4.4/5 **Total Reviews:** 82 ResellerRatings is a retail commerce reviews site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase for customer sentiment analysis and UGC syndication through the world’s largest search channels. The ResellerRatings Reviews Suite of tools provides a full spectrum UGC solution from product reviews, seller ratings, social Q&A to visual marketing. Reviewers say compared to Trustpilot, ResellerRatings is: - Easier to do business with - Better at support - Better at meeting requirements Categories in common with Trustpilot: [Review Management](https://www.g2.com/categories/review-management-software), [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) **Compare:** [Trustpilot vs ResellerRatings](https://www.g2.com/compare/resellerratings-vs-trustpilot) **Compare ResellerRatings with other alternatives:** - [ResellerRatings vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-resellerratings) - [ResellerRatings vs Reviews.io](https://www.g2.com/compare/resellerratings-vs-reviews-io) - [ResellerRatings vs Yotpo](https://www.g2.com/compare/resellerratings-vs-yotpo) - [ResellerRatings vs Shopper Approved](https://www.g2.com/compare/resellerratings-vs-shopper-approved) - [ResellerRatings vs Feefo](https://www.g2.com/compare/feefo-vs-resellerratings) - [ResellerRatings vs Reputation](https://www.g2.com/compare/reputation-vs-resellerratings) - [ResellerRatings vs Birdeye](https://www.g2.com/compare/birdeye-vs-resellerratings) - [ResellerRatings vs Podium](https://www.g2.com/compare/podium-vs-resellerratings) - [ResellerRatings vs SKEEPERS Ratings & Reviews](https://www.g2.com/compare/resellerratings-vs-skeepers-ratings-reviews) ### 7. [Reputation](https://www.g2.com/products/reputation/reviews) By Reputation **Average Rating:** 4.5/5 **Total Reviews:** 2,468 Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Reviewers say compared to Trustpilot, Reputation is: - Easier to do business with - Better at support - Better at meeting requirements Categories in common with Trustpilot: [Review Management](https://www.g2.com/categories/review-management-software), [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) **Compare:** [Trustpilot vs Reputation](https://www.g2.com/compare/reputation-vs-trustpilot) **Compare Reputation with other alternatives:** - [Reputation vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-reputation) - [Reputation vs Reviews.io](https://www.g2.com/compare/reputation-vs-reviews-io) - [Reputation vs Yotpo](https://www.g2.com/compare/reputation-vs-yotpo) - [Reputation vs Shopper Approved](https://www.g2.com/compare/reputation-vs-shopper-approved) - [Reputation vs Feefo](https://www.g2.com/compare/feefo-vs-reputation) - [Reputation vs ResellerRatings](https://www.g2.com/compare/reputation-vs-resellerratings) - [Reputation vs Birdeye](https://www.g2.com/compare/birdeye-vs-reputation) - [Reputation vs Podium](https://www.g2.com/compare/podium-vs-reputation) - [Reputation vs SKEEPERS Ratings & Reviews](https://www.g2.com/compare/reputation-vs-skeepers-ratings-reviews) ### 8. [Birdeye](https://www.g2.com/products/birdeye/reviews) By Birdeye **Average Rating:** 4.7/5 **Total Reviews:** 4,099 Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. Reviewers say compared to Trustpilot, Birdeye is: - Easier to do business with - Better at support - Better at meeting requirements Categories in common with Trustpilot: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) **Compare:** [Trustpilot vs Birdeye](https://www.g2.com/compare/birdeye-vs-trustpilot) **Compare Birdeye with other alternatives:** - [Birdeye vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-birdeye) - [Birdeye vs Reviews.io](https://www.g2.com/compare/birdeye-vs-reviews-io) - [Birdeye vs Yotpo](https://www.g2.com/compare/birdeye-vs-yotpo) - [Birdeye vs Shopper Approved](https://www.g2.com/compare/birdeye-vs-shopper-approved) - [Birdeye vs Feefo](https://www.g2.com/compare/birdeye-vs-feefo) - [Birdeye vs ResellerRatings](https://www.g2.com/compare/birdeye-vs-resellerratings) - [Birdeye vs Reputation](https://www.g2.com/compare/birdeye-vs-reputation) - [Birdeye vs Podium](https://www.g2.com/compare/birdeye-vs-podium) - [Birdeye vs SKEEPERS Ratings & Reviews](https://www.g2.com/compare/birdeye-vs-skeepers-ratings-reviews) ### 9. [Podium](https://www.g2.com/products/podium/reviews) By Podium **Average Rating:** 4.5/5 **Total Reviews:** 2,107 Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more. Reviewers say compared to Trustpilot, Podium is: - Easier to do business with - Better at support - Better at meeting requirements Categories in common with Trustpilot: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) **Compare:** [Trustpilot vs Podium](https://www.g2.com/compare/podium-vs-trustpilot) **Compare Podium with other alternatives:** - [Podium vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-podium) - [Podium vs Reviews.io](https://www.g2.com/compare/podium-vs-reviews-io) - [Podium vs Yotpo](https://www.g2.com/compare/podium-vs-yotpo) - [Podium vs Shopper Approved](https://www.g2.com/compare/podium-vs-shopper-approved) - [Podium vs Feefo](https://www.g2.com/compare/feefo-vs-podium) - [Podium vs ResellerRatings](https://www.g2.com/compare/podium-vs-resellerratings) - [Podium vs Reputation](https://www.g2.com/compare/podium-vs-reputation) - [Podium vs Birdeye](https://www.g2.com/compare/birdeye-vs-podium) - [Podium vs SKEEPERS Ratings & Reviews](https://www.g2.com/compare/podium-vs-skeepers-ratings-reviews) ### 10. [SKEEPERS Ratings & Reviews](https://www.g2.com/products/skeepers-ratings-reviews/reviews) By Skeepers **Average Rating:** 4.1/5 **Total Reviews:** 33 SKEEPERS Ratings & Reviews is an innovative solution to collect and share both customer and product reviews. Reviewers say compared to Trustpilot, SKEEPERS Ratings & Reviews is: - Better at meeting requirements - Easier to do business with - Better at support Categories in common with Trustpilot: [Review Management](https://www.g2.com/categories/review-management-software), [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) **Compare:** [Trustpilot vs SKEEPERS Ratings & Reviews](https://www.g2.com/compare/skeepers-ratings-reviews-vs-trustpilot) **Compare SKEEPERS Ratings & Reviews with other alternatives:** - [SKEEPERS Ratings & Reviews vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-skeepers-ratings-reviews) - [SKEEPERS Ratings & Reviews vs Reviews.io](https://www.g2.com/compare/reviews-io-vs-skeepers-ratings-reviews) - [SKEEPERS Ratings & Reviews vs Yotpo](https://www.g2.com/compare/skeepers-ratings-reviews-vs-yotpo) - [SKEEPERS Ratings & Reviews vs Shopper Approved](https://www.g2.com/compare/skeepers-ratings-reviews-vs-shopper-approved) - [SKEEPERS Ratings & Reviews vs Feefo](https://www.g2.com/compare/feefo-vs-skeepers-ratings-reviews) - [SKEEPERS Ratings & Reviews vs ResellerRatings](https://www.g2.com/compare/resellerratings-vs-skeepers-ratings-reviews) - [SKEEPERS Ratings & Reviews vs Reputation](https://www.g2.com/compare/reputation-vs-skeepers-ratings-reviews) - [SKEEPERS Ratings & Reviews vs Birdeye](https://www.g2.com/compare/birdeye-vs-skeepers-ratings-reviews) - [SKEEPERS Ratings & Reviews vs Podium](https://www.g2.com/compare/podium-vs-skeepers-ratings-reviews) --- ## Trustpilot Alternatives FAQs ### What are the best alternatives to Trustpilot? The best alternatives to Trustpilot based on G2 user ratings and review counts are [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) (4.2/5 stars, 809 reviews), [Reviews.io](https://www.g2.com/products/reviews-io/reviews) (4.8/5 stars, 644 reviews), [Yotpo](https://www.g2.com/products/yotpo/reviews) (4.3/5 stars, 265 reviews), [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) (4.7/5 stars, 235 reviews), [Feefo](https://www.g2.com/products/feefo/reviews) (4.6/5 stars, 131 reviews), [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) (4.4/5 stars, 82 reviews), [Reputation](https://www.g2.com/products/reputation/reviews) (4.6/5 stars, 2469 reviews), [Birdeye](https://www.g2.com/products/birdeye/reviews) (4.7/5 stars, 4065 reviews), [Podium](https://www.g2.com/products/podium/reviews) (4.5/5 stars, 2108 reviews), and [SKEEPERS Ratings & Reviews](https://www.g2.com/products/skeepers-ratings-reviews/reviews) (4.1/5 stars, 33 reviews). These alternatives outperform Trustpilot's 3.4/5 star rating across 258 reviews and are rated better in ease of administration, customer support, meeting requirements, usability, setup, and ease of doing business. ### What features do alternatives offer that Trustpilot does not? Alternatives to Trustpilot offer several features not available in Trustpilot, including Community Q&A (native in Bazaarvoice, Reviews.io, Yotpo, Shopper Approved, Feefo, ResellerRatings), Digital Media Monitoring (native in Reviews.io, Yotpo, Shopper Approved, Feefo, ResellerRatings, Reputation, Birdeye, Podium), Incentives (native in Bazaarvoice, Reviews.io, Yotpo, Shopper Approved, Feefo, ResellerRatings, SKEEPERS Ratings & Reviews), Revenue Reporting (native in Bazaarvoice, Reviews.io, Yotpo, Feefo), Sampling (native in Bazaarvoice, Yotpo, Feefo), Team Workflow (native in Yotpo, ResellerRatings, Reputation, Podium), and Employee Performance (native in ResellerRatings, Podium). ### Which Review Management tools do reviewers recommend instead of Trustpilot? Reviewers recommend alternatives such as [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) for its extensive retail syndication network and comprehensive platform; [Reviews.io](https://www.g2.com/products/reviews-io/reviews) for its excellent customer support and flexible, contract-free approach; [Yotpo](https://www.g2.com/products/yotpo/reviews) for its integrated loyalty and review management with strong eCommerce integrations; [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) for verified reviews and SEO benefits; [Feefo](https://www.g2.com/products/feefo/reviews) for verified purchaser-only reviews and strong customer support; [Reputation](https://www.g2.com/products/reputation/reviews) for centralized review management and social media scheduling; [Birdeye](https://www.g2.com/products/birdeye/reviews) for its AI-powered multi-location marketing platform; and [Podium](https://www.g2.com/products/podium/reviews) for its text-first communication and review automation. These platforms are praised for better customer support, more transparent review verification, advanced features like AI assistance, and more flexible pricing and contracts compared to Trustpilot. ### How does Trustpilot compare to Bazaarvoice? According to G2 data, [Trustpilot](https://www.g2.com/products/trustpilot/reviews) has an average rating of 3.4/5 from 258 reviews, while [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) holds a higher average rating of 4.2/5 from 809 reviews. Dimension scores reveal Bazaarvoice leads Trustpilot by 1.0 point in Better at Meeting Requirements (8.5 vs 7.5), matches in Usability (8.1 each), but trails by 0.4 in Ease of Setup (7.4 vs 7.8). Bazaarvoice scores 0.2 points higher in Ease of Admin (8.0 vs 7.8), 1.6 points higher in Better Support (8.5 vs 6.9), and 1.5 points higher in Ease of Doing Business With (8.3 vs 6.8). Feature-wise, Bazaarvoice offers Community Q&A, Incentives, Revenue Reporting, and Sampling Features, which Trustpilot lacks, while Trustpilot provides Sentiment Analysis. User reviews highlight Trustpilot's strengths in ease of use, reputation management, and SEO benefits. Bazaarvoice users praise its review syndication network, customer support responsiveness, and ease of implementation. Overall, Bazaarvoice demonstrates stronger support and business relationship scores, larger review volume, and richer feature set focused on syndication and sampling, whereas Trustpilot emphasizes SEO and sentiment insights. ### Why do users choose Bazaarvoice over Trustpilot? Users choose [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) over Trustpilot primarily for its superior customer support and extensive syndication network. Bazaarvoice scores 1.6 points higher in Better Support (8.5 vs 6.9) and 1.5 points higher in Ease of Doing Business With (8.3 vs 6.8), reflecting a more positive vendor relationship experience. Its unique features such as Community Q&A, Incentives, Revenue Reporting, and Sampling Programs provide added value for brands seeking to engage customers and amplify reviews across major retail partners like Target and Walmart. Users appreciate Bazaarvoice's ease of implementation and the ability to syndicate reviews seamlessly across multiple platforms, which enhances product visibility and consumer confidence. Bazaarvoice's robust review management and syndication capabilities make it the preferred choice for businesses prioritizing comprehensive review distribution and responsive support. ## Explore Articles - [Best social media management software for small business](https://www.g2.com/discussions/best-social-media-management-software-for-small-businesses) - [How does Trintech differ in the financial close space?](https://www.g2.com/discussions/how-does-trintech-differ-in-the-financial-close-space) - [Best app for setting up an online store](https://www.g2.com/discussions/best-app-for-setting-up-an-online-store) - [Which operational risk software offers the best customer support](https://www.g2.com/discussions/which-operational-risk-software-offers-the-best-customer-support) - [Top Managed Detection and Response services for tech companies](https://www.g2.com/discussions/top-managed-detection-and-response-services-for-tech-companies) - [What is the highest-rated encryption software platform for regulated industries and compliance audit success?](https://www.g2.com/discussions/what-is-the-highest-rated-encryption-software-platform-for-regulated-industries-and-compliance-audit-success) ## Spotlight Categories - [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) - [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools) - [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)