Top 10 Trustpilot Alternatives & Competitors

(239)3.4 out of 5

Research alternative solutions to Trustpilot on G2, with real user reviews on competing tools. Review Management Software is a widely used technology, and many people are seeking secure, high quality software solutions with authentification, engagement, and community q&a. Other important factors to consider when researching alternatives to Trustpilot include customer service. The best overall Trustpilot alternative is Bazaarvoice. Other similar apps like Trustpilot are Reviews.io, Yotpo, Shopper Approved, and Feefo. Trustpilot alternatives can be found in Review Management Software but may also be in Online Reputation Management Software or AI Agents For Business Operations.

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Best Paid & Free Alternatives to Trustpilot

Bazaarvoice
Reviews.io
Yotpo
Shopper Approved
Feefo
ResellerRatings
Reputation
Birdeye

Top 10 Alternatives to Trustpilot Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Trustpilot stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Computer Software, and Consumer Electronics, and find the best product for your business.

Bazaarvoice

By Bazaarvoice

4.2/5

(803)

Product Description

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.

Reviewers say compared to Trustpilot, Bazaarvoice is:

Better at support

Easier to do business with

Better at meeting requirements

Categories in common with Trustpilot:

Review Management

Online Reputation Management

Reviews.io

By clearer.io

4.8/5

(604)

Product Description

Reviews.io has developed several review collection solutions including Merchant Review Collection, Product Review Collection & In-Store Review Collection. Reviews.co.uk is focused on providing the best social review experience for websites across the globe. Our developers are happy to create custom solutions to fit your individual business needs. We display all of our costs upfront and don’t tie you in with lengthy contracts. We don’t shy away from challenging projects and we love creating custom solutions for our clients.

Reviewers say compared to Trustpilot, Reviews.io is:

Better at support

Easier to do business with

Better at meeting requirements

Categories in common with Trustpilot:

Review Management

Online Reputation Management

Yotpo

By Yotpo

4.3/5

(257)

Product Description

Yotpo’s integrated solution helps eCommerce brands collect customer reviews, photos, and Q&A from a single platform to increase traffic, social proof and sales. An official partner of Google, Facebook and Shopify Plus, Yotpo makes it easy for brands to leverage their customers’ content across every marketing channel and optimize customer experience to increase on-site conversion. Yotpo has raised $101 million in funding and has over 300 employees globally.

Reviewers say compared to Trustpilot, Yotpo is:

Better at support

Easier to do business with

Better at meeting requirements

Categories in common with Trustpilot:

Review Management

Online Reputation Management

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Feefo

By Feefo

4.6/5

(127)

Product Description

Reviewers say compared to Trustpilot, Feefo is:

Easier to do business with

Better at support

Better at meeting requirements

Categories in common with Trustpilot:

Review Management

Online Reputation Management

Product Description

ResellerRatings is a retail commerce reviews site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase for customer sentiment analysis and UGC syndication through the world’s largest search channels. The ResellerRatings Reviews Suite of tools provides a full spectrum UGC solution from product reviews, seller ratings, social Q&A to visual marketing.

Reviewers say compared to Trustpilot, ResellerRatings is:

Easier to do business with

Better at support

Better at meeting requirements

Categories in common with Trustpilot:

Review Management

Online Reputation Management

Reputation

By Reputation

4.6/5

(2,388)

Product Description

Reviewers say compared to Trustpilot, Reputation is:

Easier to do business with

Better at support

Better at meeting requirements

Categories in common with Trustpilot:

Review Management

Online Reputation Management

Birdeye

By Birdeye

4.7/5

(3,690)

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Reviewers say compared to Trustpilot, Birdeye is:

Easier to do business with

Better at support

Better at meeting requirements

Categories in common with Trustpilot:

Online Reputation Management