Compare Trustpilot and Vendasta AI Platform 
Featured Products
At a Glance
Market Segments
Small-Business (62.0% of reviews)
Small-Business (87.7% of reviews)
Entry-Level Pricing
Starting at $299.00
$99.00 Per Month
Trustpilot
Star Rating
(246)3.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansVendasta AI Platform
Star Rating
(485)4.5 out of 5
Market Segments
Small-Business (87.7% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that the Vendasta AI Platform excels in customer support, with many users highlighting the team's responsiveness and assistance during onboarding. This level of support is often cited as a key differentiator compared to other platforms.
- Users say that Vendasta's interface is intuitive and easy to navigate, making it a preferred choice for agencies managing multiple clients. In contrast, while Trustpilot is noted for its simplicity, some users feel it lacks the depth of features that Vendasta offers.
- Reviewers mention that Vendasta AI Platform has a strong focus on small businesses, with a significant majority of its reviews coming from this segment. This tailored approach seems to resonate well with users, whereas Trustpilot has a more varied user base, which may dilute its effectiveness for smaller enterprises.
- According to verified reviews, Vendasta's implementation process is praised for being quick and straightforward, with users appreciating the onboarding wizard. Trustpilot, while easy to use, has received feedback indicating that its setup can be less seamless for new users.
- Users highlight that Vendasta AI Platform provides robust tools for client management and reporting, which are essential for agencies. Trustpilot, on the other hand, is recognized as an industry standard for public reviews but may not offer the same level of comprehensive management features.
- Reviewers note that while Trustpilot is seen as a reliable platform for honest reviews, Vendasta's overall higher satisfaction ratings suggest that users feel more positively about their experience, particularly in terms of product direction and competitive intelligence.
Pricing
Entry-Level Pricing
Trustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Vendasta AI Platform
Starter
$99.00
Per Month
For startup agencies and solopreneuers.
- 1 Team Member seat
- 10 Snapshot Reports / month
- All the software your business clients need to attract, convert, and engage more customers.
Free Trial
Trustpilot
Free Trial is available
Vendasta AI Platform
Free Trial is available
Ratings
Meets Requirements
7.5
209
8.8
344
Ease of Use
8.0
213
8.4
347
Ease of Setup
7.7
121
8.2
270
Ease of Admin
7.8
107
8.3
258
Quality of Support
7.0
196
9.1
331
Has the product been a good partner in doing business?
6.8
105
9.0
259
Product Direction (% positive)
6.2
206
8.7
305
Features by Category
Sales Force Automation
Not enough data
8.9
29
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
25
|
Verified
Not enough data
8.7
25
|
Verified
Not enough data
8.5
18
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
25
|
Verified
Not enough data
8.1
23
|
Verified
Not enough data
Feature Not Available
Marketing Automation
Not enough data
8.8
33
|
Verified
Not enough data
8.9
37
|
Verified
Not enough data
8.8
34
|
Verified
Not enough data
8.6
26
|
Verified
Customer Support
Not enough data
Feature Not Available
Not enough data
9.3
34
|
Verified
Not enough data
9.4
36
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
9.1
41
|
Verified
Not enough data
9.3
48
|
Verified
Not enough data
8.5
22
|
Verified
Mobile & Social
Not enough data
8.4
23
|
Verified
Not enough data
8.8
34
|
Verified
Not enough data
8.4
24
|
Verified
Platform
Not enough data
8.5
28
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
9.0
34
|
Verified
Not enough data
8.4
23
|
Verified
Not enough data
8.0
20
Not enough data
8.4
23
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.3
24
|
Verified
Integration
Not enough data
8.5
25
|
Verified
Not enough data
7.8
24
Not enough data
8.6
31
|
Verified
Generative AI
Not enough data
8.1
8
Agentic AI - CRM
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
8.6
43
|
Verified
Not enough data
9.0
42
Not enough data
8.7
41
Not enough data
8.6
39
Online Marketing
Not enough data
8.5
36
Not enough data
8.7
37
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
40
|
Verified
Not enough data
Feature Not Available
Lead Management
Not enough data
9.1
46
|
Verified
Not enough data
8.6
37
Not enough data
8.7
36
Not enough data
8.5
41
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
8.7
41
|
Verified
Not enough data
9.0
38
|
Verified
Not enough data
8.4
38
|
Verified
Campaign Management
Not enough data
8.9
47
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
8.7
50
Not enough data
9.1
46
Not enough data
8.9
50
|
Verified
Not enough data
9.0
48
Not enough data
9.0
45
Reporting & Analytics
Not enough data
8.9
58
|
Verified
Not enough data
8.6
56
Not enough data
8.3
51
|
Verified
Not enough data
8.6
45
Not enough data
9.0
51
Platform
Not enough data
7.8
50
|
Verified
Not enough data
8.2
49
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
7.6
34
|
Verified
Not enough data
7.9
26
Not enough data
8.3
48
|
Verified
Not enough data
8.0
31
|
Verified
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.3
36
|
Verified
Not enough data
7.4
33
Not enough data
8.3
39
|
Verified
Social Analytics
Not enough data
8.8(won by default)
30
Not enough data
8.6(won by default)
26
Not enough data
8.9(won by default)
32
Not enough data
8.6(won by default)
28
Not enough data
8.3(won by default)
26
Not enough data
7.7(won by default)
17
Not enough data
8.9(won by default)
15
Reports & Dashboards
Not enough data
8.7(won by default)
30
Not enough data
9.0(won by default)
29
Not enough data
8.9(won by default)
30
Not enough data
9.3(won by default)
18
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing
Not enough data
8.5
23
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
20
|
Verified
Not enough data
Feature Not Available
Dunning
Not enough data
8.5
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
8.7
20
|
Verified
Not enough data
8.6
18
|
Verified
Not enough data
Feature Not Available
Reporting
Not enough data
9.0
14
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
13
|
Verified
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
9.0
47
|
Verified
Not enough data
9.1
45
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
9.0
43
|
Verified
Performance
Not enough data
9.0
43
|
Verified
Not enough data
8.9
46
|
Verified
Local Search Optimization
Not enough data
8.9
48
Not enough data
9.0
53
Not enough data
9.5
53
Not enough data
9.3
53
Not enough data
9.1
49
Not enough data
9.1
54
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
Not enough data
9.6
15
Not enough data
9.4
15
Not enough data
9.5
14
Not enough data
9.5
13
Task Management
Not enough data
9.4
16
Not enough data
9.5
14
Not enough data
9.5
13
Not enough data
9.6
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
Not enough data
9.0
34
Not enough data
8.6
32
Not enough data
8.6
27
Not enough data
8.8
27
Not enough data
8.9
33
Not enough data
9.2
20
Social Management
Not enough data
8.3
67
Not enough data
8.7
73
Not enough data
8.5
65
Not enough data
8.4
67
Not enough data
8.3
55
Not enough data
8.8
19
Not enough data
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Collection
5.9
37
|
Verified
Not enough data
6.4
38
|
Verified
Not enough data
5.8
34
|
Verified
Not enough data
6.6
32
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Review Management
5.7
10
Not enough data
5.7
10
Not enough data
Moderation
5.8
30
|
Verified
Not enough data
5.9
32
|
Verified
Not enough data
6.0
27
|
Verified
Not enough data
Use Cases
6.4
29
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
5.7
30
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
6.5
26
|
Verified
Not enough data
6.5
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
Feature Not Available
Not enough data
Display Options
6.4
29
|
Verified
Not enough data
5.8
29
|
Verified
Not enough data
5.6
27
|
Verified
Not enough data
5.9
29
|
Verified
Not enough data
Generative AI
5.6
16
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.3
5
Security
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.3
5
Not enough data
Not enough data
Free Resources
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
9.4
6
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation - AI Content Creation Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management - AI Content Creation Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
7.7
88
|
Verified
8.5
98
|
Verified
6.8
65
8.5
98
7.0
62
|
Verified
8.5
88
|
Verified
Reporting
Feature Not Available
Feature Not Available
6.7
54
|
Verified
8.5
91
|
Verified
7.7
82
|
Verified
9.0
114
|
Verified
Media Monitoring
6.6
52
|
Verified
8.7
106
|
Verified
6.6
53
|
Verified
8.7
104
Feature Not Available
8.7
89
In-House Management
Feature Not Available
8.7
47
Feature Not Available
8.8
48
Generative AI
6.4
14
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
8.7
35
Not enough data
8.8
30
Not enough data
8.6
23
Not enough data
9.5
29
Growth
Not enough data
9.1
35
Not enough data
9.1
36
Not enough data
8.9
38
Not enough data
9.2
28
Not enough data
9.2
36
Content
Not enough data
8.8
27
Not enough data
Feature Not Available
Not enough data
9.3
30
Not enough data
8.7
24
Support
Not enough data
9.5
29
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Trustpilot and Vendasta AI Platform are categorized as Online Reputation Management
Unique Categories
Trustpilot is categorized as Review Management
Vendasta AI Platform is categorized as Social Media Analytics, Marketing Automation, Subscription Billing, CRM, Website Builder, AI Content Creation Platforms, Local Listing Management, Client Portal, WordPress Hosting, Task Management, Multi-Location Marketing Platforms, AI Sales Assistant, AI Agents For Business Operations, Local SEO, Business Scheduling, Managed Hosting, Social Media Management, and Customer Service Automation
Reviews
Reviewers' Company Size
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vendasta AI Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
15.0%
Retail
7.3%
Marketing and Advertising
5.6%
Computer Software
4.7%
Apparel & Fashion
3.8%
Other
63.7%
Marketing and Advertising
55.6%
Management Consulting
5.7%
Information Technology and Services
4.2%
Internet
3.7%
Computer Software
2.6%
Other
28.1%
Discussions
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more
What’s the best way to land a client?
2 Comments
JB
Create an irresistible offer. Understand your pain points and leverage your expertise. Feel free to email me if you need help or find me on the ConquerLocal...Read more
What is AI zoom?
2 Comments
LJ
Hi there, CalendarHero (formerly known as Zoom.ai) is powered by AI to schedule meetings and appointments automatically. You can also connect your video...Read more
What is the best resell tool in the Vendasta platform?
1 Comment
EB
SEO Solutions, Websitepro, or Listing Builder.Read more
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