Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Vanillasoft 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (58.4% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Contact Us 5 Users and Platform Fee Per Year
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,536)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansVanillasoft
Star Rating
(593)4.5 out of 5
Market Segments
Small-Business (58.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Users and Platform Fee Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in automation and real-time insights, making it a powerful tool for managing sales pipelines. Users appreciate features like customizable dashboards that enhance efficiency, with one user noting how the automation saves them significant time.
- Users say that Vanillasoft offers a more hands-on experience with its tools, which can be beneficial for those who prefer a more interactive approach. Reviewers highlight the improved data routing and filtering processes, allowing for more accurate targeting, although it may require additional steps.
- According to verified reviews, Agentforce Sales has a significantly higher overall satisfaction score, indicating that users feel more positively about their experience. Many users mention the platform's ability to bond marketing teams and maintain close client relationships, which is crucial for effective sales management.
- Reviewers mention that Vanillasoft is easy to navigate and learn, which can be a strong advantage for small businesses or teams with less technical expertise. Users appreciate its efficiency, making it a solid choice for those who prioritize ease of use in their daily operations.
- G2 reviewers highlight that Agentforce Sales provides robust support for onboarding and customer inquiries, with users noting that it helps track inquiries effectively and offers valuable performance insights. This level of support can be a game-changer for teams looking to streamline their sales processes.
- Users report that while Vanillasoft has strong features for lead management and call tracking, it may not match the comprehensive capabilities of Agentforce Sales. For instance, Agentforce Sales users often cite its superior task management and sales engagement features, which are essential for driving sales success.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Vanillasoft
Core
Contact Us
5 Users and Platform Fee Per Year
A complete multi-channel engagement platform, including automated sales email nurturing. Powered by our lead prioritization engine, reps focus on the leads most likely to convert and leave the busy-work behind.
Pricing is per user, after a platform fee that includes initial set-up, ongoing support and updates.
- CRM
- Lead Management and Prioritization
- Email Automation
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Vanillasoft
No trial information availableRatings
Meets Requirements
8.8
13,965
9.0
464
Ease of Use
8.2
17,955
9.2
465
Ease of Setup
7.8
8,904
8.7
219
Ease of Admin
7.9
4,485
8.9
142
Quality of Support
8.1
12,185
9.0
436
Has the product been a good partner in doing business?
8.4
4,448
9.4
142
Product Direction (% positive)
8.3
13,634
8.7
440
Features by Category
Sales Force Automation
8.8
9547
|
Verified
Not enough data
8.3
6403
|
Verified
Not enough data
8.7
9271
|
Verified
Not enough data
8.3
9500
|
Verified
Not enough data
8.0
7327
|
Verified
Not enough data
8.2
7621
|
Verified
Not enough data
8.0
6765
|
Verified
Not enough data
8.1
6666
|
Verified
Not enough data
8.3
7417
|
Verified
Not enough data
Marketing Automation
8.0
6679
|
Verified
Not enough data
8.1
6998
|
Verified
Not enough data
8.5
8074
|
Verified
Not enough data
7.9
5432
Not enough data
Customer Support
8.3
6834
|
Verified
Not enough data
8.1
6391
|
Verified
Not enough data
8.2
6791
|
Verified
Not enough data
8.0
5502
|
Verified
Not enough data
8.2
5996
|
Verified
Not enough data
Reporting & Analytics
8.5
8997
|
Verified
Not enough data
8.5
9170
|
Verified
Not enough data
8.2
7461
|
Verified
Not enough data
Mobile & Social
7.9
5628
|
Verified
Not enough data
7.8
5252
|
Verified
Not enough data
7.7
6108
|
Verified
Not enough data
Platform
8.5
3623
|
Verified
Not enough data
8.5
3627
|
Verified
Not enough data
8.6
3631
|
Verified
Not enough data
8.4
2900
|
Verified
Not enough data
8.5
3177
|
Verified
Not enough data
8.1
3195
|
Verified
Not enough data
8.7
3619
|
Verified
Not enough data
8.1
3029
Not enough data
Integration
8.5
2604
|
Verified
Not enough data
8.5
3073
|
Verified
Not enough data
8.5
2900
|
Verified
Not enough data
Generative AI
7.6
890
Not enough data
Agentic AI - CRM
7.8
252
Not enough data
7.9
250
Not enough data
8.2
249
Not enough data
8.0
240
Not enough data
8.0
241
Not enough data
8.0
244
Not enough data
8.2
245
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
Not enough data
8.8
297
Not enough data
8.8
317
Not enough data
8.6
292
Not enough data
Organization
9.0
354
Not enough data
8.8
345
Not enough data
8.8
340
Not enough data
Performance Analysis
8.4
286
Not enough data
8.8
308
Not enough data
Sales Analysis
8.4
285
Not enough data
8.8
302
Not enough data
Generative AI
8.5
126
Not enough data
8.4
126
Not enough data
Agentic AI - AI Sales Assistant
9.2
28
Not enough data
9.1
28
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
Integrated Workflows
8.7
523
8.9
211
|
Verified
8.5
515
8.4
206
|
Verified
8.1
470
9.1
218
|
Verified
8.1
464
8.6
178
|
Verified
8.9
527
8.7
194
|
Verified
8.4
472
8.7
121
8.6
484
8.7
112
Repeatability and Reportability
8.4
486
9.0
205
|
Verified
8.7
504
9.0
203
|
Verified
8.7
501
8.9
205
|
Verified
8.3
486
8.5
175
|
Verified
7.8
418
7.9
96
AI and Automation
8.5
465
8.4
118
8.4
473
8.1
110
8.3
429
8.3
110
8.0
433
8.0
96
7.8
416
7.7
92
Generative AI
7.4
271
7.7
50
Agentic AI - Sales Engagement
8.3
89
7.1
25
8.5
90
7.1
25
8.6
87
7.2
26
8.4
90
6.9
27
8.3
89
7.5
27
8.2
90
7.3
26
8.5
90
7.3
26
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
56
8.5
9
8.2
55
8.5
8
7.9
57
8.5
8
8.1
58
8.3
8
Attribution
8.9
454
9.1
142
|
Verified
8.9
458
9.1
149
|
Verified
8.6
436
9.2
142
|
Verified
Discovery
8.9
462
9.2
144
|
Verified
8.6
455
8.8
122
|
Verified
8.6
433
8.8
136
|
Verified
Management
8.5
421
9.1
131
|
Verified
8.6
443
9.2
144
|
Verified
Platform
8.6
433
9.0
149
|
Verified
8.6
432
9.0
146
|
Verified
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
7.6
71
8.4
503
8.2
98
|
Verified
8.0
436
7.6
81
|
Verified
8.6
514
8.7
111
|
Verified
Personalization
8.6
485
8.3
105
8.8
561
8.9
154
|
Verified
8.9
594
9.1
167
|
Verified
8.6
537
8.3
81
Administrative
8.7
566
8.7
129
|
Verified
8.5
528
8.9
121
|
Verified
8.4
510
8.7
123
Agentic AI - Email Tracking
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Not enough data
Analytics
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Not enough data
Customizations
8.7
622
Not enough data
8.5
592
Not enough data
8.5
625
Not enough data
8.3
570
Not enough data
8.4
597
Not enough data
Generative AI
7.5
290
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
968
Not enough data
8.7
999
Not enough data
8.3
902
Not enough data
8.7
1031
Not enough data
8.6
962
Not enough data
Predictive Analytics
8.4
947
Not enough data
8.6
961
Not enough data
8.1
856
Not enough data
8.3
896
Not enough data
Sales Management
8.7
985
Not enough data
8.1
858
Not enough data
8.6
982
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
7.2
21
8.6
40
7.0
21
Calling
8.5
186
8.9
212
8.4
177
8.8
216
8.7
186
9.2
242
8.7
184
9.4
271
8.6
45
8.2
22
Contacts
8.8
177
9.0
274
8.7
180
9.0
253
8.7
182
9.3
248
Insights
9.1
189
9.4
286
8.9
183
9.2
264
8.3
179
8.7
207
8.5
189
8.8
248
8.4
183
8.9
238
8.7
39
6.9
22
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Vanillasoft are categorized as Sales Engagement, Outbound Call Tracking, Lead Scoring, and Sales Performance Management
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Sales Analytics, Email Tracking, CRM, and Revenue AI Platforms
Vanillasoft has no unique categories
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vanillasoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Insurance
24.9%
Marketing and Advertising
12.9%
Higher Education
9.1%
Education Management
5.6%
Financial Services
4.8%
Other
42.7%
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
Is there any way for vanilla soft to set up automatic emailing campaigns?
3 Comments
RS
Yes. VanillaSoft has robust email campaign features including customizable triggers, routing to particular agents/teams, etc. If you expect a high bounce...Read more
How does your dialer work? What type of dialer do you have?
2 Comments
Official Response from Vanillasoft
Our auto dialer makes one-to-one live phone calls. We offer two approaches:
- Preview dialing (click-to-call, a manual process where the agent clicks on an...Read more
How scalable and reliable is VanillaSoft?
2 Comments
Official Response from Vanillasoft
VanillaSoft is extremely reliable, boasting an actual uptime in excess of 99.9%. We operate multiple hosted servers to ensure that you have access to the...Read more
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