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Compare Lightspeed Retail and Salesforce Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (83.2% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
Starting at $69.00
$25.00 1 User Per Month
Lightspeed Retail
Star Rating
(292)4.0 out of 5
Market Segments
Small-Business (83.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $69.00
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(25,350)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansLightspeed Retail vs Salesforce Sales Cloud
When assessing the two solutions, reviewers found Lightspeed Retail easier to use, set up, and administer. However, reviewers preferred doing business with Salesforce Sales Cloud overall.
- Reviewers felt that Salesforce Sales Cloud meets the needs of their business better than Lightspeed Retail.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Sales Cloud is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Sales Cloud over Lightspeed Retail.
Pricing
Entry-Level Pricing
Lightspeed Retail
Lean
Starting at $69.00
For your essential business needs.
- Retail POS
- 1 Register
- Integrated Payments
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Lightspeed Retail
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.2
235
8.8
13,832
Ease of Use
8.5
235
8.2
17,815
Ease of Setup
8.1
137
7.8
8,777
Ease of Admin
8.4
136
7.9
4,458
Quality of Support
7.9
230
8.1
12,070
Has the product been a good partner in doing business?
7.9
137
8.4
4,421
Product Direction (% positive)
7.5
228
8.2
13,507
Features by Category
Sales Force Automation
Not enough data
8.8
9478
|
Verified
Not enough data
8.3
6397
|
Verified
Not enough data
8.7
9204
|
Verified
Not enough data
8.3
9448
|
Verified
Not enough data
8.0
7319
|
Verified
Not enough data
8.2
7612
|
Verified
Not enough data
8.0
6757
|
Verified
Not enough data
8.1
6658
|
Verified
Not enough data
8.3
7408
|
Verified
Marketing Automation
Not enough data
8.0
6671
|
Verified
Not enough data
8.1
6991
|
Verified
Not enough data
8.5
8027
|
Verified
Not enough data
7.9
5430
Customer Support
Not enough data
8.3
6815
|
Verified
Not enough data
8.1
6387
|
Verified
Not enough data
8.2
6786
|
Verified
Not enough data
8.0
5500
|
Verified
Not enough data
8.2
5990
|
Verified
Reporting & Analytics
Not enough data
8.5
8948
|
Verified
Not enough data
8.5
9134
|
Verified
Not enough data
8.2
7439
|
Verified
Mobile & Social
Not enough data
7.9
5620
|
Verified
Not enough data
7.8
5250
|
Verified
Not enough data
7.7
6099
|
Verified
Platform
Not enough data
8.6
3596
|
Verified
Not enough data
8.5
3602
|
Verified
Not enough data
8.6
3626
|
Verified
Not enough data
8.4
2900
|
Verified
Not enough data
8.5
3176
|
Verified
Not enough data
8.1
3195
|
Verified
Not enough data
8.7
3605
|
Verified
Not enough data
8.1
3031
Integration
Not enough data
8.5
2607
|
Verified
Not enough data
8.5
3067
|
Verified
Not enough data
8.5
2896
|
Verified
Generative AI
Not enough data
7.6
889
Agentic AI - CRM
Not enough data
7.9
250
Not enough data
7.9
249
Not enough data
8.2
248
Not enough data
8.0
244
Not enough data
8.0
241
Not enough data
8.1
244
Not enough data
8.2
246
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
POS
8.9
96
Not enough data
9.1
102
Not enough data
8.8
100
Not enough data
8.7
108
Not enough data
9.0
108
Not enough data
Marketing
8.0
61
Not enough data
7.4
49
Not enough data
Administration
9.1
103
Not enough data
8.6
79
Not enough data
8.8
105
Not enough data
7.7
69
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
272
Not enough data
8.8
295
Not enough data
8.8
315
Not enough data
8.6
290
Organization
Not enough data
8.9
352
Not enough data
8.8
343
Not enough data
8.8
338
Performance Analysis
Not enough data
8.4
284
Not enough data
8.8
306
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
300
Generative AI
Not enough data
8.5
125
Not enough data
8.4
125
Agentic AI - AI Sales Assistant
Not enough data
9.1
27
Not enough data
9.1
27
Not enough data
9.0
26
Not enough data
9.0
25
Not enough data
9.3
27
Not enough data
9.1
26
Not enough data
9.2
27
Integrated Workflows
Not enough data
8.7
522
Not enough data
8.5
514
Not enough data
8.1
468
Not enough data
8.1
464
Not enough data
8.8
526
Not enough data
8.4
471
Not enough data
8.6
484
Repeatability and Reportability
Not enough data
8.4
486
Not enough data
8.7
505
Not enough data
8.7
502
Not enough data
8.3
487
Not enough data
7.8
419
AI and Automation
Not enough data
8.5
465
Not enough data
8.4
473
Not enough data
8.3
430
Not enough data
8.0
434
Not enough data
7.8
416
Generative AI
Not enough data
7.4
271
Agentic AI - Sales Engagement
Not enough data
8.3
90
Not enough data
8.5
91
Not enough data
8.6
88
Not enough data
8.5
91
Not enough data
8.4
90
Not enough data
8.3
91
Not enough data
8.5
89
Call Analytics
Not enough data
8.7
131
Not enough data
8.6
135
Not enough data
8.7
131
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.3
58
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.3
14
Not enough data
9.3
12
Not enough data
9.3
14
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Route Planning
Not enough data
9.0
33
Not enough data
9.0
35
Not enough data
9.2
36
Sales Performance Management
Not enough data
8.4
31
Not enough data
8.5
34
Not enough data
9.1
34
Presentation and Forms
Not enough data
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
156
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
34
Sales Performance Features - Sales Planning
Not enough data
8.4
176
Not enough data
8.5
166
Not enough data
8.5
171
Not enough data
8.6
173
Not enough data
8.6
171
Not enough data
8.8
169
Not enough data
8.2
166
Territory Management - Sales Planning
Not enough data
8.6
168
Not enough data
8.5
173
Quota & Capacity Management - Sales Planning
Not enough data
8.4
170
Not enough data
8.4
177
Not enough data
8.4
170
Agentic AI - Sales Planning
Not enough data
8.5
59
Not enough data
8.5
58
Agentic AI - Lead Scoring
Not enough data
7.7
54
Not enough data
8.1
54
Not enough data
7.8
55
Not enough data
8.0
56
Attribution
Not enough data
8.9
451
Not enough data
8.9
455
Not enough data
8.6
435
Discovery
Not enough data
8.9
458
Not enough data
8.6
452
Not enough data
8.5
433
Management
Not enough data
8.5
421
Not enough data
8.6
441
Platform
Not enough data
8.6
432
Not enough data
8.6
432
Agentic AI - Sales Performance Management
Not enough data
8.5
77
Not enough data
8.6
76
Not enough data
8.5
78
Incentives
Not enough data
8.2
440
Not enough data
8.4
504
Not enough data
8.0
438
Not enough data
8.6
515
Personalization
Not enough data
8.6
485
Not enough data
8.8
562
Not enough data
8.9
594
Not enough data
8.6
538
Administrative
Not enough data
8.7
567
Not enough data
8.5
530
Not enough data
8.4
511
Agentic AI - Email Tracking
Not enough data
8.2
67
Not enough data
8.4
65
Not enough data
8.4
65
Not enough data
8.3
66
Not enough data
8.4
66
Not enough data
8.4
65
Not enough data
8.4
68
Analytics
Not enough data
8.3
572
Not enough data
8.4
581
Not enough data
8.4
595
Customizations
Not enough data
8.7
625
Not enough data
8.5
594
Not enough data
8.6
629
Not enough data
8.4
574
Not enough data
8.4
601
Generative AI
Not enough data
7.6
295
Agentic AI - Sales Analytics
Not enough data
8.3
82
Not enough data
8.6
81
Not enough data
8.3
81
Not enough data
8.3
81
Not enough data
8.3
81
Data Sourcing
Not enough data
8.5
967
Not enough data
8.7
998
Not enough data
8.3
902
Not enough data
8.7
1030
Not enough data
8.6
962
Predictive Analytics
Not enough data
8.4
945
Not enough data
8.6
958
Not enough data
8.1
855
Not enough data
8.3
895
Sales Management
Not enough data
8.7
984
Not enough data
8.1
858
Not enough data
8.6
980
Not enough data
8.8
1048
Agentic AI - Outbound Call Tracking
Not enough data
8.5
39
Not enough data
8.5
40
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
44
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
188
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
23
Not enough data
9.3
23
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
229
Not enough data
8.7
201
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.1
33
Not enough data
8.3
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
329
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
344
Not enough data
8.4
342
Not enough data
8.4
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.5
27
Not enough data
8.6
27
Not enough data
8.5
26
Revenue Enablement - Sales Enablement
Not enough data
8.4
26
Not enough data
8.4
28
Not enough data
9.0
27
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lightspeed Retail and Salesforce Sales Cloud share no categories
Unique Categories
Lightspeed Retail is categorized as Retail POS
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Lightspeed Retail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
48.7%
Apparel & Fashion
5.7%
Sporting Goods
4.7%
Consumer Goods
4.3%
Food & Beverages
3.6%
Other
33.0%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Alternatives
Discussions
What does the company Lightspeed do?
5 Comments
JG
Manage inventory on a physical store, manage the Sales and the reporting for OnSite orders as the Retail Store Management SystemRead more
What are the key features of a POS system?
1 Comment
GR
Lightspeed is very user friendly. The search tool is very handy. The option to show pictures of the items you are selling on the screen helps as a teaching...Read more
Lightspeed Retail has no more discussions with answers
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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