G2 reviewers report that Salesloft excels in user satisfaction, boasting a significantly higher overall score compared to Riva. Users appreciate its intuitive features, such as the ability to create customized emails and track their engagement, which enhances their outreach efforts.
According to verified reviews, Riva is praised for its reliable data processing and seamless integration with CRM tools. Users highlight that the support team is highly knowledgeable, making the setup process smoother, although it still faces challenges in matching specific workflow needs.
Reviewers mention that Salesloft's integration with Salesforce is a standout feature, making prospecting much easier. The real-time sync for viewing contact history is crucial for users, allowing them to work off of cadences effortlessly, which is a significant advantage in their daily operations.
Users say that while Riva provides comprehensive revenue data operations solutions, it has a smaller user base, which may limit the community support and resources available compared to Salesloft, which has a robust network of users sharing insights and best practices.
G2 reviewers highlight that Salesloft's ease of use is a major selling point, with many users finding it simplifies the process of tracking calls, emails, and texts. This streamlined approach is particularly beneficial for sales teams looking to enhance their productivity.
According to recent feedback, Riva's support is often described as one of the best, with users noting the high level of expertise. However, Salesloft also receives commendations for its support, indicating that both platforms prioritize customer assistance, albeit with different levels of user satisfaction overall.
can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?
7 Comments
AR
Hi Kat!
There are a couple different ways of getting to this information in SalesLoft. The first place I'd check out is the "Email Leaderboard" panel on...Read more
Is SalesLoft a CRM?
5 Comments
ZF
Sales loft is a Sales Engagement platform. While it does hold information about potential customers it’s not made to take on the role of a full CRM.Read more
What is SalesLoft used for?
4 Comments
JM
Developing outreach cadences, organizing outreach, and putting email templates together for outreach purposesRead more
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