Compare Paychex and PeopleKeep 
At a Glance
Market Segments
Small-Business (75.4% of reviews)
Small-Business (98.0% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$25.00 1 per employee, per month Per Month
Paychex
Star Rating
(1,647)4.1 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexPeopleKeep
Star Rating
(51)4.4 out of 5
Market Segments
Small-Business (98.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 per employee, per month Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex offers a user-friendly interface that simplifies payroll management, with features like real-time paycheck visibility and a centralized location for pay and benefits. However, some users mention that it can struggle to meet specific workflow needs, leading to configuration challenges.
- Users say PeopleKeep excels in customer support, highlighting the efficiency and friendliness of their team. Reviewers appreciate the timely responses to inquiries, which enhances the overall user experience, especially when navigating benefits management.
- According to verified reviews, Paychex shines in its customization options, allowing users to tailor dashboards and reports to their needs. This flexibility is praised by users who find it easy to create custom reports with the help of dedicated account representatives.
- Reviewers mention that PeopleKeep provides a unique advantage with its flexible benefits offerings, enabling employees to choose benefits that suit their individual circumstances. This personalization is a significant draw for users looking for tailored solutions.
- G2 reviewers highlight that while Paychex has a larger market presence, PeopleKeep's smaller user base allows for a more intimate customer experience, with users feeling more connected to the support team and receiving personalized assistance.
- Users report that both platforms have their strengths, but PeopleKeep generally scores higher in areas like ease of use and setup, making it a more attractive option for those prioritizing a smooth onboarding process and intuitive navigation.
Pricing
Entry-Level Pricing
PeopleKeep
Qualified small employer HRA (QSEHRA)
$25.00
1 per employee, per month Per Month
Made for employers with fewer than 50 employees who don't offer a group health plan.
- $50 base fee added to subscription
- A minimum payment of three seats is required
- Discount for annual subscription
Free Trial
Paychex
No trial information availablePeopleKeep
No trial information availableRatings
Meets Requirements
8.7
1,318
9.1
44
Ease of Use
8.5
1,379
9.3
44
Ease of Setup
8.3
989
9.0
22
Ease of Admin
8.5
966
9.1
21
Quality of Support
8.3
1,272
9.2
44
Has the product been a good partner in doing business?
8.5
964
8.9
20
Product Direction (% positive)
7.5
1,296
8.9
43
Features by Category
Core HR
8.1
114
Not enough data
7.9
107
Not enough data
7.8
53
Not enough data
8.1
77
Not enough data
8.4
114
Not enough data
7.8
115
Not enough data
Generative AI
4.3
5
Not enough data
Platform
7.5
312
Feature Not Available
7.4
165
Feature Not Available
Feature Not Available
Feature Not Available
8.3
400
10.0
14
8.5
410
10.0
14
8.0
292
8.1
6
8.2
401
9.5
11
8.5
424
9.6
14
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
Platform
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Not enough data
Employee Self Service
8.6
854
|
Verified
Not enough data
8.0
546
|
Verified
Not enough data
8.3
529
|
Verified
Not enough data
Administration
8.7
863
|
Verified
Not enough data
7.9
562
|
Verified
Not enough data
9.3
933
|
Verified
Not enough data
8.5
407
|
Verified
Not enough data
8.9
779
|
Verified
Not enough data
8.7
563
|
Verified
Not enough data
8.6
457
|
Verified
Not enough data
9.1
782
|
Verified
Not enough data
9.1
832
|
Verified
Not enough data
Taxes
9.1
879
|
Verified
Not enough data
9.0
834
|
Verified
Not enough data
9.1
827
|
Verified
Not enough data
Integration
7.8
263
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Not enough data
Platform
8.6
861
|
Verified
Not enough data
8.6
840
|
Verified
Not enough data
8.7
876
|
Verified
Not enough data
8.7
728
|
Verified
Not enough data
Benefits Administration Platform Features
8.2
232
8.4
24
7.9
195
8.8
20
7.0
112
8.9
9
8.3
172
9.3
16
8.5
189
Feature Not Available
8.2
225
9.3
28
8.4
210
9.0
18
7.9
151
8.8
16
Benefits Administration Platform Features
8.2
232
8.4
24
7.9
195
8.8
20
7.0
112
8.9
9
8.3
172
9.3
16
8.5
189
Feature Not Available
8.2
225
9.3
28
8.4
210
9.0
18
8.3
222
9.2
28
7.9
151
8.8
16
7.6
101
Feature Not Available
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
7.5
312
Feature Not Available
7.4
165
Feature Not Available
Feature Not Available
Feature Not Available
8.3
400
10.0
14
8.5
410
10.0
14
8.0
292
8.1
6
8.2
401
9.5
11
8.5
424
9.6
14
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Not enough data
Automation
7.4
26
Not enough data
Logistics
8.0
31
Not enough data
7.6
28
Not enough data
6.9
26
Not enough data
Management
6.7
20
Not enough data
7.5
21
Not enough data
7.8
26
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.4
32
Not enough data
7.7
29
Not enough data
Monitoring
7.7
26
Not enough data
7.7
27
Not enough data
7.2
27
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.7
20
Not enough data
6.6
49
Not enough data
7.5
21
|
Verified
Not enough data
Platform
7.5
312
Feature Not Available
7.4
165
Feature Not Available
Feature Not Available
Feature Not Available
8.3
400
10.0
14
8.5
410
10.0
14
8.0
292
8.1
6
8.2
401
9.5
11
8.5
424
9.6
14
Background Check Administration
8.0
20
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.5
312
Feature Not Available
7.4
165
Feature Not Available
Feature Not Available
Feature Not Available
8.3
400
10.0
14
8.5
410
10.0
14
8.0
292
8.1
6
8.2
401
9.5
11
8.5
424
9.6
14
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Content
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Not enough data
Platform Additional Functionality
8.4
129
Not enough data
7.5
51
Not enough data
7.9
60
Not enough data
7.8
82
Not enough data
7.9
100
Not enough data
Platform Data
7.6
56
Not enough data
7.9
77
Not enough data
7.6
64
Not enough data
Platform
7.5
312
Feature Not Available
7.4
165
Feature Not Available
Feature Not Available
Feature Not Available
8.3
400
10.0
14
8.5
410
10.0
14
8.0
292
8.1
6
8.2
401
9.5
11
8.5
424
9.6
14
Recruiting and Onboarding
6.6
49
Not enough data
8.3
116
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Time Tracking
8.3
217
Not enough data
8.3
131
Not enough data
8.4
94
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
150
Not enough data
Administration
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
Platform
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Not enough data
Platform
7.5
312
Feature Not Available
7.4
165
Feature Not Available
Feature Not Available
Feature Not Available
8.3
400
10.0
14
8.5
410
10.0
14
8.0
292
8.1
6
8.2
401
9.5
11
8.5
424
9.6
14
Platform
7.5
312
Feature Not Available
7.4
165
Feature Not Available
Feature Not Available
Feature Not Available
8.3
400
10.0
14
8.5
410
10.0
14
8.0
292
8.1
6
8.2
401
9.5
11
8.5
424
9.6
14
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
Feature Not Available
7.4
165
Feature Not Available
Feature Not Available
Feature Not Available
8.3
400
10.0
14
8.5
410
10.0
14
8.0
292
8.1
6
8.2
401
9.5
11
8.5
424
9.6
14
Categories
Categories
Shared Categories
Paychex and PeopleKeep are categorized as Benefits Administration
Unique Categories
Paychex is categorized as Candidate Relationship Management, Time Tracking, PEO Providers, Time & Attendance, Applicant Tracking Systems (ATS), Performance Management, Payroll, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Onboarding, Core HR, Expense Management, HCM Software, and Employee Recognition
PeopleKeep has no unique categories
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PeopleKeep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.3%
Non-Profit Organization Management
8.0%
Financial Services
6.0%
Health, Wellness and Fitness
6.0%
Information Technology and Services
6.0%
Environmental Services
6.0%
Other
68.0%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
PeopleKeep has no discussions with answers
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