---
title: PeopleKeep by Remodel Health Reviews
meta_title: 'PeopleKeep by Remodel Health Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 54 reviews by the users' company size, role or industry to
  find out how PeopleKeep by Remodel Health works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 54
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# PeopleKeep by Remodel Health Reviews
**Vendor:** Remodel Health  
**Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 54
## About PeopleKeep by Remodel Health
PeopleKeep is Remodel Health’s tech-forward product line that empowers small and midsize businesses through health reimbursement arrangements (HRAs). An HRA is a formal employer-funded health benefit that allows organizations to reimburse their employees, tax-free, for the individual health insurance premiums and out-of-pocket medical expenses of their choosing. Unlike traditional group health insurance plans, HRAs enable your employees to choose their own health coverage that best fits their needs. With PeopleKeep, employers can offer standout health benefits without the complexity or rising costs of traditional group coverage. PeopleKeep makes launching and managing an HRA more accessible and intuitive for employers. We automate all the time-consuming tasks like preparing and updating legal documentation and reviewing employee reimbursement requests so you can focus on running your business, not your benefits. Since starting as Zane Benefits in 2006, we’ve helped thousands of small businesses set up and manage their HRAs in minutes each month. We were the first to market QSEHRA and ICHRA administration platforms in 2017 and 2019, respectively. Today, as part of Remodel Health, PeopleKeep continues to innovate in the benefits space. Together we’re making it easier than ever for organizations of all sizes to offer better health benefits.



## PeopleKeep by Remodel Health Pros & Cons
**What users like:**

- Users find that when functioning, PeopleKeep is **easy to use** , enhancing their overall experience effectively. (1 reviews)

**What users dislike:**

- Users express frustration over the **lack of customer support** following the 2024 acquisition, hindering assistance and communication. (1 reviews)
- Users report a significant **lack of support** , with no response available through any communication channels after the acquisition. (1 reviews)

## PeopleKeep by Remodel Health Reviews
  ### 1. PeopleKeep is Great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about PeopleKeep by Remodel Health?**

My favorite thing about PeopleKeep is the dedicated support they provide to our staff. Employees can easily get their questions answered directly, and their personal health information stays private and secure.

**What do you dislike about PeopleKeep by Remodel Health?**

I have not found downsides. One thing I have had to do is "resend" invites to new employees who missed them the first time. But it may be a "SPAM" issue.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

As a small business owner, or primarily child bearing aged women, I am consistently priced out of healthcare covereage that we can afford. often, employees can get their own policy for cheaper than a group policy would be. QSEHRA helps us to navigate that and PeopleKeep helps keep us organized and compliant.

  ### 2. I appreciate the ease of People Keep

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about PeopleKeep by Remodel Health?**

People keep has an easy to use interface and the software works really easily and well.

**What do you dislike about PeopleKeep by Remodel Health?**

I haven’t had many issues. We did try to sign up for an additional service and it took a while to resolve that. But I have been happy for many years.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

It helps keep my employees health details private and allows us to offer a QSHRA with ease.

  ### 3. Easy Reporting and Helpful Admin Reminders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about PeopleKeep by Remodel Health?**

Easy to use, track and view reports. Reminders are sent to admin. Love it.

**What do you dislike about PeopleKeep by Remodel Health?**

End of year they changed their date for assisting employees with finding a new health care plan and we did not receive notification that those services were no longer available for open enrollment. Many employees had to scramble to find a broker.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Easy way for employees to submit expenses. PK lets us know when we have reimbursements do.  They manage it for us.

  ### 4. Absolutely terrible support from Peoplekeep

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about PeopleKeep by Remodel Health?**

When it works, it is easy to use.  Problem is that it doesn't always work especially at the beginning of the year.

**What do you dislike about PeopleKeep by Remodel Health?**

Lack of support.  Since they were acquired in 2024, they no longer have any support available.  No remote support, no chat support, no phone support and they do not respond to emails.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

They provide QSEHRA functionality but without any customer support after the initial sale.

  ### 5. Bad Customer Service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Joe S. | Owner/Operator

**Reviewed Date:** January 24, 2023

**What do you like best about PeopleKeep by Remodel Health?**

The only upside I can think of is at least it's cheaper than sponsoring group health insurance.

**What do you dislike about PeopleKeep by Remodel Health?**

We've used peoplekeep for 2 years. When the claims were only insuance premium reimbursement, we didn't seen issues. But when you need anything beyond that (more involved claims, employees having issues with the website/userminterface, billing issues, etc), the customer service is very bad. The only time I've ever been able to talk with someone on the phone was the initial sales call when I signed up. After that you're working through problems by email with people who respond on their own timeline.  Then they auto-renewed me for 2023 for employees that had been removed from the program because they left the company. I pointed this out on the day I was charged but I was told (through another email exchange) they don't give refunds even if you were charged a service fee for people who are ineligible for the service.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

It allows me to offer a health benefit. That sometimes helps attract candidates, but the problems with the company don't outweigh the benefits of using the company.

**Official Response from Elizabeth Walker:**

> Hi Joe! We're sorry to hear that our services aren't currently meeting your needs. We're looking into your concerns and someone from our customer success team will be reaching out to you shortly to resolve your issues. We appreciate you being a customer and we hope to continue serving you going forward.

  ### 6. Such a waste of time and money. Along with horrific service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Neil B. | Land Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about PeopleKeep by Remodel Health?**

Nothing. They reimburse healthcare and then state they reimburse for procedures but will never pay out even after weeks of getting multiple invoices to satisfy them. No reimbursement for medical procedures, medical supplies or anything else as your healthcare reimbursement is all that is covered under their guise of a company. If you go through the trouble of submitting for reimbursement don't be surprised if they state you already have your full year's reimbursement. I used them foe 2 years and only submitted one procedure. The submission pro ess took over a month. They verified and never got back to me. Contacted my company's financial department and was told I already got all my yearly allowance. Worst company I've dealt with. Use a real healthcare company not this company that doesn't even have a phone number. You have to schedule them to call you and that is weeks our. Comcast had better customer service and they are awful.

**What do you dislike about PeopleKeep by Remodel Health?**

Everything. Horrible to get setup. Non working links in email. No phone support, reimbursement, customer service, etc

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

They are solving how to bear comcast in worst customer service. Truly a horrible excuse of a company

**Official Response from Elizabeth Walker:**

> Hi Neil! Thank you for the feedback. We're sorry to hear that your experience with us hasn't met your expectations. Our team is aware of your situation and customer support is currently working with your company's benefit administrator to get this problem sorted out. We hope to have it solved shortly and that you'll be a happy customer in the future! 

  ### 7. Poor Customer Service, Terrible Website

**Rating:** 0.0/5.0 stars

**Reviewed by:** Kristin R. | Real Estate Principal Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about PeopleKeep by Remodel Health?**

For this type of employee reimbursement, there were only two companies to choose from. I went with PeopleKeep because there weren't many options.

**What do you dislike about PeopleKeep by Remodel Health?**

It was a frustrating start. Website kicks you out over and over. They auto-renewed me without notice and refused to refund my money for 2023, even though I haven't used their service since March of 2022. I can't even schedule a call with support for over a month out.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

None.

**Official Response from Elizabeth Walker:**

> Hi Kristin! We're sorry to hear that our services aren't currently meeting your needs. We're looking into your concerns and someone from our customer success team will be reaching out to you shortly to resolve your issues. We appreciate you being a customer and we hope to continue serving you going forward. 

  ### 8. Great Alternative to Group Health Insurance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2022

**What do you like best about PeopleKeep by Remodel Health?**

I like the ability to offer benefits that staff can tailor to their own circumstances and to have a streamlined way to manage reimbursements. PeopleKeep documentation and blogs are full of helpful information and my experience with customer support has been positive. Alerts and reminders are sent out in advance where there are reporting or filing requirements and that's helpful in making sure we are in compliance.

**What do you dislike about PeopleKeep by Remodel Health?**

The pages are sometimes slow to load and there have been instances where features were temporarily unavailable. Honestly, there isn't very much not to like.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

PeopleKeep solves the problem of offering a benefit that only a few staff members really need or can even use. Prior to having a QSEHRA, we offered a group plan that only one employee was using. Now, all eligible employees can use it for various healthcare needs. Some of our younger employees have their healthcare premiums subsidized at almost 100%. Under our group health insurance, they would only have received a 50% subsidy. Having the QSEHRA and using PeopleKeep to manage it has been a plus in attracting employees.

**Official Response from Elizabeth Walker:**

> Hello! Thanks for your review. We are so grateful our platform has been meeting your reimbursement needs and health benefit expectations. We appreciate you as a customer and look forward to serving you again!

  ### 9. Worst software and support I have ever experienced

**Rating:** 0.0/5.0 stars

**Reviewed by:** Scott P. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2022

**What do you like best about PeopleKeep by Remodel Health?**

The only thing that is easy is managing reimbursements.

**What do you dislike about PeopleKeep by Remodel Health?**

I have had my account cut off, it takes up to 4 weeks to schedule an appointment to talk to anyone, there is not a number to call to talk to anyone, YE rollovers do not work, reimbursements are wrong. I had to reach out to their CEO on LinkedIn for a complaint and her response - you will have to wait your turn to talk to support.  This is one of the worst software vendors I have ever worked with!

**Recommendations to others considering PeopleKeep by Remodel Health:**

Choose another vendor

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

None, it has been a time sink and absolutely frustrating experience.

  ### 10. Excellent Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2022

**What do you like best about PeopleKeep by Remodel Health?**

I like the ease of getting my questions in a very timely/knowledgeable timeframe.  The customer service (Angela Light) and her team are very efficient and friendly!

**What do you dislike about PeopleKeep by Remodel Health?**

Nothing.  
Every issue I had was resolved

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Great interaction with our employees for any issues/questions that they might have, making our process so much easier

**Official Response from Elizabeth Walker:**

> Hello! Thanks for your review. We are so grateful our customer service team has been speedy and pleasant and all your issues have been solved. We appreciate you as a customer and look forward to serving you again!

  ### 11. Major problems with the software

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2021

**What do you like best about PeopleKeep by Remodel Health?**

One of the few ICHRA providers, since this is a new benefit that companies can offer. Not much good to say about this.

**What do you dislike about PeopleKeep by Remodel Health?**

There are major problems with the software. Setting up 2022 benefits was broken. Making changes to 2022 benefits changed the 2021 benefits, which it shouldn't have and which is against the ICHRA rules. At some point, the software lost track of previously made reimbursements and told us to pay those reimbursements again. Signing up for benefits after a qualifying life event is impossible. There are numerous other problems with the software. Customer service response is one of a two things: 1. you're doing something wrong, 2. the problem is getting fixed (but it doesn't, even after weeks and months).

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

ICHRA benefits are a good choice for small businesses.

  ### 12. I love my Peoplekeep

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2018

**What do you like best about PeopleKeep by Remodel Health?**

It can be used by me or my family member for most of the medical services. 

**What do you dislike about PeopleKeep by Remodel Health?**

Sometimes you need to upload your expense receipt more than once but it is not a big problem.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

I am getting medical reimbursement 

  ### 13. Perfect Insurance Alternative for a Small Growing Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily Anderson S. | Office & Investor Operations, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about PeopleKeep by Remodel Health?**

I like everything about this service! PeopleKeep saves me (the admin) time by keeping everything on one platform, and they calculate all payouts in advance of payroll. Our HRA payouts literally take me 2 mins to complete.

It's customizable for each individual employee whether they are single or with family. PeopleKeep saves me time by allowing my employees to submit expenses on their own. The platform keeps our company HIPPA Compliant and gives employees peace of mind regarding their medical privacy. 

**What do you dislike about PeopleKeep by Remodel Health?**

There are not any negative comments that I can say about PeopleKeep. The one improvement that I would wish for would be a PeopleKeep app so my employees could upload receipts from their phone or while on the go.

**Recommendations to others considering PeopleKeep by Remodel Health:**

If you are still trying to decide between a company matched plan or an HRA for your employees, trust me, PeopleKeep will go over every question that you or your employees may have. They will give you peace of mind and save you money. If you have not read up on an HRA plan for your company, do so now! 

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

PeopleKeep saves our company money by not having to invest in a company premium plan. It saves my employees money by not having to match a company premium plan they they may or may not be 100% happy with. Did I mention the HRA Reimbursements are Tax free?  

PeopleKeep also gives new and existing employees helpful links and chats if they have any issues finding health insurance on their own. It really is a great all-in-one platform that users or admins can depend on.

**Official Response from Chris Hansen:**

> Thanks for the review, Emily! We're happy that you like PeopleKeep.

I'll make sure that your request for a native mobile app gets to our product team. In case you didn't know, I wanted to tell you that PeopleKeep does work on mobile devices through your web browser. You can even use your phone to take pictures of receipts and other documents that way.

Thanks again for the feedback, and let us know if you find anything else we could be doing better.

  ### 14. Very simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leah C. | Digital Productivity Coach, Professional Training & Coaching, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

My favorite thing about PeopleKeep is how incredibly responsive the support is. The website is very simple to use, but I've had to contact support several times to ask about how my health benefit works (not how the website works) and they are always very quick and thorough when responding. I feel like health insurance is usually such a cumbersome thing to figure out but they've been so helpful in making it simple. I also like how easy it is to submit an expense or request reimbursement for a health plan - I've already changed mine 3 times and it was really no trouble at all. I love doing everything online and not having to mail anything or verify over the phone. 

**What do you dislike about PeopleKeep by Remodel Health?**

I haven't run into any issues yet - I've been using it about a year and a half and it's been very seamless. 

**Recommendations to others considering PeopleKeep by Remodel Health:**

From a user's perspective - it's an awesome way to administer benefits. I don't know anything about it from the back end, but from the user side it's hard to imagine anything simpler. 

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

As a user, it's really streamlined how I utilize my employer provided benefits. Doing it all online makes everything so much easier! 

**Official Response from Chris Hansen:**

> Hi Leah! Thank you for taking the time to review PeopleKeep! We’re so glad that our software helps make health insurance simple and that you've had a good experience with our support team. If you do think of anything we could improve on, please don't hesitate to let us know!

  ### 15. Amazing Customer Service - Top Notch - Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jean H. | President, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

The customer service is excellent. I love the chat feature and utilize it all the time. I ask a question and within minutes my questions are answered. The staff members are pleasant and do not rush you.  Peoplekeep is simple and easy to use with the mobile app too! I can upload my medical bills right as I leave the medical office. The app is simple to use and basically guides you through the process by catagories for you to post the medical receipts into for approval.

**What do you dislike about PeopleKeep by Remodel Health?**

I do not like not knowing which month the reimbursement is actually for. It is not really broken down on the website so you can see it clearly. So, I keep track of it myself with checks and balances. 

**Recommendations to others considering PeopleKeep by Remodel Health:**

All small companies should consider peoplekeep for their employees. It is simple, easy and reliable. Although it is not insurance, it really does help with monthly costs for medical.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

I can upload my healthcare reciepts into peoplekeep and within a day or two it is approved, and not go through my employer or ask my employer personal questions about my healthcare and what is approved or not approved. Peoplekeep handles all of these questions so I do not have to deal with my health privacy and my employer.

**Official Response from Chris Hansen:**

> Thanks for the review, Jean! 

I'm so glad that the process as been simple for you! It’s also great to hear that our mobile site is user friendly. I'll make sure your request for more detail when approving the reimbursements gets to our product team. We'll follow up on this privately. Thanks again for the feedback, and let us know if you find anything else we could be doing better.

  ### 16. People Keep is amazing, I highly recommend! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cassi T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

I like that I can get a receipt for the charges I made, turn it in easily and get reimbursed  in a just a few days. Easy to use and their customer service is really fast and helpful at getting back to any questions I may have. They have a chat option to get answers fast. You can sign in from the computer or on your phone's browser. Easy to use in both locations. They don't have an app, but that's okay! 

**What do you dislike about PeopleKeep by Remodel Health?**

I can't say that I have any dislikes. The company I work for has been using PeopleKeep for almost a year now and I haven't had problems that haven't been easily fixed with a quick chat.

**Recommendations to others considering PeopleKeep by Remodel Health:**

I can't say enough how easy it is to get reimbursment and how friendly the customer service is.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

It is easy to use and they answer any questions I need answered. The information they need is pretty straight forward for getting reimbursement. I love using PeopleKeep!

**Official Response from Chris Hansen:**

> Hi Cassi,

We’re so excited to hear that you’re thoroughly enjoying your PeopleKeep health benefit, as well as the service we’ve provided to you thus far. We hope you continue to leave feedback (good or bad) to help us improve our software and services. Thank you.

  ### 17. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** JD C. | Executive Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

Ease of use.  PeopleKeep is incredibly user friendly.  Our staff teams loves how easy it is to use and how helpful the website is to navigate.  The customer service has been outstanding, from implementation as well as the on going questions that come up.  Responsive!

**What do you dislike about PeopleKeep by Remodel Health?**

There has been  nothing I've disliked about it.  It provides a huge service for our team and has made it easy on me to implement and manage.  I really don't think it could get any simpler to use.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Healthcare is a crazy benefit to navigate - PeopleKeep makes it super simple.  As a small organization, we wanted to provide our employees with some health benefits that made a real difference in their lives.  PeopleKeep helped us provide reimbursement money for their health care expenses.  This has created a positive experience for our team and made a real difference in their lives.

**Official Response from Chris Hansen:**

> Thanks for such a positive review, JD!

I'm excited to hear your that company has had an easy time using PeopleKeep and that our Customer Support team has been responsive when questions do come up.

We're always pleased to know that our users are happy with PeopleKeep. When you do come across something you'd like to see improved, we'd love your feedback!

  ### 18. Excellent Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** dominic  a. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

PeopleKeep is user friendly, the staff is excellent.  It's easy to search,  upload a picture of proof, and they'll review it for you. The reimbursement comes right in your paycheck, the staff is polite, professional and always contacts you right away.  They're very personable and reach out to you if there are any issues or questions with the reimbursement.

**What do you dislike about PeopleKeep by Remodel Health?**

no issues , great service / staff I have nothing bad to say about the service or company. Great Company and Staff

**Recommendations to others considering PeopleKeep by Remodel Health:**

I will recommend this product to others.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Healthcare is hard enough but  PeopleKeep makes it super simple and they are there to walk you through and help you out. PeopleKeep helped provide reimbursement money for  health care expenses.

**Official Response from Chris Hansen:**

> Hi Dominic. We love to know that you have had such a great experience so far in PeopleKeep. Thanks for reviewing.

  ### 19. Great Alternate to Insurance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

I like the ease with which I am able to process claims. My monthly insurance fee is recorded and automatically sent for reimbursement which makes it easy. Also, it is extremely easy to submit one-time claims and they are usually processed in one or two days. It is also easy to see how much I've been reimbursed and how much I have left in my allowance so I know how to allot my expenses and various appointments.

**What do you dislike about PeopleKeep by Remodel Health?**

The claim classification confused me initially - I don't know how important the "Type of Expense" is but they do not provide descriptions of what would be covered. For example, there is a "Dermatologist" type but I do not know if that covers every reason I may go to a dermatologist or if it's just for a check up or what. 

**Recommendations to others considering PeopleKeep by Remodel Health:**

I really like this program but I also have fairly low healthcare costs as a single female in my twenties. I think for other users, it would be helpful for a company to explore typical plans and discuss how much to reimburse. 

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

I work at a start up company and it does not make sense to have a traditional healthcare program. With this program, they are able to provide a version of coverage for those who need it while not penalizing those who have other means of insurance. While hiring new employees, particularly younger employees, several require healthcare provisions and having a program like this still makes us an attractive fit while still being not your typical insurance.

**Official Response from Chris Hansen:**

> Hello! 
Thanks so much for your honest feedback. It’s really helpful for us to learn that the type of expense portion of submitting your expense has been confusing. I have let our product team know and they will look into this further. Again, thanks so much for your feedback.

  ### 20. Very happy to work with PeopleKeep

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

Customer care (better than service) is exceptional.  Any question gets answered immediately.  And if no resolution is apparent, the agent will work to answer and get back to you within a day...maybe even sooner.   PeopleKeep always keeps you in the loop as to what was reimbursed and what you can expect.  The website is user friendly once you get the hang of it.   The agents are very friendly and courteous, always!

**What do you dislike about PeopleKeep by Remodel Health?**

I, personally, do not have anything negative to say.  Because I work in a very small office, I would have heard if people were not happy and that is NOT the case.  Everyone is pleased.

**Recommendations to others considering PeopleKeep by Remodel Health:**

If you want to make your life easier, this the company that will help do that!

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

The benefit I realized is that there are great companies out there to use and make a small business able to focus on what they do best...and not HR or Benefits!

**Official Response from Chris Hansen:**

> Hi there! Thank you so much for the kind words.

  ### 21. Exactly what an organization of our size needed.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

PeopleKeep is so simple and easy to use. It was exactly what an organization of our size was looking for. A simple, easy to manage, even easier to use system that allows us to reimbursement health expenses. It keeps us in compliance without worry.

**What do you dislike about PeopleKeep by Remodel Health?**

Would like for it to keep timecards for our staff. It would be so amazing to have all hr in one easy to use format. It already keeps vacation requests. That's nice.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

We didn't have the capital to purchase a group plan. PeopleKeep made it possible for a small organization like ours to give its most valuable asset, its people, proper benefits.

**Official Response from Chris Hansen:**

> Hi Andrea. We definitely agree that people are a company's most valuable asset, so it makes me happy to hear you say that.

Adding time card tracking to PeopleKeep is a good idea. That is more of a long term goal for us, however, because we are focused on personalized benefits in the near term. Thank you for the feedback.

  ### 22. I thought People Keep was really easy responsive. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** TeLeigh M. | Marketing Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2018

**What do you like best about PeopleKeep by Remodel Health?**

I liked that I could just snap a photo of my receipts and in less than two days I was reimbursed for my medical purchases. It was really simple to use and whenever I had questions about how to label a product or service, they contacted me within an hour or so. 

**What do you dislike about PeopleKeep by Remodel Health?**

The only things that I disliked, actually ended up being overages that my company had chosen. I actually didn't have any issues with the program and service. I did think that they should have some leniency on "service date" and "payment date" on the receipts. Most of the time I payed for the service the same day and the company's receipt only used the one date and it was labeled one or the other.  I don't think that the company has an app. That might be really beneficial to make one. 

**Recommendations to others considering PeopleKeep by Remodel Health:**

10/10 would recommend if you want to use an HRA. I heard it saved the company a lot of money & many employees didn't even use the money in their accounts. I guess it does more than just employee benefits, but we used Gusto for payroll. 

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

I thought that it was a really user friendly way to run a Health Reimbursement Account. 

  ### 23. Responsive & Awesome Customer Service!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

What I love BEST about PeopleKeep is their response time to questions and inquiries - fast, courteous and to the point. Their customer service is superb as well!  Website is user friendly and easy to navigate. Everyone at PeopleKeep is friendly and happy to help with any questions you might have. Reimbursement approval process is very fast as well. Keep up the excellent work PeopleKeep!!!  

**What do you dislike about PeopleKeep by Remodel Health?**

I love everything about this service :-)

**Recommendations to others considering PeopleKeep by Remodel Health:**

Response time to questions is quick and to the point. Reimbursement process is very fast as well. I have been using PeopleKeep for couple of months now and I am very happy with the service and that our company is able to offer it to its employees. Keep us the good work guys at PeopleKeep :-D

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

None

  ### 24. PeopleKeep is a user-friendly and simple alternative to a regular company insurance plan

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin C. | Customer Service, Public Relations and Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2018

**What do you like best about PeopleKeep by Remodel Health?**

It's easy to search the service in their system and upload a picture of proof, and they'll review it for you. The reimbursement comes right in your paycheck, which is satisfying. I don't feel like I need to worry about getting the health care I need. They're also very personable and reach out to you if there are any issues with the reimbursement.

**What do you dislike about PeopleKeep by Remodel Health?**

It's hard that you're only covered up to the amount that you've saved up. For example, if I or my husband were in a bad accident, we wouldn't have enough coverage. That's a scary thought.

**Recommendations to others considering PeopleKeep by Remodel Health:**

Keep in mind that it's not the same as an insurance plan, exactly. It's not full coverage in any situation, but it does cover commonplace visits to the doctor and other expenses. 

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Because it's so user friendly and straight forward, I don't feel like I have a lot of questions I need to go to my employer to answer. I can handle my issues without feeling like I need to go to them for understanding first. 

**Official Response from Chris Hansen:**

> Thank you so much, Erin! Our support team is always happy to see reviews like this. It’s also great to know that PeopleKeep give you peace of mind and takes some of the worry out of health care.

I'm glad that you mentioned your allowance accruals. Did you know that you can submit your expense regardless of your available balance and you’ll be reimbursed for that expense each month until it’s paid off? 

Thank you again for the feedback. Please let us know if you have any other suggestions!

  ### 25. They are the experts so I don't have to be!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2018

**What do you like best about PeopleKeep by Remodel Health?**

Everything about my experience with PeopleKeep has been great so far. What I like best is how little work the software requires from me to ensure my employees are cared for at a reasonable cost to the organization.

**What do you dislike about PeopleKeep by Remodel Health?**

It's really difficult to think of something I don't like. Any concerns or frustrations I've had were quickly addressed and resolved by they team at PeopleKeep.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

The problem of big costs for a small organization as it relates to health care benefits. 

  ### 26. PeopleKeep is easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carol K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2018

**What do you like best about PeopleKeep by Remodel Health?**

We are able to provide health reimbursements quickly, making our employees happy.

**What do you dislike about PeopleKeep by Remodel Health?**

There is nothing that I dislike. The set up was easy, and our employees really appreciate it.


**Recommendations to others considering PeopleKeep by Remodel Health:**

Definitely check them out. They are very helpful, responsive, and not pushy at all.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

We could not find affordable health insurance, and our HRA meets our employee's needs at a cost we can afford.

  ### 27. So Simple, and Great Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

PeopleKeep has been so wonderful.  We're a small business, and recently decided to use an HSA.  As an office manager with only a few years experience, it was valuable for me to find a program that was super easy and intuitive to use, with good customer support for my 5,000 questions.  They did just that.  They've got amazing customer service, and their site couldn't be easier to use.  We especially like the vacation/PTO component that auto-schedules any vacation time to our Google calendar.  Home run all around!

**What do you dislike about PeopleKeep by Remodel Health?**

Honestly don't have one bad thing to say about it.  Wish every program was this easy to use.

**Recommendations to others considering PeopleKeep by Remodel Health:**

Get it!

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

see above :)

  ### 28. Great Folks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick S. | Owner/Director of Operations and Business Development, Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

The customer service is fantastic!  There's always someone to talk to and they are extremely helpful in helping to resolve problems.

**What do you dislike about PeopleKeep by Remodel Health?**

Nothing so far, we've had the service for a little over a year.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

We use people keep to track our employees PTO time as well as host our Health Reimbursement program.  We've also recently added company documents and handbooks and will be incorporating PeopleKeep into our on-boarding program. 

**Official Response from Chris Hansen:**

> Hi Nick. Thanks for the review. We’re so happy to hear that our customer service has been fantastic! We're happy to have you as a customer.

  ### 29. PeopleKeep is incredible.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa P. | Digital Productivity Coach - Team Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

Their customer service. The website is also beautiful and super easy to use.

**What do you dislike about PeopleKeep by Remodel Health?**

I haven't run into anything I dislike after using them for a year.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

We are a small company, and maintaining our company's HRA would be a lot for the only HR person we have. I love doing everything through PeopleKeep and not having to bug her all the time.

  ### 30. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miguel D. | Principal, Food & Beverages, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

We are a small company and we feel PeopleKeep has allowed us to get a great benefit going for us. The fact we can be able to get our health care needs deducted and managed in a professional way is amazing.  It is very easy to use and always communicates with us on time.

**What do you dislike about PeopleKeep by Remodel Health?**

I would like to connect to our accounting system (Xero) and sync.

**Recommendations to others considering PeopleKeep by Remodel Health:**

Give it a try if you feel you need a goo reimbursement solution  Very easy to manage

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Healthcare programs, been able to receive reimbursements for our individual paid programs

**Official Response from Chris Hansen:**

> Hi Miguel. Thanks for the review!

Connecting to accounting and payroll systems is on our product roadmap, though I'm not sure of the exact timing on that. When we do add that I'm sure that Xero will be high on the list of systems we will work with. We'll make sure to update you on this going forward.

  ### 31. The best customer service in the business!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tina  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

Super responsive, friendly, and knowledgeable customer service. Answers every question completely and gets answers fast when they need to get additional info. Once you get hooked up with a rep, they will make sure to follow up and ensure your total satisfaction. 

**What do you dislike about PeopleKeep by Remodel Health?**

I have no cons or dislikes about this company. 

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Health reimbursement plan for my company. 

  ### 32. PeopleKeep makes reimbursements simple, efficient, and accurate. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carrie O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

PeopleKeep is very user friendly. The team is very responsive with questions via email or chat, and they always follow up in a timely manner.

**What do you dislike about PeopleKeep by Remodel Health?**

To date, there is nothing unlikable about PeopleKeep

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Since PeopleKeep is user friendly, our company is able to hand over the responsibility to the employee for keeping track of their reimbursements.

  ### 33. User Friendly Program and Excellent Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

People Keep's expense submission process is very simple and in the event that there are unanswered questions, the site is also full of FAQ's. Customer service is excellent. I've always received a timely and helpful response from them.

**What do you dislike about PeopleKeep by Remodel Health?**

I've not yet seen any downsides to the health reimbursement plan or the platform. 

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

As a non-profit we have a limited number of employees which means that we don't qualify for large group rating plans. It was important for us to find an affordable solution to providing our employee with some type of coverage and the health reimbursement account allows us to provide funds at our budgetary discretion. Speaking as a user (as well as administrator), this has been very meaningful to those employees that are able to participate. 

  ### 34. Simple Software with Extraordinary Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Candace H. | Office and Marketing Coordinator, Airlines/Aviation, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

PeopleKeep has the most amazing customer service! I get responses to questions immediately and the people helping me are so kind. 

**What do you dislike about PeopleKeep by Remodel Health?**

I have no dislikes, honestly this product is heaven sent. 

**Recommendations to others considering PeopleKeep by Remodel Health:**

It is wonderful, definitely recommend.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

It tracks my Health Savings Account and keeps record of where my money is going. 

  ### 35. PeopleKeep has been a great company to work with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

They are very efficient and the product is easy to use. I would recommend PeopleKeep to anyone who needs to manage an HRA account. 

**What do you dislike about PeopleKeep by Remodel Health?**

I have nothing negative to say. I cannot think of any problems that we have had. We are very satisfied with the product. 

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Managing health reimbursement accounts.

  ### 36. Easy to use and Fast

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

Uploading the pictures of my receipts is so easy. The Peoplekeep team is always there if you need help and you usually get an email verifying your expense within 24 hours. My recurring expenses are saved and I am reimbursed without having to add them each month. It’s a snap!

**What do you dislike about PeopleKeep by Remodel Health?**

Sometimes I have a hard time trying to ascertain whether my expense is allowed or not. For example; over the counter drugs. 

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

It keeps employees happy and provides a service not covered by regular health insurance. 

  ### 37. Great service, easy to navigate site

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gretchen R. | Data Scientist, Environmental Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

The quick customer service response time and friendliness of the employees.

**What do you dislike about PeopleKeep by Remodel Health?**

I have had no problems with PeopleKeep thus far.

**Recommendations to others considering PeopleKeep by Remodel Health:**

The Dashboard is very easy to use and the Customer Service is to be commended.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Ease of use for employees to set up health reimbursements.

  ### 38. Highly Recommend PeopleKeep

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa D. | Director of Webinar Coordination & Facilitation, Higher Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

PeopleKeep is so easy to use and they verify reimbursements very quickly!  I have contacted them a couple of times with questions and they are very helpful and responsive.

**What do you dislike about PeopleKeep by Remodel Health?**

There is nothing I dislike about PeopleKeep.

**Recommendations to others considering PeopleKeep by Remodel Health:**

I can't imagine threre is another optionn that is more user-friendly than PeopleKeep.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

It has been a very easy way for the company I work for to manage reimbursements.  Our staff loves it since it is so user-friendly!

  ### 39. Great addition to our office systems

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dawn B. | Assistant to Executive Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

Ease of use, best customer service, great addition to our human resources

**What do you dislike about PeopleKeep by Remodel Health?**

Time off requests are not sufficient to replace our current system

**Recommendations to others considering PeopleKeep by Remodel Health:**

Great customer service

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Time away requests need to be more detailed to replace our current system - ie Who will be responsible for your duties in your absence? will time away be personal, sick, vacation? approval process integrated (2 levels of supervisor)

**Official Response from Chris Hansen:**

> Hi Dawn. Thanks for leaving a review! We always get a boost from positive reviews like this.

I'm glad you mentioned time off requests because we know we need to improve there. We are planning a closed beta with advanced time off features in the next few weeks. It sounds like you'd have some valuable feedback there, so I'll reach out to you privately to see if you'd like to participate in that.

Thanks for the feedback, and let us know if you think of other ways we can improve.

  ### 40. A Great Benefit ..especially when as an employer, you can't afford Health Insurance!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

The customer care from PeopleKeep is what I like the best.  My questions are answered quickly and professionally.  There is almost always someone available to help me with questions.

**What do you dislike about PeopleKeep by Remodel Health?**

I honestly connot think of anything I dislike about PeopleKeep!

**Recommendations to others considering PeopleKeep by Remodel Health:**

Give PeopleKeep a 'Go'.  You will be glad you did.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Our business is growing, but we are not at the place yet to be able to afford health insurance coverage for our staff.  PeopleKeep is a wonderful way to show your staff that you care.  Our staff is thrilled to be able to reimburse for approved health related expenses.  

  ### 41. Sensible solutions for small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharon D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about PeopleKeep by Remodel Health?**

I am an HR consultant and we love working with this software and our client to get an affordable benefit out to our clients. It helps them attract talent and it helps us continue to be a great resource for them.

**What do you dislike about PeopleKeep by Remodel Health?**

Can't think of anything. It's easy to set up and easy to use!

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Talent attraction and retention!

  ### 42. Not a bad thing to say! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

I have really enjoyed the simplicity of the way reimbursements work and how quick their customer service gets back to you. 

**What do you dislike about PeopleKeep by Remodel Health?**

I haven't disliked anything about peoplekeep

**Recommendations to others considering PeopleKeep by Remodel Health:**

I would highly recommend this for your company. It has been a simple way for us to help them. There is a lot of information on the website to help you figure out if something can be reimbursed and then you upload a picture and information and they reimburse you. Any questions we have had they will respond quickly to. 

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

We use peoplekeep for reimbursing health insurance related things

  ### 43. User friendly and easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

Very easy to set up and I can quickly add receipts and claims for my employer to review.  Also tracks info so you know where you stand.

**What do you dislike about PeopleKeep by Remodel Health?**

Has not been any issues with program.  I easily use it weekly and have received my funds from my employer.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Tracks employee medical benefits so my company can easily reimburse me!  

  ### 44. Simple and Sweet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

PeopleKeep starts out on a great foot with a clean, user-friendly layout. It's like walking in to a kitchen with the drawers rightly assigned or familiar- you find helpful content in the right place and its not overwhelming. Add to that great customer service, its a keeper. 

**What do you dislike about PeopleKeep by Remodel Health?**

I really can't think of a thing, I'm a content PeopleKeep user. 

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

PeopleKeep connects me to my benefits with a smooth verification process. I know what I can medically get reimbursed for, what stage the validation is, and any remaining balance. 

  ### 45. People Keep - Fast Response

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

The quick response we get when submitting reimbursements and the ability to contact someone to make any corrections.

**What do you dislike about PeopleKeep by Remodel Health?**

I can't think of anything that I don't like. 

**Recommendations to others considering PeopleKeep by Remodel Health:**

Check it out - you'll love it!

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Alot of Human Resource staff time is saved! Employees are handling their own health benefits.

  ### 46. Simple and Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about PeopleKeep by Remodel Health?**

I like how easy it was to get everything setup using the customer portal. PeopleKeep helps us stay compliant as we offer a flexible and affordable healthcare benefit for our employees. 

**What do you dislike about PeopleKeep by Remodel Health?**

There is nothing to dislike. Product is great.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Providing an affordable healthcare benefit.

  ### 47. We implimented a healthcare reimbursement through PeopleKeep, was easy and simple, they are a pleasu

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jan P. | Owner, Medical Devices, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about PeopleKeep by Remodel Health?**

This was simple to integrate into our payroll

**What do you dislike about PeopleKeep by Remodel Health?**

live chat, prefer to speak to a person (sorry, I'm old-school)

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Health reimbursement at no cost to the employees, previous system taxed the money as income

**Official Response from Chris Hansen:**

> Thanks, Jan! I'm glad you're happy with PeopleKeep.

We do like chat around here, but I know that different people like to communicate in different ways so I'll make sure you get our phone number.

If you have any other feedback for us, please let us know.

  ### 48. Perfect healthcare solution for small companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

The PeopleKeep SBHRA tool is very intuitive for both the employee end users as well as administrators.  Their customer service is second to none.

**What do you dislike about PeopleKeep by Remodel Health?**

There is nothing I dislike about PeopleKeep.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

As a small company, our dollars spent toward employee benefits go much further with the PeopleKeep SBHRA plan because employees can choose what to spend their allowance on (i.e. insurance premiums, qualified reimbursable expenses, etc.)

  ### 49. Best HR tool yet!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2018

**What do you like best about PeopleKeep by Remodel Health?**

I love the formality of the service set up. This makes my health benefit reimbursements a breeze and takes much less of my time. I also like the separation between our employees and their personal information. 

**What do you dislike about PeopleKeep by Remodel Health?**

Maybe email when a benefit is approved and at payroll.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Being able to offer health insurance and keep it within our own desired cost. 

  ### 50. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andre K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about PeopleKeep by Remodel Health?**

fast turn around time when submitting for reimbursment.

**What do you dislike about PeopleKeep by Remodel Health?**

i do not have any negative feedback at this moment.

**What problems is PeopleKeep by Remodel Health solving and how is that benefiting you?**

Reimbursment tracking.



- [View PeopleKeep by Remodel Health pricing details and edition comparison](https://www.g2.com/products/peoplekeep-by-remodel-health/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+04%3A05%3A15+-0500&secure%5Bsession_id%5D=2431b3d1-5bb8-4917-b532-d5e59cf8361d&secure%5Btoken%5D=dc87754aa5804eca3a242927cf807f77a0ec336381f4f7baafd311daf0574444&format=llm_user)

## PeopleKeep by Remodel Health Features
**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Internationalization
- Mobility

**Platform**
- User, Role, and Access Management
- Dashboards

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