Compare PagerDuty and Sentry 
Featured Products
At a Glance
Market Segments
Mid-Market (43.3% of reviews)
Small-Business (57.5% of reviews)
Entry-Level Pricing
Free Trial 5 Users Per Month
Free
PagerDuty
Star Rating
(916)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSentry
Star Rating
(164)4.5 out of 5
Market Segments
Small-Business (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PagerDuty excels in its on-call scheduling capabilities, with users highlighting its robust scheduling engine that effectively manages complex rotations and escalation policies, ensuring critical alerts reach the right people promptly.
- Users say Sentry offers a user-friendly interface that simplifies the debugging process, with features like quick log data filtering and weekly email reports, making it a favorite for teams looking to streamline their error tracking.
- According to verified reviews, PagerDuty's quality of support stands out, with many users appreciating the responsive assistance they receive, which is crucial for maintaining uptime and addressing incidents swiftly.
- Reviewers mention that Sentry's ease of setup is a significant advantage, as users find the installation process straightforward, requiring just a simple code addition to their websites, which saves time and effort during onboarding.
- G2 reviewers highlight that while both products have similar star ratings, PagerDuty's higher overall G2 Score reflects a broader satisfaction among users, particularly in its ability to integrate with various monitoring tools like AWS and Datadog.
- Users note that while Sentry is effective for small businesses, PagerDuty's features are more tailored for mid-market companies, providing a more comprehensive solution for teams that require advanced incident management capabilities.
Pricing
Entry-Level Pricing
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
Sentry
Developer
Free
For solo devs working on small projects
- 5k events/month
- 1 user
- 30 day history
Free Trial
PagerDuty
Free Trial is available
Sentry
Free Trial is available
Ratings
Meets Requirements
9.1
789
9.1
120
Ease of Use
8.6
796
8.7
124
Ease of Setup
8.3
422
8.8
74
Ease of Admin
8.5
409
8.8
38
Quality of Support
8.9
600
8.6
92
Has the product been a good partner in doing business?
8.9
347
8.9
31
Product Direction (% positive)
8.4
786
9.2
122
Features by Category
Automation
Feature Not Available
Not enough data
9.6
49
Not enough data
9.5
47
Not enough data
Administration
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Not enough data
Functionality
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Behavior
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
7.7
5
A/B Testing
Not enough data
8.9
6
Not enough data
Feature Not Available
Not enough data
7.3
5
Not enough data
Not enough data
Visitor Information
Not enough data
8.7
5
Not enough data
8.0
5
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.3
8
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
Feature Not Available
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
7.6
37
Not enough data
7.5
36
Not enough data
8.1
42
Bug Monitoring
Not enough data
9.0
55
Not enough data
8.9
50
Not enough data
8.3
42
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
9.2
11
Not enough data
8.6
12
Not enough data
7.4
11
Crash Data
Not enough data
8.0
11
Not enough data
8.2
11
Not enough data
8.0
11
Metrics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring
9.2
151
Not enough data
9.5
168
|
Verified
Not enough data
9.2
157
|
Verified
Not enough data
7.8
15
Not enough data
Management Tools
9.2
155
|
Verified
Not enough data
9.1
183
Not enough data
9.0
173
|
Verified
Not enough data
Generative AI
8.0
42
Not enough data
8.1
42
Not enough data
Agentic AI - Incident Management
7.6
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
Functionality
9.7
34
Not enough data
9.5
34
Not enough data
9.7
35
Not enough data
Issue Resolution
9.6
35
Not enough data
9.6
34
Not enough data
9.8
35
Not enough data
Management
9.6
36
Not enough data
9.7
36
Not enough data
9.6
36
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.9
17
Not enough data
8.8
20
Not enough data
9.0
17
Monitoring and Management
Not enough data
Feature Not Available
Not enough data
8.5
16
Not enough data
8.9
16
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
9.6
41
Not enough data
9.6
41
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.5
25
Not enough data
8.7
29
Not enough data
9.0
33
Not enough data
6.9
18
Not enough data
8.8
23
Response
Not enough data
8.3
25
Not enough data
8.2
31
Not enough data
8.5
25
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.9
21
Not enough data
7.7
17
Functionality
Not enough data
Feature Not Available
Not enough data
7.8
15
Not enough data
Feature Not Available
Not enough data
7.0
15
Generative AI
8.5
28
Not enough data
Agentic AI - IT Alerting
7.9
7
Not enough data
7.4
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Automation Support - Runbook Automation
9.0
8
Not enough data
8.3
7
Not enough data
7.3
8
Not enough data
8.6
7
Not enough data
Error Management - Runbook Automation
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
Customization - Runbook Automation
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Not enough data
Compliance and Reporting - Runbook Automation
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Performance - Runbook Automation
8.3
7
Not enough data
8.8
7
Not enough data
8.3
6
Not enough data
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
PagerDuty and Sentry share no categories
Unique Categories
PagerDuty is categorized as AIOps Platforms, ServiceNow Store Apps, Incident Management, IT Alerting, Workload Automation, and Runbook Automation
Reviews
Reviewers' Company Size
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sentry
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
21.4%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.3%
Computer Software
29.8%
Information Technology and Services
17.7%
Internet
7.8%
Financial Services
3.5%
Health, Wellness and Fitness
2.8%
Other
38.3%
Alternatives
Discussions
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
What is your primary use case for Sentry in application monitoring, and how has it impacted your development process?
1 Comment
JD
You can intergrate senty with your application to get the errors on your email or simply getting notified when your system fails or give you any kind of...Read more
Does Sentry support distributed tracing?
1 Comment
Official Response from Sentry
Yes, and the OpenTelemetry question is probably the more useful one to answer first: No, you don't need to re-instrument. Sentry supports OTLP, so you can...Read more
Sentry has no more discussions with answers
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