Top 10 PagerDuty Alternatives & Competitors

Top 10 Alternatives to PagerDuty Recently Reviewed By G2 Community

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Dynatrace
By Dynatrace
4.5/5
(1,363)
Product Description
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
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Reviewers say compared to PagerDuty, Dynatrace is:
Slower to reach roi
More expensive
Easier to set up
Categories in common with PagerDuty:
AIOps Platforms
ServiceNow Store Apps
IT Alerting
AI SRE Tools

Freshservice
By Freshworks
4.6/5
(1,331)
Product Description
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Reviewers say compared to PagerDuty, Freshservice is:
Slower to reach roi
More usable
Easier to set up
Categories in common with PagerDuty:
Incident Management
IT Alerting

Jira Service Management
By Atlassian
4.3/5
(975)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Reviewers say compared to PagerDuty, Jira Service Management is:
More expensive
Categories in common with PagerDuty:
Incident Management
IT Alerting

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BigPanda
By BigPanda
4.5/5
(117)
Product Description
BigPanda’s AIOps-powered platform helps IT Ops teams turn thousands of monitoring alerts into meaningful incidents, insights and action. BigPanda’s Event Correlation dramatically slashes IT noise and helps detect incidents as they form. This dramatically slashes IT noise and helps IT Ops, NOC and DevOps/SRE teams detect incidents as they form, in real-time. Event Correlation also allows IT Ops execs, Service Owners and NOC and DevOps/SRE managers to report on incident trends, KPIs and metrics to drive operational efficiencies over time. BigPanda’s Root Cause Analysis combines change and topology data to help users pinpoint the cause of the incident, which reduces finger-pointing, war room calls and resolution cycles. BigPanda uses Machine Learning to analyze your incidents against thousands of changes, in real-time, to surface the change that likely caused an incident or outage, then puts this information at the fingertips of teams working on the incident so they can rapidly investigate and resolve issues caused by those changes. And BigPanda’s Level-0 Automation provides real-time, bi-directional incident details to IT notification, chat, ticketing and analytics tools, preventing incidents from escalating into painful outages.
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Reviewers say compared to PagerDuty, BigPanda is:
Slower to reach roi
More expensive
More usable
Categories in common with PagerDuty:
AIOps Platforms
ServiceNow Store Apps
Incident Management
IT Alerting

SolarWinds IT Incident Response (Squadcast)
By SolarWinds Worldwide LLC
4.4/5
(310)
Product Description
SolarWinds IT Incident Response is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
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Reviewers say compared to PagerDuty, SolarWinds IT Incident Response (Squadcast) is:
Easier to set up
Easier to admin
Easier to do business with
Categories in common with PagerDuty:
Incident Management
IT Alerting
AI SRE Tools

Better Stack
By Better Stack
4.8/5
(319)
Product Description
Better Stack is a unified observability tool that helps you ship higher‑quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Made to fit into your workflow with over 100+ integrations.
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Reviewers say compared to PagerDuty, Better Stack is:
Easier to set up
Easier to admin
More usable
Categories in common with PagerDuty:
AIOps Platforms
Incident Management
IT Alerting
AI SRE Tools

Datadog
By Datadog
4.4/5
(700)
Product Description
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
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Reviewers say compared to PagerDuty, Datadog is:
More expensive
Slower to reach roi
Easier to set up
Categories in common with PagerDuty:
AIOps Platforms
IT Alerting

incident.io
By incident.io
4.8/5
(179)
Product Description
incident.io is a Slack-powered incident management platform. We help high-growth companies declare, collaborate, communicate around and learn from events that disturb their normal course of business - from critical infrastructure being down, to data breaches and security incidents.
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Reviewers say compared to PagerDuty, incident.io is:
Better at support
Easier to set up
More expensive
Categories in common with PagerDuty:
Incident Management
IT Alerting
AI SRE Tools

AlertOps
By AlertOps
4.7/5
(153)
Product Description
AlertOps is an Incident Management System that helps IT Operations manage and optimize their alerts from various monitoring systems so as to greatly reduce Alert Fatigue and Mean Time To Resolution (MTTR).
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Reviewers say compared to PagerDuty, AlertOps is:
Easier to do business with
More expensive
Better at support
Categories in common with PagerDuty:
Incident Management
IT Alerting