Compare Orum and Outreach 
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Mid-Market (59.6% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Orum
Star Rating
(790)4.6 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OrumOutreach
Star Rating
(3,567)4.3 out of 5
Market Segments
Mid-Market (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Orum excels in user experience, particularly with its Boost Connect feature, which automates dialing and significantly reduces the time spent on manual calls. This has transformed the cold calling process for many users, allowing them to focus on engaging with prospects rather than managing the dialing process.
- Users say that Outreach provides robust sales analytics and automation features, which streamline multichannel outreach. Reviewers appreciate the detailed reports that help in making informed decisions, highlighting its effectiveness in enhancing sales processes.
- According to verified reviews, Orum's ease of use is a standout feature, with many users praising its intuitive interface and the ability to parallel dial. This functionality is noted as a game-changer for increasing connect rates, making it easier for sales teams to have meaningful conversations.
- Reviewers mention that while Outreach has strong integration capabilities, it sometimes struggles with setup and configuration, which can be a hurdle for new users. In contrast, Orum's setup process is frequently described as straightforward, contributing to a smoother onboarding experience.
- G2 reviewers highlight the quality of support provided by Orum, noting that users feel well-supported and valued. This is reflected in their high ratings for customer service, which contrasts with Outreach, where some users have expressed a desire for more responsive support options.
- Users report that Outreach has powerful automation features, but Orum's AI-driven call scoring and analytical tools are seen as superior for optimizing calling strategies. This capability allows users to prioritize the best prospects and times to call, enhancing overall efficiency in outreach efforts.
Pricing
Entry-Level Pricing
Orum
No pricing availableOutreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Orum
No trial information availableOutreach
No trial information availableRatings
Meets Requirements
9.1
563
8.7
2,699
Ease of Use
9.2
597
8.3
2,716
Ease of Setup
9.1
339
7.7
876
Ease of Admin
8.9
101
7.8
775
Quality of Support
9.3
533
8.3
2,447
Has the product been a good partner in doing business?
9.3
103
8.5
761
Product Direction (% positive)
9.6
562
8.4
2,527
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Organization
Not enough data
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Performance Analysis
Not enough data
7.4
38
Not enough data
8.3
41
Sales Analysis
Not enough data
7.3
37
Not enough data
7.8
38
Generative AI
Not enough data
7.8
26
Not enough data
7.6
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.8
1016
|
Verified
Not enough data
9.1
1071
|
Verified
Not enough data
8.4
879
|
Verified
Not enough data
8.2
800
|
Verified
Not enough data
8.5
1016
|
Verified
Not enough data
8.6
401
Not enough data
8.2
348
Repeatability and Reportability
Not enough data
8.4
863
|
Verified
Not enough data
8.6
966
|
Verified
Not enough data
8.5
932
|
Verified
Not enough data
7.8
770
|
Verified
Not enough data
7.0
314
AI and Automation
Not enough data
7.8
343
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
299
Not enough data
7.0
292
Generative AI
Not enough data
6.7
138
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Dialing Options
9.0
455
Not enough data
8.9
442
Not enough data
Feature Not Available
Not enough data
Agent Tools
8.2
343
Not enough data
8.1
342
Not enough data
9.2
453
|
Verified
Not enough data
Automation
8.5
433
|
Verified
Not enough data
8.3
350
|
Verified
Not enough data
8.5
364
Not enough data
Agentic AI - Auto Dialer
8.5
202
Not enough data
8.6
214
Not enough data
AI Capabilities - Auto Dialer
8.6
204
Not enough data
8.5
195
Not enough data
8.8
199
Not enough data
Call Analytics
Not enough data
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Generative AI
Not enough data
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Visual Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Office Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
39
Not enough data
Guest Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Collaboration Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
40
Not enough data
Feature Not Available
Not enough data
Agentic AI - Virtual Workspaces
8.4
24
Not enough data
Feature Not Available
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
81
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.5
192
Not enough data
8.2
233
|
Verified
Not enough data
6.9
164
|
Verified
Not enough data
8.3
244
|
Verified
Personalization
Not enough data
8.3
262
|
Verified
Not enough data
7.8
269
|
Verified
Not enough data
8.2
321
|
Verified
Not enough data
8.1
226
|
Verified
Administrative
Not enough data
8.7
305
|
Verified
Not enough data
8.4
257
|
Verified
Not enough data
8.5
263
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.2
18
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1439
Not enough data
8.4
1379
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1405
Not enough data
8.9
1432
Not enough data
8.5
1404
Not enough data
8.3
1055
Not enough data
9.0
1447
Generative AI
Not enough data
6.8
162
Agentic AI - Sales Analytics
Not enough data
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Data Sourcing
Not enough data
7.7
157
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Predictive Analytics
Not enough data
7.3
140
Not enough data
7.4
134
Not enough data
7.0
125
Not enough data
7.3
133
Sales Management
Not enough data
7.9
147
Not enough data
Feature Not Available
Not enough data
7.8
162
Not enough data
8.8
188
Agentic AI - Outbound Call Tracking
8.4
81
5.2
10
8.5
81
5.5
10
Calling
9.3
243
8.5
813
8.6
216
7.9
906
9.0
227
8.4
1032
9.2
232
8.8
1089
9.5
103
5.8
15
Contacts
8.7
222
8.6
1145
8.7
209
8.0
984
9.0
222
8.4
1066
Insights
9.0
231
8.3
1092
|
Verified
9.2
221
8.4
1051
9.0
215
7.7
593
Feature Not Available
9.1
1191
8.7
212
8.1
1035
8.7
93
6.9
14
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Feedback
Not enough data
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
21
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Orum and Outreach are categorized as Outbound Call Tracking
Unique Categories
Orum is categorized as Auto Dialer and Virtual Workspaces
Reviews
Reviewers' Company Size
Orum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.8%
Information Technology and Services
20.8%
Computer & Network Security
5.6%
Financial Services
5.1%
Marketing and Advertising
4.2%
Other
27.5%
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.1%
Other
28.2%
Discussions
What is Orum used for?
4 Comments
JW
Automated DialingRead more
Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Have you integrated Orum with your CRM for automated data capture? The platform ensures all call data, notes, and...Read more
How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Make sure your team understands how AI fits into their workflow. Training should focus on making AI feel seamless...Read more
Can someone recommend an auto dialer that works well with outreach?
2 Comments
KG
ring centralRead more
Can I use this for Sales Development?
2 Comments
SK
Definitely...tons of features for SD...email tracking, templates, sequences, etcRead more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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