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Compare Orum and Outreach 
At a Glance
Market Segments
Mid-Market (55.9% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Orum
Star Rating
(781)4.6 out of 5
Market Segments
Mid-Market (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OrumOutreach
Star Rating
(3,531)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Orum excels in user experience, particularly with its Boost Connect feature, which automates dialing and significantly reduces the time spent on manual calls. This has transformed the cold calling process for many users, allowing them to focus on engaging with prospects rather than managing the dialing process.
- Users say that Outreach provides robust sales analytics and automation features, which streamline multichannel outreach. Reviewers appreciate the detailed reports that help in making informed decisions, highlighting its effectiveness in enhancing sales processes.
- According to verified reviews, Orum's ease of use is a standout feature, with many users praising its intuitive interface and the ability to parallel dial. This functionality is noted as a game-changer for increasing connect rates, making it easier for sales teams to have meaningful conversations.
- Reviewers mention that while Outreach has strong integration capabilities, it sometimes struggles with setup and configuration, which can be a hurdle for new users. In contrast, Orum's setup process is frequently described as straightforward, contributing to a smoother onboarding experience.
- G2 reviewers highlight the quality of support provided by Orum, noting that users feel well-supported and valued. This is reflected in their high ratings for customer service, which contrasts with Outreach, where some users have expressed a desire for more responsive support options.
- Users report that Outreach has powerful automation features, but Orum's AI-driven call scoring and analytical tools are seen as superior for optimizing calling strategies. This capability allows users to prioritize the best prospects and times to call, enhancing overall efficiency in outreach efforts.
Pricing
Entry-Level Pricing
Orum
No pricing availableOutreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Orum
No trial information availableOutreach
No trial information availableRatings
Meets Requirements
9.1
557
8.7
2,676
Ease of Use
9.2
591
8.3
2,692
Ease of Setup
9.2
333
7.7
853
Ease of Admin
8.9
101
7.8
774
Quality of Support
9.3
527
8.3
2,430
Has the product been a good partner in doing business?
9.3
103
8.5
760
Product Direction (% positive)
9.7
556
8.5
2,506
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Organization
Not enough data
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Performance Analysis
Not enough data
7.4
38
Not enough data
8.3
41
Sales Analysis
Not enough data
7.3
37
Not enough data
7.8
38
Generative AI
Not enough data
7.9
25
Not enough data
7.6
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
1008
|
Verified
Not enough data
9.1
1057
|
Verified
Not enough data
8.4
868
|
Verified
Not enough data
8.2
795
|
Verified
Not enough data
8.5
1009
|
Verified
Not enough data
8.6
399
Not enough data
8.2
347
Repeatability and Reportability
Not enough data
8.4
863
|
Verified
Not enough data
8.6
949
|
Verified
Not enough data
8.5
927
|
Verified
Not enough data
7.8
771
|
Verified
Not enough data
7.0
314
AI and Automation
Not enough data
7.8
341
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
292
Generative AI
Not enough data
6.7
138
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Dialing Options
9.0
455
Not enough data
8.9
439
Not enough data
Feature Not Available
Not enough data
Agent Tools
8.2
342
Not enough data
8.1
342
Not enough data
9.2
453
|
Verified
Not enough data
Automation
8.5
433
|
Verified
Not enough data
8.3
350
|
Verified
Not enough data
8.5
364
Not enough data
Agentic AI - Auto Dialer
8.5
202
Not enough data
8.6
212
Not enough data
AI Capabilities - Auto Dialer
8.6
204
Not enough data
8.5
195
Not enough data
8.8
199
Not enough data
Call Analytics
Not enough data
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Generative AI
Not enough data
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Visual Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Office Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
39
Not enough data
Guest Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Collaboration Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
40
Not enough data
Feature Not Available
Not enough data
Agentic AI - Virtual Workspaces
8.4
24
Not enough data
Feature Not Available
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.5
193
Not enough data
8.2
234
|
Verified
Not enough data
6.9
165
|
Verified
Not enough data
8.3
245
|
Verified
Personalization
Not enough data
8.3
263
|
Verified
Not enough data
7.8
270
|
Verified
Not enough data
8.2
322
|
Verified
Not enough data
8.1
227
|
Verified
Administrative
Not enough data
8.7
306
|
Verified
Not enough data
8.4
258
|
Verified
Not enough data
8.5
264
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1440
Not enough data
8.4
1380
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1406
Not enough data
8.9
1432
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1448
Generative AI
Not enough data
6.8
162
Agentic AI - Sales Analytics
Not enough data
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Data Sourcing
Not enough data
7.7
158
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Predictive Analytics
Not enough data
7.3
141
Not enough data
7.4
135
Not enough data
7.0
126
Not enough data
7.3
134
Sales Management
Not enough data
8.0
148
Not enough data
Feature Not Available
Not enough data
7.8
163
Not enough data
8.8
188
Agentic AI - Outbound Call Tracking
8.4
81
5.2
10
8.5
81
5.5
10
Calling
9.2
242
8.5
813
8.6
216
7.9
906
9.0
227
8.4
1032
9.2
232
8.8
1089
9.5
101
5.5
14
Contacts
8.7
222
8.6
1146
8.7
209
8.0
985
9.0
221
8.4
1066
Insights
9.0
231
8.3
1092
|
Verified
9.2
220
8.4
1051
9.0
215
7.7
594
Feature Not Available
9.1
1191
8.7
212
8.1
1036
8.7
92
6.7
13
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Feedback
Not enough data
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
21
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Orum and Outreach are categorized as Outbound Call Tracking
Unique Categories
Orum is categorized as Auto Dialer and Virtual Workspaces
Reviews
Reviewers' Company Size
Orum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.7%
Information Technology and Services
21.0%
Computer & Network Security
5.6%
Financial Services
5.2%
Marketing and Advertising
4.2%
Other
27.3%
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.2%
Alternatives
Discussions
What is Orum used for?
4 Comments
JW
Automated DialingRead more
What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">For better training, you could leverage Orum's AI Coaching suite which includes Objection Detection, post-call...Read more
Connect delay and call quality issues slow live conversations and make me sound unprepared
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Have you explored HighLevel's pre-built workflow recipes? They offer ready-made templates for common automation needs...Read more
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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