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Compare Oracle Siebel and Salesforce Sales Cloud 
Featured Products
At a Glance
Market Segments
Enterprise (63.0% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
No pricing available
$25.00 1 User Per Month
Oracle Siebel
Star Rating
(450)3.5 out of 5
Market Segments
Enterprise (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle SiebelSalesforce Sales Cloud
Star Rating
(25,389)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in providing a comprehensive view of customer interactions, with users appreciating how it consolidates leads, opportunities, and customer data into one platform. This integration allows teams to work more efficiently and make informed decisions based on real-time insights.
- Users say that Oracle Siebel is particularly effective in the healthcare sector, highlighting its user-friendly interface and seamless integration into daily routines. Reviewers mention that the easy search options and the ability to access attachments from multiple users enhance their workflow significantly.
- According to verified reviews, Salesforce Sales Cloud stands out for its robust lead and opportunity management features, with users noting its effectiveness in forecasting and budgeting. This capability helps organizations stay organized and on top of their sales processes.
- Reviewers mention that Oracle Siebel has a responsive support system, which users find crucial for addressing their needs. Many have noted that the customer service team is quick to assist, contributing to a smoother experience during implementation and ongoing use.
- G2 reviewers highlight that Salesforce Sales Cloud offers a more intuitive setup process, with many users praising the onboarding experience. This ease of setup is a significant advantage for teams looking to get started quickly without extensive training.
- Users report that while Oracle Siebel has strong capabilities in certain areas, it may not match the overall satisfaction levels of Salesforce Sales Cloud, which boasts a higher G2 Score and a larger volume of recent positive feedback, indicating a more favorable user experience overall.
Pricing
Entry-Level Pricing
Oracle Siebel
No pricing availableSalesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Oracle Siebel
No trial information availableSalesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
7.6
337
8.8
13,860
Ease of Use
6.7
341
8.2
17,844
Ease of Setup
6.3
100
7.8
8,802
Ease of Admin
6.6
97
7.9
4,460
Quality of Support
7.2
300
8.1
12,096
Has the product been a good partner in doing business?
7.1
94
8.4
4,423
Product Direction (% positive)
4.9
335
8.2
13,535
Features by Category
Sales Force Automation
7.6
222
|
Verified
8.8
9494
|
Verified
7.3
163
|
Verified
8.3
6398
|
Verified
7.3
204
|
Verified
8.7
9223
|
Verified
7.5
232
|
Verified
8.3
9463
|
Verified
7.4
177
|
Verified
8.0
7320
|
Verified
7.3
198
|
Verified
8.2
7613
|
Verified
7.3
186
|
Verified
8.0
6757
|
Verified
7.5
187
|
Verified
8.1
6657
|
Verified
7.6
192
|
Verified
8.3
7410
|
Verified
Marketing Automation
7.3
155
|
Verified
8.0
6671
|
Verified
7.5
162
|
Verified
8.1
6991
|
Verified
7.4
168
|
Verified
8.5
8035
|
Verified
7.6
140
|
Verified
7.9
5429
Customer Support
7.9
177
|
Verified
8.3
6816
|
Verified
7.6
177
|
Verified
8.1
6387
|
Verified
7.6
175
|
Verified
8.2
6786
|
Verified
7.9
165
|
Verified
8.0
5499
|
Verified
7.7
163
|
Verified
8.2
5990
|
Verified
Reporting & Analytics
7.6
204
|
Verified
8.5
8957
|
Verified
7.4
205
|
Verified
8.5
9138
|
Verified
7.5
174
|
Verified
8.2
7443
|
Verified
Mobile & Social
7.2
130
|
Verified
7.9
5622
|
Verified
7.3
123
|
Verified
7.8
5249
|
Verified
7.4
122
|
Verified
7.7
6098
|
Verified
Platform
7.3
64
|
Verified
8.6
3598
|
Verified
7.8
70
|
Verified
8.5
3603
|
Verified
8.0
66
|
Verified
8.6
3625
|
Verified
7.8
55
|
Verified
8.4
2898
|
Verified
7.6
60
|
Verified
8.5
3175
|
Verified
7.4
56
|
Verified
8.1
3193
|
Verified
7.3
61
|
Verified
8.7
3604
|
Verified
7.3
61
|
Verified
8.1
3029
Integration
7.6
73
|
Verified
8.5
2605
|
Verified
8.0
58
|
Verified
8.5
3066
|
Verified
7.6
55
|
Verified
8.5
2895
|
Verified
Generative AI
8.1
9
7.6
888
Agentic AI - CRM
Not enough data
7.8
249
Not enough data
7.9
247
Not enough data
8.2
246
Not enough data
8.0
242
Not enough data
8.0
239
Not enough data
8.0
242
Not enough data
8.2
244
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Analysis
Not enough data
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Reporting
Not enough data
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
273
Not enough data
8.8
296
Not enough data
8.8
316
Not enough data
8.6
291
Organization
Not enough data
8.9
353
Not enough data
8.8
344
Not enough data
8.8
339
Performance Analysis
Not enough data
8.4
285
Not enough data
8.8
307
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
301
Generative AI
Not enough data
8.5
126
Not enough data
8.4
126
Agentic AI - AI Sales Assistant
Not enough data
9.1
28
Not enough data
9.0
28
Not enough data
9.0
27
Not enough data
9.0
26
Not enough data
9.2
28
Not enough data
9.1
27
Not enough data
9.2
28
Integrated Workflows
Not enough data
8.7
521
Not enough data
8.5
514
Not enough data
8.1
468
Not enough data
8.1
463
Not enough data
8.8
525
Not enough data
8.4
471
Not enough data
8.6
483
Repeatability and Reportability
Not enough data
8.4
485
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
AI and Automation
Not enough data
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Generative AI
Not enough data
7.4
270
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.4
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.3
90
Not enough data
8.5
89
Call Analytics
Not enough data
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.6
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
58
Agentic AI - Conversation Intelligence
Not enough data
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Revenue Sourcing and Forecasting
Not enough data
8.6
65
Not enough data
8.4
65
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
CRM Data Enrichment
Not enough data
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Account Management
Not enough data
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Territory Mapping
Not enough data
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Route Planning
Not enough data
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Sales Performance Management
Not enough data
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Presentation and Forms
Not enough data
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.2
154
Not enough data
8.0
156
Agentic AI - Business Scheduling
Not enough data
8.3
33
Not enough data
8.3
34
Sales Performance Features - Sales Planning
Not enough data
8.4
176
Not enough data
8.5
166
Not enough data
8.5
171
Not enough data
8.6
173
Not enough data
8.6
171
Not enough data
8.8
169
Not enough data
8.2
166
Territory Management - Sales Planning
Not enough data
8.6
168
Not enough data
8.5
173
Quota & Capacity Management - Sales Planning
Not enough data
8.4
170
Not enough data
8.4
177
Not enough data
8.4
170
Agentic AI - Sales Planning
Not enough data
8.5
59
Not enough data
8.5
58
Agentic AI - Lead Scoring
Not enough data
7.8
57
Not enough data
8.2
56
Not enough data
7.9
58
Not enough data
8.0
58
Attribution
Not enough data
8.9
453
Not enough data
8.9
457
Not enough data
8.6
437
Discovery
Not enough data
8.9
461
Not enough data
8.6
455
Not enough data
8.6
435
Management
Not enough data
8.5
423
Not enough data
8.6
443
Platform
Not enough data
8.6
434
Not enough data
8.6
434
Agentic AI - Sales Performance Management
Not enough data
8.5
77
Not enough data
8.6
76
Not enough data
8.5
78
Incentives
Not enough data
8.2
440
Not enough data
8.4
504
Not enough data
8.0
438
Not enough data
8.5
515
Personalization
Not enough data
8.6
485
Not enough data
8.8
562
Not enough data
8.9
595
Not enough data
8.6
538
Administrative
Not enough data
8.7
567
Not enough data
8.5
530
Not enough data
8.4
511
Agentic AI - Email Tracking
Not enough data
8.1
64
Not enough data
8.3
62
Not enough data
8.3
62
Not enough data
8.2
63
Not enough data
8.3
63
Not enough data
8.3
62
Not enough data
8.3
65
Analytics
Not enough data
8.3
569
Not enough data
8.4
578
Not enough data
8.3
592
Customizations
Not enough data
8.7
622
Not enough data
8.5
591
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
598
Generative AI
Not enough data
7.5
292
Agentic AI - Sales Analytics
Not enough data
8.3
82
Not enough data
8.5
81
Not enough data
8.3
81
Not enough data
8.3
81
Not enough data
8.2
81
Data Sourcing
Not enough data
8.5
967
Not enough data
8.7
998
Not enough data
8.3
902
Not enough data
8.7
1030
Not enough data
8.6
962
Predictive Analytics
Not enough data
8.4
945
Not enough data
8.6
959
Not enough data
8.1
855
Not enough data
8.3
895
Sales Management
Not enough data
8.7
984
Not enough data
8.1
858
Not enough data
8.6
981
Not enough data
8.8
1049
Agentic AI - Outbound Call Tracking
Not enough data
8.5
40
Not enough data
8.5
41
Calling
Not enough data
8.5
187
Not enough data
8.4
178
Not enough data
8.7
187
Not enough data
8.7
184
Not enough data
8.8
45
Contacts
Not enough data
8.8
178
Not enough data
8.7
181
Not enough data
8.7
183
Insights
Not enough data
9.1
189
Not enough data
8.9
184
Not enough data
8.3
180
Not enough data
8.5
190
Not enough data
8.4
184
Not enough data
8.6
40
Agentic AI - Sales Coaching
Not enough data
9.0
22
Not enough data
8.9
22
Not enough data
9.1
23
Not enough data
9.2
23
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
229
Not enough data
8.7
201
Generative AI
Not enough data
7.6
73
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
329
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
344
Not enough data
8.4
342
Not enough data
8.4
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Revenue Enablement - Sales Enablement
Not enough data
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Categories
Categories
Shared Categories
Oracle Siebel and Salesforce Sales Cloud are categorized as CRM
Unique Categories
Oracle Siebel has no unique categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.1%
Telecommunications
8.6%
Computer Software
8.6%
Financial Services
5.8%
Retail
4.8%
Other
59.1%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Alternatives
Discussions
What language is Siebel written in?
3 Comments
MS
JavaScriptRead more
What's the best way to practice the navigation in the software?
1 Comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 Comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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