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At a Glance
Market Segments
Enterprise (63.2% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
No pricing available
$25.00 1 User Per Month
Oracle Siebel
Star Rating
(445)3.5 out of 5
Market Segments
Enterprise (63.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle SiebelSalesforce Sales Cloud
Star Rating
(25,244)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Ease of Use with a score of 8.1 compared to Oracle Siebel's 6.7, making it more intuitive for everyday tasks. Reviewers mention that the user-friendly interface significantly reduces the learning curve for new users.
- Reviewers mention that Salesforce Sales Cloud offers superior Lead Management features, scoring 8.5 against Oracle Siebel's 7.4. Users appreciate the robust tools for tracking and nurturing leads, which they find essential for driving sales.
- G2 users highlight the Quality of Support as a strong point for Salesforce Sales Cloud, with a score of 8.1, while Oracle Siebel lags behind at 7.1. Users report that Salesforce's support team is responsive and helpful, enhancing their overall experience.
- Users on G2 indicate that Salesforce Sales Cloud shines in Integrations, scoring 8.8 compared to Oracle Siebel's 7.9. Reviewers mention the seamless integration with popular tools like Zoom and Google Meet, which streamlines their workflow.
- Reviewers say that Oracle Siebel struggles with Ease of Setup, scoring only 6.2, while Salesforce Sales Cloud scores 7.8. Users report that the setup process for Oracle Siebel can be cumbersome and time-consuming, which can delay implementation.
- Users report that Salesforce Sales Cloud's Product Direction is viewed positively at 8.2, while Oracle Siebel's score of 4.9 raises concerns about its future development. Reviewers mention that they feel more confident investing in Salesforce due to its clear roadmap and ongoing enhancements.
Pricing
Entry-Level Pricing
Oracle Siebel
No pricing availableSalesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Oracle Siebel
No trial information availableSalesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
7.6
334
8.8
13,754
Ease of Use
6.7
338
8.2
17,733
Ease of Setup
6.2
97
7.8
8,698
Ease of Admin
6.6
97
7.9
4,420
Quality of Support
7.1
297
8.1
11,994
Has the product been a good partner in doing business?
7.1
94
8.4
4,384
Product Direction (% positive)
4.9
332
8.2
13,428
Features by Category
Sales Force Automation
7.5
219
|
Verified
8.8
9426
|
Verified
7.3
163
|
Verified
8.3
6368
|
Verified
7.3
204
|
Verified
8.7
9146
|
Verified
7.5
231
|
Verified
8.3
9405
|
Verified
7.4
177
|
Verified
8.0
7290
|
Verified
7.3
198
|
Verified
8.2
7582
|
Verified
7.3
186
|
Verified
8.0
6728
|
Verified
7.5
187
|
Verified
8.1
6629
|
Verified
7.6
192
|
Verified
8.3
7381
|
Verified
Marketing Automation
7.3
155
|
Verified
8.0
6640
|
Verified
7.5
161
|
Verified
8.1
6964
|
Verified
7.4
167
|
Verified
8.5
7984
|
Verified
7.6
140
|
Verified
7.9
5404
Customer Support
7.9
177
|
Verified
8.3
6784
|
Verified
7.6
177
|
Verified
8.1
6359
|
Verified
7.6
175
|
Verified
8.2
6754
|
Verified
7.9
165
|
Verified
8.0
5473
|
Verified
7.7
163
|
Verified
8.2
5963
|
Verified
Reporting & Analytics
7.6
204
|
Verified
8.5
8907
|
Verified
7.4
205
|
Verified
8.5
9092
|
Verified
7.5
174
|
Verified
8.2
7403
|
Verified
Mobile & Social
7.2
130
|
Verified
7.9
5591
|
Verified
7.3
123
|
Verified
7.8
5223
|
Verified
7.4
122
|
Verified
7.7
6070
|
Verified
Platform
7.3
64
|
Verified
8.5
3565
|
Verified
7.8
70
|
Verified
8.5
3572
|
Verified
8.0
66
|
Verified
8.6
3597
|
Verified
7.8
55
|
Verified
8.4
2876
|
Verified
7.6
60
|
Verified
8.5
3148
|
Verified
7.4
56
|
Verified
8.1
3171
|
Verified
7.3
61
|
Verified
8.7
3571
|
Verified
7.3
61
|
Verified
8.1
3005
Integration
7.6
73
|
Verified
8.5
2581
|
Verified
8.0
58
|
Verified
8.5
3033
|
Verified
7.6
55
|
Verified
8.5
2874
|
Verified
Generative AI
8.1
9
7.6
864
Agentic AI - CRM
Not enough data
7.8
226
Not enough data
7.8
227
Not enough data
8.2
224
Not enough data
8.0
222
Not enough data
8.0
220
Not enough data
8.0
221
Not enough data
8.1
222
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
266
Not enough data
8.8
285
Not enough data
8.7
307
Not enough data
8.6
282
Organization
Not enough data
8.9
342
Not enough data
8.8
333
Not enough data
8.8
327
Performance Analysis
Not enough data
8.4
276
Not enough data
8.8
299
Sales Analysis
Not enough data
8.4
277
Not enough data
8.8
291
Generative AI
Not enough data
8.4
115
Not enough data
8.4
115
Agentic AI - AI Sales Assistant
Not enough data
9.2
19
Not enough data
9.1
19
Not enough data
9.0
19
Not enough data
9.2
18
Not enough data
9.5
19
Not enough data
9.3
19
Not enough data
9.3
19
Integrated Workflows
Not enough data
8.7
512
Not enough data
8.5
504
Not enough data
8.1
460
Not enough data
8.1
455
Not enough data
8.8
513
Not enough data
8.4
462
Not enough data
8.6
475
Repeatability and Reportability
Not enough data
8.4
477
Not enough data
8.7
495
Not enough data
8.7
491
Not enough data
8.3
477
Not enough data
7.7
411
AI and Automation
Not enough data
8.5
455
Not enough data
8.4
463
Not enough data
8.2
422
Not enough data
8.0
426
Not enough data
7.8
408
Generative AI
Not enough data
7.4
263
Agentic AI - Sales Engagement
Not enough data
8.2
82
Not enough data
8.4
82
Not enough data
8.5
80
Not enough data
8.3
82
Not enough data
8.3
82
Not enough data
8.2
82
Not enough data
8.5
81
Call Analytics
Not enough data
8.7
130
Not enough data
8.6
134
Not enough data
8.7
130
Not enough data
8.9
130
Agent Performance Management
Not enough data
8.7
139
Not enough data
8.7
123
Not enough data
8.8
140
Generative AI
Not enough data
8.2
55
Agentic AI - Conversation Intelligence
Not enough data
8.8
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
9.2
12
Revenue Sourcing and Forecasting
Not enough data
8.7
63
Not enough data
8.4
63
Not enough data
8.8
64
Not enough data
8.5
61
Not enough data
8.4
61
Not enough data
8.3
55
Not enough data
8.2
56
CRM Data Enrichment
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.2
57
Not enough data
8.0
60
Not enough data
8.5
54
Account Management
Not enough data
8.2
61
Not enough data
8.0
61
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
8.6
53
Not enough data
8.4
54
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.0
18
Territory Mapping
Not enough data
8.8
34
Not enough data
8.6
32
Not enough data
8.4
32
Route Planning
Not enough data
9.0
31
Not enough data
9.0
33
Not enough data
9.2
34
Sales Performance Management
Not enough data
8.3
29
Not enough data
8.5
32
Not enough data
9.0
32
Presentation and Forms
Not enough data
8.0
28
Not enough data
8.3
31
Not enough data
8.5
31
Integrations
Not enough data
8.1
156
Not enough data
8.5
156
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
169
Not enough data
8.5
160
Not enough data
8.5
165
Not enough data
8.6
165
Not enough data
8.6
163
Not enough data
8.8
163
Not enough data
8.2
160
Territory Management - Sales Planning
Not enough data
8.5
161
Not enough data
8.4
166
Quota & Capacity Management - Sales Planning
Not enough data
8.4
163
Not enough data
8.3
170
Not enough data
8.4
164
Agentic AI - Sales Planning
Not enough data
8.3
51
Not enough data
8.5
50
Agentic AI - Lead Scoring
Not enough data
7.7
45
Not enough data
8.2
45
Not enough data
7.8
45
Not enough data
7.9
46
Attribution
Not enough data
8.9
439
Not enough data
8.9
443
Not enough data
8.6
425
Discovery
Not enough data
8.9
446
Not enough data
8.6
441
Not enough data
8.6
423
Management
Not enough data
8.5
412
Not enough data
8.6
429
Platform
Not enough data
8.6
422
Not enough data
8.6
422
Agentic AI - Sales Performance Management
Not enough data
8.4
68
Not enough data
8.5
69
Not enough data
8.5
70
Incentives
Not enough data
8.1
432
Not enough data
8.4
495
Not enough data
8.0
431
Not enough data
8.5
507
Personalization
Not enough data
8.6
476
Not enough data
8.8
554
Not enough data
8.9
585
Not enough data
8.6
531
Administrative
Not enough data
8.7
559
Not enough data
8.5
522
Not enough data
8.4
503
Agentic AI - Email Tracking
Not enough data
8.2
62
Not enough data
8.3
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.3
61
Not enough data
8.3
60
Not enough data
8.4
62
Analytics
Not enough data
8.3
566
Not enough data
8.4
574
Not enough data
8.3
588
Customizations
Not enough data
8.7
618
Not enough data
8.5
586
Not enough data
8.6
622
Not enough data
8.4
567
Not enough data
8.4
595
Generative AI
Not enough data
7.5
288
Agentic AI - Sales Analytics
Not enough data
8.2
75
Not enough data
8.5
74
Not enough data
8.3
74
Not enough data
8.2
74
Not enough data
8.2
74
Data Sourcing
Not enough data
8.5
959
Not enough data
8.7
990
Not enough data
8.3
894
Not enough data
8.7
1021
Not enough data
8.6
954
Predictive Analytics
Not enough data
8.4
934
Not enough data
8.6
949
Not enough data
8.1
848
Not enough data
8.3
888
Sales Management
Not enough data
8.7
976
Not enough data
8.1
851
Not enough data
8.6
971
Not enough data
8.8
1039
Agentic AI - Outbound Call Tracking
Not enough data
8.5
37
Not enough data
8.5
38
Calling
Not enough data
8.5
184
Not enough data
8.4
175
Not enough data
8.7
184
Not enough data
8.7
181
Not enough data
8.7
41
Contacts
Not enough data
8.8
175
Not enough data
8.7
178
Not enough data
8.7
180
Insights
Not enough data
9.1
185
Not enough data
8.8
181
Not enough data
8.2
177
Not enough data
8.5
187
Not enough data
8.4
182
Not enough data
8.6
38
Agentic AI - Sales Coaching
Not enough data
9.1
21
Not enough data
9.0
21
Not enough data
9.1
21
Not enough data
9.3
21
Training
Not enough data
8.8
256
Not enough data
8.8
249
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
237
Not enough data
8.6
235
Not enough data
8.6
215
Not enough data
8.6
203
Not enough data
8.9
227
Not enough data
8.9
228
Not enough data
8.7
201
Generative AI
Not enough data
7.6
71
Agentic AI - Sales Enablement
Not enough data
8.0
27
Not enough data
8.1
27
Not enough data
8.1
27
Content Management
Not enough data
8.3
346
Not enough data
8.1
336
Not enough data
8.2
321
Not enough data
8.5
312
Not enough data
8.3
329
Analytics
Not enough data
8.7
336
Not enough data
8.4
335
Not enough data
8.4
218
Not enough data
8.3
344
Learning Management - Sales Enablement
Not enough data
8.7
20
Not enough data
8.6
20
Not enough data
8.6
20
Revenue Enablement - Sales Enablement
Not enough data
8.3
20
Not enough data
8.3
20
Not enough data
8.9
19
Categories
Categories
Shared Categories
Oracle Siebel and Salesforce Sales Cloud are categorized as CRM
Unique Categories
Oracle Siebel has no unique categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.2%
Computer Software
8.7%
Telecommunications
8.4%
Financial Services
5.9%
Retail
4.8%
Other
59.0%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Alternatives
Discussions
What language is Siebel written in?
3 Comments
MS
JavaScriptRead more
What's the best way to practice the navigation in the software?
1 Comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 Comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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