G2 reviewers report that ServiceTitan excels in providing a comprehensive solution for field service management, with users appreciating how it consolidates dispatching, scheduling, invoicing, and customer history all in one place. This integration helps keep office staff and technicians connected in real-time, enhancing daily workflow efficiency.
Users say that NetSuite offers a powerful ERP system that allows for extensive customization and integration with third-party applications. Reviewers highlight the ability to access their financial data online anytime, which contributes to a streamlined experience, although some mention that it can be challenging to configure for specific workflows.
According to verified reviews, ServiceTitan's customer support stands out, with users praising their Customer Success Managers for going the extra mile to assist. This level of support is often cited as a key factor in user satisfaction, making the software feel like a true partner in business operations.
Reviewers mention that while NetSuite provides a robust platform for managing various business functions, its learning curve can be steep, particularly during the setup phase. Users have noted that the onboarding process could be more intuitive, which may pose challenges for new users trying to get up to speed quickly.
G2 reviewers highlight that ServiceTitan's features for tracking sales opportunities, including call and email records, significantly enhance the sales process. This functionality is particularly beneficial for businesses focused on outbound sales, allowing for better follow-up and opportunity management.
Users report that while NetSuite is a powerful tool for financial management, it sometimes lacks the user-friendly experience that ServiceTitan offers. Reviewers appreciate ServiceTitan's ease of use, with many noting that it simplifies complex tasks, making it easier for teams to adopt and utilize effectively.
Pricing
Entry-Level Pricing
NetSuite
No pricing available
ServiceTitan
No pricing available
Free Trial
NetSuite
Free Trial is available
ServiceTitan
No trial information available
Ratings
Meets Requirements
8.1
3,431
8.8
289
Ease of Use
7.5
3,889
8.4
294
Ease of Setup
6.5
2,575
6.8
221
Ease of Admin
7.4
1,907
8.0
197
Quality of Support
7.0
3,193
7.8
284
Has the product been a good partner in doing business?
In my opinion is the best software for Accounting.Read more
How do I pull financials for the same period year over year
3 Comments
KH
Run the report you want, hit 'customize', select edit columns along the top grey bar, expand "Financial" under the Add Fields menu, drag and drop "Amount"...Read more
How can I have my invoices send out automatically?
3 Comments
LW
We use Advanced Billing to establish billing schedules which allow you to specify a number a variables for billing purposes. For example, we offer a number...Read more
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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