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Compare Lyssna and SurveySparrow 
Featured Products
At a Glance
Market Segments
Small-Business (37.4% of reviews)
Small-Business (68.8% of reviews)
Entry-Level Pricing
Free 3 Seats Per Month
$19.00
Lyssna
Star Rating
(160)4.5 out of 5
Market Segments
Small-Business (37.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansSurveySparrow
Star Rating
(2,033)4.4 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Browse all 8 pricing plansLyssna vs SurveySparrow
When assessing the two solutions, reviewers found Lyssna easier to use and set up. Reviewers also felt that Lyssna was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that SurveySparrow meets the needs of their business better than Lyssna.
- When comparing quality of ongoing product support, reviewers felt that Lyssna is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Lyssna over SurveySparrow.
Pricing
Entry-Level Pricing
Lyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
Lyssna
Free Trial is available
SurveySparrow
Free Trial is available
Ratings
Meets Requirements
8.5
146
8.7
1,381
Ease of Use
9.1
148
9.0
1,390
Ease of Setup
9.2
105
8.9
885
Ease of Admin
8.9
53
8.9
856
Quality of Support
9.1
98
8.8
1,198
Has the product been a good partner in doing business?
9.0
41
8.9
792
Product Direction (% positive)
9.2
148
8.5
1,231
Features by Category
User Response Methods
8.8
126
Not enough data
6.8
79
Not enough data
7.1
80
Not enough data
Feature Not Available
Not enough data
8.1
105
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
114
Not enough data
Insights
8.3
118
Not enough data
7.5
110
Not enough data
7.7
100
Not enough data
Generative AI
7.1
33
Not enough data
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Data
Not enough data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Not enough data
Admin
8.5
33
Not enough data
Platform Basics
7.4
11
Not enough data
8.3
12
Not enough data
Platform Content
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Not enough data
Platform Performance
7.6
11
Not enough data
6.8
11
Not enough data
Platform
7.6
15
8.5
344
6.2
13
8.4
216
6.0
13
8.3
222
8.8
14
8.5
309
9.0
15
8.9
335
7.7
14
8.7
291
8.0
15
8.4
315
8.6
15
8.5
332
Analytics
Not enough data
8.8
41
Not enough data
9.0
35
Not enough data
8.8
30
Not enough data
Feature Not Available
Customization
Not enough data
8.2
30
Not enough data
8.2
32
Not enough data
8.1
30
Not enough data
Feature Not Available
Generative AI
Not enough data
7.8
24
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.2
173
Not enough data
8.2
210
Not enough data
8.3
246
Feedback Analysis
Not enough data
8.0
60
Not enough data
8.2
185
Not enough data
8.4
179
Feedback Sources
Not enough data
8.5
196
Not enough data
9.1
289
Not enough data
8.0
48
Not enough data
8.4
182
Generative AI
Not enough data
7.4
52
Not enough data
Feature Not Available
Survey Management
8.3
52
8.9
609
9.0
54
8.8
616
8.0
47
8.5
561
8.2
46
8.7
566
Survey Customization
7.8
48
8.6
525
6.7
46
8.4
514
7.5
46
8.4
407
6.5
41
8.2
344
Survey Insights
7.9
45
8.4
545
5.9
39
8.2
318
8.2
46
8.6
477
8.3
44
8.5
402
Agentic AI - Survey
7.1
11
7.3
5
7.6
11
6.7
5
8.2
11
7.8
6
Customization
Not enough data
8.5
151
Not enough data
8.6
155
Not enough data
8.7
160
Not enough data
8.8
179
Additional Functionality
Not enough data
8.5
133
Not enough data
8.0
89
Not enough data
8.4
121
Not enough data
7.7
87
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.7
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
Process Management
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
System Management
8.3
5
Not enough data
8.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
169
Not enough data
8.7
217
Not enough data
8.5
138
Platform Content
Not enough data
8.9
185
Not enough data
8.9
234
Not enough data
Feature Not Available
Not enough data
8.4
136
Platform Additional Functionality
Not enough data
8.6
152
Not enough data
Feature Not Available
Not enough data
8.8
148
Not enough data
8.6
153
Platform
7.6
15
8.5
344
6.2
13
8.4
216
6.0
13
8.3
222
8.8
14
8.5
309
9.0
15
8.9
335
7.7
14
8.7
291
8.0
15
8.4
315
8.6
15
8.5
332
Categories
Categories
Shared Categories
Lyssna and SurveySparrow are categorized as Survey
Unique Categories
Lyssna is categorized as Interview Scheduling, User Research, Enterprise Feedback Management, Crowd Testing Tools, and Consumer Insights Platforms
SurveySparrow is categorized as Feedback Analytics, Experience Management, Exit Interview Management, Online Form Builder, Employee Engagement, and Online Reputation Management
Reviews
Reviewers' Company Size
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
11.0%
Design
11.0%
Computer Software
10.3%
Financial Services
5.8%
Other
47.7%
Information Technology and Services
8.8%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.6%
Financial Services
3.4%
Other
67.4%
Alternatives
Discussions
Lyssna has no discussions with answers
What's the best thing about using survey sparrow?
2 Comments
VJ
easy to use, get variety of formats and can change accordingly.
better then other online surveyRead more
Survey sparrow is legitimate.
2 Comments
TR
Survey Sparrow is legal, and they don't take visitors personal information. Survey Sparrow website is very simple to understand, and one can get amazing gift...Read more
My email is no longer on the system, what can be the course of it?
2 Comments
Official Response from SurveySparrow
Hi Prince,
Happy New year, would you mind sharing the URL that you are trying to login?
This will help us locate your account and get you the...Read more
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