[ Lyssna Reviews ](https://www.g2.com/products/lyssna/reviews) [ Lyssna Reviews ](https://www.g2.com/products/lyssna/reviews) # Lyssna Pricing Overview [Editedit](https://my.g2.com/lyssna/pricings) Free Trial ## Lyssna Pricing Key Insights Last updated on Apr 09, 2026 * * * Lyssna offers **3 pricing editions** , starting at **$0**. Lyssna pricing tiers are designed to support different usage levels and team sizes. Lyssna also offers a **free trial**. Compare the Lyssna pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Lyssna** for **custom pricing**. * * * Free — $0 / 3 Seats Per Month Growth — $165 / 5 Seats Per Month Enterprise — Contact Us / Per Year Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Free Free 3 Seats Per Month Sign up for free For small teams starting their experience research journey. - Unlimited quick studies - 15 self-recruited test and survey responses - Core methods - GDPR compliant - Live chat support - Panel access - Spaces - User Interviews Show More Growth $165.00 5 Seats Per Month Sign up for free For teams scaling research across their organization. - Unlimited quick studies - 5 in-depth studies per month - Unlimited self-recruited test and survey responses - Everything in Free, plus... - AI follow up questions - AI summaries - CSV exports - Conditional logic - Custom branding and messaging - Custom variables - Interview co-hosts - Live website testing - Randomize test sections - Recordings - Recruitment limits - Role based permissions - Test redirects - Variation sets Show More Enterprise Contact Us Per Year [Request Demo](#) For large organizations that need tailored support and security. - Unlimited quick studies - Custom in-depth studies - Unlimited seats - Unlimited self-recruited test and survey responses - Everything in Growth, plus... - Agreements - Closed Spaces - Custom contract terms - Multi-branding (coming soon) - Password rules - Priority support - Security audit assistance - Single sign on (SSO) - SOC2 report - Wallets Show More Lyssna offers flexible pricing designed to support everyone—from solo researchers to enterprise teams—looking to run fast, insightful user research. Whether you're validating designs, testing prototypes, or gathering feedback at scale, our pricing model meets you where you are. All plans include access to core research methodologies and self-recruiting, with the option to tap into Lyssna’s high-quality global panel. Our plans ensures you only pay for what you need, without hidden fees. With AI-powered analysis, team collaboration tools, and premium support available, Lyssna helps you deliver research that drives confident product decisions. Pricing information for Lyssna is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Lyssna must be conducted with the seller. Pricing information was last updated on June 18, 2026 Show More ## Lyssna Pricing FAQs Generated using AI ### Is Lyssna free, or does it offer a free trial? Yes. According to G2 data, Lyssna offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features. ### How much does Lyssna cost in 2026? According to G2 data, Lyssna pricing in 2026 starts at $165.00. Pricing may vary based on billing terms or usage, so users should review the Lyssna's official pricing page for the most current details. ### Who is Lyssna pricing best suited for? According to G2 reviewers, Lyssna's pricing is best suited for small businesses and mid-market teams running frequent, iterative UX research on lean budgets. G2 users in design, software, marketing, and health industries consistently praise Lyssna's Growth plan as covering nearly all UX research needs at a competitive price. Independent designers, consultants, and startup teams find the free tier a practical starting point. G2 enterprise reviewers in financial services, insurance, and computer software also adopt Lyssna for rapid validation cycles, though some note limitations for large-scale benchmarking studies. Teams prioritizing speed, ease of setup, and cost efficiency over deep qualitative analysis get the most value from Lyssna's pricing structure. ### What are the key differences between the free and paid versions of Lyssna? Lyssna's free tier limits users to 15 self-recruited responses and core research methods only, which G2 reviewers note is useful for initial exploration but restrictive for ongoing work. Lyssna's paid Growth plan at $165.00/month unlocks unlimited self-recruited responses, five in-depth studies per month, AI summaries, AI follow-up questions, conditional logic, recordings, custom branding, CSV exports, and role-based permissions. G2 reviewers frequently cite the response cap and lack of advanced methods as the primary reasons for upgrading. Lyssna's Enterprise tier adds SSO, SOC2 reporting, unlimited seats, and custom contract terms for large organizations requiring security and compliance controls. ### Is Lyssna considered good value for its pricing? G2 reviewers broadly consider Lyssna good value, particularly praising its speed of results, competitive pricing relative to alternatives like Maze, and the ability to self-recruit participants at no extra cost. Multiple G2 users across small business and mid-market segments highlight that Lyssna's pricing is among the most affordable in the UX research space. However, some G2 reviewers note that panel recruitment credits are not bundled into subscription tiers, making costs harder to predict, and a few enterprise users flag per-user costs as occasionally high. Overall, the high average ratings alongside frequent value mentions suggest Lyssna delivers strong return on investment, especially for teams running frequent, lightweight research. ## Top-Rated Alternatives [ ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting") UserTesting 4.4/5 (734) ](https://www.g2.com/products/usertesting/reviews) [ ![Maze](https://images.g2crowd.com/uploads/product/hd_favicon/1bef06591d0ecd485257391c93174729/maze-maze.svg "Maze") Maze 4.5/5 (108) ](https://www.g2.com/products/maze-maze/reviews) [ ![User Interviews](https://images.g2crowd.com/uploads/product/hd_favicon/e084340a5b6caa5466ac4743423f39ce/user-interviews.svg "User Interviews") User Interviews 4.6/5 (681) ](https://www.g2.com/products/user-interviews/reviews) [ View All Alternatives ](https://www.g2.com/products/lyssna/competitors/alternatives) ## Lyssna Pricing Reviews (2) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 3/5/2026 More Options - "Fast Results and Flexible Audience Targeting for Quicker UX Decisions" 5/5 What do you like best about Lyssna? I like how results are released quickly, it helps us ux designers to make quicker, faster decisions and iterations. I also like the fact that you can select the kind of audience you want and actually make groups for this. I like that customer support is easy to access and the option is right there on the screen. Running the tests is also pretty straight forward. I use it like once a quarter and intend to use it more often going forward. A large pool of humans who can validate my designs for me is great and makes publishing the tests easier and faster, leading to faster implementation (ease of implementation). Review collected by and hosted on G2.com. What do you dislike about Lyssna? Finding the studies that I have published through my account in an enterprise subscription is not easy. I still am struggling with finding my past user studies. It'd be great if Lysnaa could sum up the usability test findings in a document/presentation for me, integration will be easier that way. Review collected by and hosted on G2.com. What problems is Lyssna solving and how is that benefiting you? It is helping me understand how well my designs work with the users. A large pool of humans who can validate my designs for me is great as it helps me decide the kind of audience I need for my test. It helps me launch my designs faster and with confidence. Review collected by and hosted on G2.com. Show More Response from Team Lyssna of Lyssna [Editedit](https://www.g2.com/survey_responses/lyssna-review-12441078/official_response/edit) Thanks so much for the feedback. Your suggestions around finding past studies more easily and summarizing results into a document or presentation or via integrations are great ideas. We’d love to learn more about how you’d want that to work if you’re open to sharing more detail with us. Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 12/18/2025 More Options - - [Respond as Lyssna](https://www.g2.com/survey_responses/lyssna-review-12114222/official_response/new) "Unpredictable Pricing and Performance Issues Undermine Lyssna's Value" 1.5/5 What do you like best about Lyssna? Lyssna's mix-and-match study builder is its main asset. You can easily combine different methods, task types, etc. in a fairly flexible way. The builder UI is intuitive (easy to navigate with keyboard, supports bulk pasting to build response trees, functional Figma integration), and data export is rich (although occasionally plagued with special character issues). It is very good for quick, single-purpose studies with rapid recruitment and flexible screening tools. I often don't need to write custom screeners because they collect a lot of demographic data you can use when building your sample - for example, if I want to survey homeowners, I can select that attribute rather than writing a screener question (for which they charge extra...). Review collected by and hosted on G2.com. What do you dislike about Lyssna? Lyssna's pricing is wildly unpredictable. Where other platforms charge a consistent rate for a specific type of research (e.g. $5/head for surveys, or $60 for unmoderated usability testing), Lyssna prices based on predicted length of study, and those predictions seem to have little relationship to reality. Sometimes this is useful - I find Lyssna's rates are often below competitors for shorter studies or single tasks - but sometimes it's prohibitive, as estimates snowball for longer studies and rapidly become unreasonable. I wouldn't recommend them for larger usability studies with many tasks, or for benchmarking studies where you want users to perform multiple tasks with each of several competitors, both because the randomization feature can't handle this, and because you'll have no idea of your cost until you've built the whole study out. I also consistently experience crippling performance issues with their study builder, which is laggy under the best of circumstances and unusable under the worst. (Notably, PlaybookUX has the same problem here. I wouldn't recommend them either.) Lyssna has zero qualitative analysis functionality for interviews - not even the ability to export video clips, let alone tag things. I would absolutely not recommend them for synchronous studies right now. Finally, Lyssna's study builder does not autosave, and won't save your study with errors or incomplete fields. This makes it risky to work with - you can't build out a click test protocol preemptively without uploading your images, for example, because it won't save - and I've lost large amounts of work many times. Review collected by and hosted on G2.com. What problems is Lyssna solving and how is that benefiting you? Lyssna is built to support rapid usability and concept testing. That's good for smaller companies who are iterating rapidly, but less valuable for companies that move slower and want more data behind decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Lyssna Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ef7508d85c415e3bd152cc0eb52177ae/maze-maze.png "Product Avatar Image") Maze 4.5/5 (111) [ Compare Now ](https://www.g2.com/compare/lyssna-vs-maze-maze) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2c76bc59390c8d8eb7065dd8c478a664/usertesting.png "Product Avatar Image") UserTesting 4.4/5 (792) [ Compare Now ](https://www.g2.com/compare/lyssna-vs-usertesting) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9d6effe97d0d1b677ec48c1a7f36d188/user-interviews.jpg "Product Avatar Image") User Interviews 4.6/5 (1,046) [ Compare Now ](https://www.g2.com/compare/lyssna-vs-user-interviews) ##### Categories on G2 [ Survey ](https://www.g2.com/categories/survey)[ Consumer Insights Platforms ](https://www.g2.com/categories/consumer-insights-platforms)[ Enterprise Feedback Management ](https://www.g2.com/categories/enterprise-feedback-management) [ Interview Scheduling ](https://www.g2.com/categories/interview-scheduling)[ User Research ](https://www.g2.com/categories/user-research)[ Crowd Testing Tools ](https://www.g2.com/categories/crowd-testing-tools) Show More ##### Explore More [ Best tools for integrating big data into business decisions ](https://www.g2.com/discussions/best-tools-for-integrating-big-data-into-business-decisions)[ Top-rated ERP service for IT companies ](https://www.g2.com/discussions/top-rated-erp-service-for-it-companies)[ What platform provides analytics on recruiter performance? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-recruiter-performance) [ What's the top-rated cloud backup app for IT companies ](https://www.g2.com/discussions/what-s-the-top-rated-cloud-backup-app-for-it-companies)[ Top tools for analyzing customer and employee feedback data ](https://www.g2.com/discussions/what-are-the-top-tools-for-analyzing-customer-and-employee-feedback-data)[ Pros and Cons Details ](https://www.g2.com/products/lyssna/reviews?qs=pros-and-cons) Show More [ Best tools for integrating big data into business decisions ](https://www.g2.com/discussions/best-tools-for-integrating-big-data-into-business-decisions)[ Top-rated ERP service for IT companies ](https://www.g2.com/discussions/top-rated-erp-service-for-it-companies)[ What platform provides analytics on recruiter performance? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-recruiter-performance) [ What's the top-rated cloud backup app for IT companies ](https://www.g2.com/discussions/what-s-the-top-rated-cloud-backup-app-for-it-companies)[ Top tools for analyzing customer and employee feedback data ](https://www.g2.com/discussions/what-are-the-top-tools-for-analyzing-customer-and-employee-feedback-data)[ Pros and Cons Details ](https://www.g2.com/products/lyssna/reviews?qs=pros-and-cons)