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Compare Lyssna and Slack 
Featured Products
At a Glance
Market Segments
Small-Business (37.4% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
Free 3 Seats Per Month
$0.00
Lyssna
Star Rating
(160)4.5 out of 5
Market Segments
Small-Business (37.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansSlack
Star Rating
(37,807)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansLyssna vs Slack
When assessing the two solutions, reviewers found them equally easy to use and administer. Reviewers also felt that these vendors were equally easy to do business with overall. However, Lyssna is easier to set up.
- Reviewers felt that Slack meets the needs of their business better than Lyssna.
- When comparing quality of ongoing product support, reviewers felt that Lyssna is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Lyssna over Slack.
Pricing
Entry-Level Pricing
Lyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Lyssna
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.5
146
9.2
30,947
Ease of Use
9.1
148
9.1
31,841
Ease of Setup
9.2
105
9.1
8,240
Ease of Admin
8.9
53
8.9
4,989
Quality of Support
9.1
98
8.8
21,506
Has the product been a good partner in doing business?
9.0
41
9.0
4,468
Product Direction (% positive)
9.2
148
8.7
30,265
Features by Category
User Response Methods
8.8
126
Not enough data
6.8
79
Not enough data
7.1
80
Not enough data
Feature Not Available
Not enough data
8.1
105
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
114
Not enough data
Insights
8.3
118
Not enough data
7.5
110
Not enough data
7.7
100
Not enough data
Generative AI
7.1
33
Not enough data
Business Instant Messaging
Not enough data
9.1
13862
Not enough data
9.0
14404
Not enough data
8.6
13719
Business Instant Messaging
Not enough data
8.5
10179
Not enough data
8.1
9513
Business Instant Messaging
Not enough data
9.1
13610
Not enough data
9.2
13246
Not enough data
9.0
11753
Generative AI - Business Instant Messaging
Not enough data
7.5
1478
AI - Business Instant Messaging
Not enough data
7.5
1464
Not enough data
7.9
1471
Not enough data
7.4
1448
Not enough data
7.4
1449
Agentic AI - Business Instant Messaging
Not enough data
7.6
873
Not enough data
7.6
864
Setup
Not enough data
9.0
667
Not enough data
8.9
658
Not enough data
8.6
645
Not enough data
8.9
668
Management
Not enough data
9.0
651
Not enough data
8.6
637
Not enough data
8.9
649
Generative AI
Not enough data
7.7
555
Agentic AI - Workflow Management
Not enough data
7.6
273
Not enough data
7.9
269
Not enough data
8.0
276
Not enough data
7.8
274
Not enough data
7.9
273
Not enough data
7.8
273
Not enough data
8.0
273
Functionality
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Not enough data
Admin
8.5
33
Not enough data
Account Options
Not enough data
9.2
269
Not enough data
8.3
268
Not enough data
8.6
260
Not enough data
8.6
264
Not enough data
8.9
269
Not enough data
8.8
266
Q&A Tools
Not enough data
9.0
269
Not enough data
9.0
266
Not enough data
9.1
270
Not enough data
8.6
260
Not enough data
9.0
265
Not enough data
8.8
262
Not enough data
8.5
257
Not enough data
8.8
258
Not enough data
8.4
256
Platform Basics
7.4
11
Not enough data
8.3
12
Not enough data
Platform Content
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Not enough data
Platform Performance
7.6
11
Not enough data
6.8
11
Not enough data
Platform
7.6
15
Not enough data
6.2
13
Not enough data
6.0
13
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
7.7
14
Not enough data
8.0
15
Not enough data
8.6
15
Not enough data
Knowledge Pages
Not enough data
8.4
326
Not enough data
8.3
329
Not enough data
8.0
318
Not enough data
8.0
315
Not enough data
7.9
312
Not enough data
8.3
313
Knowledge Dissemination
Not enough data
8.2
307
Not enough data
8.7
312
Not enough data
8.9
314
Not enough data
8.9
315
Not enough data
8.3
311
Not enough data
8.2
304
Not enough data
8.6
317
Not enough data
8.6
305
Not enough data
8.5
302
Agentic AI - Knowledge Base
Not enough data
7.8
185
Not enough data
7.8
187
Not enough data
7.7
184
Login Options
Not enough data
9.0
741
Not enough data
8.5
723
Productivity
Not enough data
8.0
705
Not enough data
8.3
710
Not enough data
8.6
715
Not enough data
7.8
692
Not enough data
7.9
689
Customization
Not enough data
8.5
708
Not enough data
9.0
722
Not enough data
8.6
697
Agentic AI - Unified Workspaces
Not enough data
7.4
389
Not enough data
7.5
387
Compatibility
Not enough data
8.9
81
Not enough data
8.9
84
Not enough data
8.8
79
Agentic AI - Enterprise Search Software
Not enough data
8.3
50
Not enough data
8.2
47
Not enough data
8.8
48
Not enough data
8.4
48
Not enough data
8.4
48
Not enough data
8.5
46
Search Queries
Not enough data
8.6
80
Not enough data
9.1
79
Not enough data
8.6
79
Not enough data
9.0
80
Not enough data
8.9
77
AI powered search - Enterprise Search Software
Not enough data
8.6
14
Not enough data
8.7
14
Not enough data
8.6
14
Functionality
Not enough data
8.8
79
Not enough data
8.9
78
Not enough data
9.0
81
Compatibility - Enterprise Search Software
Not enough data
9.0
16
Not enough data
8.9
14
Not enough data
9.0
15
Functionality - Enterprise Search Software
Not enough data
8.9
15
Not enough data
9.2
14
Not enough data
9.1
15
Search Queries - Enterprise Search Software
Not enough data
9.0
14
Not enough data
8.8
14
Not enough data
8.6
15
Not enough data
9.0
15
Automation
Not enough data
8.8
1184
Not enough data
8.8
1147
Not enough data
8.5
1127
Administration
Not enough data
8.8
1146
Not enough data
8.6
1110
Not enough data
9.4
1176
Project management
Not enough data
8.7
1130
Not enough data
8.5
1100
Not enough data
8.5
1116
Not enough data
8.5
1105
Not enough data
8.5
1100
Not enough data
8.3
1075
Not enough data
8.2
1095
Workload
Not enough data
8.4
1065
Not enough data
8.8
1103
Not enough data
8.6
1066
Not enough data
8.4
1059
Communication & Collaboration
Not enough data
9.3
1251
Not enough data
9.0
1135
Not enough data
9.3
1200
Cost Management
Not enough data
8.0
1048
Not enough data
8.2
1048
Not enough data
8.1
1043
Integration
Not enough data
8.6
1067
Not enough data
8.4
1047
Not enough data
8.4
1039
Generative AI
Not enough data
7.5
994
Not enough data
7.6
991
Agentic AI - Work Management
Not enough data
7.6
498
Not enough data
7.7
494
Not enough data
8.0
495
Not enough data
7.7
495
Communication
Not enough data
9.4
1123
Not enough data
9.3
1114
Not enough data
8.8
1030
Not enough data
8.9
1019
Not enough data
9.1
1022
Content & Documents
Not enough data
9.1
1063
Not enough data
8.9
1021
Not enough data
8.7
1035
Not enough data
8.1
984
Controls
Not enough data
8.3
973
Not enough data
8.1
969
Not enough data
8.6
977
Not enough data
8.4
978
Not enough data
8.2
957
Project Management
Not enough data
8.4
974
Not enough data
8.3
958
Not enough data
8.5
970
Not enough data
8.6
965
Remote Collaboration
Not enough data
9.0
981
Not enough data
8.7
954
Not enough data
8.9
970
Not enough data
7.8
946
Generative AI
Not enough data
7.2
908
Not enough data
7.3
904
Agentic AI - Project Collaboration
Not enough data
7.4
421
Not enough data
7.6
423
Survey Management
8.3
52
Not enough data
9.0
54
Not enough data
8.0
47
Not enough data
8.2
46
Not enough data
Survey Customization
7.8
48
Not enough data
6.7
46
Not enough data
7.5
46
Not enough data
6.5
41
Not enough data
Survey Insights
7.9
45
Not enough data
5.9
39
Not enough data
8.2
46
Not enough data
8.3
44
Not enough data
Agentic AI - Survey
7.1
11
Not enough data
7.6
11
Not enough data
8.2
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.7
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
Process Management
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
System Management
8.3
5
Not enough data
8.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.4
268
Not enough data
7.5
268
Action Item Detection - AI Note-taking Software
Not enough data
8.7
10
Not enough data
9.0
10
Automatic Transcription - AI Note-taking Software
Not enough data
9.4
11
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.2
10
Language & Accent Support - AI Note-taking Software
Not enough data
9.1
11
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.8
11
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.8
12
Searchable Note Archives - AI Note-taking Software
Not enough data
8.5
10
Speaker Identification - AI Note-taking Software
Not enough data
8.9
11
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lyssna and Slack share no categories
Unique Categories
Lyssna is categorized as Interview Scheduling, User Research, Enterprise Feedback Management, Survey, Crowd Testing Tools, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
11.0%
Design
11.0%
Computer Software
10.3%
Financial Services
5.8%
Other
47.7%
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Discussions
Lyssna has no discussions with answers
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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