Compare Kommo and Salesforce Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$15.00
$25.00 1 User Per Month
Kommo
Star Rating
(49)4.1 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansSalesforce Sales Cloud
Star Rating
(25,480)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in providing a comprehensive and customizable CRM experience, with users highlighting its ability to manage customer records and create reliable revenue forecasts. This level of customization is particularly beneficial for mid-market businesses looking to tailor their sales processes.
- Users say that Kommo stands out for its intuitive and user-friendly interface, making it easy to manage conversations, leads, and sales pipelines all in one place. Reviewers appreciate the automation features that save time and help keep tasks organized, which is especially valuable for small businesses.
- According to verified reviews, Salesforce Sales Cloud receives high marks for its robust analytics capabilities, allowing users to extract valuable insights from their data. This feature is often cited as a game-changer for sales teams aiming to improve their strategies and performance.
- Reviewers mention that while Kommo is easy to configure and use, it may not offer the same depth of features as Salesforce Sales Cloud. Users appreciate the quick response times from Kommo's customer service team, which can resolve issues in just a few hours, enhancing the overall user experience.
- G2 reviewers highlight that Salesforce Sales Cloud's implementation process is generally smooth, with many users praising the intuitive onboarding wizard that helps new users get up to speed quickly. This is a significant advantage for organizations that need to deploy a CRM solution rapidly.
- Users report that while both platforms offer solid support, Kommo's customer service is frequently noted for its responsiveness and effectiveness. This can be a crucial factor for small businesses that may require more hands-on assistance as they navigate their CRM needs.
Pricing
Entry-Level Pricing
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Kommo
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.1
33
8.8
13,930
Ease of Use
8.3
34
8.2
17,918
Ease of Setup
7.7
21
7.8
8,870
Ease of Admin
8.7
17
7.9
4,476
Quality of Support
8.3
31
8.1
12,153
Has the product been a good partner in doing business?
8.1
17
8.4
4,439
Product Direction (% positive)
8.2
32
8.3
13,602
Features by Category
Sales Force Automation
8.3
24
|
Verified
8.8
9529
|
Verified
Feature Not Available
8.3
6401
|
Verified
8.2
28
|
Verified
8.7
9257
|
Verified
8.0
27
|
Verified
8.3
9489
|
Verified
7.3
20
8.0
7323
|
Verified
7.8
22
|
Verified
8.2
7617
|
Verified
6.5
21
|
Verified
8.0
6762
|
Verified
6.4
20
8.1
6662
|
Verified
7.7
19
|
Verified
8.3
7413
|
Verified
Marketing Automation
7.7
18
|
Verified
8.0
6674
|
Verified
7.6
19
8.1
6994
|
Verified
8.9
28
|
Verified
8.5
8060
|
Verified
Feature Not Available
7.9
5429
Customer Support
7.3
20
8.3
6828
|
Verified
7.1
19
8.1
6389
|
Verified
6.9
18
8.2
6789
|
Verified
7.0
16
8.0
5499
|
Verified
6.9
18
8.2
5993
|
Verified
Reporting & Analytics
7.2
24
|
Verified
8.5
8985
|
Verified
7.5
24
|
Verified
8.5
9156
|
Verified
7.2
20
|
Verified
8.2
7454
|
Verified
Mobile & Social
6.7
17
|
Verified
7.9
5622
|
Verified
7.4
18
|
Verified
7.8
5249
|
Verified
7.0
20
|
Verified
7.7
6103
|
Verified
Platform
7.8
17
|
Verified
8.5
3610
|
Verified
7.9
15
|
Verified
8.5
3613
|
Verified
7.6
15
|
Verified
8.6
3625
|
Verified
8.2
11
|
Verified
8.4
2897
|
Verified
6.8
11
8.5
3173
|
Verified
6.8
10
8.1
3190
|
Verified
8.1
14
|
Verified
8.7
3610
|
Verified
6.8
10
8.1
3027
Integration
7.3
14
|
Verified
8.5
2602
|
Verified
7.4
13
|
Verified
8.5
3068
|
Verified
7.7
10
|
Verified
8.5
2895
|
Verified
Generative AI
6.3
5
7.6
887
Agentic AI - CRM
Not enough data
7.8
248
Not enough data
7.9
246
8.0
5
8.2
247
Not enough data
8.0
240
Not enough data
8.0
238
Not enough data
8.0
241
8.3
6
8.1
243
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Analysis
Not enough data
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Reporting
Not enough data
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
273
Not enough data
8.8
296
Not enough data
8.8
316
Not enough data
8.6
291
Organization
Not enough data
9.0
353
Not enough data
8.8
344
Not enough data
8.8
339
Performance Analysis
Not enough data
8.4
285
Not enough data
8.8
307
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
301
Generative AI
Not enough data
8.5
126
Not enough data
8.4
126
Agentic AI - AI Sales Assistant
Not enough data
9.2
28
Not enough data
9.1
28
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Integrated Workflows
Not enough data
8.7
522
Not enough data
8.5
515
Not enough data
8.1
469
Not enough data
8.1
464
Not enough data
8.8
526
Not enough data
8.4
472
Not enough data
8.6
484
Repeatability and Reportability
Not enough data
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
AI and Automation
Not enough data
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Generative AI
Not enough data
7.4
270
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Call Analytics
Not enough data
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Artificial Intelligence - Conversation Intelligence
Not enough data
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Generative AI
Not enough data
8.2
58
Agentic AI - Conversation Intelligence
Not enough data
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Revenue Sourcing and Forecasting
Not enough data
8.6
65
Not enough data
8.4
65
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
CRM Data Enrichment
Not enough data
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Account Management
Not enough data
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Territory Mapping
Not enough data
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Route Planning
Not enough data
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Sales Performance Management
Not enough data
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Presentation and Forms
Not enough data
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Integrations
Not enough data
8.1
155
Not enough data
8.5
156
Not enough data
8.1
155
Not enough data
8.1
154
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
150
Not enough data
8.2
153
Not enough data
8.3
153
Automatic Rules & Configurations
Not enough data
8.4
154
Not enough data
8.3
154
Not enough data
8.0
155
Agentic AI - Business Scheduling
Not enough data
8.3
32
Not enough data
8.4
34
Sales Performance Features - Sales Planning
Not enough data
8.4
174
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
167
Not enough data
8.2
164
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
171
Quota & Capacity Management - Sales Planning
Not enough data
8.4
168
Not enough data
8.4
175
Not enough data
8.4
168
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Agentic AI - Lead Scoring
Not enough data
7.8
55
Not enough data
8.2
54
Not enough data
7.9
56
Not enough data
8.0
56
Attribution
Not enough data
8.9
451
Not enough data
8.9
455
Not enough data
8.6
435
Discovery
Not enough data
8.9
459
Not enough data
8.6
453
Not enough data
8.6
433
Management
Not enough data
8.5
421
Not enough data
8.6
441
Platform
Not enough data
8.6
432
Not enough data
8.6
432
Agentic AI - Sales Performance Management
Not enough data
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Incentives
Not enough data
8.2
439
Not enough data
8.4
503
Not enough data
8.0
436
Not enough data
8.6
514
Personalization
Not enough data
8.6
485
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
536
Administrative
Not enough data
8.7
565
Not enough data
8.5
528
Not enough data
8.4
509
Agentic AI - Email Tracking
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Analytics
Not enough data
8.3
567
Not enough data
8.4
576
Not enough data
8.3
590
Customizations
Not enough data
8.7
621
Not enough data
8.5
590
Not enough data
8.6
624
Not enough data
8.4
569
Not enough data
8.4
596
Generative AI
Not enough data
7.5
290
Agentic AI - Sales Analytics
Not enough data
8.3
80
Not enough data
8.6
79
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
8.3
79
Data Sourcing
Not enough data
8.5
966
Not enough data
8.7
997
Not enough data
8.3
901
Not enough data
8.7
1029
Not enough data
8.6
961
Predictive Analytics
Not enough data
8.4
945
Not enough data
8.6
959
Not enough data
8.1
854
Not enough data
8.3
894
Sales Management
Not enough data
8.7
983
Not enough data
8.1
857
Not enough data
8.6
980
Not enough data
8.8
1050
Agentic AI - Outbound Call Tracking
Not enough data
8.6
39
Not enough data
8.6
40
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.8
44
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Agentic AI - Sales Coaching
Not enough data
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Training
Not enough data
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Feedback
Not enough data
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Generative AI
Not enough data
7.6
72
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
329
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
345
Not enough data
8.4
343
Not enough data
8.4
225
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Revenue Enablement - Sales Enablement
Not enough data
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kommo and Salesforce Sales Cloud are categorized as CRM
Unique Categories
Kommo has no unique categories
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.6%
Information Technology and Services
13.5%
Telecommunications
5.4%
Retail
5.4%
Music
5.4%
Other
48.6%
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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