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Compare Kommo and Salesforce Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (81.3% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$15.00
$25.00 1 User Per Month
Kommo
Star Rating
(35)3.8 out of 5
Market Segments
Small-Business (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansSalesforce Sales Cloud
Star Rating
(25,348)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kommo. Users appreciate its user-friendly data management and the ability to customize stages, fields, and dashboards to fit their specific needs.
- According to verified reviews, Salesforce Sales Cloud has a robust market presence with over 24,000 reviews, indicating a strong user base and reliability. In contrast, Kommo has only 32 reviews, which may limit the insights into its performance and user experiences.
- Users say that Salesforce Sales Cloud offers a comprehensive view of the sales pipeline, accounts, and activities, making it a powerful tool for managing customer relationships. This is highlighted by feedback praising its configurability and integration with numerous partner solutions.
- Reviewers mention that while Kommo is recognized for its ease of use and intuitive interface, it may not provide the same depth of features as Salesforce. Users appreciate its customizable contact settings that help streamline the sales process, but some feel it lacks the advanced capabilities found in larger CRMs.
- According to recent user feedback, Salesforce Sales Cloud is noted for its strong support and training resources, with many users finding the onboarding process straightforward. In contrast, while Kommo has a good support rating, it may not offer the same level of comprehensive resources for new users.
- G2 reviewers highlight that Salesforce Sales Cloud is particularly strong in areas like opportunity and pipeline management, receiving high ratings for its effectiveness in these critical functions. Kommo, while effective for small businesses, may not match the depth of functionality that larger organizations require for complex sales processes.
Pricing
Entry-Level Pricing
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Kommo
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
7.9
28
8.8
13,832
Ease of Use
8.2
29
8.2
17,815
Ease of Setup
7.6
16
7.8
8,777
Ease of Admin
8.7
15
7.9
4,458
Quality of Support
8.3
26
8.1
12,070
Has the product been a good partner in doing business?
8.0
15
8.4
4,421
Product Direction (% positive)
7.8
27
8.2
13,507
Features by Category
Sales Force Automation
8.2
23
|
Verified
8.8
9478
|
Verified
Feature Not Available
8.3
6397
|
Verified
7.9
23
|
Verified
8.7
9204
|
Verified
7.7
23
|
Verified
8.3
9448
|
Verified
7.3
20
8.0
7319
|
Verified
7.9
21
|
Verified
8.2
7612
|
Verified
6.1
19
|
Verified
8.0
6757
|
Verified
6.4
20
8.1
6658
|
Verified
7.7
19
|
Verified
8.3
7408
|
Verified
Marketing Automation
7.7
18
|
Verified
8.0
6671
|
Verified
7.6
19
8.1
6991
|
Verified
8.8
24
|
Verified
8.5
8027
|
Verified
Feature Not Available
7.9
5430
Customer Support
7.3
20
8.3
6815
|
Verified
6.9
18
8.1
6387
|
Verified
6.9
18
8.2
6786
|
Verified
7.0
16
8.0
5500
|
Verified
6.9
18
8.2
5990
|
Verified
Reporting & Analytics
7.1
23
|
Verified
8.5
8948
|
Verified
7.4
23
|
Verified
8.5
9134
|
Verified
7.2
20
|
Verified
8.2
7439
|
Verified
Mobile & Social
6.5
16
|
Verified
7.9
5620
|
Verified
7.0
15
|
Verified
7.8
5250
|
Verified
7.0
20
|
Verified
7.7
6099
|
Verified
Platform
7.7
15
|
Verified
8.6
3596
|
Verified
7.9
15
|
Verified
8.5
3602
|
Verified
7.6
15
|
Verified
8.6
3626
|
Verified
8.2
11
|
Verified
8.4
2900
|
Verified
6.8
11
8.5
3176
|
Verified
6.8
10
8.1
3195
|
Verified
8.1
14
|
Verified
8.7
3605
|
Verified
6.8
10
8.1
3031
Integration
7.3
14
|
Verified
8.5
2607
|
Verified
7.4
13
|
Verified
8.5
3067
|
Verified
7.7
10
|
Verified
8.5
2896
|
Verified
Generative AI
6.3
5
7.6
889
Agentic AI - CRM
Not enough data
7.9
250
Not enough data
7.9
249
Not enough data
8.2
248
Not enough data
8.0
244
Not enough data
8.0
241
Not enough data
8.1
244
Not enough data
8.2
246
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
272
Not enough data
8.8
295
Not enough data
8.8
315
Not enough data
8.6
290
Organization
Not enough data
8.9
352
Not enough data
8.8
343
Not enough data
8.8
338
Performance Analysis
Not enough data
8.4
284
Not enough data
8.8
306
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
300
Generative AI
Not enough data
8.5
125
Not enough data
8.4
125
Agentic AI - AI Sales Assistant
Not enough data
9.1
27
Not enough data
9.1
27
Not enough data
9.0
26
Not enough data
9.0
25
Not enough data
9.3
27
Not enough data
9.1
26
Not enough data
9.2
27
Integrated Workflows
Not enough data
8.7
522
Not enough data
8.5
514
Not enough data
8.1
468
Not enough data
8.1
464
Not enough data
8.8
526
Not enough data
8.4
471
Not enough data
8.6
484
Repeatability and Reportability
Not enough data
8.4
486
Not enough data
8.7
505
Not enough data
8.7
502
Not enough data
8.3
487
Not enough data
7.8
419
AI and Automation
Not enough data
8.5
465
Not enough data
8.4
473
Not enough data
8.3
430
Not enough data
8.0
434
Not enough data
7.8
416
Generative AI
Not enough data
7.4
271
Agentic AI - Sales Engagement
Not enough data
8.3
90
Not enough data
8.5
91
Not enough data
8.6
88
Not enough data
8.5
91
Not enough data
8.4
90
Not enough data
8.3
91
Not enough data
8.5
89
Call Analytics
Not enough data
8.7
131
Not enough data
8.6
135
Not enough data
8.7
131
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.3
58
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.3
14
Not enough data
9.3
12
Not enough data
9.3
14
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Route Planning
Not enough data
9.0
33
Not enough data
9.0
35
Not enough data
9.2
36
Sales Performance Management
Not enough data
8.4
31
Not enough data
8.5
34
Not enough data
9.1
34
Presentation and Forms
Not enough data
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
156
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
34
Sales Performance Features - Sales Planning
Not enough data
8.4
176
Not enough data
8.5
166
Not enough data
8.5
171
Not enough data
8.6
173
Not enough data
8.6
171
Not enough data
8.8
169
Not enough data
8.2
166
Territory Management - Sales Planning
Not enough data
8.6
168
Not enough data
8.5
173
Quota & Capacity Management - Sales Planning
Not enough data
8.4
170
Not enough data
8.4
177
Not enough data
8.4
170
Agentic AI - Sales Planning
Not enough data
8.5
59
Not enough data
8.5
58
Agentic AI - Lead Scoring
Not enough data
7.7
54
Not enough data
8.1
54
Not enough data
7.8
55
Not enough data
8.0
56
Attribution
Not enough data
8.9
451
Not enough data
8.9
455
Not enough data
8.6
435
Discovery
Not enough data
8.9
458
Not enough data
8.6
452
Not enough data
8.5
433
Management
Not enough data
8.5
421
Not enough data
8.6
441
Platform
Not enough data
8.6
432
Not enough data
8.6
432
Agentic AI - Sales Performance Management
Not enough data
8.5
77
Not enough data
8.6
76
Not enough data
8.5
78
Incentives
Not enough data
8.2
440
Not enough data
8.4
504
Not enough data
8.0
438
Not enough data
8.6
515
Personalization
Not enough data
8.6
485
Not enough data
8.8
562
Not enough data
8.9
594
Not enough data
8.6
538
Administrative
Not enough data
8.7
567
Not enough data
8.5
530
Not enough data
8.4
511
Agentic AI - Email Tracking
Not enough data
8.2
67
Not enough data
8.4
65
Not enough data
8.4
65
Not enough data
8.3
66
Not enough data
8.4
66
Not enough data
8.4
65
Not enough data
8.4
68
Analytics
Not enough data
8.3
572
Not enough data
8.4
581
Not enough data
8.4
595
Customizations
Not enough data
8.7
625
Not enough data
8.5
594
Not enough data
8.6
629
Not enough data
8.4
574
Not enough data
8.4
601
Generative AI
Not enough data
7.6
295
Agentic AI - Sales Analytics
Not enough data
8.3
82
Not enough data
8.6
81
Not enough data
8.3
81
Not enough data
8.3
81
Not enough data
8.3
81
Data Sourcing
Not enough data
8.5
967
Not enough data
8.7
998
Not enough data
8.3
902
Not enough data
8.7
1030
Not enough data
8.6
962
Predictive Analytics
Not enough data
8.4
945
Not enough data
8.6
958
Not enough data
8.1
855
Not enough data
8.3
895
Sales Management
Not enough data
8.7
984
Not enough data
8.1
858
Not enough data
8.6
980
Not enough data
8.8
1048
Agentic AI - Outbound Call Tracking
Not enough data
8.5
39
Not enough data
8.5
40
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
44
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
188
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
23
Not enough data
9.3
23
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
229
Not enough data
8.7
201
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.1
33
Not enough data
8.3
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
329
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
344
Not enough data
8.4
342
Not enough data
8.4
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.5
27
Not enough data
8.6
27
Not enough data
8.5
26
Revenue Enablement - Sales Enablement
Not enough data
8.4
26
Not enough data
8.4
28
Not enough data
9.0
27
Categories
Categories
Shared Categories
Kommo and Salesforce Sales Cloud are categorized as CRM
Unique Categories
Kommo has no unique categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.9%
Information Technology and Services
15.6%
Telecommunications
6.3%
Internet
6.3%
Education Management
6.3%
Other
43.8%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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