[ Kommo Reviews ](https://www.g2.com/products/kommo/reviews) [ Kommo Reviews ](https://www.g2.com/products/kommo/reviews) # Kommo Pricing Overview [Editedit](https://my.g2.com/kommo/pricings) Free Trial Basic $15.00 Free Trial Designed to boost the effectiveness of small sales teams - Lead & Contact Management - Custom sales pipeline(s) - Lists & product catalogs - Built-in chat - Task Management & Alerts - Mobile app for Android & iPhone - Custom fields - Widgets & API Show More Advanced $25.00 [Contact Us](#) Designed for sales teams that are scaling up - All Basic Features - Recurring purchase pipeline - Business processes - Digital Pipeline (sales automation) - KPIs & Sales plan - Custom dashboard Show More Enterprise $45.00 [Contact Us](#) For businesses with a large number of contacts and leads - All Advanced features - Lead scoring - Periodic backup Show More Kommo offers transparent and affordable pricing for businesses that rely on messaging to communicate with customers. Plans start at $15 per user per month and include essential CRM and AI CRM capabilities such as a unified inbox, WhatsApp and Instagram integrations, multiple pipelines, customizable dashboards, and Kommo AI tools. Each plan is designed to support a different stage of business growth. The Base plan provides the core features needed to use Kommo as a messaging-first CRM, centralizing conversations from WhatsApp, Instagram, and other channels. The Advanced plan expands these capabilities with workflow automation, broadcast messaging, and the Salesbot builder for no-code chatbots that automate lead qualification and follow-up. The Enterprise plan includes advanced AI features and high-performance tools for larger teams managing higher message volumes. All subscription plans are easy to set up and include access to Kommo’s marketplace integrations, without hidden fees. New users can try the full platform with a 14-day free trial, no credit card required. Kommo delivers a messaging-first approach to CRM that helps teams respond faster, automate conversations, and convert more leads into sales. Kommo has 3 pricing editions, from $15 to $45. A free trial of Kommo is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. Pricing information for Kommo is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Kommo must be conducted with the seller. We offer 6, 9, 12, or 24-month subscriptions paid in USD, with pricing based on the number of users. What Kommo plan should I choose? The Base plan is ideal for businesses searching for a WhatsApp CRM or Instagram CRM solution that connects all messaging channels into a single unified inbox. It includes essential tools for managing leads, organizing pipelines, and centralizing conversations across WhatsApp, Instagram, Telegram, and other apps. The Advanced plan is recommended for teams that want stronger automation. It includes workflow automation, broadcast messaging, and the Salesbot builder for creating no-code chatbots that automate WhatsApp and Instagram conversations, qualify leads, and reduce manual work. The Enterprise plan is designed for companies that need advanced AI CRM capabilities. It unlocks enhanced Salesbot features, AI-driven lead scoring, automated data enrichment, and additional performance tools for scaling high-volume messaging operations. Are there additional costs? All CRM and messaging tools included in your plan are covered by your subscription. Additional fees apply only if you choose optional third-party integrations or external services through the Kommo marketplace. If I cancel my subscription, can I get a refund? Yes. Refunds are available for the unused portion of your subscription. You can request assistance through your Kommo account or by emailing support@kommo.com . Which features are available during my trial? The 14-day trial provides full access to Kommo’s Messaging CRM platform, including WhatsApp CRM integration, Instagram CRM integration, the unified inbox, automation tools, Salesbot, and AI CRM features. The only restriction is a 10 GB limit on media storage. Can I add users to my account for free? Kommo allows both paid and free users. Paid users have full access to the CRM, automations, chat channels, and pipeline features enabled in your account. Free users have restricted access and can only view and reply to client profiles shared with them. Which plan lets me connect and use messenger apps? You can connect WhatsApp, Instagram, Telegram, and more than 100 integrations directly from the Base plan. This includes full access to the unified inbox and multichannel CRM features. What currency can I pay in? Subscriptions are billed in USD. Some certified Kommo partners may offer local pricing for specific regions. What payment methods does Kommo support? You can pay using credit cards or widely used payment services such as PayPal. Does everyone on the account need the same plan? Yes. All users in the account must be on the same subscription plan to ensure consistent access to messaging tools, automation features, AI CRM functionality, and integrations. Pricing information was last updated on December 09, 2025 Show More ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5 (24,647) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5 (13,246) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") Pipedrive 4.3/5 (3,027) ](https://www.g2.com/products/pipedrive/reviews) [ View All Alternatives ](https://www.g2.com/products/kommo/competitors/alternatives) ## Kommo Pricing Reviews (2) CO Carlos magno O. 2/10/2026 More Options - "Simple Integration and Exceptional Support" 5/5 What do you like best about Kommo? I like the ease of support and the use of the Kommo platform. Additionally, I value the integrations with platforms like WhatsApp and Instagram, as they allow for the automation of all customer service. Review collected by and hosted on G2.com. What do you dislike about Kommo? Layout for phone Review collected by and hosted on G2.com. What problems is Kommo solving and how is that benefiting you? Kommo solves problems of delays in service and lack of automations with platforms. Review collected by and hosted on G2.com. Show More Response from Beatriz Veras of Kommo [Editedit](https://www.g2.com/survey_responses/kommo-review-12337620/official_response/edit) Thank you for your review and for sharing your experience with Kommo. We are happy to hear that the ease of use, support experience, and integrations with WhatsApp and Instagram are helping you automate customer service and reduce response delays. Centralizing conversations and automating workflows across messaging channels is exactly what our platform is built for. We also appreciate your feedback regarding the mobile layout. User experience across devices is very important to us, and insights like yours help us continue improving the platform for both desktop and mobile users. Thank you again for your feedback and for trusting Kommo to support your operations. Kommo Team Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/27/2026 More Options - - [Respond as Kommo](https://www.g2.com/survey_responses/kommo-review-12879121/official_response/new) "Simple and effective CRM for managing leads" 4/5 What do you like best about Kommo? I like how simple and intuitive it is to manage leads and customer conversations in one place. The visual pipeline makes it easy to follow each opportunity Review collected by and hosted on G2.com. What do you dislike about Kommo? The setup and customization can feel a little complex at first, especially when configuring automations and integrations. It may take some time to understand all the features and adjust the platform to fit the company’s workflow. However, once everything is configured, it becomes much easier to use on a daily basis. Review collected by and hosted on G2.com. What problems is Kommo solving and how is that benefiting you? helps us organize leads, track every sales opportunity, and keep customer conversations in one place. Before using it, it was easier to lose follow-ups or have information spread across different channels. Now the pipeline is clearer, the team can see the status of each deal, very nice. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite Kommo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") Pipedrive 4.3/5 (3,075) [ Compare Now ](https://www.g2.com/compare/kommo-vs-pipedrive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5 (13,849) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-kommo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5 (25,834) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-kommo) ##### Categories on G2 [ CRM ](https://www.g2.com/categories/crm) ##### Explore More [ Best account orchestration solution for boosting sales ](https://www.g2.com/discussions/best-account-orchestration-solutions-for-boosting-sales-performance)[ Affordable fleet management software for new businesses ](https://www.g2.com/discussions/affordable-fleet-management-software-for-new-businesses)[ What is the best employee engagement software? ](https://www.g2.com/discussions/what-is-the-best-employee-engagement-software) [ Trusted EOR software for freelance app development business ](https://www.g2.com/discussions/trusted-eor-software-for-freelance-app-development-business)[ Top tools for tracking email opens and link clicks ](https://www.g2.com/discussions/what-are-the-top-tools-for-tracking-email-opens-and-link-clicks)[ Pros and Cons Details ](https://www.g2.com/products/kommo/reviews?qs=pros-and-cons) Show More [ Best account orchestration solution for boosting sales ](https://www.g2.com/discussions/best-account-orchestration-solutions-for-boosting-sales-performance)[ Affordable fleet management software for new businesses ](https://www.g2.com/discussions/affordable-fleet-management-software-for-new-businesses)[ What is the best employee engagement software? ](https://www.g2.com/discussions/what-is-the-best-employee-engagement-software) [ Trusted EOR software for freelance app development business ](https://www.g2.com/discussions/trusted-eor-software-for-freelance-app-development-business)[ Top tools for tracking email opens and link clicks ](https://www.g2.com/discussions/what-are-the-top-tools-for-tracking-email-opens-and-link-clicks)[ Pros and Cons Details ](https://www.g2.com/products/kommo/reviews?qs=pros-and-cons)