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Compare Klaviyo and Symplify Communication 
Featured Products
At a Glance
Market Segments
Small-Business (81.2% of reviews)
Mid-Market (43.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Klaviyo
Star Rating
(1,142)4.6 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about KlaviyoSymplify Communication
Star Rating
(33)4.4 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Symplify CommunicationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Klaviyo excels in user satisfaction, boasting a significantly higher overall score compared to Symplify Communication. Users appreciate its easy integration with various marketplaces and the intuitive setup process, making it a preferred choice for small businesses.
- Users say that Klaviyo's email template builder is particularly user-friendly, with many highlighting the rich segmentation options and the ability to easily schedule campaigns and conduct A/B testing. This flexibility is often contrasted with Symplify's simpler interface, which, while functional, may not offer the same depth of features.
- According to verified reviews, Symplify Communication shines in its customer support, receiving high praise for personal assistance and quick response times. Users have noted that the support team is proactive in helping them maximize the platform's capabilities, which can be a significant advantage for teams needing guidance.
- Reviewers mention that while Klaviyo has a more robust feature set, Symplify offers a simple user experience that is easy for all team members to navigate. This simplicity can be beneficial for companies looking for a straightforward solution without the complexity of advanced features.
- Users highlight that Klaviyo's ongoing evolution and updates keep the platform relevant and effective, with many noting that it is not a stagnant program. In contrast, some Symplify users feel that while the platform is effective, it may not evolve as rapidly to meet changing market needs.
- G2 reviewers indicate that Klaviyo's overall performance in areas like automated email responses and dynamic segmentation is superior, making it a powerful tool for marketers. However, Symplify's strengths in lead nurturing and CRM integration are noteworthy for mid-market companies looking for tailored solutions.
Pricing
Entry-Level Pricing
Klaviyo
No pricing availableSymplify Communication
No pricing availableFree Trial
Klaviyo
Free Trial is available
Symplify Communication
No trial information availableRatings
Meets Requirements
9.0
872
8.6
24
Ease of Use
8.7
877
8.3
25
Ease of Setup
8.5
530
7.8
9
Ease of Admin
8.9
483
8.3
8
Quality of Support
8.4
832
9.3
25
Has the product been a good partner in doing business?
9.0
486
9.3
9
Product Direction (% positive)
9.0
821
9.4
21
Features by Category
Email Marketing
9.0
518
|
Verified
9.5
13
|
Verified
9.2
508
|
Verified
9.2
13
|
Verified
8.9
492
|
Verified
9.5
13
|
Verified
8.9
454
|
Verified
9.2
11
|
Verified
Online Marketing
7.8
372
|
Verified
9.0
8
|
Verified
8.3
397
|
Verified
9.2
8
|
Verified
8.7
426
|
Verified
9.1
9
|
Verified
8.7
442
8.7
9
|
Verified
8.2
249
8.9
6
Lead Management
8.5
344
9.6
8
|
Verified
8.4
271
9.2
10
|
Verified
9.0
462
|
Verified
8.6
12
|
Verified
7.8
218
9.7
5
|
Verified
8.5
352
|
Verified
9.2
6
|
Verified
8.5
393
|
Verified
9.3
5
|
Verified
8.4
332
|
Verified
8.9
6
|
Verified
8.2
282
|
Verified
9.5
7
|
Verified
Campaign Management
8.7
347
|
Verified
9.7
6
|
Verified
8.0
199
Not enough data
8.1
289
|
Verified
9.7
5
|
Verified
7.6
199
Not enough data
Social
Feature Not Available
Not enough data
7.8
196
Not enough data
7.8
189
Not enough data
7.5
184
9.7
5
|
Verified
7.8
259
|
Verified
Not enough data
Reporting & Analytics
8.5
465
|
Verified
9.6
12
|
Verified
8.3
415
|
Verified
9.6
8
|
Verified
8.3
424
|
Verified
9.0
5
|
Verified
8.4
436
|
Verified
Not enough data
7.6
201
Not enough data
Platform
8.5
323
|
Verified
Not enough data
8.7
304
|
Verified
Not enough data
8.9
314
|
Verified
Not enough data
8.3
208
|
Verified
Not enough data
7.8
194
|
Verified
Not enough data
8.8
315
|
Verified
Not enough data
8.0
160
Not enough data
Agentic AI - Marketing Automation
7.0
26
Not enough data
7.0
25
Not enough data
7.4
24
Not enough data
7.1
24
Not enough data
6.9
25
Not enough data
7.4
26
Not enough data
Integration
8.4
317
|
Verified
Not enough data
8.5
311
|
Verified
Not enough data
8.4
261
|
Verified
Not enough data
Messenger
7.4
13
Not enough data
6.4
13
Not enough data
6.3
13
Not enough data
6.0
12
Not enough data
Channels
6.1
12
Not enough data
7.2
13
Not enough data
6.3
13
Not enough data
6.0
12
Not enough data
6.7
12
Not enough data
Customers
8.2
13
Not enough data
7.6
13
Not enough data
7.1
12
Not enough data
6.7
12
Not enough data
7.1
12
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
8.2
28
Not enough data
8.5
28
Not enough data
8.2
29
Not enough data
8.4
29
Not enough data
Tracking
8.2
26
Not enough data
7.8
27
Not enough data
8.8
30
Not enough data
8.6
28
Not enough data
8.5
27
Not enough data
Reporting
9.0
29
Not enough data
8.7
28
Not enough data
8.6
28
Not enough data
8.4
27
Not enough data
Agentic AI - Email Deliverability
8.2
14
Not enough data
8.1
15
Not enough data
8.0
14
Not enough data
7.3
14
Not enough data
8.0
14
Not enough data
Campaigns
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
Not enough data
Not enough data
9.3
7
Not enough data
9.4
6
Analytics
Not enough data
9.3
7
Not enough data
9.0
7
Optimization
Not enough data
9.8
7
Not enough data
9.0
8
Not enough data
9.0
5
Not enough data
8.3
6
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.5
425
|
Verified
8.8
7
|
Verified
Feature Not Available
8.1
6
8.4
348
|
Verified
Not enough data
8.8
256
Not enough data
Edit
8.4
354
|
Verified
Not enough data
8.8
416
|
Verified
8.3
6
|
Verified
8.3
332
|
Verified
Feature Not Available
Logistics
8.7
419
|
Verified
9.2
6
|
Verified
7.9
340
|
Verified
7.8
6
|
Verified
8.8
394
|
Verified
7.8
6
|
Verified
8.4
195
Not enough data
Generative AI
7.5
64
Not enough data
7.4
51
Not enough data
Agentic AI - Email Template Builder
6.4
19
Not enough data
7.0
19
Not enough data
Text Messaging
8.6
138
Not enough data
8.0
100
Not enough data
8.8
133
|
Verified
Not enough data
8.3
116
|
Verified
Not enough data
8.7
125
|
Verified
Not enough data
8.5
107
Not enough data
8.8
130
|
Verified
Not enough data
8.6
53
Not enough data
SMS Platform
8.6
135
|
Verified
Not enough data
8.9
133
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
62
Not enough data
8.8
112
|
Verified
Not enough data
Agentic AI - SMS Marketing
6.8
11
Not enough data
6.7
10
Not enough data
6.8
10
Not enough data
6.7
10
Not enough data
6.8
10
Not enough data
7.0
10
Not enough data
Data Sourcing
8.4
76
Not enough data
8.3
68
Not enough data
8.5
96
Not enough data
8.5
91
Not enough data
Intelligence
8.6
105
Not enough data
8.1
73
Not enough data
8.0
68
Not enough data
Design and Customization
8.8
20
Not enough data
8.7
21
Not enough data
9.0
21
Not enough data
8.9
21
Not enough data
Campaigns
8.7
22
Not enough data
8.8
20
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
Integrations
9.0
21
Not enough data
8.0
18
Not enough data
8.9
21
Not enough data
8.4
19
Not enough data
Generative AI
7.5
20
Not enough data
Agentic AI - Vulnerability Scanner
6.8
10
Not enough data
7.5
10
Not enough data
Platform Basics
9.2
14
10.0
5
|
Verified
8.8
14
9.0
5
|
Verified
Platform Data
8.4
15
8.3
5
|
Verified
8.2
14
9.0
5
|
Verified
8.7
14
9.3
5
|
Verified
8.3
13
Not enough data
Platform Additional Functionality
8.3
15
Not enough data
9.1
13
9.0
5
|
Verified
8.3
14
Not enough data
Agentic AI - Customer Journey Analytics
6.0
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
6.9
6
Not enough data
Collection
6.9
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
7.2
6
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
9.4
6
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Use Cases
9.8
7
Not enough data
8.9
6
Not enough data
9.7
5
Not enough data
Administration
9.3
7
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Display Options
8.6
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
7.7
5
Not enough data
Generative AI
7.8
6
Not enough data
Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
6.9
14
Not enough data
7.0
14
Not enough data
6.9
15
Not enough data
6.8
14
Not enough data
6.3
14
Not enough data
7.2
15
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Marketing Operations
8.2
16
Not enough data
8.3
17
Not enough data
8.5
17
Not enough data
8.8
16
Not enough data
7.1
15
Not enough data
7.4
14
Not enough data
Campaign Activity
7.9
17
Not enough data
8.3
18
Not enough data
8.0
16
Not enough data
7.3
16
Not enough data
8.0
16
Not enough data
8.0
15
Not enough data
Agentic AI - Marketing Analytics
7.6
7
Not enough data
7.6
7
Not enough data
7.9
8
Not enough data
Categories
Categories
Shared Categories
Klaviyo and Symplify Communication are categorized as Email Template Builder, Customer Journey Analytics, and Marketing Automation
Reviews
Reviewers' Company Size
Klaviyo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symplify Communication
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.2%
Marketing and Advertising
12.6%
Apparel & Fashion
12.6%
Consumer Goods
12.1%
Health, Wellness and Fitness
7.4%
Other
36.1%
Publishing
9.4%
Media Production
9.4%
Veterinary
6.3%
Pharmaceuticals
6.3%
Online Media
6.3%
Other
62.5%
Alternatives
Discussions
how can i know the language for my clients
3 Comments
AJ
You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick...Read more
What is UTM tracking Klaviyo?
3 Comments
CC
You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated.Read more
Are their pre-built flows available?
2 Comments
AJ
You can set up any combination of new flows and even run split tests on those in a flow. They also have video tutorials to do this.Read more
Symplify Communication has no discussions with answers
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