# Symplify Communication Reviews **Vendor:** Symplify **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 34 ## About Symplify Communication Symplify Communication is an enterprise messaging personalization, multichannel, and marketing automation platform, renowned and appreciated by over 600 global customers in entertainment, iGaming, and e-commerce for its elegance and ease of use. The product was designed for the user first to solve the issues that often plague messaging platforms; they can be complicated and challenging to use and implement. Symplify Communications provide you: - Conversion stats on demand - Onboard customer segments - One editor for eight channels - Visual heatmap - Web push - Content keeping you at the top of every SMS inbox - App Push on demand - and much more. Used by thousands, to convert billions - contact us for a free demo! ## Symplify Communication Pros & Cons **What users like:** - Users value the **clear and comprehensive analytics** of Symplify Communication, making data interpretation effortless and insightful. (1 reviews) - Users value the **clear and understandable data presentations** provided by Symplify Communication's analytics features. (1 reviews) - Users appreciate the **ease of use** of Symplify Communication, finding data presentation clear and initial setup smooth. (1 reviews) - Users find the **easy setup** of Symplify Communication to be smooth and efficient for quick implementation. (1 reviews) - Users appreciate the **clear data presentation** in Symplify Communication, finding reports easy to understand and insightful. (1 reviews) - Reporting Features (1 reviews) ## Symplify Communication Reviews ### 1. Enhances Marketing with Intuitive Analytics, Needs Forecasting Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Towhid Z. | Lead Consultant **Reviewed Date:** February 08, 2026 **What do you like best about Symplify Communication?** I appreciate the way Symplify Communication presents their data. They have various reports like heatmaps and visitor clusters, and it's all presented in an understandable way, not just gibberish reports. The initial setup was quite smooth as well. **What do you dislike about Symplify Communication?** The forecasting **What problems is Symplify Communication solving and how is that benefiting you?** I use Symplify Communication for marketing, relationship building, and forecasting sales targets with AI. It presents data like heatmaps and visitor clusters in an understandable way, not gibberish reports. ### 2. A way to better know and reach our audience! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Symplify Communication?** Symplify has allowed us to group our audiences that were previously separated and duplicated across multiple audiences. This has enabled us to better understand and connect the profiles of our readers and subscribers across different magazines. Additionally, we no longer have contact duplication across multiple lists; everything is gathered in the same place. The support offered by the team is quick and greatly appreciated. **What do you dislike about Symplify Communication?** Despite its power, the platform requires a little more time to be 100% autonomous. **What problems is Symplify Communication solving and how is that benefiting you?** Allows us to know which newsletter / print magazine / digital magazine a person is subscribed to, using a unique identifier. Allows us to own our database. ### 3. Power of the tool **Rating:** 4.0/5.0 stars **Reviewed by:** Cynthia Q. | Digital Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Symplify Communication?** Power of the platform. Multiple features. Data centralization, segmentation, personalization of communications. Responsive and helpful customer support. **What do you dislike about Symplify Communication?** Taming a platform as feature-rich as this requires a little time for adaptation and learning. Customer support and video tutorials really help to become operational. **What problems is Symplify Communication solving and how is that benefiting you?** it is our tool for sending newsletters and centralizing newsletter subscribers and partners. ### 4. Yes, the platform is easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Symplify Communication?** It is quick to create a newsletter from the templates created beforehand. **What do you dislike about Symplify Communication?** I don't find its interface straightforward. You need to know the steps to follow to use it effectively. **What problems is Symplify Communication solving and how is that benefiting you?** Symplify allows you to acquire new newsletter subscribers in an automated way. ### 5. Service are best competitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Symplify Communication?** All services are good on the sport service and good communication with customer and give fast service about mobilty and good always better to use for the customer **What do you dislike about Symplify Communication?** All are good not to update but its compitive service and about update about service part improve all the data base on the company and give all services fast and very easy solution **Recommendations to others considering Symplify Communication:** Yes **What problems is Symplify Communication solving and how is that benefiting you?** All is good and very fast service ### 6. Generally a good and simple tool with fast support. **Rating:** 3.5/5.0 stars **Reviewed by:** Helena E. | Marknadskommunikatör, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Symplify Communication?** Easy to get started. Good management with flexible boilerplates. Easy to make adjustments for the account. Good function for segment management and testing. Good search functions. **What do you dislike about Symplify Communication?** Missing relational database to enrich info. Sometimes it hangs and then not all changes are saved, feels a bit buggy. Difficult to troubleshoot and understand when someone hasn't received a dispatch. **What problems is Symplify Communication solving and how is that benefiting you?** We make large mailings without any problem. It is a simple and fast tool. The tool allows for creative creation. ### 7. Communication and Marketing Advisor **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about Symplify Communication?** All the available options are interesting, but since there are so many and sometimes not quite intuitive. It's a shame, because better ergonomics would allow them to be used more. **What do you dislike about Symplify Communication?** The complexity of the options and the limited possibilities for list segmentation do not allow for as much personalization of the mailings. **What problems is Symplify Communication solving and how is that benefiting you?** I really like the Wizard option that allows you to retrieve parts of past emails, it's very practical! **Official Response from Julie Nadon:** > Thank you for your comment! Indeed, there are many possibilities and options at your disposal. That is why our customer success team is here to help you translate your strategies into the platform. Symplify communication allows you to transform your dreams into real action in your relationship marketing. ### 8. The Ultimate Communication Suite for our Group **Rating:** 5.0/5.0 stars **Reviewed by:** Christen A. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2021 **What do you like best about Symplify Communication?** Simplify is in my option one of the best MarTech Company that delivers a complete Communication Suite. The company significantly contributing to the success and growth of our business and I'm extremely happy with their insight to the industry and the excellent service they deliver to us as a client. **What do you dislike about Symplify Communication?** The only thing that I would like to have improved is the segmentation tool that sometimes crash when you have very advanced calculations but this is a minor issue **Recommendations to others considering Symplify Communication:** Start small scale and learn the system before full deployment. It has some many smart features that probably will be very helpful for your business **What problems is Symplify Communication solving and how is that benefiting you?** Symplify´s Communication Suite is our primary tool for all our email, sms marketing. We have approximately 200 million send-outs through Simplify on a yearly basis. **Official Response from Paul Crisp:** > Thanks for your review Christen! I will have your account manager reach out re: segmentation engine. Many thanks again. ### 9. Marketing automation at its best - Symplify Journey **Rating:** 4.5/5.0 stars **Reviewed by:** Sheida H. | Head of Consumer Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2021 **What do you like best about Symplify Communication?** A great multichannel communication platform between marketers and customers. Even thou I come from a very complex business, with customers connected to different airlines and/or tour operators, Symplify has made it simple and convenient to use with the help of skins and boilerplates. I am also extremely happy with the excellent service provided whenever we need it. **What do you dislike about Symplify Communication?** There is only one thing that comes to mind and that is it doesn’t support videos in newsletters. **What problems is Symplify Communication solving and how is that benefiting you?** We provide personalized and targeted offers for our customers using Symplify for all our emails and SMS. Using the Symplify Journey A/B testing helps us optimize our offers. **Official Response from Lalena Durrieu:** > Thank you very much for your comments. Also, please know that our platform is continuously updated and if the option to add videos in the newsletters is available, we will be sure to let you know. The Symplify team thanks you. ### 10. Very easy to use with a lot of nice features **Rating:** 4.5/5.0 stars **Reviewed by:** Anneli H. | Manager Commercial IT, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2021 **What do you like best about Symplify Communication?** Symplify offers a platform that is very easy to use for everyone in the company. The UX is simple but still offers a lot of functionality. Such as A/B testing that alloes you to find the best version of your content. Creating segments is easily done and including several different segments in one send-out works nicely. Building the emails with drag& drop functionality makes It easy to create personalized content for each recipient. **What do you dislike about Symplify Communication?** and improvement wold be an easier integration with corporate type fonts **What problems is Symplify Communication solving and how is that benefiting you?** Due to the simple UX. everyone can use the platform regardless previous experience with communication tools. **Official Response from Lalena Durrieu:** > Thanks again for your feedback. If you wish to customize your communications, our team is always available to discuss your projects and answer your questions. The Symplify team thanks you. ### 11. Excellent business partner **Rating:** 5.0/5.0 stars **Reviewed by:** Ariane A. | Administrative Coordinator in Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2021 **What do you like best about Symplify Communication?** The availability and flexibility of the team. We sometimes have to work on situations where time is of the essence, and I know I can always count on Simplify to respond quickly. Additionally, the work is always well done and within the appropriate deadlines. I also appreciate the open-mindedness and collaboration to find solutions when a problem arises. **What do you dislike about Symplify Communication?** There is nothing that comes to mind. As my colleague Jolaine mentioned last year, some tasks seem expensive but we do not know the process behind it all. **What problems is Symplify Communication solving and how is that benefiting you?** It helps to understand our process in a more global way. We need Simplify to function well. **Official Response from Lalena Durrieu:** > Thank you very much for your comments. Each client is unique. We have several steps to rigorously follow so that your projects are delivered according to your requests. Our mission is to ensure a high quality of service for you. The Symplify team thanks you. ### 12. The possibilities are limitless with the combination of email-SMS-Web push channels! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2020 **What do you like best about Symplify Communication?** I love being able to have everything in one place, a list for all my subscribers, clients, and collaborators. The segmentation tool is really comprehensive and efficient, allowing us to combine various data from both behavioral and purchase data. The automated customer journey with the journey module is amazing! **What do you dislike about Symplify Communication?** There is nothing I don't like about Simplify. When I search "how to" on the platform, you can count on the customer service team and support to help us! **Recommendations to others considering Symplify Communication:** It's a flexible solution! We started with the email module and added features according to our needs. **What problems is Symplify Communication solving and how is that benefiting you?** We have several sources for our data: e-commerce site, CRM, and our subscription forms for our communications. Symplify was able to advise us, guide us, and support us with API connections. In our case, complex things became simple. Everything is automated, even the data return to our CRM. ### 13. Much like your favorite rucksack, Symplify's exterior hides a robust system that's easy to dig into. **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2020 **What do you like best about Symplify Communication?** The 'skins' and 'boilerplates' section and their integration with project folders. Whilst oddly named, this section is by far one of the best template management and editing features I have used. Thanks to how convenient it is after set up, we no longer need to jump into hundreds of onboarding emails to make changes and amendments. The template editor itself is quite robust but you wouldn't think that on first glance as they do a great job at keeping it simple - but believe me when I say there is a lot to dig into for those who like to squeeze every last drop out of this product. **What do you dislike about Symplify Communication?** The permission groups and user account section could use an overhaul. Presently there's a lot of features which require setting an agent as an admin in order to be able to use key areas of the product. I'd like for a better user management system overall as in this one area I am reliant on a lot of manual work to maintain our user access. There's a lot to be desired in this section of the product but I am confident they'll get around to it soon. **What problems is Symplify Communication solving and how is that benefiting you?** We've gone all in with Symplify and have just under a 100 employees actively using the product on a daily basis. It's helped us greatly cut down the time it takes to get our marketing written, proof read, tested and delivered to our customer inboxes. We're constantly working alongside Symplify to squeeze more out of it's Journey planner, further integrating it with our in-house tools. We're still solving some kinks out however I am fully confident we'll resolve these challenges in due course. I'd say overall I am very satisfied with the product and would highly recommend. ### 14. The perfect balance between personal and professional ✨ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2021 **What do you like best about Symplify Communication?** The personal assistance and professional guidance on how to get up and running and use the tool to its full capacity. **What do you dislike about Symplify Communication?** The survey feature could benefit from a UX update **Recommendations to others considering Symplify Communication:** If you are not just looking for a tool but also a partner Symplify is perfect for you **What problems is Symplify Communication solving and how is that benefiting you?** Building segments, customizing content, and sending out communication to our users. **Official Response from Lalena Durrieu:** > Thank you again for your comments. Our platform is continuously updated. Please feel free to ask our team of experts to help you get the best out of our solution. The Symplify team thanks you. ### 15. Precise application for marketing automation and messaging personalization. **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia L. | Senior Specialist Candidate Consultant (CertRP) , Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2020 **What do you like best about Symplify Communication?** Symplify communication is an enterprise application for communication, multichannel, and market automation. It is a very simple application for broadcasting and meditation. Symplify communication is a voice and tool for media and business. Skills pages are a full guide with simple step by step video instructions on every step. A good application for storing all documents and well-established communication for clients, Market trends, and improved productivity are never hidden from him and convenience can make it better than anything else. Without prior CRM, is very easy to learn technical or HTML knowledge. It is a great UX with logical steps and easy to find everything. **What do you dislike about Symplify Communication?** It has one main issue that it does not support videos in the broadcasting and it cannot backup applications when it is offline, it only backup data when you have secured internet connections and it also does not has a free trial. **What problems is Symplify Communication solving and how is that benefiting you?** Our overall experience is quite good with this application but we want if they also support videos in broadcasting then it would be a better application but it is a good and useful application. Once established in the system, no one can deny its powerful effects. It covers everything from sports, news, and social media to business relationships. ### 16. A simple tool to meditate and entertain in broadcasting. **Rating:** 4.5/5.0 stars **Reviewed by:** Nathalie Z. | Retail Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2020 **What do you like best about Symplify Communication?** Symplify is a sound and entertain tool for media and business functions. Once established in a system nobody can deny its powerful effects. It holds all the media moves from sports, news, and social media to business relations. What cannot be done by this smart application? A good storage box of all documents and well-established communicator to the clients. Market trends and improvements in production are never hidden from it and simplify can do it better than some other thing. **What do you dislike about Symplify Communication?** This diligence accepts a wide scope of benefits every social action is dependent on it, but one thing that is not a large issue is it doesn’t support video in broadcasting so I believe the owner can solve this problem by further promoting this software. This application is backed up online its offline version is not useable. If I can ensure its free trial, they can’t have enough of its useful effects. **What problems is Symplify Communication solving and how is that benefiting you?** I’m melting down our business and I’m more than glad to accept that this application is a boon for me. It takes charge of my business dealing as well as add up the catchy graphics to my email and provide the raw information for my report. It informs me about new tendencies and how to communicate with my customers. It does not simply provide me special customized email templates also graphics are unbelievable to use. An awesome application to dig with. ### 17. Symplify tool is for the media and interventions to put across. **Rating:** 4.5/5.0 stars **Reviewed by:** Andy J. | Marketing Event Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2020 **What do you like best about Symplify Communication?** If I say this tool is a big package for all media industries for entertainment, sports and newspaper then it will not wrong. A great way of communication between marketers and customers. It’s a sort of tough software to install, but when it’s done nobody can break it from its illusion. It’s gentle to use and one would love to use its application when seeing its broadcasting effects. Compilation and selling still further promotion is never easy before. **What do you dislike about Symplify Communication?** Although helpful in many ways but this application can’t support videos in newsletters so there should be mingling for better results. Secondly, its random feature sometimes creates a problem and I compel to think there might be some fault in function. Overall a sound variety in the entertainment industry for proper support and overviews. **What problems is Symplify Communication solving and how is that benefiting you?** Someone recommended me symplify as a tool to monitor my all programs including email supervision. I employ this application to take in new ideas and customers are happy with my introductions. I can add graphic effects to the newsletter for better response and my prospects are higher whenever I pass through its features. What a respectable thing for communication and supply. ### 18. The best Marketing automation and CRM tool available **Rating:** 5.0/5.0 stars **Reviewed by:** Malou N. | Head of CRM @ Megalotto , Gambling & Casinos, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2019 **What do you like best about Symplify Communication?** I have previously used Silverpop, Sendgrid, Salesforce and Selligent. They all were great, but lacked the ease-of-use and UX part that Symplify really has nailed down. Symplify has made it possible to manage full customer lifecycles and marketing automation without the need for big CRM teams. Very simple to learn without any prior crm, technical or html knowledge. Great UX with logical steps and everything easy to find. The Expertise pages give full guidance on everything with simple step-by-step and video instructions. The Symplify Email editor is by far the best, you can drag and drop and build a beautiful email in just minutes. **What do you dislike about Symplify Communication?** There is nothing I dislike with Symplify. **What problems is Symplify Communication solving and how is that benefiting you?** In Gaming there is a lot of movement within teams, constant promotions and new junior executives starting. With Symplify I have solved the problem of having to constantly train and onboard new executives in the use of complex crm tools. With Symplify they learn quickly and can jump straight in. I had a girl starting in my team with no previous crm knowledge at all and she was building emails, segments and automations in just a few days! ### 19. Symplifi is really friendly and the owners are really helpful. **Rating:** 4.0/5.0 stars **Reviewed by:** Mélinda L. | Spécialiste de contenu e-commerce, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2019 **What do you like best about Symplify Communication?** I like to create new templates with the help of the owner of our account. **What do you dislike about Symplify Communication?** The looking of the platform. It's really Gray and because of this it's look like old school, but performant. **What problems is Symplify Communication solving and how is that benefiting you?** The only problems i see with this is we don't have a lot of ''template''. If we want something, we have to ask the developer to create it. For example a 4 columns or a big picture with a 2 separation at his right. If we forget this part, Symplify is really stable. I always have a good service, fast and clear. The dashboard is perfect and clear. Also, i never had a ''send'' error or a default when i build a newsletter. ### 20. Availability and flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Jolaine C. | Coordonnatrice | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Symplify Communication?** We have an uncommon and somewhat complex business model. Many new projects and plenty of ideas! Symplify is open and creative to our great projects. Always in solution mode. Summarizes the projects well and in a detailed manner. **What do you dislike about Symplify Communication?** I sometimes feel that certain tasks are costly (surely more complex than I think) **What problems is Symplify Communication solving and how is that benefiting you?** Help to understand the general process that was unknown to me. Nothing we do could be done without Symplify. ### 21. Very satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Alexa D. | Directrice Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Symplify Communication?** The quality of monitoring, availability, and support. Proactive approach. Organization. Always seeking solutions to overcome obstacles and find alternatives. Cutting-edge expertise and creativity to continuously improve the customer experience and journey. **What do you dislike about Symplify Communication?** I have no negative points to give about Symplify. **What problems is Symplify Communication solving and how is that benefiting you?** Symplify supports us daily in improving our customer communications. From the basic idea to deployment, then always with an analysis of the results, followed by recommendations. ### 22. New user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Symplify Communication?** I like the structure of each template, the ability to include multiple links, and the test option. This gives us a good preview before sending it. **What do you dislike about Symplify Communication?** I don't like the way we have to update a single email. Our context (several stores that change numbers if they are sold) takes a lot of time to do this. Another thing, the colors are difficult to change if we copy an example from a previously sent newsletter. Last thing, I would have liked to have a notebook with the basic concepts or video capsules to learn this. I received the recorded videos from the person who held my position before, but it would be better if we could start from scratch with some basic training. **What problems is Symplify Communication solving and how is that benefiting you?** Soon, I will make an updated list with all the stores. I will do the proper segmentation to have more newsletter consultations. ### 23. Very complete platform once you learn to use it **Rating:** 4.0/5.0 stars **Reviewed by:** Laurane T. | Digital Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Symplify Communication?** I like the fact that there are a great number of options to make and send newsletter. Patterns are nicely built up and you can navigate through them easily and add elements (paragraphs, images, titles..). Symplify's team is very reactive and will always provide help when needed. **What do you dislike about Symplify Communication?** The platform design could be improved so that it facilitates UX. Also, it is a shame that we do not have more choices regarding typos. Finally, could we be able to create recipients lists ourselves ? **What problems is Symplify Communication solving and how is that benefiting you?** A huge benefit is being able to create segments so that we can sort out recipients and produce tergeted content. The number of filters for segments is quite interesting. ### 24. I strongly recommend **Rating:** 4.5/5.0 stars **Reviewed by:** Florence G. | Coordonnatrice marketing-fidélisation, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Symplify Communication?** Working alongside the Symplify team allows for efficient management of a large database by constantly updating it. Better segment the different target audiences to personalize our communications. The team is friendly, efficient, and professional. **What do you dislike about Symplify Communication?** I have nothing negative to mention, only positive things. **What problems is Symplify Communication solving and how is that benefiting you?** It is very simple to use Symplify and the personalized service is greatly appreciated. Database management was a problem before, now Symplify helps us enormously. Send personalized emails to our customer segments with a current design. ### 25. Experience Simplify **Rating:** 4.5/5.0 stars **Reviewed by:** Corinne C. | Coordonnatrice marketing, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Symplify Communication?** The platform is easy and clear to use. **What do you dislike about Symplify Communication?** There are limits to what we can analyze. It would be good to easily know from which region the clicks originate. **What problems is Symplify Communication solving and how is that benefiting you?** Send newsletters easily and analyze the results. ### 26. My experience with Symplify it's pretty good because the software is easy to use. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2019 **What do you like best about Symplify Communication?** The easy interface and all the report section. The information is also easy to use. Love the Step by Step email creation section. **What do you dislike about Symplify Communication?** The recipients list to manage. If it's not well organize and updated frequently, the filter mode is pretty difficult to use efficently. **What problems is Symplify Communication solving and how is that benefiting you?** Campaign reach, contest reach. For our contest, it's give us more participants when we send a contest Newsletters. It contribute directly into the % of participation. ### 27. A platform to have for every business! **Rating:** 4.5/5.0 stars **Reviewed by:** Audrey D. | Chargée de projets marketing, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Symplify Communication?** I have a very good experience with Symplify, this user-friendly platform meets our needs very well. We always receive good and fast service when we have questions or if we encounter a small difficulty. **What do you dislike about Symplify Communication?** We receive a lot of emails when we want to approve an epush. **What problems is Symplify Communication solving and how is that benefiting you?** This allows us to reach several people during new contests or offers with partners. ### 28. Easy & user-friendly e-newsletter scheduling! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Symplify Communication?** Symplify is great for creating, scheduling, and delivering company e-newsletters to mass audiences. As a freelancer, I'm very fortunate to be able to use this program. **What do you dislike about Symplify Communication?** Nothing really! Any issues I have, customer service does a fantastic job helping me quickly and efficiently. **What problems is Symplify Communication solving and how is that benefiting you?** It's a great way to get our information out to a wide audience. ### 29. Symplify, a long-term partner **Rating:** 5.0/5.0 stars **Reviewed by:** Jérémie G. | Développement des affaires, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Symplify Communication?** The Symplify team is always available to support us in our projects and offers a lot of added value. **What do you dislike about Symplify Communication?** We have been working together for several years, we have found our rhythm and our own processes. **What problems is Symplify Communication solving and how is that benefiting you?** Offer the relational aspect (email) to our clients. ### 30. A powerful ally for personalizing customer relationships **Rating:** 5.0/5.0 stars **Reviewed by:** Mathieu V. | Marketing and Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Symplify Communication?** Powerful tool allowing effective and multi-channel relationship personalization Ease of integration with other systems Very responsive support team **What do you dislike about Symplify Communication?** Getting started may seem complicated and requires a slight training phase. **What problems is Symplify Communication solving and how is that benefiting you?** Simplify has allowed us to automate our relationship marketing ### 31. using the data base on a weekly basis for informing our member and non member of our events **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Symplify Communication?** The simplicity of using the data base and the possibility targeting our events participants **What do you dislike about Symplify Communication?** Their is nothing to dislike on this plateforme **What problems is Symplify Communication solving and how is that benefiting you?** We simplified the automated sending of e mails and better segmented the information on our data based ### 32. An easy-to-use tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Philanthropy | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Symplify Communication?** Simplify allows me to create newsletters and mass emails easily and in a short amount of time. It also allows me to track the behavior of recipients with fairly comprehensive reports and statistics. **What do you dislike about Symplify Communication?** When you want to go further and personalize your emails, Simplify can be tricky. Especially when you are not familiar with HTML. **What problems is Symplify Communication solving and how is that benefiting you?** Contact precise segmentations easily and quickly. ### 33. Our experience with Symplify **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2019 **What do you like best about Symplify Communication?** The platform is very user-friendly. There are several features in Symplify that we did not have in our other marketing automation tools. **What do you dislike about Symplify Communication?** The integration to our Sugar CRM was complicated and there are still some updates to make but we are satisfied with the results. **What problems is Symplify Communication solving and how is that benefiting you?** Our open rate has increased by 10% compared to our old tool. It's also much easier to create newsletters and segment them with the right audiences. ### 34. Intuitive, easy to use email software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2019 **What do you like best about Symplify Communication?** It's extremely user friendly! Very intuitive interface. **What do you dislike about Symplify Communication?** It would be great to have an offline client. Web is great but offline would make it perfect. **What problems is Symplify Communication solving and how is that benefiting you?** List management especially with RSS content is so much easier! ## Symplify Communication Discussions - [What is communication tool?](https://www.g2.com/discussions/what-is-communication-tool) - [What are the main tools of communication?](https://www.g2.com/discussions/what-are-the-main-tools-of-communication) - [What are some examples of communication software?](https://www.g2.com/discussions/what-are-some-examples-of-communication-software) - [What are the functions of communication software?](https://www.g2.com/discussions/what-are-the-functions-of-communication-software) - [Nik a ajakman a abajka w a a s](https://www.g2.com/discussions/nik-a-ajakman-a-abajka-w-a-a-s) - 1 upvote - [View Symplify Communication pricing details and edition comparison](https://www.g2.com/products/symplify-communication/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+14%3A39%3A03+-0500&secure%5Bsession_id%5D=ce5c14ef-1493-4445-aaa6-130311ae715c&secure%5Btoken%5D=e774b49202b4a9cbb31fb78459b6b911807e784bca7a76a728c9352716541b2f&format=llm_user) ## Symplify Communication Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Platform Basics** - Dynamic Segmentation - Journey Optimization **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analytics** - Campaign Performance - Audience Insights **Edit** - Pre-Made - Build **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Logistics** - Analytics - Issues - Integrations - Shareable Link **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Symplify Communication Alternatives - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,063 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,656 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,300 reviews)