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Symplify Communication

By Symplify

4.4 out of 5 stars

How would you rate your experience with Symplify Communication?

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Symplify Communication Reviews & Product Details

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Averages based on real user reviews.

Perceived Cost

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Symplify Communication Media

Symplify Communication Demo - Customer Journey
How our customer journey logic is set up and structured
Symplify Communication Demo - Main Navigation
How our marketing modules are set up. Notice the simplicity and clean design!
Symplify Communication Demo - The segmentation engine
A view of how we handle and manage segments.
Symplify Communication Demo - Report view
How our dashboards are set up to capture critical data
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Symplify Communication Reviews (33)

Reviews

Symplify Communication Reviews (33)

4.4
33 reviews

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Verified User in Online Media
AO
Small-Business (50 or fewer emp.)
"A way to better know and reach our audience!"
What do you like best about Symplify Communication?

Symplify has allowed us to group our audiences that were previously separated and duplicated across multiple audiences. This has enabled us to better understand and connect the profiles of our readers and subscribers across different magazines. Additionally, we no longer have contact duplication across multiple lists; everything is gathered in the same place. The support offered by the team is quick and greatly appreciated. Review collected by and hosted on G2.com.

What do you dislike about Symplify Communication?

Despite its power, the platform requires a little more time to be 100% autonomous. Review collected by and hosted on G2.com.

Cynthia Q.
CQ
Digital Director
Small-Business (50 or fewer emp.)
"Power of the tool"
What do you like best about Symplify Communication?

Power of the platform. Multiple features. Data centralization, segmentation, personalization of communications. Responsive and helpful customer support. Review collected by and hosted on G2.com.

What do you dislike about Symplify Communication?

Taming a platform as feature-rich as this requires a little time for adaptation and learning. Customer support and video tutorials really help to become operational. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Small-Business (50 or fewer emp.)
"Yes, the platform is easy to use."
What do you like best about Symplify Communication?

It is quick to create a newsletter from the templates created beforehand. Review collected by and hosted on G2.com.

What do you dislike about Symplify Communication?

I don't find its interface straightforward. You need to know the steps to follow to use it effectively. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Enterprise (> 1000 emp.)
"Service are best competitive"
What do you like best about Symplify Communication?

All services are good on the sport service and good communication with customer and give fast service about mobilty and good always better to use for the customer Review collected by and hosted on G2.com.

What do you dislike about Symplify Communication?

All are good not to update but its compitive service and about update about service part improve all the data base on the company and give all services fast and very easy solution Review collected by and hosted on G2.com.

HE
Marknadskommunikatör
Enterprise (> 1000 emp.)
"Generally a good and simple tool with fast support."
What do you like best about Symplify Communication?

Easy to get started. Good management with flexible boilerplates. Easy to make adjustments for the account. Good function for segment management and testing. Good search functions. Review collected by and hosted on G2.com.

What do you dislike about Symplify Communication?

Missing relational database to enrich info. Sometimes it hangs and then not all changes are saved, feels a bit buggy. Difficult to troubleshoot and understand when someone hasn't received a dispatch. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Small-Business (50 or fewer emp.)
"Communication and Marketing Advisor"
What do you like best about Symplify Communication?

All the available options are interesting, but since there are so many and sometimes not quite intuitive. It's a shame, because better ergonomics would allow them to be used more. Review collected by and hosted on G2.com.

What do you dislike about Symplify Communication?

The complexity of the options and the limited possibilities for list segmentation do not allow for as much personalization of the mailings. Review collected by and hosted on G2.com.

Response from Julie Nadon of Symplify Communication

Thank you for your comment! Indeed, there are many possibilities and options at your disposal. That is why our customer success team is here to help you translate your strategies into the platform. Symplify communication allows you to transform your dreams into real action in your relationship marketing.

See how Symplify Communication improved
Christen A.
CA
Founder & CEO
Small-Business (50 or fewer emp.)
"The Ultimate Communication Suite for our Group"
What do you like best about Symplify Communication?

Simplify is in my option one of the best MarTech Company that delivers a complete Communication Suite. The company

significantly contributing to the success and growth of our business and I'm extremely happy with their insight to the industry and the excellent service they deliver to us as a client. Review collected by and hosted on G2.com.

What do you dislike about Symplify Communication?

The only thing that I would like to have improved is the segmentation tool that sometimes crash when you have very advanced calculations but this is a minor issue Review collected by and hosted on G2.com.

Response from Paul Crisp of Symplify Communication

Thanks for your review Christen! I will have your account manager reach out re: segmentation engine.

Many thanks again.

Sheida H.
SH
Head of Consumer Marketing
Enterprise (> 1000 emp.)
"Marketing automation at its best - Symplify Journey"
What do you like best about Symplify Communication?

A great multichannel communication platform between marketers and customers. Even thou I come from a very complex business, with customers connected to different airlines and/or tour operators, Symplify has made it simple and convenient to use with the help of skins and boilerplates.

I am also extremely happy with the excellent service provided whenever we need it. Review collected by and hosted on G2.com.

What do you dislike about Symplify Communication?

There is only one thing that comes to mind and that is it doesn’t support videos in newsletters. Review collected by and hosted on G2.com.

Response from Lalena Durrieu of Symplify Communication

Thank you very much for your comments.

Also, please know that our platform is continuously updated and if the option to add videos in the newsletters is available, we will be sure to let you know.

The Symplify team thanks you.

Anneli H.
AH
Manager Commercial IT
Mid-Market (51-1000 emp.)
"Very easy to use with a lot of nice features"
What do you like best about Symplify Communication?

Symplify offers a platform that is very easy to use for everyone in the company. The UX is simple but still offers a lot of functionality.

Such as A/B testing that alloes you to find the best version of your content. Creating segments is easily done and including several different segments in one send-out works nicely. Building the emails with drag& drop functionality makes It easy to create personalized content for each recipient. Review collected by and hosted on G2.com.

What do you dislike about Symplify Communication?

and improvement wold be an easier integration with corporate type fonts Review collected by and hosted on G2.com.

Response from Lalena Durrieu of Symplify Communication

Thanks again for your feedback.

If you wish to customize your communications, our team is always available to discuss your projects and answer your questions.

The Symplify team thanks you.

AA
Administrative Coordinator in Marketing
Small-Business (50 or fewer emp.)
"Excellent business partner"
What do you like best about Symplify Communication?

The availability and flexibility of the team. We sometimes have to work on situations where time is of the essence, and I know I can always count on Simplify to respond quickly. Additionally, the work is always well done and within the appropriate deadlines. I also appreciate the open-mindedness and collaboration to find solutions when a problem arises. Review collected by and hosted on G2.com.

What do you dislike about Symplify Communication?

There is nothing that comes to mind. As my colleague Jolaine mentioned last year, some tasks seem expensive but we do not know the process behind it all. Review collected by and hosted on G2.com.

Response from Lalena Durrieu of Symplify Communication

Thank you very much for your comments.

Each client is unique. We have several steps to rigorously follow so that your projects are delivered according to your requests. Our mission is to ensure a high quality of service for you.

The Symplify team thanks you.

Pricing

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Building and Personalizing Emails
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Manage Email Deliverability
Data Quality Management
Segmentation
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