Symplify Communication Reviews & Product Details

Symplify has allowed us to group our audiences that were previously separated and duplicated across multiple audiences. This has enabled us to better understand and connect the profiles of our readers and subscribers across different magazines. Additionally, we no longer have contact duplication across multiple lists; everything is gathered in the same place. The support offered by the team is quick and greatly appreciated. Review collected by and hosted on G2.com.

Despite its power, the platform requires a little more time to be 100% autonomous. Review collected by and hosted on G2.com.

Power of the platform. Multiple features. Data centralization, segmentation, personalization of communications. Responsive and helpful customer support. Review collected by and hosted on G2.com.

Taming a platform as feature-rich as this requires a little time for adaptation and learning. Customer support and video tutorials really help to become operational. Review collected by and hosted on G2.com.

It is quick to create a newsletter from the templates created beforehand. Review collected by and hosted on G2.com.

I don't find its interface straightforward. You need to know the steps to follow to use it effectively. Review collected by and hosted on G2.com.

All services are good on the sport service and good communication with customer and give fast service about mobilty and good always better to use for the customer Review collected by and hosted on G2.com.

All are good not to update but its compitive service and about update about service part improve all the data base on the company and give all services fast and very easy solution Review collected by and hosted on G2.com.

Easy to get started. Good management with flexible boilerplates. Easy to make adjustments for the account. Good function for segment management and testing. Good search functions. Review collected by and hosted on G2.com.

Missing relational database to enrich info. Sometimes it hangs and then not all changes are saved, feels a bit buggy. Difficult to troubleshoot and understand when someone hasn't received a dispatch. Review collected by and hosted on G2.com.

All the available options are interesting, but since there are so many and sometimes not quite intuitive. It's a shame, because better ergonomics would allow them to be used more. Review collected by and hosted on G2.com.

The complexity of the options and the limited possibilities for list segmentation do not allow for as much personalization of the mailings. Review collected by and hosted on G2.com.

Simplify is in my option one of the best MarTech Company that delivers a complete Communication Suite. The company

significantly contributing to the success and growth of our business and I'm extremely happy with their insight to the industry and the excellent service they deliver to us as a client. Review collected by and hosted on G2.com.

The only thing that I would like to have improved is the segmentation tool that sometimes crash when you have very advanced calculations but this is a minor issue Review collected by and hosted on G2.com.

A great multichannel communication platform between marketers and customers. Even thou I come from a very complex business, with customers connected to different airlines and/or tour operators, Symplify has made it simple and convenient to use with the help of skins and boilerplates.

I am also extremely happy with the excellent service provided whenever we need it. Review collected by and hosted on G2.com.

There is only one thing that comes to mind and that is it doesn’t support videos in newsletters. Review collected by and hosted on G2.com.

Symplify offers a platform that is very easy to use for everyone in the company. The UX is simple but still offers a lot of functionality.

Such as A/B testing that alloes you to find the best version of your content. Creating segments is easily done and including several different segments in one send-out works nicely. Building the emails with drag& drop functionality makes It easy to create personalized content for each recipient. Review collected by and hosted on G2.com.

and improvement wold be an easier integration with corporate type fonts Review collected by and hosted on G2.com.

The availability and flexibility of the team. We sometimes have to work on situations where time is of the essence, and I know I can always count on Simplify to respond quickly. Additionally, the work is always well done and within the appropriate deadlines. I also appreciate the open-mindedness and collaboration to find solutions when a problem arises. Review collected by and hosted on G2.com.

There is nothing that comes to mind. As my colleague Jolaine mentioned last year, some tasks seem expensive but we do not know the process behind it all. Review collected by and hosted on G2.com.