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Compare Keap and Salesforce Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (87.5% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
Starting at $249.00 1500 Contacts Per Month
$25.00 1 User Per Month
Keap
Star Rating
(9)4.0 out of 5
Market Segments
Small-Business (87.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00 1500 Contacts Per Month
Learn more about KeapSalesforce Sales Cloud
Star Rating
(25,352)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, while Keap's score of 7.8 indicates it may not be as robust in this area.
- Reviewers mention that Salesforce's Email Marketing capabilities, especially in Automated Email Responses, score 8.7, showcasing its strength in managing customer communications compared to Keap's lower performance in similar features.
- G2 users highlight that Salesforce Sales Cloud offers superior Customer Support, with a case management score of 8.3, while Keap's score of 7.5 suggests it may not provide the same level of assistance when users encounter issues.
- Users on G2 indicate that Salesforce's Integrations are more extensive, particularly with Salesforce Integration scoring 8.8, compared to Keap's 7.2 in E-Commerce Integration, which may limit its flexibility for users needing diverse integrations.
- Reviewers say that Salesforce's Lead Management features, particularly in Lead Qualification, score 8.8, indicating a more effective system for managing leads compared to Keap's performance in this area.
- Users report that Salesforce Sales Cloud shines in Analytics, with a reporting score of 8.7, while Keap's score of 7.7 suggests it may not provide the same depth of insights for users looking to analyze their sales data effectively.
Pricing
Entry-Level Pricing
Keap
Keap
Starting at $249.00
1500 Contacts Per Month
Say goodbye to feature-based plans. Get the entire Keap software platform starting at one low price — because serious growth requires serious software.
- 1,500 Contacts
- 2 Users
- 5 Proven Automations
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Keap
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.2
8
8.8
13,832
Ease of Use
7.7
8
8.2
17,815
Ease of Setup
8.3
8
7.8
8,777
Ease of Admin
Not enough data
7.9
4,458
Quality of Support
8.8
7
8.1
12,070
Has the product been a good partner in doing business?
Not enough data
8.4
4,421
Product Direction (% positive)
5.6
8
8.2
13,507
Features by Category
Sales Force Automation
8.9
6
|
Verified
8.8
9478
|
Verified
Feature Not Available
8.3
6397
|
Verified
8.6
6
|
Verified
8.7
9204
|
Verified
9.0
5
|
Verified
8.3
9448
|
Verified
Feature Not Available
8.0
7319
|
Verified
8.0
5
|
Verified
8.2
7612
|
Verified
8.0
5
|
Verified
8.0
6757
|
Verified
7.7
5
|
Verified
8.1
6658
|
Verified
9.3
5
|
Verified
8.3
7408
|
Verified
Marketing Automation
8.9
6
|
Verified
8.0
6671
|
Verified
8.9
6
|
Verified
8.1
6991
|
Verified
8.9
6
|
Verified
8.5
8027
|
Verified
8.3
5
|
Verified
7.9
5430
Customer Support
8.7
5
8.3
6815
|
Verified
8.3
5
8.1
6387
|
Verified
8.3
5
8.2
6786
|
Verified
8.0
5
8.0
5500
|
Verified
8.0
5
8.2
5990
|
Verified
Reporting & Analytics
8.7
5
|
Verified
8.5
8948
|
Verified
8.6
6
|
Verified
8.5
9134
|
Verified
7.3
5
8.2
7439
|
Verified
Mobile & Social
7.3
5
7.9
5620
|
Verified
7.3
5
7.8
5250
|
Verified
7.3
5
|
Verified
7.7
6099
|
Verified
Platform
Not enough data
8.6
3596
|
Verified
Not enough data
8.5
3602
|
Verified
Not enough data
8.6
3626
|
Verified
Not enough data
8.4
2900
|
Verified
Not enough data
8.5
3176
|
Verified
Not enough data
8.1
3195
|
Verified
Not enough data
8.7
3605
|
Verified
Not enough data
8.1
3031
Integration
Not enough data
8.5
2607
|
Verified
Not enough data
8.5
3067
|
Verified
Not enough data
8.5
2896
|
Verified
Generative AI
Not enough data
7.6
889
Agentic AI - CRM
Not enough data
7.9
250
Not enough data
7.9
249
Not enough data
8.2
248
Not enough data
8.0
244
Not enough data
8.0
241
Not enough data
8.1
244
Not enough data
8.2
246
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
272
Not enough data
8.8
295
Not enough data
8.8
315
Not enough data
8.6
290
Organization
Not enough data
8.9
352
Not enough data
8.8
343
Not enough data
8.8
338
Performance Analysis
Not enough data
8.4
284
Not enough data
8.8
306
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
300
Generative AI
Not enough data
8.5
125
Not enough data
8.4
125
Agentic AI - AI Sales Assistant
Not enough data
9.1
27
Not enough data
9.1
27
Not enough data
9.0
26
Not enough data
9.0
25
Not enough data
9.3
27
Not enough data
9.1
26
Not enough data
9.2
27
Integrated Workflows
Not enough data
8.7
522
Not enough data
8.5
514
Not enough data
8.1
468
Not enough data
8.1
464
Not enough data
8.8
526
Not enough data
8.4
471
Not enough data
8.6
484
Repeatability and Reportability
Not enough data
8.4
486
Not enough data
8.7
505
Not enough data
8.7
502
Not enough data
8.3
487
Not enough data
7.8
419
AI and Automation
Not enough data
8.5
465
Not enough data
8.4
473
Not enough data
8.3
430
Not enough data
8.0
434
Not enough data
7.8
416
Generative AI
Not enough data
7.4
271
Agentic AI - Sales Engagement
Not enough data
8.3
90
Not enough data
8.5
91
Not enough data
8.6
88
Not enough data
8.5
91
Not enough data
8.4
90
Not enough data
8.3
91
Not enough data
8.5
89
Call Analytics
Not enough data
8.7
131
Not enough data
8.6
135
Not enough data
8.7
131
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.3
58
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.3
14
Not enough data
9.3
12
Not enough data
9.3
14
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Templates
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Edit
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Route Planning
Not enough data
9.0
33
Not enough data
9.0
35
Not enough data
9.2
36
Sales Performance Management
Not enough data
8.4
31
Not enough data
8.5
34
Not enough data
9.1
34
Presentation and Forms
Not enough data
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
156
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
34
Sales Performance Features - Sales Planning
Not enough data
8.4
176
Not enough data
8.5
166
Not enough data
8.5
171
Not enough data
8.6
173
Not enough data
8.6
171
Not enough data
8.8
169
Not enough data
8.2
166
Territory Management - Sales Planning
Not enough data
8.6
168
Not enough data
8.5
173
Quota & Capacity Management - Sales Planning
Not enough data
8.4
170
Not enough data
8.4
177
Not enough data
8.4
170
Agentic AI - Sales Planning
Not enough data
8.5
59
Not enough data
8.5
58
Agentic AI - Lead Scoring
Not enough data
7.7
54
Not enough data
8.1
54
Not enough data
7.8
55
Not enough data
8.0
56
Attribution
Not enough data
8.9
451
Not enough data
8.9
455
Not enough data
8.6
435
Discovery
Not enough data
8.9
458
Not enough data
8.6
452
Not enough data
8.5
433
Management
Not enough data
8.5
421
Not enough data
8.6
441
Platform
Not enough data
8.6
432
Not enough data
8.6
432
Agentic AI - Sales Performance Management
Not enough data
8.5
77
Not enough data
8.6
76
Not enough data
8.5
78
Incentives
Not enough data
8.2
440
Not enough data
8.4
504
Not enough data
8.0
438
Not enough data
8.6
515
Personalization
Not enough data
8.6
485
Not enough data
8.8
562
Not enough data
8.9
594
Not enough data
8.6
538
Administrative
Not enough data
8.7
567
Not enough data
8.5
530
Not enough data
8.4
511
Agentic AI - Email Tracking
Not enough data
8.2
67
Not enough data
8.4
65
Not enough data
8.4
65
Not enough data
8.3
66
Not enough data
8.4
66
Not enough data
8.4
65
Not enough data
8.4
68
Analytics
Not enough data
8.3
572
Not enough data
8.4
581
Not enough data
8.4
595
Customizations
Not enough data
8.7
625
8.7
5
8.5
594
Not enough data
8.6
629
Not enough data
8.4
574
8.0
5
8.4
601
Generative AI
Not enough data
7.6
295
Agentic AI - Sales Analytics
Not enough data
8.3
82
Not enough data
8.6
81
Not enough data
8.3
81
Not enough data
8.3
81
Not enough data
8.3
81
Data Sourcing
Not enough data
8.5
967
Not enough data
8.7
998
Not enough data
8.3
902
Not enough data
8.7
1030
Not enough data
8.6
962
Predictive Analytics
Not enough data
8.4
945
Not enough data
8.6
958
Not enough data
8.1
855
Not enough data
8.3
895
Sales Management
Not enough data
8.7
984
Not enough data
8.1
858
Not enough data
8.6
980
Not enough data
8.8
1048
Agentic AI - Outbound Call Tracking
Not enough data
8.5
39
Not enough data
8.5
40
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
44
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
188
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
23
Not enough data
9.3
23
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
229
Not enough data
8.7
201
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.1
33
Not enough data
8.3
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
329
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
344
Not enough data
8.4
342
Not enough data
8.4
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.5
27
Not enough data
8.6
27
Not enough data
8.5
26
Revenue Enablement - Sales Enablement
Not enough data
8.4
26
Not enough data
8.4
28
Not enough data
9.0
27
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Keap and Salesforce Sales Cloud are categorized as Sales Analytics, Lead Scoring, Email Tracking, and CRM
Unique Categories
Keap is categorized as SMS Marketing, Quote-to-Cash, Email Template Builder, Invoice Management, Landing Page Builders, Lead Capture, Marketing Automation, and Insurance CRM
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Keap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
25.0%
Marketing and Advertising
25.0%
Professional Training & Coaching
12.5%
Leisure, Travel & Tourism
12.5%
Health, Wellness and Fitness
12.5%
Other
12.5%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Alternatives
Discussions
Keap has no discussions with answers
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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