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Compare Intermedia Unite and Slack 
Featured Products
At a Glance
Market Segments
Small-Business (66.5% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
$0.00
Intermedia Unite
Star Rating
(515)4.5 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plansSlack
Star Rating
(37,785)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in instant messaging with a score of 9.5, highlighting its seamless chat functionality and user-friendly interface, while Intermedia Unite, with a score of 9.0, is noted for its solid external communication capabilities but lacks some of the advanced features found in Slack.
- Reviewers mention that Slack's file sharing feature is rated at 9.1, making it easy to share documents and collaborate in real-time, whereas Intermedia Unite's file sharing, rated at 8.6, is functional but does not offer the same level of integration with other tools.
- G2 users indicate that Slack's mobile application is highly rated at 9.1, providing a robust experience for users on the go, while Intermedia Unite's mobile app, rated at 7.9, is seen as less intuitive and lacking some key functionalities.
- Users on G2 highlight that Slack's task management features, particularly task creation and assignment, score 9.0, allowing for efficient project tracking, whereas Intermedia Unite's task management features, rated at 8.2, are considered basic and less comprehensive.
- Reviewers say that Slack's integration capabilities are impressive, with a score of 9.0, allowing users to connect with numerous third-party applications, while Intermedia Unite, with a score of 8.6, offers fewer integrations, which can limit workflow efficiency.
- Users report that Slack's overall ease of use is rated at 9.1, making it accessible for teams of all sizes, while Intermedia Unite, with a slightly higher ease of setup score of 9.0, is still perceived as less user-friendly in day-to-day operations.
Pricing
Entry-Level Pricing
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
- Unlimited Calling
- Intermedia Unite Desktop and Mobile Apps
- Team Chat and Business SMS
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Intermedia Unite
No trial information availableSlack
Free Trial is available
Ratings
Meets Requirements
8.9
426
9.2
30,932
Ease of Use
9.0
428
9.1
31,820
Ease of Setup
9.0
241
9.1
8,218
Ease of Admin
9.0
233
8.9
4,984
Quality of Support
8.7
387
8.8
21,491
Has the product been a good partner in doing business?
9.1
226
9.0
4,463
Product Direction (% positive)
8.8
415
8.7
30,248
Features by Category
Business Instant Messaging
Not enough data
9.1
13854
Not enough data
9.0
14396
Not enough data
8.6
13715
Business Instant Messaging
Not enough data
8.5
10172
Not enough data
8.1
9507
Business Instant Messaging
Not enough data
9.1
13605
Not enough data
9.2
13244
Not enough data
9.0
11746
Generative AI - Business Instant Messaging
Not enough data
7.5
1479
AI - Business Instant Messaging
Not enough data
7.5
1465
Not enough data
7.9
1471
Not enough data
7.4
1449
Not enough data
7.4
1450
Agentic AI - Business Instant Messaging
Not enough data
7.6
873
Not enough data
7.6
865
Setup
Not enough data
9.0
667
Not enough data
8.9
658
Not enough data
8.6
645
Not enough data
8.9
667
Management
Not enough data
9.0
651
Not enough data
8.6
637
Not enough data
8.9
649
Generative AI
Not enough data
7.7
555
Agentic AI - Workflow Management
Not enough data
7.6
273
Not enough data
7.9
269
Not enough data
8.0
276
Not enough data
7.8
274
Not enough data
7.9
273
Not enough data
7.8
273
Not enough data
8.0
273
Account Options
Not enough data
9.2
269
Not enough data
8.3
268
Not enough data
8.6
260
Not enough data
8.6
264
Not enough data
8.9
269
Not enough data
8.8
265
Q&A Tools
Not enough data
9.0
268
Not enough data
9.0
266
Not enough data
9.1
270
Not enough data
8.6
260
Not enough data
9.0
265
Not enough data
8.8
261
Not enough data
8.5
257
Not enough data
8.8
258
Not enough data
8.4
256
Knowledge Pages
Not enough data
8.4
326
Not enough data
8.3
329
Not enough data
8.0
318
Not enough data
8.0
315
Not enough data
7.9
312
Not enough data
8.3
313
Knowledge Dissemination
Not enough data
8.2
307
Not enough data
8.7
312
Not enough data
8.9
314
Not enough data
8.9
315
Not enough data
8.3
311
Not enough data
8.2
304
Not enough data
8.6
317
Not enough data
8.6
305
Not enough data
8.5
302
Agentic AI - Knowledge Base
Not enough data
7.8
185
Not enough data
7.8
187
Not enough data
7.7
184
Login Options
Not enough data
9.0
741
Not enough data
8.5
723
Productivity
Not enough data
8.0
705
Not enough data
8.3
710
Not enough data
8.6
715
Not enough data
7.8
692
Not enough data
7.9
689
Customization
Not enough data
8.5
707
Not enough data
9.0
721
Not enough data
8.6
697
Agentic AI - Unified Workspaces
Not enough data
7.4
389
Not enough data
7.5
387
Compatibility
Not enough data
8.9
81
Not enough data
8.9
84
Not enough data
8.8
79
Agentic AI - Enterprise Search Software
Not enough data
8.3
50
Not enough data
8.2
47
Not enough data
8.8
48
Not enough data
8.4
48
Not enough data
8.4
48
Not enough data
8.5
46
Search Queries
Not enough data
8.6
80
Not enough data
9.1
79
Not enough data
8.6
79
Not enough data
9.0
80
Not enough data
8.9
77
AI powered search - Enterprise Search Software
Not enough data
8.6
14
Not enough data
8.7
14
Not enough data
8.6
14
Functionality
Not enough data
8.8
79
Not enough data
8.9
78
Not enough data
9.0
81
Compatibility - Enterprise Search Software
Not enough data
9.0
16
Not enough data
8.9
14
Not enough data
9.0
15
Functionality - Enterprise Search Software
Not enough data
8.9
15
Not enough data
9.2
14
Not enough data
9.1
15
Search Queries - Enterprise Search Software
Not enough data
9.0
14
Not enough data
8.8
14
Not enough data
8.6
15
Not enough data
9.0
15
Automation
Not enough data
8.8
1182
Not enough data
8.8
1148
Not enough data
8.5
1128
Administration
Not enough data
8.8
1146
Not enough data
8.6
1111
Not enough data
9.4
1172
Project management
Not enough data
8.7
1131
Not enough data
8.5
1101
Not enough data
8.5
1117
Not enough data
8.5
1106
Not enough data
8.5
1101
Not enough data
8.3
1076
Not enough data
8.2
1096
Workload
Not enough data
8.4
1066
Not enough data
8.8
1104
Not enough data
8.6
1067
Not enough data
8.4
1060
Communication & Collaboration
Not enough data
9.3
1239
Not enough data
9.0
1130
Not enough data
9.3
1196
Cost Management
Not enough data
8.0
1049
Not enough data
8.2
1049
Not enough data
8.1
1044
Integration
Not enough data
8.6
1066
Not enough data
8.4
1048
Not enough data
8.4
1039
Generative AI
Not enough data
7.5
995
Not enough data
7.6
992
Agentic AI - Work Management
Not enough data
7.6
498
Not enough data
7.7
494
Not enough data
8.0
495
Not enough data
7.7
495
Communication
Not enough data
9.4
1118
Not enough data
9.3
1107
Not enough data
8.8
1030
Not enough data
8.9
1019
Not enough data
9.1
1022
Content & Documents
Not enough data
9.1
1060
Not enough data
8.9
1021
Not enough data
8.7
1034
Not enough data
8.1
984
Controls
Not enough data
8.3
973
Not enough data
8.1
969
Not enough data
8.6
977
Not enough data
8.4
976
Not enough data
8.2
957
Project Management
Not enough data
8.4
972
Not enough data
8.3
958
Not enough data
8.5
968
Not enough data
8.6
964
Remote Collaboration
Not enough data
9.0
980
Not enough data
8.7
954
Not enough data
8.9
970
Not enough data
7.8
946
Generative AI
Not enough data
7.2
908
Not enough data
7.3
904
Agentic AI - Project Collaboration
Not enough data
7.4
421
Not enough data
7.6
423
Collaboration Tools
8.5
253
|
Verified
Not enough data
8.5
41
Not enough data
Feature Not Available
Not enough data
8.8
71
|
Verified
Not enough data
8.5
67
Not enough data
Meeting Coordination
8.5
255
|
Verified
Not enough data
8.6
225
|
Verified
Not enough data
8.6
233
|
Verified
Not enough data
8.7
68
|
Verified
Not enough data
Software Type
7.8
188
|
Verified
Not enough data
8.9
67
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
9.3
9
Not enough data
9.1
11
Not enough data
8.8
8
Not enough data
7.7
8
Not enough data
9.0
8
Not enough data
8.8
7
Not enough data
Basic Communication
9.6
123
|
Verified
Not enough data
8.6
74
|
Verified
Not enough data
8.7
90
|
Verified
Not enough data
8.4
72
|
Verified
Not enough data
9.1
94
|
Verified
Not enough data
9.5
109
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
76
Not enough data
Advanced Features
9.0
106
|
Verified
Not enough data
9.2
102
|
Verified
Not enough data
9.5
111
|
Verified
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.4
268
Not enough data
7.5
268
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
35
|
Verified
Not enough data
8.9
33
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
Features
9.4
37
Not enough data
8.7
31
Not enough data
8.7
30
|
Verified
Not enough data
9.1
32
|
Verified
Not enough data
9.0
33
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.7
10
Not enough data
9.0
10
Automatic Transcription - AI Note-taking Software
Not enough data
9.4
11
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.2
10
Language & Accent Support - AI Note-taking Software
Not enough data
9.1
11
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.8
11
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.8
12
Searchable Note Archives - AI Note-taking Software
Not enough data
8.5
10
Speaker Identification - AI Note-taking Software
Not enough data
8.9
11
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Intermedia Unite and Slack share no categories
Unique Categories
Reviews
Reviewers' Company Size
Intermedia Unite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Hospital & Health Care
5.3%
Marketing and Advertising
5.1%
Financial Services
5.1%
Telecommunications
3.9%
Other
69.0%
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.6%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Discussions
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
DK
you can text, but not currently automated with the Unite app.Read more
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
DK
you can use a UPS locally or to back up the Switch the phone is plugged into.
alternatively you can put the app on your cell and use as a backup to answer...Read more
What is Anymeeting Video Conferencing used for?
2 Comments
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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