Introducing G2.ai, the future of software buying.Try now

Compare Hotjar and Survicate

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Hotjar
Hotjar
Star Rating
(328)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plans
Survicate
Survicate
Star Rating
(197)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 6 pricing plans

Hotjar vs Survicate

When assessing the two solutions, reviewers found Survicate easier to use, set up, and administer. Reviewers also preferred doing business with Survicate overall.

  • Reviewers felt that Survicate meets the needs of their business better than Hotjar.
  • When comparing quality of ongoing product support, reviewers felt that Survicate is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Survicate over Hotjar.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Browse all 12 pricing plans
Survicate
Free
Free
Browse all 6 pricing plans
Free Trial
Hotjar
Free Trial is available
Survicate
Free Trial is available
Ratings
Meets Requirements
8.7
255
8.9
158
Ease of Use
8.9
258
9.2
162
Ease of Setup
8.9
119
9.1
110
Ease of Admin
8.9
110
9.0
88
Quality of Support
8.5
175
9.4
155
Has the product been a good partner in doing business?
8.7
97
9.3
86
Product Direction (% positive)
8.1
251
9.3
149
Features by Category
8.6
182
Not enough data
Metrics
8.7
25
Not enough data
9.1
27
Not enough data
9.0
24
Not enough data
9.1
23
Not enough data
8.8
20
Not enough data
8.6
19
Not enough data
8.7
17
Not enough data
8.9
20
Not enough data
8.9
25
Not enough data
Reporting
Feature Not Available
Not enough data
8.9
19
Not enough data
Feature Not Available
Not enough data
8.1
20
Not enough data
8.5
19
Not enough data
8.2
17
Not enough data
8.8
21
Not enough data
Other
8.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
17
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
Not enough data
Feature Not Available
Not enough data
8.9
139
Not enough data
8.8
139
Not enough data
8.6
60
8.0
57
User Response Methods
8.8
47
|
Verified
9.4
54
|
Verified
8.9
41
|
Verified
Feature Not Available
8.8
15
Feature Not Available
8.7
26
Feature Not Available
8.3
30
|
Verified
8.4
44
|
Verified
Participant Selection
Feature Not Available
8.7
35
|
Verified
Feature Not Available
6.9
25
8.6
36
|
Verified
8.3
36
|
Verified
9.2
15
Feature Not Available
Insights
8.8
52
|
Verified
8.5
47
|
Verified
8.6
38
|
Verified
8.2
37
|
Verified
8.5
39
|
Verified
8.2
34
|
Verified
Generative AI
7.7
5
5.7
12
8.7
85
Not enough data
User Behavior
9.0
70
|
Verified
Not enough data
8.9
71
|
Verified
Not enough data
8.5
50
|
Verified
Not enough data
A/B Testing
9.1
36
|
Verified
Not enough data
8.8
36
Not enough data
8.8
48
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
Visitor Information
7.6
45
|
Verified
Not enough data
8.6
40
Not enough data
Agentic AI - Session Replay
8.6
6
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.8
9
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Experience Monitoring (DEM)Hide 17 FeaturesShow 17 Features
8.9
10
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
10
Analytics
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
9.0
10
Not enough data
7.4
9
Customization
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
8.1
8
Generative AI
Not enough data
Not enough data
Not enough data
7.8
6
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
13
7.9
9
Feedback Management
Feature Not Available
7.0
9
8.7
10
7.6
9
8.6
11
8.3
9
Feedback Analysis
8.8
8
7.0
9
Feature Not Available
6.9
9
8.8
7
8.9
9
Feedback Sources
Feature Not Available
9.4
8
8.7
9
8.9
9
Feature Not Available
7.9
8
Feature Not Available
8.5
8
Generative AI
8.1
6
7.1
8
8.0
5
7.4
7
Survey Management
9.2
6
9.2
74
8.3
6
8.8
73
Not enough data
8.6
68
Not enough data
8.7
70
Survey Customization
Not enough data
8.8
68
8.3
5
8.8
66
Not enough data
7.8
57
Not enough data
8.4
50
Survey Insights
8.3
5
8.2
73
Feature Not Available
8.1
53
Not enough data
8.8
65
Not enough data
8.3
63
Agentic AI - Survey
Not enough data
7.0
9
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
158
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
Not enough data
8.2
94
Not enough data
8.6
108
Not enough data
8.1
101
Not enough data
8.9
124
Not enough data
Reporting
9.3
152
Not enough data
9.1
145
Not enough data
8.7
126
Not enough data
7.8
105
Not enough data
Categories
Categories
Shared Categories
Hotjar
Hotjar
Survicate
Survicate
Hotjar and Survicate are categorized as Feedback Analytics, User Research, and Survey
Reviews
Reviewers' Company Size
Hotjar
Hotjar
Small-Business(50 or fewer emp.)
52.1%
Mid-Market(51-1000 emp.)
38.8%
Enterprise(> 1000 emp.)
9.1%
Survicate
Survicate
Small-Business(50 or fewer emp.)
46.2%
Mid-Market(51-1000 emp.)
40.3%
Enterprise(> 1000 emp.)
13.4%
Reviewers' Industry
Hotjar
Hotjar
Marketing and Advertising
16.1%
Computer Software
15.2%
Information Technology and Services
11.0%
Internet
9.7%
Retail
5.5%
Other
42.6%
Survicate
Survicate
Computer Software
16.5%
Information Technology and Services
11.2%
Financial Services
9.6%
Marketing and Advertising
6.9%
Internet
6.4%
Other
49.5%
Alternatives
Hotjar
Hotjar Alternatives
Glassbox
Glassbox
Add Glassbox
Fullstory
Fullstory
Add Fullstory
Mouseflow
Mouseflow
Add Mouseflow
Lucky Orange
Lucky Orange
Add Lucky Orange
Survicate
Survicate Alternatives
SurveyMonkey
SurveyMonkey
Add SurveyMonkey
Qualtrics Strategy & Research
Qualtrics Strategy & Research
Add Qualtrics Strategy & Research
SurveySparrow
SurveySparrow
Add SurveySparrow
Typeform
Typeform
Add Typeform
Discussions
Hotjar
Hotjar Discussions
Is there a python/Node.js API Client for hotjar?
1 Comment
Aria G.
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
What is Hotjar?
1 Comment
Mohsin N.
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
Alex M.
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
Survicate
Survicate Discussions
Monty the Mongoose crying
Survicate has no discussions with answers