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Compare Hightouch and PagerDuty 
Featured Products
At a Glance
Market Segments
Mid-Market (62.9% of reviews)
Mid-Market (43.3% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial 5 Users Per Month
Hightouch
Star Rating
(380)4.6 out of 5
Market Segments
Mid-Market (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 4 pricing plansPagerDuty
Star Rating
(916)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansHightouch vs PagerDuty
When assessing the two solutions, reviewers found Hightouch easier to use, set up, and administer. Reviewers also preferred doing business with Hightouch overall.
- Reviewers felt that PagerDuty meets the needs of their business better than Hightouch.
- When comparing quality of ongoing product support, reviewers felt that Hightouch is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hightouch over PagerDuty.
Pricing
Entry-Level Pricing
Hightouch
Free
Free
Per Month
Get started for Free! No credit card required.
- Up to 1 destination
- Unlimited destination fields
- SSO with Google
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
Free Trial
Hightouch
Free Trial is available
PagerDuty
Free Trial is available
Ratings
Meets Requirements
8.9
301
9.1
789
Ease of Use
9.2
304
8.6
796
Ease of Setup
9.1
144
8.3
422
Ease of Admin
8.9
130
8.5
409
Quality of Support
9.2
253
8.9
600
Has the product been a good partner in doing business?
9.3
127
8.9
347
Product Direction (% positive)
9.4
277
8.4
786
Features by Category
Automation
Not enough data
9.7
49
Not enough data
9.6
49
Not enough data
9.5
47
Administration
Not enough data
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Functionality
Not enough data
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.8
78
Not enough data
8.6
73
Not enough data
7.9
64
Not enough data
7.7
64
Not enough data
Intelligence
8.3
67
Not enough data
7.2
58
Not enough data
7.8
60
Not enough data
Monitoring
Not enough data
9.2
151
|
Verified
Not enough data
9.5
168
|
Verified
Not enough data
9.2
157
|
Verified
Not enough data
7.8
15
Management Tools
Not enough data
9.2
155
|
Verified
Not enough data
9.1
183
Not enough data
9.0
173
|
Verified
Generative AI
Not enough data
8.0
42
Not enough data
8.1
42
Agentic AI - Incident Management
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.3
9
Functionality
Not enough data
9.7
34
Not enough data
9.5
34
Not enough data
9.7
35
Issue Resolution
Not enough data
9.6
35
Not enough data
9.6
34
Not enough data
9.8
35
Management
Not enough data
9.6
36
Not enough data
9.7
36
Not enough data
9.6
36
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
9.6
41
Not enough data
9.6
41
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
9.5
13
Not enough data
9.2
13
Not enough data
9.2
12
Not enough data
9.4
14
Not enough data
8.9
11
Not enough data
9.5
13
Not enough data
8.9
11
Not enough data
Management
8.6
14
Not enough data
9.0
13
Not enough data
9.2
14
Not enough data
9.4
13
Not enough data
Feature Not Available
Not enough data
Security
9.4
12
Not enough data
9.4
14
Not enough data
9.5
13
Not enough data
Integration Options
9.3
12
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
8.3
10
Not enough data
Deployment
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Development
9.4
38
Not enough data
8.7
33
Not enough data
Management
8.8
36
Not enough data
9.4
39
Not enough data
Integration Options
9.1
31
Not enough data
8.6
28
Not enough data
9.4
34
Not enough data
8.4
26
Not enough data
Data Management
9.3
70
Not enough data
8.7
58
Not enough data
9.2
69
Not enough data
9.3
68
Not enough data
Agentic AI - DataOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.3
51
Not enough data
7.4
50
Not enough data
Monitoring and Management
8.4
60
Not enough data
8.1
57
Not enough data
Cloud Deployment
Feature Not Available
Not enough data
8.6
51
Not enough data
Generative AI
6.0
17
Not enough data
6.1
17
Not enough data
Data Management
8.5
107
Not enough data
8.1
89
Not enough data
8.5
107
Not enough data
8.9
123
Not enough data
8.1
99
Not enough data
Functionality
8.1
106
Not enough data
8.7
112
Not enough data
8.3
112
Not enough data
8.9
106
Not enough data
9.3
115
Not enough data
9.2
115
Not enough data
8.2
89
Not enough data
Security
8.4
96
Not enough data
8.4
84
Not enough data
Generative AI
6.1
32
Not enough data
Generative AI
Not enough data
8.5
28
Agentic AI - IT Alerting
Not enough data
7.9
7
Not enough data
7.4
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Automation Support - Runbook Automation
Not enough data
9.0
8
Not enough data
8.3
7
Not enough data
7.3
8
Not enough data
8.6
7
Error Management - Runbook Automation
Not enough data
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Customization - Runbook Automation
Not enough data
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Compliance and Reporting - Runbook Automation
Not enough data
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Performance - Runbook Automation
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
8.3
6
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hightouch and PagerDuty share no categories
Unique Categories
Hightouch is categorized as DataOps Platforms, Customer Data Platform (CDP), E-Commerce Data Integration, iPaaS, Identity Resolution, and Reverse ETL
PagerDuty is categorized as AIOps Platforms, ServiceNow Store Apps, Incident Management, IT Alerting, Workload Automation, and Runbook Automation
Reviews
Reviewers' Company Size
Hightouch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.7%
Information Technology and Services
15.8%
Financial Services
14.7%
Marketing and Advertising
5.3%
Leisure, Travel & Tourism
3.4%
Other
42.1%
Information Technology and Services
22.6%
Computer Software
21.4%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.3%
Alternatives
Discussions
What is Hightouch used for?
1 Comment
JP
Hightouch is used for pushing data from your data warehouse to other tools/systems an SaaS tools. That process is called Reverse ETL or data activation. For...Read more
Hightouch has no more discussions with answers
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
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