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At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Mid-Market (62.2% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Starting at $2,200.00 Per Month
Heap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansHockeyStack
Star Rating
(77)4.6 out of 5
Market Segments
Mid-Market (62.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,200.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in its Standard Event Tracking feature, scoring 9.0, which allows for comprehensive tracking of user interactions without extensive setup. In contrast, HockeyStack's similar feature scores slightly higher at 9.3, indicating a more refined tracking capability that users appreciate for its ease of use.
- Reviewers mention that HockeyStack's Quality of Support is exceptional, with a score of 9.7, highlighting prompt responses and effective solutions. Heap | by Contentsquare, while still strong at 8.7, does not match the level of support that users have come to expect from HockeyStack.
- G2 users indicate that HockeyStack's Custom Reports and Dashboards feature is highly praised, scoring 9.2, which allows for tailored insights that meet specific business needs. Heap | by Contentsquare, while offering solid reporting capabilities, scores lower at 8.3, suggesting less flexibility in customization.
- Users on G2 report that Heap | by Contentsquare shines in Retention Metrics, scoring 8.0, which helps businesses understand user loyalty. However, HockeyStack outperforms with a score of 9.0, indicating a more robust approach to analyzing user retention trends.
- Reviewers mention that HockeyStack's Multi-Touch Attribution feature is a standout, scoring 9.7, which provides a comprehensive view of user interactions across channels. Heap | by Contentsquare, while offering a solid attribution model, scores lower at 9.5, suggesting it may not capture the full user journey as effectively.
- Users say that Heap | by Contentsquare's Ease of Setup is rated at 8.5, making it relatively user-friendly for new adopters. However, HockeyStack's score of 8.2 indicates that while it is also easy to set up, users find Heap's onboarding process slightly more intuitive.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
HockeyStack
Platform
Starting at $2,200.00
Per Month
- Full integration catalog (CRM, MAT, Ad Platforms and more)
- Multi-touch Attribution Models
- Paid Ads Analysis
Free Trial
Heap
Free Trial is available
HockeyStack
No trial information availableRatings
Meets Requirements
8.6
856
9.1
60
Ease of Use
8.1
865
8.1
62
Ease of Setup
8.5
313
8.0
39
Ease of Admin
8.6
317
8.5
28
Quality of Support
8.7
679
9.6
58
Has the product been a good partner in doing business?
8.8
299
9.8
28
Product Direction (% positive)
8.7
794
9.6
58
Features by Category
Reports
Not enough data
9.1
20
Not enough data
8.9
19
Not enough data
9.3
19
Not enough data
9.6
17
Not enough data
9.6
19
Data Preparation
Not enough data
9.5
10
Not enough data
8.3
7
Data Modeling and Blending
Not enough data
9.8
7
Not enough data
9.6
8
Not enough data
9.8
7
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
8.4
18
Not enough data
9.6
18
Not enough data
9.5
18
Not enough data
8.1
16
Not enough data
9.0
16
Not enough data
8.9
14
Deployment & Integration - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
8.8
14
Not enough data
9.1
17
Not enough data
8.7
15
Performance & Scalability - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics & Modeling - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI Capabilities - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Intelligence - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
8.4
16
Not enough data
9.1
15
Not enough data
9.3
16
Not enough data
9.4
15
Metrics
8.6
397
9.1
23
8.4
365
8.8
23
8.3
327
9.0
22
9.0
398
8.8
23
8.8
391
8.6
22
8.0
305
8.5
20
8.1
279
8.5
20
8.7
347
9.0
18
8.7
368
9.5
19
Reporting
8.6
365
8.7
17
8.0
293
8.9
19
8.7
330
8.1
20
8.3
358
8.8
19
8.2
205
7.4
17
8.4
225
7.7
13
8.3
375
9.0
16
Other
8.4
339
8.9
19
8.0
185
7.4
16
7.6
192
Feature Not Available
8.2
214
9.3
19
8.1
149
Feature Not Available
8.0
45
6.3
16
7.9
47
Feature Not Available
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
8.4
17
8.6
99
7.8
19
8.6
412
9.3
20
8.7
388
8.7
18
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
User Behavior
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
Not enough data
A/B Testing
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Not enough data
Visitor Information
9.3
66
Not enough data
8.9
61
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
300
Not enough data
8.7
358
Not enough data
8.5
327
Not enough data
8.7
351
Not enough data
7.9
105
Not enough data
8.4
223
Not enough data
7.8
92
Not enough data
8.3
254
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution Modeling
Not enough data
9.6
23
Not enough data
9.8
22
Not enough data
9.2
18
Not enough data
9.2
15
Not enough data
9.1
16
Not enough data
9.2
17
Agentic AI - Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
9.7
19
Not enough data
8.9
15
Not enough data
9.2
22
Not enough data
9.4
19
Reporting
Not enough data
9.3
22
Not enough data
9.1
21
Not enough data
9.6
19
Platform Basics
9.2
30
8.3
15
9.2
31
9.0
14
Platform Data
9.1
32
9.7
15
8.7
34
9.1
15
9.2
33
9.5
17
8.9
33
9.4
16
Platform Additional Functionality
9.2
33
9.5
16
8.9
31
9.3
18
7.9
15
5.1
12
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Agentic AI - Account-Based Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
8.7
13
Not enough data
9.6
15
Not enough data
9.5
13
Lead Management
Not enough data
8.7
15
Not enough data
7.4
12
Not enough data
9.5
16
Marketing Campaigns
Not enough data
9.6
16
Not enough data
9.1
13
Not enough data
8.6
15
Not enough data
8.4
15
Not enough data
8.7
17
Not enough data
9.1
17
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tools
Not enough data
7.0
10
Not enough data
9.4
12
Not enough data
5.3
10
Metrics
Not enough data
8.3
8
Not enough data
9.1
9
Not enough data
9.8
8
Not enough data
9.4
8
Not enough data
9.1
9
Not enough data
5.4
8
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
9.4
19
Not enough data
9.6
17
Not enough data
9.1
18
Not enough data
9.5
18
Not enough data
8.3
19
Not enough data
6.9
12
Campaign Activity
Not enough data
9.3
21
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
9.9
19
Not enough data
7.9
18
Not enough data
7.8
16
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and HockeyStack are categorized as Digital Analytics and Customer Journey Analytics
Unique Categories
Heap is categorized as E-Commerce Analytics, Product Analytics, Session Replay, Mobile App Analytics, Mobile App Optimization, and Enterprise Feedback Management
HockeyStack is categorized as Account-Based Analytics, Marketing Analytics, Analytics Platforms, Content Analytics, Attribution, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HockeyStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.1%
Marketing and Advertising
7.7%
Internet
5.4%
Other
49.4%
Computer Software
50.0%
Marketing and Advertising
12.2%
Information Technology and Services
10.8%
Computer & Network Security
5.4%
Telecommunications
4.1%
Other
17.6%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
HockeyStack has no discussions with answers
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